--- title: "InTime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InTime Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/103832/InTime-Solutions/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # InTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InTime ## What is InTime? InTime is the leading scheduling and workforce management software built for public safety. InTime's solution is designed to support public safety agencies run their best by automating tedious work, optimizing personnel spend, mitigating risk and improving staff engagement. Highlights include OT management, event management, leave management, reports & dashboards, and integrations. Additional modules include timekeeping, shift bidding, court and e-subpoenas, training and asset management. ## What is InTime used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 110 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $2000 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Employee Scheduling / 2026 - Workforce Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InTime?[Manage this product listing](https://www.g2.com/products/intime/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InTime 4.8 (110) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $2000 Flat Rate, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (110) Ease Of Use 4.7 (5,322) Value For Money 4.6 (96) Value For Money 4.5 (5,079) Customer Service 4.9 (105) Customer Service 4.6 (5,093) ## InTime alternatives [4.5 (1,301)](https://www.capterra.com/p/121248/When-I-Work/reviews/) Starting price $2.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (3,081)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/103832/InTime-Solutions/alternatives/) ## FAQs about InTime Overview ### What problems does InTime solve? InTime solves complex 24/7 workforce scheduling problems, including shift rotations, minimum staffing coverage, leave and callout tracking, overtime postings, and last-minute schedule changes. Police, corrections, public safety, and distributed field-service teams benefit from shared real-time schedules, employee self-service access, payroll-ready time records, and visibility into staffing across locations. Answer based on 62 reviews Overview ### Which roles and teams benefit most from InTime? InTime is most used by police and fire command staff, including sergeants, lieutenants, captains, and chiefs, who manage shift coverage, patrol assignments, and staffing changes. Scheduling and administrative teams use it to coordinate rosters, track availability, support payroll processes, and keep operational plans current across public safety departments. Answer based on 110 reviews Overview ### What company size and industries is InTime built for? InTime is built primarily for small law enforcement organizations, representing 65% of reviewers in both categories. It also serves midsize organizations (25%) and enterprises (11%), with use across public safety (16%) and government administration (12%). It supports employee scheduling for police, corrections, dispatch, fire, EMS, security, and related agencies. Answer based on 110 reviews Features and Usability ### What are the key features of InTime? InTime includes employee scheduling and schedule distribution, allowing teams to adjust schedules, share department-wide rosters, and view assignments on mobile devices. Mobile access also lets employees see overtime opportunities and sign up for shifts. Timesheet management, payroll management, time and attendance, and overtime calculation support recorded hours, payroll imports, and staffing cost reporting. Answer based on 39 reviews Integrations ### Which third-party tools and platforms does InTime integrate with? InTime integrates with ADP Workforce Now and QuickBooks Online Advanced for payroll and accounting workflows. These native connections cover the main third-party platforms listed in the catalog and help connect scheduling data with HR and finance systems. Answer based on 8 reviews Getting Started and Support ### Is InTime reliable and easy to troubleshoot? InTime provides generally reliable scheduling software, with support teams that address issues quickly and explain fixes clearly. Law enforcement administrators report occasional glitches, system slowdowns, and confusing configuration options. Some mobile app functions and assignment workflows need refinement, but responsive troubleshooting helps teams resolve most problems without prolonged disruption. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on InTime? InTime offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report a generally smooth transition with helpful implementation staff, while employees who learn core scheduling functions adapt quickly. Administrators, trainers, and payroll users often need more time for backend configuration, complex tools, and timesheet processes. Answer based on 31 reviews Getting Started and Support ### What customer support options does InTime offer, and how do users rate the experience? InTime offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe the support team as responsive, patient, friendly, and effective at resolving issues quickly. Some users report needing more one-on-one training or greater flexibility when adapting configurations to existing departmental needs. Answer based on 44 reviews Features and Usability ### How well does InTime manage staff scheduling? InTime helps public safety agencies manage staffing through flexible schedules, vacancy filling, overtime rules, time-off requests, and employee access. Supervisors