# KiBiz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is KiBiz the right Business Management solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103608/KiBiz/reviews --- KiBiz 4.4 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of KiBiz Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Craig N. Project Manager Cosmetics Used the software for: 2+ years ### "Excellent Software For All Requirements" October 4, 2022 5.0 Pros KiBiz CRM ERP has given our business the functionality and benefits that we have been searching for a long time. We were able to get the customizations we needed to make our workflows run more efficiently and effectively in a timely and cost effective manner. There were many gaps when we used NetSuite that were difficult to overcome and made this expensive software, not useful and inefficient. KiBiz built custom Customer and Vendor Portals which transformed our relationships with our Customers and Vendors. They integrated KiBiz to connect to Shopify that streamlined our eCommerce processes of uploading product data and downloading order data. They connected the Ki CRM module to Klaviyo to bring into KiBiz essential leads to be nurtured and converted to sales. Their team provided outstanding customer service that quickly responded to my questions and requests. Cons We tried deploying KiBiz in the Cloud, but it was not as compatible to our local Mac based computers and printers. However, our KiBiz runs great on our local server and network. Switched from [AcctVantage ERP](https://www.capterra.com/p/77008/AcctVantage-ERP/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SapphireOne](https://www.capterra.com/p/73028/SapphireOne/) KiBiz is superior for customizing specific functions needed. Review Source CP Chris P. Operations Manager Wholesale Used the software for: 2+ years ### "Kibiz User Experience " September 27, 2022 5.0 The team at Kibiz is great we have gone through a full system upgrade as well as many customizations and although it does take time in the end we get it right. Pros The team at Kibiz is very accessible and able to make changes and customizations quickly. Most of the changes I need made to the programming are done by the next day for review and collaboration is easy. Cons Some things that have been changed or fixed revert back to the issue we previously had or need changed again after thinking that the problem has been fixed or feature added and ready for use. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing KiBiz We liked that it was File-Maker/Claris based and we had internal people who have worked in programming and using File-Maker for other things. Also like the features of the system and that we were able to customize easily. Review Source EN Effie N. Co-owner Wholesale Used the software for: 1-2 years ### "Honest Review on KiBiz" November 14, 2018 1.0 Frustrating!!! Time Consuming, Inflexible, no good report unless you are paying lot of extra fees. Pros So far, not impressed by this software. ( I started using KiBiz since Aug, 2017) Cons It's going to be a long list : 1) KiBiz gave you tons of unnecessary step that you have to go through in order to process your SO, PO, AP,...etc. and it will cost you LOTS of Money to get them removed. 2) Reporting: Unfriendly to use 3) Balance Sheet : So far, my accounting balance sheet still not able to be balanced. Don't know how the Account Specialist transferred my file from QB. My account was balance at QB. 4) So many unnecessary confirmation message that you have to go through for your tasks, you will end up spending a lot more time using this so called "efficient" software. 5) Wrong Calculation : sometimes, I put the Sales / PO quantity in the file, it does not calculate. I had one sales transaction that I put item number, but the selling price did not show up. Therefore, I lost money on that sales. 6) Sending the wrong PO or SO to customer or vendor: KibiZ constantly sending out the wrong PO and SO to our vendors and customers, this has been a recurring issue. This a serious problem that exposes our internal business/cost structure to our customers and vendors. Very Frustrating. 7) Customization Nightmare: Our business requires to receive in multiple orders' partial shipment at once and this is another main reason that we switch to KiBiz. But after the customization, it is just another nightmare that we have to deal with. The above list are just few of RECURRING issues that we have to face on a regular basis. Review Source Response from KiBiz Systems August 12, 2022 This customer ended up satisfied and agreed to remove this review, but she was not able to do it. Here are our responses to her concerns: 1) There are controls built into the system that warns users and prevents them from entering incorrect data. These steps were removed per your request. 2) We continued to improve as we responded to her feedback. 3) This client chose to not purchase a server license, so there was no backup strategy set up, We weren't able to recover any data which resulted in the balances not matching 4. The confirmation messages are added to prevent user from running an unintended action. There are settings to disable unwanted messages. 5. User entered data in the system wasn't set correctly so Calc didn't work as expected. 6. This was an issue that was figured out and resolved at no extra charge. 7. We did customize the system per the Client's needs and the changes were approved before they started using them live, and it did work for them. JS Joseph S. President Food & Beverages Used the software for: 2+ years ### "Pane Extravaganza Kibiz Review" November 2, 2022 5.0 Im using Kibiz Software Since 2006 Pros Make's your business better everyday and you could always add to the software as well Cons No Cons great customer Service and program Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing KiBiz Very well know in our industries with other companies Review Source kC karen C. Director of Operations Biotechnology Used the software for: 2+ years ### "Fourteen Years and Still Going ..." October 11, 2022 4.0 Our business is unique. We made modifications to fit exactly what we need and molded it to us instead of us being restricted to a product. The staff help is great, quick responses and quick project turnaround. Just map out your scope of work for your agreement and they will follow it. Pros I like a lot about the product. It does what it needs to do. It's limited out of the box so we added a lot of modifications to fit our needs, but it was reasonable and helps fit our business. Cons Least would be the reports and ease of report writing. Reason for choosing KiBiz Ease of use and ability for modifications to fit our needs at far lower costs than competitors. Review Source LT Lisa T. CEO Construction Used the software for: 2+ years ### "Great Small Business Software " September 29, 2022 5.0 It is nice to have a software that is "one stop shopping." Before I used 3 other programs to get all the paperwork and business operations done. Pros This software encapsulates all my business operation in one place. KiBiz streamlines the process of emailing a quote for a