# Page 3 | InTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is InTime the right Employee Scheduling solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103832/InTime-Solutions/reviews --- InTime 4.8 (111) [View alternatives](https://www.capterra.com/p/103832/InTime-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of InTime ## Showing most helpful reviews Showing 51-75 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Brittany D. CS Supervisor Law Enforcement Used the software for: 2+ years ### "InTime Review" October 8, 2024 4.0 It has worked well for our team. There is a learning curve for those teaching because there are multiple ways to do things. Pros Giving employees a way to sign up for overtime without tons of phone calls. Cons Users can’t see if someone has been declined for a shift. Review Source JD Jennifer D. Manager Law Enforcement Used the software for: 2+ years ### "Intime Review" October 8, 2024 5.0 It has been positive. Any questions can be answered quickly Pros Easyness of use and the help received by staff Cons Learning curve of the back end configuration Review Source AR Amy R. Accountant Analyst Government Administration Used the software for: 2+ years ### "Get this product! " October 9, 2024 5.0 I have never had a bad experience with anyone at inTime. An amazing product with knowledgeable staff. Who can complain. Pros I love the support that comes with the product. The inTime team is AMAZING and always answer my questions so quickly. Cons The thing I like least is how it does not necessarily cater to another department that operates so specifically in terms of scheduling and OT. Review Source BB Brandie B. Correctional corporal Law Enforcement Used the software for: Less than 6 months ### "My review! " October 9, 2024 5.0 It has been going good. Have gotten a lot of answers during the training. Pros I like The shift bid process. I’m excited to try it for our next bid. Cons I do not like that there is So many steps to do one thing. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) We switched for better tracking of staffs time. Review Source AJ Angelica J. Administrative Analyst Law Enforcement Used the software for: 2+ years ### "InTime is a Time Saver" May 18, 2023 5.0 Pros Scheduling is as easy as a click of a button. We can see who has signed up for overtime in real time without having to go into the office and look at a paper list. Cons I would like the mobile version to allow for Timesheets to be approved from a mobile device as well. Review Source MB Michael B. Sergeant Law Enforcement Used the software for: 2+ years ### "InTime Value for Law Enforcement" June 6, 2023 5.0 My experience with InTime has been exceptional. Pros InTime is designed for law enforcement scheduling. Being able to see an entire month of scheduling at a glance is huge.At one point, the city forced use to go to another product and it was extremely painful as it was designed for firefighter scheduling. Luckly that system crashed hard, and we immediately moved our department back to InTime. Also, the InTime support team rocks! They have quickly responded and resolved any issue that we have had. Cons The initial set-up was very time consuming and tedious at times. However, setting up the system that the city forced us to move to at one point was way more difficult and time consuming. Review Source AS Allison S. Staff Sergeant Law Enforcement Used the software for: 2+ years ### "InTime Revies" March 4, 2022 5.0 My experience has been great. I have gained so much knowledge and now I am the "go-to" person for InTime questions. I still have so much more to learn and I am excited to do so. I enjoy using the software and teaching others Pros I am just learning the timesheet function and I hope to implement that fully by the end of the year. We have several timekeeping rules and I want to make sure I have a good understanding of how to implement them into the system. My favorite feature (so far) is generating (almost in an instant) invoices for off-duty details. My predecessor was doing this in a word document and using InTime is so much better, cleaner, more professional, and easy. The customer service is amazing. Any time I have needed help or had a question, I have always had someone to reach out to. Cons Sometimes I get confused about the "layers" and amount of data that can be added. Review Source MB Mike B. Major - Chief Deputy Law Enforcement Used the software for: 2+ years ### "Scheduling into the Future" June 6, 2023 5.0 Pros InTime has allowed us to remove a lot of the stresses that have been around for years. Being around LE for 30+ years I have used pen/paper, Word tables, and Excel sheets to make schedules. We then had to manually add vacation, PTO, count hours, add PT hours, etc. InTime has taken all those stresses and put