value its organized roster views, customization, and change tracking. Larger organizational changes can require manual work, and less tech-savvy staff may need guidance when entering information. Answer based on 18 reviews ## Features AI summary Based on 10,047 Employee Scheduling reviews Capterra data shows that buyers of employee scheduling software rank the following features as their top priorities: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Mobile Access** (**52%**) - **Employee Management** (**42%**) InTime supports all three of the features reviewers value most: **Timesheet Management**, **Mobile Access**, and **Employee Management**. Together, these capabilities help businesses track hours accurately, give staff easy access to schedules and updates from anywhere, and manage employee information more efficiently, allowing teams to coordinate shifts with less manual work and better day-to-day visibility. Timesheet Management 4.6 (43) 74.42% of 43 reviewers that rated this feature as important or highly important InTime offers straightforward timesheet input, review, and approval, making payroll preparation faster and more accurate. Users think it improves accountability, reduces errors, and is easy for employees of all technical backgrounds to use, especially with payroll system integrations. Mobile Access 4.6 (61) 75.41% of 61 reviewers that rated this feature as important or highly important It gives you the flexibility to view schedules, submit requests, and manage shifts from your phone. Some reviewers find the mobile app easy to use and helpful for staff, though several wish it included more administrative functions available on the desktop version. Employee Management 4.6 (51) 70.59% of 51 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Online Time Clock 3.9 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Schedule Distribution 4.7 (47) 72.34% of 47 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Employee Scheduling 4.9 (51) 80.39% of 51 reviewers that rated this feature as important or highly important With this capability, you can quickly create, adjust, and manage complex schedules, even for 24/7 operations. Reviewers appreciate how it streamlines planning, reduces scheduling conflicts, and makes emergency changes easy, while offering transparency and a user-friendly experience. InTime 30 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Budgeting/Forecasting: Create budgets based on historical data and future projections - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: With this capability, you can quickly create, adjust, and manage complex schedules, even for 24/7 operations. Reviewers appreciate how it streamlines planning, reduces scheduling conflicts, and makes emergency changes easy, while offering transparency and a user-friendly experience. - Messaging: Communicate using messages within the system - Mobile Access: It gives you the flexibility to view schedules, submit requests, and manage shifts from your phone. Some reviewers find the mobile app easy to use and helpful for staff, though several wish it included more administrative functions available on the desktop version. - Mobile Alerts: Notifications via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payroll Management: You benefit from streamlined payroll processing and flexible integration with systems like Sage AccPac, IFAS, and Tyler Munis. Reviewers indicate it saves time, is easy to read, and adapts to complex payroll needs, though some note compatibility issues with certain payroll software. - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Swapping: Managing and trading shift details between employees - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: InTime offers straightforward timesheet input, review, and approval, making payroll preparation faster and more accurate. Users think it improves accountability, reduces errors, and is easy for employees of all technical backgrounds to use, especially with payroll system integrations. - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs --- Get Advice We can help you find the software with the features you need. Features 4.6 (110) 4.6 Based on 110 reviews ## Pricing Value for money 4.6 (96) Free Trial Basic $2,000 Flat Rate,Per Year Value for money 4.6 (96) 4.6 Based on 96 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (105) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (105) 4.9 Based on 105 reviews ## User reviews Overall rating 4.8 Based on 110 reviews Filter by rating Counts reflect reviews available in this feed. 5(84) 4(25) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CO Commander Commander Used the software for: Less than 1 year ### "InTime saves time dealing with schedules." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2025 Overall, InTime scheduling software streamlines the scheduling process, reduces administrative workload, and improves overall workforce coordination. It is a dependable and user-friendly tool that brings measurable improvements to operational efficiency and employee satisfaction. Pros One of InTime’s greatest strengths is its flexibility. The platform adapts well to a wide range of scheduling models, allowing supervisors and administrators to easily accommodate shift rotations, overtime rules, time-off requests, and special assignments. This versatility helps reduce manual errors and ensures that staffing levels are consistently optimized. Cons New schedulers or supervisors often find the system takes some time to get comfortable with.  