# Sirvoy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sirvoy Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/103570/sirvoy-booking-system

---

# 

 Sirvoy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Sirvoy

## What is Sirvoy?

Sirvoy offers a suite of property management tools which include a Property Management System, Booking Engine, Website Builder and integrated Channel Manager. It's powerful, feature full system is incredibly easy to use offering hoteliers the flexibility to tailor the software to suit the needs of their property. Sirvoy's simplicity means setup is effortless and Customer Service is available 24/7 for ongoing training and support.

## What is Sirvoy used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 301 user reviews

Reviews sentiment

Positive

96%

Neutral

3%

Negative

1%

Starting price

$15

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Sirvoy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sirvoy.co.uk/&name=Sirvoy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sirvoy

4.7 (301)

VS.

[4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

$15

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (300)

Ease Of Use

4.2 (405)

Value For Money

4.7 (285)

Value For Money

4.1 (363)

Customer Service

4.8 (295)

Customer Service

4.1 (398)

## Sirvoy alternatives

[4.6 (213)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[eZee Absolute](https://www.capterra.com/p/135751/eZee-Absolute/)

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/135751/eZee-Absolute/)

[View all alternatives](https://www.capterra.com/p/103570/Sirvoy-Booking-System/alternatives/)

## Who uses Sirvoy?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reservations Management

4.8 (55)

72.73% of 55 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.7 (49)

69.39% of 49 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Calendar Management

4.7 (38)

81.58% of 38 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Front Desk Management

4.6 (35)

62.86% of 35 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Rate Management

4.3 (29)

65.52% of 29 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Payment Processing

4.4 (23)

73.91% of 23 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Sirvoy 75 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Provide online support for your customers through live chat or help desk functionality

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Plan, manage, and track the financial activities of an individual or organization

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to see leads received from various distribution channels in one place

Manage and support multiple languages

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Monitor sales and make necessary adjustment in order to increase demand and revenue

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

One location

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage operations/processes associated with spas and other hotel activities

Create, manage and track all task activities and progression

Allows bookings to be made through a third party service

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.4 (294)

4.4

Based on 294 reviews

## Pricing

Value for money

4.7 (285)

Free Trial

[View pricing plan details](https://www.capterra.com/p/103570/Sirvoy-Booking-System/pricing/)

Starter

$15.00

Usage Based,Per Month

It includes:

-   Including a Booking Engine for Your Website
-   Receive and Manage Reservations Online

Pro

$54.00

Usage Based,Per Month

It includes:

-   Full access to features and all booking channels available through the Sirvoy Channel Manager

Value for money

4.7 (285)

4.7

Based on 285 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)[

Invite](https://www.capterra.com/p/214966/Invite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (295)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (295)

4.8

Based on 295 reviews

## User reviews

Overall rating

4.7

Based on 301 reviews

Filter by rating

5(222)

4(67)

3(9)

2(1)

1(2)

Mentioned topic

Sorted by most recent

Lisa H.

CFO

Hospitality

### "Sirvoy Quality and Usability"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 6, 2025

This is a great booking system for our small operation in hotel booking management and I highly recommend it.

Pros

Sirvoy is relatively intuitive and not complicated to get up and running. The online support is fantastic and very quick to respond to questions asked.

Cons

Nothing - we have not had any issues with this system at the time. Customer support has always been supportive!

Alternatives considered

[Mews](https://www.capterra.com/p/145487/Mews-Commander/)

Reasons for choosing Sirvoy

Mews was too much of a system for our operation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Lisa, We’re so happy to hear that getting started with Sirvoy was smooth and that our support team has been there when you needed them. It’s great to know the system has been a good fit for your business and your day-to-day booking management. We’d love to hear more about your experience, it could be something we share on our social media or website. Please feel free to reach out if you’d like to get involved. We’re delighted to be part of your journey and wish you continued success with your business! Regards, Jodie The Sirvoy Team

HC

Heather C.

