# Page 4 | Sirvoy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sirvoy the right Hospitality Property Management solution for you? Explore 301 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews --- Sirvoy 4.7 (301) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sirvoy ## Showing most helpful reviews Showing 76-100 of 301 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BL Bjørn L. owner Hospitality Used the software for: 1-2 years ### "Good but with a hatch " October 14, 2021 4.0 I'm happy with the software and support but be aware that they can change the pricing and change the pricing model /setup after you sign up. I'm running cabin rental and a camp site. Prices is based on how many rental units you have and one of the selling points before signup was that 4 motorhome/caravan/tent pitches was equal to one room. This pricing model was good for me and put some of my camping pitches in to the system and planed to to use the system for the whole camping part of my business, Overnight the changed this model and everything is one-one. It resulted of a big price increase for me (they called it minor increase) I had to change my plan to use system for for booking camping pitches and only use it for room and cabin rental. I dont like changes like that after signup and are looking for an alternative system that will cover the needs for my whole business. Pros Ease of use and have almost al the functionality i need Good support. Good integrations. (eg to most channel partners) Cons May have not found it but seems to lack possibility to set some restrictions. e.g specific and generic cancelation policies Reason for choosing Sirvoy Price/ performance Review Source Response from Sirvoy January 10, 2022 Hi Bjørn, thanks for your lovely, honest review. Unfortunately, due to updates that we made to improve our service, we were unable to continue with the same pricing model. However, we hope that our commitment to providing great value means that you will remain with us, as we greatly appreciate your business. WIth thanks, Adele PL Phil L. Owner Farming Used the software for: Less than 6 months ### "Be careful in signing up for Sirvoy" July 25, 2021 1.0 Pros We found the web site had a very limited functionality and decided not to proceed Cons We started with Sirvoy but found the web site to support our farm stay very limited. We found an alternative software and went to cancel our subscription. We found it is impossible to cancel the subscription and obtain the deposit . The minimum deposit is $500.00. We now have over 20 months to continue to run as Sirvoy do not provide refunds. I would be very careful in signing up on the above conditions. Very unhappy in finding out we can obtain a refund. Reason for choosing Sirvoy We are moving away from Sirvoy. Review Source Response from Sirvoy August 5, 2021 Hi there Phil! Thanks for your feedback. As I mentioned in my response to your Facebook review, Sirvoy is a subscription based software, payable monthly or annually and there is no minimum deposit required. It seems that you chose to sign up for an annual subscription for which we don't usually provide refunds as stated in our T&C's. We do provide a trial of our software to ensure that clients are fully aware of the features we offer prior to sign up. However, from the moment you contacted Sirvoy to voice your concerns, we have been working towards resolving your issue. I can see from your account that a customer support agent has been in touch and you have already been offered a refund for the outstanding amount. I hope that this outcome is satisfactory and we wish you the best of success with your business in the future. Regards, Adele MW Mitch W. Owner Hospitality Used the software for: 1-2 years ### "Sirvoy works. Well. Very well and really straight-forward." December 15, 2020 5.0 Easy. Pros It is intuitive, and it does what it is supposed to do. We have had two previous providers and so we know the field and what is out there - but they both had issues and could not supply some of the basic requirements for an accommodation business. The Sirvoy booking platform integrated into our website is great and allows customers to see the whole schedule. No-one else seems to provide this. And Sirvoy customer service is responsive and answers questions clearly . Sirvoy is simple and easy to work with. Finally - fairly priced and worth it. Cons Not found a fault yet... Each time we try to do something, Sirvoy delivers seamlessly. Review Source Response from Sirvoy December 31, 2020 Hi Mitch, thanks for all your kind praise of Sirvoy. It's great to hear that the system is working well for your business and our customer support is responsive and helpful. We wish you the very best for 2021! Thanks again for taking the time to leave us your feedback. Adele JC John C. Owner Hospitality Used the software for: 1-2 years ### "Much Improved" April 24, 2017 4.0 I have to say that things have improved since I started with Sirvoy. In the beginning it was fairly lackluster. Linking to the travel sites was horrible and the people in customer service seemed clueless, as though there was no stored knowledge of past problems and solutions. It was as every problem I presented was the first time they had ever heard of such a mythical beast. Most of my problems were solved be trial and error on my part and not guidance from tech support. The one incident that