Spillman Technologies

Spillman Records Management


4 / 5
7 reviews

Who Uses This Software?

Spillman Technologies provides public safety software for small to medium sized agencies across the United States.


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Spillman Technologies
  • www.spillman.com
  • Founded 1978
  • United States

About Spillman Records Management

Reduces the cost and complexity of entering, managing, and extracting critical data that public safety agencies use every day.


Spillman Records Management Features

  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling

Spillman Records Management Reviews Recently Reviewed!


Does the job but isn't perfect

Dec 06, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is usually reliable and stable, end users are happy with it for the most part. It is widely used in our area so most employees are familiar with it when they start.

Cons: It is difficult to manage as it still requires a unix server and an expert on staff just for that. I understand you can now use Linux but it will be a very difficult transition. When there is a problem their tech support usually likes to shift the blame to us for whatever excuse they can come up with.

Overall: The Police Department I work for has been using spillman for many years and overall it has been a good experience but not without headaches. Upgrades can be difficult and challenges do arise such as incompatibility with adobe reader for their latest version when trying to use the form feature. They do get around to fixing things but it usually takes a while for bug fixes and patches to happen.

Communications Officer

Jun 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Spillman is so user friendly, so many ways to search for contacts, easy to enter and dispatch calls, its customizable. Hands down the best CAD system I have worked with.

Cons: The messaging portion can stand to be updated. It would be helpful to be able to send an offender image to squad cars

If you want to be on the top of your game in records management... Get it!

Sep 06, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how you can have your own personal homepage and can customize it for your specific needs.

Cons: I wish the search feature was a little bit easier to use. I know with my old records management software you could type in a specific words and get a list of reports.

Great RMS Software Program

Dec 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: None at the moment

Overall: Spillman is a great RMS software program that handles all of the needed items of our midsized municipal police departments. It's both efficient and effective at handling the needs of the department and the records unit.

Recommendations to other buyers: None at the moment

20 years of experience in using Spillman

Apr 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Spillman is a great RMS system that offers ease of searching, flexibility and stability for your database. The system works great and is easy to use once you are trained. I have been using Spillman since 1996 and it is an amazing and very valuable RMS that can be used to solve cases and get information regarding the activity level of your department. Customer service is very responsive and tries to get you a solution or answer very quickly. There needs to be someone assigned to administer and maintain the system, but if it is done correctly Spillman can do great things for your police department.

Spillman is Terrible

Sep 22, 2016
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Comments: Spillman is Terrible... End of Story. It over complicates very simple tasks. It is very expensive compared to other options. Entering citations in Spillman does not even make sense. You cannot just simply enter a citation in the main program, it requires you to open a secondary program that is not user friendly. Spillman needs to focus on streamlining their product if they want to be successful. The software was obviously not built for a user friendly environment. Be prepared to start a new career when your department chooses Spillman. Being a cop has never been so tedious prior to Spillman.

Great Program

Aug 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is great for organizing and communicating data.

Cons: There are a lot of features, which take time to learn, but it's well worth it.