Client, signing contracts, invoicing and then sending a paid receipt. I haven't found a software that has been tailored to my specific wants and needs. The customer service has been amazing. Cons I wish you could delete items or transactions easier once they are posted. Review Source JH Jane H. Owner Photography Used the software for: 2+ years ### "Great system for prop rental shop " August 29, 2022 4.0 For our small rental company within a niche part of the photo industry (we rent props for food and product photography) Kibiz was the way to go as we could fine tune the system to our requirements. A plus is the ongoing support we get in a time efficient manner. Pros We like the ease of scanning out and in our rental props. The invoices generated are itemized for the renter. A quote can be generated with thumbnail photos of product which is beneficial to the renter. Cons We had problems aligning our product codes with barcodes. Kibiz has been working smoothly since the problem was corrected. Reason for choosing KiBiz Kibiz was willing to work with my start up business and accommodate all of the specification necessary to generate rentals and keep a detailed account of our ever growing inventory. Review Source BM Barry M. President Medical Devices Used the software for: 2+ years ### "KiBiz is customizable, adaptable and familiar " October 1, 2022 5.0 KiBiz support is great a real strong point. Pros It was adaptable to our specific business needs Cons Some FileMaker upgrades caused issues that took some time to straighten out Reason for choosing KiBiz We were able to customize a number of layouts and reports to suit our business needs Review Source CC Charles C. Project Manager Higher Education Used the software for: 2+ years ### "Fantastic Order Tracking!" August 23, 2022 5.0 The software and team were helpful and critical to the business. Pros The software is so customizable and easy to get tutorials on. Cons The initial build had too many unnecessary or not applicable features. Alternatives considered [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Reason for choosing KiBiz Primarily cost Review Source SD Shia D. President Food & Beverages Used the software for: 2+ years ### "Kisystem is the go to company " September 29, 2022 5.0 10/10 Pros Costumer relation and company expansion Cons Love all of it and the use of it in all Reason for choosing KiBiz Because I love the way I was presented Review Source DM Derek M. President Furniture Used the software for: 2+ years ### "KiBiz - Strong Sales, Purchasing and Fullfillment Capabilities." September 2, 2022 4.0 Pros I really like the fact that my account managers are quick to help and also customize my system for my particular requirements. I never hear that something cannot be done. Cons Not software related, I understand, but I wish the remote desktop access to the software was faster. The local software install is very fast however. Review Source KT Kyle T. CFO Construction Used the software for: 6-12 months ### "Total package for our business." May 8, 2019 4.0 We are very happy with this software. It's pretty user friendly once you are quickly trained on all of its features. Our quotes, contracts, proposals, invoicing and receipts look more professional now. Pros All the functions I need to complete a sale from beginning to end is in this software. Example, quotes, sales, contracts, invoicing, AR and AP accounts, contacts and accounting. Plus, KiBiz tailored some items to fit our specific needs like when we have to give a client a proposal or contract, it's connected with the sale and printing out or emailing the proposal or contract is a breeze. Cons Have encountered a few minor bugs, but the support staff have been quick to resolve the issues. Ex. a phone number not printing in the correct format. Review Source AF Anthony F. Owner Food Production Used the software for: 2+ years ### "Anthony F. Owner" November 8, 2018 5.0 Pros KiBiz System was able to customize our program for our distribution of bakery products, using file maker. Some key features that the program allowed us to do was creating standard customer orders with the ability to make daily overriding changes including printing, emailing and E-faxing customers invoice by routes. Kibiz program contains features that allows us to apply payments and make customer weekly statements. Kibiz has been able to customize the program to meet our needs and has a great customer support team. Cons none the program has been working great for us. Review Source nP nancy P. President Packaging and Containers Used the software for: 2+ years ### "KiBiz Review" November 15, 2018 4.0 Ki Biz is a great data management source for my company. Pros KiBiz does most everything I need it to do to run my company. It is efficient and somewhat flexible. It is easy to locate files for information. Cons I originally purchased it for more than one computer . We never did get it to work on the second computer. I thought it would have been a check book program as well but the program kept crashing and I eventually gave up and went to QB for the accounting program. Some of the data cannot be entered at a later time. (ex. Customer PO#s ). Review Source BD Ben D. Operations Manager Wholesale Used the software for: 1-2 years ### "Custom enterprise software" November 14, 2018 5.0 Great experience with these guys. They have an efficient process with video chatting to make your system the way you want. Great communication. Pros We can program it to do anything we want. Making a user interface that will work for our business and workflow was great. Allen has great experience and expertise to make KiBiz a great solution for many. Cons There isn’t much to not like. Because it is based on FileMaker that makes development easier and quick but sometimes some of the tiny details don’t have as many options just because of the limitations of FileMaker. The pros you get with this solution have little cons. Overall not an issue. Review Source GA Gary A. President Chemicals Used the software for: 6-12 months ### "Perfect solution" November 13, 2018 5.0 We had been using a custom built business solution based on filemaker when first starting. It did everything we needed except inventory accounting so we switched that over to quickbooks. It was a mess and made it difficult to track sales of items. In searching for a single solution we reviewed several options and determined KiBiz to be the best value. It was a great decision. Pros KiBiz allows us to perform all business functions such as inventory, accounting, purchasing, fulfillment, and web publishing under one application. Cons Very little. It does most of what we need. Anything specific to our business that it not part of KiBiz we can customize easily. Review Source BL Bron L. coordinator Higher Education Used the software for: 2+ years ### "work" November 13, 2018 4.0 All operations faster overall. Pros Ease of data entry, filemaker gives a lot of flexibility for both registrations and communication with the customer via email or fax. Cons Number of users at one time slows things down Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.