comes to mind is that my hostel world account was set to US dollars and Sirvoy to Pesos (or vice a versa). It took weeks for someone to stumble upon this and suggest that it may be the issue. All of that being stated, while the depth their product knowledge could be drawn into question I will be the first to admit that their manners could not. They were always very polite while not helping me. I hope this helps, John Pros Once it is set up it works well Cons set up is a biatch Review Source Response from Sirvoy April 27, 2017 Hi John I just wanted to thank you for taking the time out to write a review and to apologise for the issues you have experienced with Sirvoy's customer service team at times in the past. I assure you that we are constantly working to ensure that our staff's product knowledge is flawless and that it continues to evolve along with the system. Some months ago we began using a new customer support software which has greatly improved our Support teams efficiency and productivity. It also contains a huge library of closed threads which help agents pin down and resolve problems more rapidly than before. I really do hope that you notice very positive changes to our support in the future. Should you ever find these or any other issues a problem again, I would be happy to discuss them further and can be contacted at adele@sirvoy.com. Thanks again and greetings to you all in Tulum! Sincerely Adele Worden Communication Manager RB Robin B. Owner Hospitality Used the software for: 2+ years ### "Very good hotel management system for small business." May 5, 2023 4.0 Great and budget conscious for our needs (small hotel) that takes a lot of work out of our hands. Pros We really like the simplicity of the product, its ease of implementation and great customer support (not that this is needed a lot). Cons We would like to have seen a little more development towards creating packages (by combining from existing products/extra services), but as our focus on packages is still quite small, we tend to ignore this. Reason for choosing Sirvoy can't remember the alternative products... Switched from [BookVisit](https://www.capterra.com/p/167748/BookVisit/) Price and commission-based payment Review Source Response from Sirvoy May 18, 2023 Hi Robin, thank you for such a lovely review. We are delighted that you are enjoying Sirvoy and that you have found it easy to get started and set up. We appreciate your feedback about the packages and will consider this when making future changes. Kind regards, Katie Arne Frode P. Founder and Owner Wholesale Used the software for: 2+ years ### "Great booking system - easy to use" November 2, 2018 5.0 In our company we save time and money using Sirvoy software. Works every time - any time :) Pros Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7. Cons We are most satisfied with this software. Review Source Response from Sirvoy November 6, 2018 Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele JM JoAnn M. Owner/Manager Hospitality Used the software for: 2+ years ### "We found Sirvoy a wonderful experience" April 20, 2017 5.0 We got Sirvoy Booking System for our hostel when we first opened our new business. We are not very tech savvy and it was easy to use and understand. As we used the probram there were times when we wished the program could be improved. We made suggestions and they were implemented right away. It keep improving each year. The support team is very responsive and helpful. We have recommended it to several other hotels and hostels that we know of. Thank you for a great program. Pros It is easy to use and they make improvements all the time with requests of users. Cons The lines on the booking page are a bit difficult to see. It would be nice if the payment options were customizable. Review Source Response from Sirvoy April 21, 2017 Hi JoAnn Thanks for taking the time to write your recent review. If you would like to customise the lines on the booking form by going to: - Settings - Booking Form - Manage Booking Forms - Edit Design under Booking Module It does require some working CSS knowledge so If you don't have any technical knowledge of this I would advise that you have your web designer implement any design changes. Regarding the payment options being customizable. Currently they are customizable but if you can provide further information about what it is you would like to achieve I can advise our development team on this further. If you would like to contact me personally about this I can be reached at adele@sirvoy.com. Your comments help us to make our system even better and are always welcomed so feel free to get in touch with us whenever there is something you would like added to our development list. Sincerely Adele Worden Communications Manager AT Alba T. Owner Hospitality Used the software for: 2+ years ### "One of the easiest booking manager out there!" July 19, 2018 5.0 Easy to use, integrability with booking channels, accesible from mobile or tablet. Pros Sirvoy is a web base booking manager. We use for manage the reservations in our small hotel in Colombia. We can open sirvoy in our mobile when we are away from the office to check the avaliability in our hotel. Sirvoy is easy to configurate, you only have to add the room type, description and the number of rooms. You can see the daily arrivals and the price for each client. Also you can add another services to the bill