# RIMS Computer Aided Dispatch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RIMS Computer Aided Dispatch Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more.

Source: https://www.capterra.com/p/103819/RIMS-Computer-Aided-Dispatch

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# 

 RIMS Computer Aided Dispatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RIMS Computer Aided Dispatch

## What is RIMS Computer Aided Dispatch?

Created to meet the demanding needs of law enforcement, allows your dispatchers to perform multiple tasks with one, high-performance system.

## What is RIMS Computer Aided Dispatch used for?

[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for RIMS Computer Aided Dispatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sunridgesystems.com/&name=RIMS Computer Aided Dispatch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RIMS Computer Aided Dispatch

5.0 (1)

VS.

[### Cubio](https://www.capterra.com/p/10050182/Cubio/)

[0.0](https://www.capterra.com/p/10050182/Cubio/#reviews)

Starting Price

Contact vendor

Starting Price

$294

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

0.0 (0)

Value For Money

0.0 (0)

Value For Money

0.0 (0)

Customer Service

0.0 (0)

Customer Service

0.0 (0)

## RIMS Computer Aided Dispatch alternatives

[DispatcherPro AI](https://www.capterra.com/p/10050387/DispatcherPro-AI/)

[0.0](https://www.capterra.com/p/10050387/DispatcherPro-AI/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10050387/DispatcherPro-AI/)

[Frakt24](https://www.capterra.com/p/10050148/Frakt24/)

[0.0](https://www.capterra.com/p/10050148/Frakt24/#reviews)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10050148/Frakt24/)

[E-CAD](https://www.capterra.com/p/89870/E-CAD/)

[4.0 (1)](https://www.capterra.com/p/89870/E-CAD/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/89870/E-CAD/)

Highest Rated

[Cabubble](https://www.capterra.com/p/165062/Cabubble/)

[5.0 (6)](https://www.capterra.com/p/165062/Cabubble/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/165062/Cabubble/)

## FAQs about RIMS Computer Aided Dispatch

Features and Usability

### What are the key features of RIMS Computer Aided Dispatch?

RIMS Computer Aided Dispatch offers location tracking for monitoring the position of units and resources during dispatch operations. This core feature supports dispatch coordination, status awareness, and location-based assignment handling within emergency response and field service workflows.

Getting Started and Support

### What training and onboarding options does RIMS Computer Aided Dispatch offer?

RIMS Computer Aided Dispatch provides in person training and documentation. In person training supports guided instruction with trainers or staff, while documentation gives teams written reference materials for reviewing features, setup steps, and product details as needed.

Getting Started and Support

### What customer support options does RIMS Computer Aided Dispatch offer?

RIMS Computer Aided Dispatch provides 24/7 live rep support and chat. These channels give users direct help at any time, with chat suited to quick questions and live reps available for more detailed assistance when needed.

## Pricing

### Starting price

Free trial not available

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CH

Carlos H.

Lead Community Service Spacialist

Public Safety

### "Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 4, 2019

The business problem that we were solving with IRIMS was lowering the amount of radio traffic that we had over the air. By implementing IRIMS on all three devices has helped lower the traffic and also made updates come through faster due to not having to wait for the radio traffic to clear to be able to air traffic.

Pros

What I like the best about IRIMS is the integration that they have achieve from using it on computers, inside vehicles, and most of all for us was the app form that can be used on our iPads. We are able to use it seamlessly between all three platforms and it update to help eliminate radio traffic for our dispatchers.

Cons

The one dislike so far is that IRIMS app is the newest installment from then and they are still rolling it out. It has worked much better from the first days of it. I will have to say they have updated it quickly and now it is working great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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