Owner

Hospitality

### "Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2025

We are new to the industry. The support and assistance has been outstanding to date with \[sensitive content hidden\]. They have been so very helpful and patient. I would absolutely recommend Sirvoy for any company needing a hotel management software programme.

Pros

The ease and immediate assistance I needed. This is a huge learning curve for me and the support team made it a good experience. I am please my website designer suggested I use the company.

Cons

There was nothing to complain about about Sirvoy. No cons as far as I am concerned. I am happy to recommend.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Heather, We’re delighted to hear that your experience with Sirvoy has been such a positive one, especially while taking on something new. Starting out can feel like a big step, and it’s wonderful to know our support team has helped make the process easier. We’d love to hear more about your experience, it could be something we share on our social media or website. Please feel free to reach out if you’d like to get involved. We’re so happy to have you on board and wish you all the best as you grow your business! Kind regards, Jodie The Sirvoy Team

TO

Thomas O.

Ceo

Hospitality

### "Top platform, easy to handle and efficient ……."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2025

Absolutely fantastic customer support, easy to work with , always accurate , very friendly layouts,,

Pros

Fast , efficient , extreme helpful , everything is easy to operate and visible ………………………."……………………..

Cons

No points all is good like it is ….. only more payment options should be offered ( PayPal ) etc……….

Switched from

[Beds24](https://www.capterra.com/p/123511/Beds24-com/)

I like sirvoy more and the price was better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Thomas, We’re so glad to hear Sirvoy has been working well for you and that our team has been able to help when needed. It’s great to know you’re finding everything clear and easy to use. Regarding payment options, Sirvoy works with Stripe and PayPal, so you might find what you need there. Feel free to reach out to our support team if you’d like help getting set up. We’re happy to have you with us! Regards, Jodie The Sirvoy Team

KS

Katharina S.

MD

Hospitality

### "Nice team, great product with all the features we need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2025

We chose to work with Sirvoy because it was a very practical solution for our requirements and it offers great value for the money compared to other platforms. The team is really nice, always available and very solution oriented. They do not harass or pressure you to sign an annual contract.

Pros

Very helpful customer service, always available within seconds! It has all the features I need to sell my rooms online and connect my OTAs.

Cons

Haven't found anything so far. It would be great to have an app for the phone to use their services maybe.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2025

Thank you so much for your kind review! We’re glad to hear Sirvoy meets your needs and that our support team has been helpful and quick to assist. We appreciate your suggestion about a mobile app, while Sirvoy is adapted to and works well on mobile browsers today, we’re always exploring ways to improve. Thanks again for choosing Sirvoy and for the great feedback!

JL

jennifer L.

CEO and owner

Hospitality

### "so far, so good:)"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 8, 2025

Pros

direct chat with help 24-hours plus phonecalls. love the dashboard. the agents are english first language so understand well

Cons

the booking widget is so plain, and the price changed a few times, everyone told me the price was 20 or 71 for pro , and now im told 89 for pro

Switched from

[freetobook](https://www.capterra.com/p/176943/freetobook/)

bad customer service, no instantaneous help in chat

Alternatives considered

[ThinkReservations](https://www.capterra.com/p/182891/ThinkReservations/)

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reasons for choosing Sirvoy

Chat GPT sent me some options and i checked it out

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Jennifer, Thanks for your kind words! We’re so happy to hear you’ve had a great experience with our support team and that you’re enjoying the dashboard. We appreciate your feedback about the booking engine’s design and have shared it with our team. Regarding pricing, it can vary depending on your plan and the number of rooms, and you can always find the current prices here: sirvoy.com/pricing If you have any queries, please don’t hesitate to reach out to our support team, they’ll be happy to help. We’re glad you found us and are happy to have you with Sirvoy! Regards, Jodie The Sirvoy Team

TS

Tore S.

Manager

Hospitality

### "Excellent software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2025

Very helpful in my hotel management. It would be stressful not to have a booking system and feel the risk if double bookings.

