# Spillman Records Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Spillman Records Management Software - reviews, pricing plans, popular comparisons to other Law Enforcement products and more. Source: https://www.capterra.com/p/103816/Spillman-Records-Management --- # Spillman Records Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on January 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Spillman Records Management ## What is Spillman Records Management? Reduces the cost and complexity of entering, managing, and extracting critical data that public safety agencies use every day. ## What is Spillman Records Management used for? [Law Enforcement](https://www.capterra.com/law-enforcement-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $57.5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spillman Records Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spillman.com&name=Spillman Records Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spillman Records Management 4.0 (9) VS. [4.4 (85)](https://www.capterra.com/p/56229/Report-Exec-Enterprise/reviews/) Starting Price $57.5 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (9) Ease Of Use 4.2 (111) Value For Money 3.2 (5) Value For Money 4.3 (97) Customer Service 3.9 (7) Customer Service 4.5 (106) ## Spillman Records Management alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [InTime](https://www.capterra.com/p/103832/InTime-Solutions/) [4.8 (111)](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103832/InTime-Solutions/) [CivicRMS](https://www.capterra.com/p/249490/CivicEye/) [4.4 (8)](https://www.capterra.com/p/249490/CivicEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249490/CivicEye/) [eFORCE](https://www.capterra.com/p/103834/eFORCE-Software-Suite/) [4.2 (12)](https://www.capterra.com/p/103834/eFORCE-Software-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103834/eFORCE-Software-Suite/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Court Management Integration Integration with court management software systems Crime Scene Management Protect and secure the crime scene, logging personnel, and process evidence Criminal Database Database of criminal records Dispatch Management Manage sending personnel and resources to a site as needed Spillman Records Management 12 features Application programming interface that allows for integration with other systems/databases Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Integration with court management software systems Protect and secure the crime scene, logging personnel, and process evidence Database of criminal records Manage sending personnel and resources to a site as needed Administration and control of evidence related to investigations/cases Formal report compiled by onsite personnel Track and visualize the location of incidents Oversee people and resources to carry out an investigation Ability to record, store, update, and retrieve information Plan availability and assign specific time slots for tasks and resources Features 3.9 (8) 3.9 Based on 8 reviews ## Pricing Value for money 3.2 (5) Free Trial Basic $57.50 Per User,Per Month Value for money 3.2 (5) 3.2 Based on 5 reviews ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 4.0 Based on 9 reviews Filter by rating 5(4) 4(3) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent KR Kimberly R. Emergency Dispatch Law Enforcement ### "CAD system " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 5, 2019 I’ve only used two CAD systems and this one is far better. If someone asks me to find something with very little information, I’m still able to locate it with the search features with this programs. Pros This product really is user friendly. And makes searching previous calls so easy. Cons It would be good if we could use it with our other systems. To where when we add a call it adds it to the other systems we have to use at work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Daniel B. Director of Communications and Info Tech Law Enforcement ### "It's Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2019 Overall, our experience has been just shy of perfect. Pros Spillman Records Management along with Spillman CAD is the perfect system for police dispatch and records management. Spillman Records Management allowed us to completely revamp our Records Department and are much more efficient. Since migrating over 12 years ago, we are now almost paperless and performance has more then doubled. Hands down the best CAD and Records Management in the industry. Cons My only issue would be reporting as you cannot print a range of incident reports. Each report must be printed individually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User LAN / Web Development Specialist Public Safety ### "Does the job but isn't perfect" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 6, 2018 The Police Department I work for has been using spillman for many years and overall it has been a good experience but not without headaches. Upgrades can be difficult and challenges do arise such as incompatibility with adobe reader for their latest version when trying to use the form feature. They do get around to fixing things but it usually takes a while for bug fixes and patches to happen. Pros It is usually reliable and stable, end users are happy with it for the most part. It is widely used in our area so most employees are familiar with it when they start. Cons It is difficult to manage as it still requires a unix server and an expert on staff just for that. I understand you can now use Linux but it will be a very difficult transition. When there is a problem their tech support usually likes to shift the blame to us for whatever excuse they can come up with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jason M. Sergeant Law Enforcement ### "If you want to be on the top of your game in records management... Get it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2018 Pros I love how you can have your own personal homepage and can customize it for your specific needs. Cons I wish the search feature was a little bit easier to use. I know with my old records management software you could type in a specific words and get a list of reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Derek C. Supervisor Security and Investigations ### "Great Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 4, 2018 Pros The system is great for organizing and communicating data. Cons There are a lot of features, which take time to learn, but it’s well worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Lynda G. Executive Asstnt ### "Communications Officer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 15, 2018 Pros Spillman is so user friendly, so many ways to search for contacts, easy to enter and dispatch calls, its customizable. Hands down the best CAD system I have worked with. Cons The messaging portion can stand to be updated. It would be helpful to be able to send an offender image to squad cars Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Tim G. Admin Assistant Government Administration ### "Great RMS Software Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 13, 2016 Spillman is a great RMS software program that handles all of the needed items of our midsized municipal police departments. It's both efficient and effective at handling the needs of the department and the records unit. Pros Ease of use Cons None at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dan S. ### "Spillman is Terrible" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 22, 2016 Spillman is Terrible... End of Story. It over complicates very simple tasks. It is very expensive compared to other options. Entering citations in Spillman does not even make sense. You cannot just simply enter a citation in the main program, it requires you to open a secondary program that is not user friendly. Spillman needs to focus on streamlining their product if they want to be successful. The software was obviously not built for a user friendly environment. Be prepared to start a new career when your department chooses Spillman. Being a cop has never been so tedious prior to Spillman. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Richard M. Commander ### "20 years of experience in using Spillman" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2016 Spillman is a great RMS system that offers ease of searching, flexibility and stability for your database. The system works great and is easy to use once you are trained. I have been using Spillman since 1996 and it is an amazing and very valuable RMS that can be used to solve cases and get information regarding the activity level of your department. Customer service is very responsive and tries to get you a solution or answer very quickly. There needs to be someone assigned to administer and maintain the system, but if it is done correctly Spillman can do great things for your police department. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/103816/Spillman-Records-Management/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)