of the client. Swap rooms or change dates is very easy and you can send confirmation to the guest. We use sirvoy as a booking system in our website and is very comprehensive to our clients to understand the caracteristics of the room that we offer. One of the things that I like the most is that you can add more that one lodge and link sirvoy to booking channels like expedia.com Cons sometimes we have travel agencies that book 2 years in advance and is not possible to create the bookings because the program only allow you to book one and a half year. Review Source Response from Sirvoy July 30, 2018 Hey Alba, great that Sirvoy is giving you more freedom of movement and time out of the office! Your review was very comprehensive and we appreciate you taking the time to tell others about your experience. Regarding the advance booking issue, I will certainly pass your comments on to our development team. With thanks, Adele DC Debbie C. Owner Hospitality Used the software for: 2+ years ### "Service and Support " July 11, 2021 5.0 Sirvoy support is really easy to reach. They listen to your concerns and problems and find the best solution. Support doesn't give up on a problem. They will find an answer for you. i've had so much trouble with other industry related support that Sirvoy really stands out in a positive way. Pros I found it very easy to set up. I spent several months trying out different software packages. IIt is very friendly for staff, and love the SUPPORT. They think outside the box and really try hard to find solutions. Cons I would like to be able to get better reports or search options. Reason for choosing Sirvoy Ease of use and support. Review Source Response from Sirvoy July 13, 2021 Hi Debbie, thanks for your great review. We pride ourselves on offering outstanding support so we always love to hear feedback like this. We have a team of developers who are constantly working to improve the system so that it provides you with all the features you need. Please feel free to outline to support any requests you have in this regard! With thanks, Adele MP Madalena P. Manager Hospitality Used the software for: 1-2 years ### "Review of Sirvoy" June 24, 2020 4.0 Sirvoy is something we use every day - it is essential to the running of our hotel business. We are pleased with the customer support we have received. Pros Firstly it makes our life running a hotel so much easier as we can now see all of our bookings from all of our channels in one place, and we can relax knowing that we will not get double bookings. Secondly Sirvoy is one of the few companies we have seen that make it easy to contact a real human being whenever any issues arise. The chat feature is prominent on the page, not hidden away, and the help we have received has always been great. Cons It does not work as well with Airbnb as it does with our other channels, for example having to manually cancel bookings on Sirvoy when they are cancelled on Airbnb. And when a booking for Airbnb is cancelled it shows up on Sirvoy as a 'No Name' booking. Reason for choosing Sirvoy A web developer who was working on our website and knows about these type of products recommended it to us and then set it up for us. Review Source Response from Sirvoy July 3, 2020 Hi Madalena, thanks for such a terrific review, we appreciate you taking the time to give us your feedback. We are working on our connection to Airbnb so rest assured this will improve in the future. In the meantime thank you for your patience and thank you for choosing Sirvoy! Kind regards, Adele VR Verified Reviewer Strategist Informationssecurity Used the software for: 2+ years ### "All I need" February 11, 2018 4.0 Pros Very good overview, easy to operate and easy to manage the rooms. Smooth integration with other sales channels and highly professional support. Cons You can not use the system to book other facilities such as conference rooms. With such functionality, it would be complete! Review Source Response from Sirvoy February 13, 2018 Hi there, thanks for leaving this very positive review. At the moment Sirvoy allows conference booking via the Extras on Settings. However at the moment it only allows daily bookings. You will be happy to know that we plan to add full support for intra day bookings (for which conference rooms would fall under) before the end of this year. If you have any ideas or suggestions on this development we are always happy to listen to our customers feedback! Many Thanks, Adele WT Warren T. General Manager Hospitality Used the software for: 2+ years ### "Sirvoy Tops for us" March 5, 2023 5.0 time saving, easy to use, simple guidance when needed Pros easy daily use, does it all for our business, channel manager is a big plus, prompts me when making an error. fantastic back up, Sirvoy has made our daily PMS a pleasure to use Cons I cannot fathom pasting into emails or sms boxes. Reason for choosing Sirvoy ease of use, set up, price, service Review Source Response from Sirvoy April 25, 2023 Hello Warren. Thanks for taking time out of. your busy day to leave us this super feedback. We're so happy you found us and delighted to hear that we're saving you and your business time and money. Looking forward to continue working with you, Adele kP kristoffer P. projectmanegerassitent Performing Arts Used the software for: 2+ years ### "GöteborgsOperans Guest Apartments" April 21, 2017 4.0 I am using Sirvoy for planing