Pros

It's simplicity and helpfulness in avoiding double bookings. All our rooms are displayed well, and it's good that it can be integrated in our own website.

Cons

Nothing special negative to comment. A bit awkward that I have to put in description in all languages when editing a room.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Tore, Thanks for your lovely feedback! We’re so happy to hear Sirvoy has made managing bookings easier and helped take the stress out of avoiding double bookings. We’ve passed your note about adding room descriptions in multiple languages on to the team, as we’re always looking for small ways to make things even easier for our users. We’re glad Sirvoy is making a difference for your hotel! Regards, Jodie The Sirvoy Team

AR

Alba R.

Guest Services Administrator

Hospitality

### "Invoice Credits"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 26, 2025

Sirvoy has been a challenge at times but with help just a click away I know they can fix my mistakes.

Pros

Help is quick to respond and work with you to resolve issues. Techs are very patient and understand.

Cons

Credit is not as straight forward as you would like. I was trained differently than what actually works.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2025

Hi Alba, Thanks so much for your review! We’re happy you’ve found our team helpful and patient. We know at times there can be bumps along the way, and we’re always here if you need a hand figuring things out. Your feedback means a lot to us. Thanks for being with Sirvoy! Regards, Jodie The Sirvoy Team

CS

Chad S.

Director of Operations

Hospitality

### "Director of Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 26, 2025

Everything has been running well. The price seems a bit high, but we are happy. It would be nice to have an App.

Pros

Easy of use, and simplicity. Also the tracking of who is doing what is invaluable when you are trying to troubleshoot issues.

Cons

The connection between channel managers and booking engines is a bit flawed. It would be nice if the engines and sirvoy communicated a bit more smoothly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Chad, Thanks for sharing your thoughts! We’re happy to hear you’re enjoying how simple Sirvoy is to use and that the activity tracking has been helpful. We haven’t come across issues with the connection between Sirvoy and channel managers before, so we’d love to hear more about what you’ve experienced. Feel free to reach out to our support team and they’ll be happy to look into it with you. We understand price is an important factor, and we aim to keep Sirvoy one of the most affordable options out there while continuing to add new features and improvements. It’s great to hear things are running well, we’re glad to be part of your journey! Regards, Jodie The Sirvoy Team

NA

Noeli A.

Manager

Hospitality

### "Very complete and user-friendly system"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2025

So far is the most complete system I have ever worked with. I the last couple of years is the one that much adapts to the needs of our business

Pros

Very easy to understand, very friendly user and easy to understand and the support is really helpful

Cons

you cannot export "Payments" you cannot personalize the accounting report that much you cannot select a different date for payments

Switched from

[Pxsol](https://www.capterra.com/p/265698/Pxsol/)

support was not helpful at all, the product was really expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 18, 2025

Hi Noelí, Thanks so much for your kind words! We’re happy to hear Sirvoy has been a great fit for your business and that our support team has been helpful. You’re right that payments can’t be exported or filtered by date just yet, but we’re already working on it and it will be available soon. Feel free to reach out to our support team if you’d like more details in the meantime, they’ll be happy to help. Regards, Jodie The Sirvoy Team

CD

Christine D.

Owner

Hospitality

### "Sunshine Inn Review of PMS Sirvoy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2025

Great.... 👍truly a wonderful experience and easy to use for both desk, management and guests. Highly recommend!

Pros

I find it to be one of the easiest programs for managing an establishment like our motel and when I have any questions, the team is very helpful.

Cons

Anything I think I don't like, I speak with the team and they clear up my confusion....so nothing really!

Alternatives considered

[Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/)

Reasons for choosing Sirvoy

Just liked Sirvoy s system better and cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 9, 2025

Hi Christine, Thanks so much for your kind words! It’s great to hear Sirvoy’s working well for your motel and that our team’s been able to help whenever questions come up. We love hearing that it’s been a smooth experience for you and your guests. If anything pops up, you know where to find us! Kind regards, Jodie The Sirvoy Team

[View all Reviews](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/)

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