The snapshot dashboard is in need of a retool. AA Administrative Assistant Administrative Assistant Used the software for: 1-3 years ### "A Scheduling Dream for Law Enforcement" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2023 Pros Very few applications our Department uses work with ease. This is the exception. The software is tailored (and fully customizable) to meet law enforcement needs. The customer service is top-tier, and the InTime team overall is genuinely a joy to work with. Cons The backend of the app was a little confusing at first, having walked in with no experience or exposure. Locating instructional resources was also not very obvious at first; our rep quickly helped with this though! SS Staff Sergeant Staff Sergeant Used the software for: 3-5 years ### "InTime review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 It has been a learning curve but now I have nothing negative to say about the program. It is a great program. Pros Scheduling in general. Overtime/shift posting was made so much easier with InTime. It has given us the ability to manage our geographical hurdles with ease. Our dept is spread over a large area. Now everything can be done in one program. Cons Wish it had a better asset management component. Our dept would love to have the ability to track sept assets. Ie vehicles and assign to members etc. SS Staff Sergeant Staff Sergeant Used the software for: 1-3 years ### "5+ years of InTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 10, 2025 Overall, I love it. When there are bugs or issues they are quickly patched and fixed. Reliable program. Pros Covers all of my department needs and it is extremely easy to use and teach. It’s user friendly and easy to add / remove anything you want Cons Would be beneficial to have the ability to create and monitor posts from the mobile app. It’s my only suggestion CA Captain Captain Used the software for: 3-5 years ### "You Should Work on Being InTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2025 Our department has been using InTime Scheduling for over 15 years, and it’s been a consistently reliable and effective tool. It makes scheduling, overtime management, and shift adjustments straightforward and efficient. The platform has continued to improve over time, and the support team is always responsive and helpful. Overall, InTime has been a great fit for our department’s needs Pros Having the ability to go paperless in regards to Overtime. Also the ability for everyone to sign up for overtime through their phones. Cons Shift bidding is not seniority based. I hear there’s a fix coming, so hoping it comes soon. Looking forward to the change. PP Police Projects Specialist Police Projects Specialist Used the software for: 3-5 years ### "Intime U 25 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 My overall experience has been great. Intime has been easy to adapt to our needs and adapt to our payroll system for semi-automations. Pros The ease of use while being complex enough to tackle unique scheduling circumstances. Being able to set templates and preload significantly decrease scheduling time required. Cons The initial learning curve can be steep. Understanding how all the tools work together slow the initial implement and adaptation. LI Lieutenant Lieutenant Used the software for: 3-5 years ### "2025 Intime review. " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 Daily user since 2012. Daily scheduler since 2016 and now the department system admin and project lead. Pros Intime makes it easy to manage complex schedules in a 24/7 working environment while maintaining minimum staffing requirements and managing leave, callouts and overtime. Cons At times the desktop environment can be very resource intensive for a mobile computer and struggles to update in real time. FD Fiscal Director HR Fiscal Director HR Used the software for: 3-5 years ### "Intime is the absolute best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Absolutely fantastic! Have been is using InTime for 8 years and it gets better every year. Love the additional modules that can be added. Pros Customer support is 100%. Intime has streamlined our scheduling, payroll, overtime and time off immensely! Cons With the shift bidding module it is difficult to change a schedule during the year. Otherwise overall very happy InTime. KG Kiley G. Payroll Administrator Used the software for: 3-5 years ### "Intime Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2025 Never had any issues. If we do have some sort of issue, InTime support is always ready to help. Very efficient and friendly team. Pros Meets all of our scheduling needs. The ease of use is great if you put the time and effort to learn the program. Cons Not really a con, but if you’re not using it on a daily basis, it can be difficult to use. But that’s an issue on the user. MA Management Analyst II Management Analyst II Used the software for: 3-5 years ### "Payroll Processing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2025 It’s a great program that has benefited our agency. The program has help to streamline our processes & improve workflows. Pros The payroll module program is very user friendly. We are able to attach tracking categories for our grant use. Cons There are challenges with integration with \[sensitive content hidden\]. Our agency has to do a manual export and submit the export to our payroll department. [View all Reviews](https://www.capterra.com/p/103832/InTime-Solutions/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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