for the guest apartments that the GöteborgsOpera have. The Opera have between 40-45 apartments per year. by using Sirvoy i can do all parts in my job in one system. Planing, the daily in checking and out checking of guests, schedules for the cleaners, reports and i can also easily sheer it with other either by giving them there one login or by doing a rapport. I couldn't manage a day without it. Pros That it is easy to use and that you can do almost everything on you one. Cons Since I am using it for apartments and I need to add allot of information about the apartments I would like to be able to attach a document to each apartment/room. Review Source Response from Sirvoy April 26, 2017 Hi Kristoffer Thanks for taking the time to submit this review. We are delighted to hear that you can easily manage the day to day running of your apartments with Sirvoy and that it has become so indispensable to your business. I will let our developers know about your wish to add to documents to the units. If enough customers require the same thing then this will be added the development list and in time added as a new feature. We really appreciate your comments and suggestions as they help us to improve our system in a way that really benefits our customers. Please always feel free to drop us a line if there's a feature you need that would make your job easier. We can't promise we will always be able to do it but we can certainly try! Sincerely Adele Worden Communication Manager KH Kaung H. Revenue and Distribution Consultant Hospitality Used the software for: Less than 6 months ### "Hard for Business Analyst" April 24, 2023 3.0 Pros It is easy to learn, great customer support and workable. Cons I worked as a revenue consultant and found it difficult to do basic data analysis with Sirvoy. It has a statistic page, but that is all there to it. It lacks the fundamental report like history and forecast reports which every other PMS system can provide. So I checked with the support team whether they can provide us a history and forecast report function that can generate the data to CSV or excel file. And I was told that other customers before me have requested a similar function and they will add my name and email to the requesters’ list. But they cannot give an exact time frame for when it will be implemented. Clearly, I am not alone, and I wonder why Sirvoy can't implement this. If a hotel uses Sirvoy, it is for recording/keeping all important data. But with limited data retrieval and a lack of reports, then it is worth for? Review Source Response from Sirvoy May 18, 2023 Hi Kaung, thank you for taking the time to leave such detailed feedback. This really helps us understand the needs of our clients when prioritizing future development. We are glad that you had a positive experience with our customer support, we are very proud of our support team! Best regards, Katie TB Tomaz B. Manager Hospitality Used the software for: 2+ years ### "Best value for money" April 20, 2017 5.0 We've been using Sirvoy for a couple of years now and we're quite happy with it. Although the biggest problem we have is with the booking engine for our website. It really needs an update. More and bigger pictures. You can barely see anything on those small pictures. The whole thing is lacking a bit and we see a lot of people just don't like using it. Also it really needs support for more payment gateways. Omnipay could be implemented (https://github.com/thephpleague/omnipay) It would also solve our issue with receiving credit cards from channels like booking.com over FAX. A bit easier way for price managing, line a price calendar or something would be nice. Pros Price and ease of use Cons Not enough features. The booking engine needs an update and more payment gateways. Review Source Response from Sirvoy April 26, 2017 Hi Tomaz Thanks for your comments and suggestions. Just to update you, we are currently in the process of remodelling the image gallery so that photo display will be improved and that update will be released shortly. An feature that may also solve your issue with price management is also in the pipeline. I will also pass along your other comments to our developers. In the meantime thanks for your patience and do bear with us; we are getting there! Your feedback is invaluable when it comes to prioritisation of the development list so please feel free to send us your thoughts; we always try to incorporate our customers wishes. With Thanks Adele Worden Communication Manager NP Nick P. Manager Hospitality Used the software for: 1-2 years ### "By far the best booking platform" April 20, 2017 5.0 After many trails and one year with other companies and lots of research we found Sirvoy. It was the best fit for our business (14 - 18 units). It is incredibly easy to use for both the business owner and guests. The fee (including the credit card service) is ridiculously fair compared to other platforms in the industry. I've only had to contact customer service one time for something I over looked and they were fast and professional to provide information. I cannot say enough good about Sirvoy. It has saved our business time, money, and headaches to no extent. We have sent other similar businesses we work with to sign up for Sirvoy and have heard only great things from them as well. Sirvoy is certainly a cornerstone to our businesses success. Thank you!! Pros Easy of use, clear and