InTime Solutions

InTime Solutions


4.5 / 5
13 reviews

Who Uses This Software?

Law Enforcement, Public, & Private Security: Sheriffs Departments, Police, Patrol, Security Companies, Jails & Prisons, Corrections, 911, Dispatch, Fire, EMS, Airports, Universities, Zoos, Healthcare


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • InTime Solutions
  • www.intime.com
  • Founded 1996
  • Canada

About InTime Solutions

Scheduling, timekeeping and workforce management software for law enforcement, public safety and complex organizations. Get rid of spreadsheets and become more efficient, accountable and compliant. InTime will simplify your manual and complex processes so that you can spend more time doing what really matters. Start making better staffing decisions!


InTime Solutions Features

  • Automated Scheduling
  • Messaging
  • Mobile Access
  • Payroll Management
  • Reporting/Analytics
  • Resource Management
  • Schedule Distribution
  • Shift Swapping
  • Time Clock
  • Case Management
  • Certification Management
  • Court Management Integration
  • Crime Scene Management
  • Criminal Database
  • Dispatching
  • Evidence Management
  • Field Reporting
  • Incident Mapping
  • Internal Affairs Administration
  • Investigation Management
  • Scheduling
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

InTime Solutions Reviews Recently Reviewed!


InTime Solutions

Apr 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When we purchased this software it was intended to be used for the fair distribution of overtime. What we found out, was it did so much more. It is the only software we need to keep track of all schedules, leave requests, overtime, time banks, and even certifications. The software is very adaptable.

Cons: Originally it did not have all the unique features that we needed for our overtime distribution agreement with the unions. InTime was able to work with us over time and incorporated these features into the program.

Overall: As I said previously, this software does so much more than we were looking for that each feature was like a bonus to us. We can keep track of sick time and identify sick time abuse or patterns more easily. It allows us to track how many overtime hours have been dedicated to a particular case. The software also has some features that we would hope to be able to use in the future, where officers can bid on a specific job posting.

Easy with Great Functions

Sep 07, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Software is easy to understand when you are looking at it, you can quickly notice when someone is off duty or sick or something similar. It is super easy to filter if you are looking for example, who was on overtime on a specific day the user can quickly narrow down users who were on overtime on that date.

Cons: I think anything I would say negative about the software is mostly related to how our agency is or is not using the software. I do wish that when you logged in to the schedule it would go to todays date. It seems like it opens to the last date you had been looking at. Which some may like but if I have closed it I am done with the project that took me to another day.

Overall: I can quickly see not only what my own schedule is and what I have as far as benefit time goes. But as someone who deals with our accreditation and training, being able to see peoples schedules in detail is very helpful.

Best scheduling solution for Law Enforcement!!

Jul 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower.

Cons: That a successful integration with HTE has not been completed yet. This is making it difficult to convince the finance department to transition to InTime for our payroll solution.

Overall: We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime. We used Speedshift many years ago which is what led us back to InTime. I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself.

The support staff has been extremely helpful and responds to requests very quickly.

Livermore Police Review

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The scheduling program itself is great! I love that you can customize it to fit your agency needs. The employee web portal is phenomenal! Having the ability for employees to access through their cellphone or home computer is so beneficial. Support staff is great. I appreciate their quick response and easy to follow advice for troubleshooting problems.

Cons: Payroll side of things is more complex and difficult. Trying to train everyone on how to manage their schedule so their timesheet is accurate has been difficult. The Daily Roster is temperamental and is limited on how you can customize it. We are trying to determine the best way to show FLSA so we can utilize InTime for payroll.

InTime Rocks

Apr 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is customer friendly. I like the fact that although it is not a "custom" design for our department, InTime has done a great job of tailoring things to make it seem like it was a custom design. I like the app and the way we can post off-duty jobs to have officers put in for the jobs through the app.

Cons: There are times when it seems cumbersome and we have to take too many steps to make sure everything is set. Also, our chief wants the daily roster to show many different things and I often have trouble getting the notes to show up on the roster.

Overall: Scheduling!!! The 24/7 schedule for a police department is tedious, but InTime has solved that problem for us. Also, switching officers to new shifts is now a breeze.

ISE Review

Apr 16, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I liked the ease of access for myself and employees. The application for the employees to use their phones for leave and sign-ups is efficient and quick. The customer support is outstanding, they look at the problem quickly and find a solution. They also, took their time to explain what the issue was and walked me through the problem. Most of my problems were user error.

Cons: The setup was a little timely, mostly with me trying to learn the software and build a schedule at the same time.

Overall: Overall, they are a good company to work with and I will continue to work with them as long as possible.

Review of InTime Scheduling Program

Apr 02, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It gathers all my vehicles and people together in one program, allowing me to see at a glance if I have any units that are not being used at any given time.

Cons: Sometimes the software is a bit glitchy. It hangs up every now and then.

Overall: InTime is the most complex scheduling program I have ever used. It takes a great deal of time getting the hang of using it but once you have it its the most amazing program. I have a 106 vehicles I manage with over 200+ employees to schedule into those units. This program allows me to see the available vehicles and where they are located which then allows me easy access to apply the people into the proper vehicle.

Awesome Program!

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of scheduling over 300+ employees and being able to track who is working and where they are working at any given time. Additionally, there customer service is one of the best I've ever dealt with. They are great to work with and always there for help and solutions to issues that arise.

Cons: Building the data base took some time and was done over the computer/phone. Would have like to have a person on site to help with the build.

Overall: My overall experience with InTime Solutions has been great. I would recommend them to any agency that is looking for accountability.

InTime Review

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We have been using the software since 2007 and have been very happy with it. The product is continuously evolving in response to customer needs. Customer support is great!

Cons: The software has so many functions that it can be a little daunting for those that do not use the program regularly.

Overall: Our agency started using InTime to schedule subpoenas more efficiently. Since that time our overtime costs for subpoenas have been reduced by 50%.

InTime Review

Apr 17, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The program is easy to use for those who have learned it. Training others to use it is not the easiest as the system can not be user friendly at times. Having the live app with notifications is great to a 24/7 agency.

Cons: While there are several ways to perform one task, not every task has the same outcome. Some activities submitted don't appear on the employees time report for an unexplainable reason.

InTime

Apr 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the flexibility of the product.

Support is awesome.

Cons: Reports should have the option to export to Excel.

Overall: The product works great for shift workers.

A fresh approach to managing Time and Attendance

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: InTime brings a flexible approach not only to managing Time and Attendance, but have the ability to track Court Subpoenas, Asset and Training Tracking

Cons: Software does require some time to setup correctly and to make scheduling changes. Web access can be slow at times. Mobile app is still in it's infancy stage.

Overall: Our overall experience with InTime has been positive. Our Implementation Specialist was very knowledgeable and the help desk are always very responsive

inTime Solutions

Jun 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It covers all the bases and in one package

Cons: I didn't get it sooner, we waisted so much time with other options.

Overall: Excellent