concise interface on both the back-end and front-end. Cons Not allowing guests to choose a specific unit number within an accommodation type (ie: Glamping Tent - Site 1 or 6). Photos not enlarging or gallery option when guests view available accommodations. Review Source Response from Sirvoy April 22, 2017 Hi Nick Thanks for your great review, it was lovely to hear how Sirvoy has been of benefit to your business and that you have only good things to say about our support staff. Regarding your request regarding the ability for guests to choose units within accommodation types, this will be passed onto our development team for further discussion. With relation to the photo enlargement and gallery options I can confirm image upgrades are high on the priority list for development so should be released in the near future. Sincerely Adele Worden Communications Manager EJ Emmanuel J. Receptionist Hospitality Used the software for: 1-2 years ### "Easy and Simple" December 10, 2019 5.0 My overall experience is very positiv, as already said the system is very easy and simple to use, a lot of good features and a good overview makes it a perfect software for our hotel. Pros Sirvoy is really easy to use. I just started working with it little bit more than a year ago and got used to it very quickly. Good overview and simple layout makes it possible for anyone to understand it. You can add and change things easily, for example in the calender you can just move a booking from one room to another. Cons There is not really much to say here from my side. There are some details that could be better. One of them is forwarding details from booking channels, just as breakfast (which is included in our bookings) and the phone number, the country code doesn´t appear in the right spot, you got to change those things manually. Review Source Response from Sirvoy December 16, 2019 Hi Emmanuel, we really appreciate your kind words and we're so happy to hear that you've been finding Sirvoy helpful and easy to use. Our support team are always on hand to offer assistance and please remember that if you ever have suggestions on how you feel we can improve our system you are welcome to leave your feedback. We rely on partners like yourself to make our software even better! Thanks again for you review. Adele LD Lorenzo D. CEO Marketing and Advertising Used the software for: 2+ years ### "The OG of Booking Engines" April 18, 2021 5.0 This software has made aoooooo much money for my clients. They have an easy monthly fee with 0% per booking. Pros The product is freaking amazing and does everything you need to get direct bookings at 0% although the customer service is probably what I’ve enjoyed most. Cons I don’t like the booking engine design customization options but that’s no big deal. The widget is still beautiful. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)[freetobook](https://www.capterra.com/p/176943/freetobook/)[eZee Reservation](https://www.capterra.com/p/135676/eZee-Reservation/) Reason for choosing Sirvoy Pricing and Support Review Source Response from Sirvoy April 23, 2021 Hi Lorenzo, super happy to hear that you're finding Sirvoy a hit with your clients and that price point and support is exactly where it needs to be. With regards to the Booking Engine, there are plenty of customization options with the latest V3; if you have any queries on this please do get in touch with Support. If what you need isn't available it may be possible that we can help with a workaround or request a fix on your behalf. Thanks again for your awesome review, Adele Tom O. Owner/Operator Hospitality Used the software for: 2+ years ### "Easy and Intuitive" December 21, 2018 5.0 Pros Great support, the program is very easy and does not require a lot of training for staff to understand how it works. Cons There is really not a lot I can complain about. I would like more in depth statistics and be able to view trends over time. Review Source Response from Sirvoy December 24, 2018 Hi Tom, it's really great to hear that you've been finding the system intuitive and easy to use. Our objective has always been to create a system that our clients can use with ease, so it's super to receive feedback that confirms we have achieved this aim. We continue to develop the system so be assured that with time Sirvoy will only get better! Thanks for taking the time to leave this review. Adele VR Verified Reviewer General Ledger Accountant Hospitality Used the software for: 2+ years ### "System set up " January 13, 2019 5.0 System support are always there to help and very knowledgeable. Pros Easy to use and mostly are quite explainable that you do not need to be a system wizzard to understand most of the time. Cons I would like to have a direct phone conversation when I am getting a guide in setting up settings etc. Review Source Response from Sirvoy January 15, 2019 Hi there, thanks for your great review! I would like to let you know that Sirvoy offers a one to one tutorial guide for new customers and you are more than welcome to request this via our live chat or via email. Just leave your name and number with a preferred date and time and an agent will get in touch in the language of your choice. Regards, Adele IH Ildiko H. Owner Hospitality Used the software for: 2+ years ### "Sirvoy is the best!! " February 4, 2023 5.0 Since I found Sirvoy in 2017, I have been continuously impressed. Pros Easy to use, exceptional support, mobile friendly Cons There are no cons with Sirvoy, they are definitely the best Reason for choosing Sirvoy Have you tried using knightsbridge? Yukky yuk and so complicated. Life is too short Review Source Response from Sirvoy April 25, 2023 Hi Ildiko, it always brightens my day to read that a client can't think of a single con! We hope to continue impressing you throughout 2023 and let me take this opportunity to thank you for your continued business and support. Regards, Adele Joel K. Creative Hospitality Used the software for: 1-2 years ### "Life saver for a small hotel like our." December 31, 2018 5.0 I'm happy with Sirvoy, it's makes our job with our hotel working simply from anywhere. We can manage any booking Chanel and the daly operations easy. Pros First of all, the software is simple, adoptable, and depending on your services you can grow with it. Second, the support is probably the best I ever had on any software. Always answering just a click away, multi language! Cons So far no cons about this software. Thumbs up! Review Source Response from Sirvoy January 4, 2019 Joel, hello to you and your team in Sweden. It's always great to hear great feedback like yours so thanks for taking the time out to write it! Our outstanding support is one of the things we are most proud of and we're delighted to hear that you have found it delivers every time. We wish you continued success with your business and look forward to working with you in 2019. Regards, Adele AL Avivone L. Deputy Director Hospitality Used the software for: 1-2 years ### "Sirvoy system is very useful for small business, with good value money. " April 29, 2017 3.0 Pros Easy to use, simple, logic. Easy to learn, clear and very practical. Customer service quick and helpful. Cons need to add extra fake room as when fully booked we can move rooms, so statistics is wrong. invoicing : in system sometimes my team forget to register payment and they invoiced directly which is wrong so if sirvoy can pop-up and restrict the transaction before, it should be good so they know that payment must be registered before. Currency : system is in USD , and we receive money sometimes in local currency or others. System only accept USD. (To be able to accept different currency) Review Source Response from Sirvoy April 29, 2017 Hi Avivone, thanks for taking the time to leave us your feedback. I understand the issue you are having with moving rooms and I will send your comments onto our development team in case they can provide a solution for this problem. Regarding your comments on the system only accepting US dollars - Sirvoy works with different payment gateways that accept payment in most currencies. I suggest you look at the different gateway options that we are affiliated with to see the full list of currencies. I'm afraid I don't fully understand the problem you are having with restricting transactions when your team forget to register payment but maybe you could contact support@sirvoy.co.uk with a more detailed explanation. Hopefully we can find a solution for most of the difficulties you are experiencing. Sincerely, Adele Worden, Communication Manager AP Alexandra P. Hotel manager Hospitality Used the software for: I used a free trial ### "So happy with Sirvoy" May 22, 2023 5.0 I have worked with Sirvoy before. I had to change platforms at one point, I can't remember why, and I change to Little Hotelier. Sirvoy beats Little Hotelier by far with their amazing customer support. Any questions I have gets answered immediately, where as with Little Hotelier you wait for weeks. Sirvoy is easy to use, easy to set up. Definitely recommend. Pros Customer service is best to none. It's user friendly, easy for non computer geeks. Cons Nothing so far. I don't find it easy to work online, but Sirvoy is constantly there to support and help me wherever I need. Review Source Response from Sirvoy May 25, 2023 Hi Alexandra, thank you so much for that fabulous review! We are delighted to hear that you're so happy with Sirvoy and that our support team have been looking after you so well! Wishing you all the best, Katie GD Gladys D. Hotel Director Hospitality Used the software for: 2+ years ### "Everything we need in one place!" May 7, 2020 5.0 Great experience, enables a quick and easy solution for property management. Pros All my reservations go into one single point of contact and my different reservation partners such as Expedia and Booking can be easily linked to this property manager. It took a lot of the weigh and stress of managing reservations in a small business and start up. Awesome that this is available for all size of properties. Cons Managing Airbnb reservations are still a problem, as I would need to have one room always available for them, instead of maximizing it with all the reservation partners / tools. Reason for choosing Sirvoy More user friendly. Review Source Response from Sirvoy May 20, 2020 Hello Gladys, both to you and the team in Oaxaca. We would like to thank you for your terrific review and glad you have found it to be so user friendly and suited to your business. Please know that our support staff are there both to offer assistance with the software and also to listen to your feedback on our system. Please feel free to contact them anytime on support@sirvoy.com. Thanks again! Adele Talk to a Capterra advisor for free and get results within 15 minutes.