them in one software package, added some other bonuses, and produced a great product. Cons I can honestly say there is nothing that I dislike about InTime. Review Source JP Julien P. Operational Planning Sergeant Law Enforcement Used the software for: 1-2 years ### "Very customizable " September 26, 2023 5.0 Pros InTime is so customizable that even if you have a department that is complex in schedules and pay codes, the team will help. Cons There are so many features that at times it can feel overwhelming. Once you have mastered the basics, other parts fall into Place quickly. Review Source HG Henry G. Inspector Law Enforcement Used the software for: 2+ years ### "Police Service Review of InTime" May 18, 2023 5.0 InTime provides many operations that we require in one platform such as the scheduling, shift coverage & OT Posting and Paid Duty posting and tracking. Pros We appreciate the accurate and multiple facets of InTime ; such as the scheduling, OT Posting and Paid Duty posting and tracking. Cons The mandatory time sheet approvals, and no option to opt out of this process. Reason for choosing InTime I was not involved in that process. Review Source DR Deanna R. Administrative Corrections Lieutenant Law Enforcement Used the software for: 2+ years ### "Good" May 24, 2023 4.0 Great data base for what we have done. Reports are a great tool to use with administration and staff. The ability to track changes and by whom a change was made. Pros Having our schedule in a digital, trackable format is great. Some supervisors have challenges with using the system. InTime is not very intuitive. Cons Not very intuitive, hard to tell why you can't terminate/retire an employee. The pop-up message goes away or doesn't show up easily. Review Source JS Jean S. Administrative Assistant Law Enforcement Used the software for: 2+ years ### "Great product with super customer support " September 27, 2023 5.0 Great product run by a superb staff. Their customer support is phenomenal! Pros The integration of all aspects of scheduling has made the timekeeping and reporting much more complete. Having all the information in one place allows for increased transparency and accountability throughout the agency.It can take a while for the developers to address customer requests for new features, but it’s not unreasonable considering the broad range of users. Cons Since the system is so integrated, it is hard to use some features if your data lies outside of the more commonplace situations. Review Source GS Garrett S. Administrative Lieutenant Law Enforcement Used the software for: 2+ years ### "Intime is a great product for Public Safety scheduling." May 24, 2023 5.0 I really enjoy the product. I find it to be very user friendly and versitile. Pros Our agency loves this product. Once implemented, it is user friendly and very versatile. We now have the ability to schedule all of our shits on one convenient platform. Cons There needs to be more functionality for users. Users often comment that they are unable to view their place in the order for time off request and the find list for new assignments. Review Source BB Brandon B. Operations Sergeant Law Enforcement Used the software for: 2+ years ### "InTime at our Department" June 6, 2023 4.0 Overall, very good. Lots of great features that we use. Pros Great to be able to use on our phone for many features. Cons Our contract rules do not fit into their programming. Reason for choosing InTime Intime seemed to be a better fit. Review Source JS John S. CEO Non-Profit Organization Management Used the software for: 2+ years ### "25 Year and Counting With InTime" May 24, 2023 5.0 After 25 years we are going nowhere without InTime. They have a great product and great support. Pros The integration of the flexible scheduling app and the mobile checkin with our Sage AccPac is key to the efficient running of our company. With 2,000 employees spread across a huge area, we rely on InTime hourly. Cons Lessen the bandwidth required. in order to speed up processing time if possible Review Source MO Mary O. Sergeant of Records and Community Outreach Law Enforcement Used the software for: 2+ years ### "A great software for the complexity of law enforcement scheduling " September 27, 2023 5.0 Overall, very good product. A lot can be accomplished in one platform Pros Intime fits all our scheduling needs. It is extremely easy to manage squad changes, leave requests, and OT requests. Customer support is also top notch. Cons we did have difficulties attempting to tie in time in with our payroll system, however this is due to the complexities in our PBA contract Review Source GB Greg B. Lieutenant Law Enforcement Used the software for: 6-12 months ### "Great Product" May 19, 2023 5.0 InTime has made our departments scheduling much easier and putting out shifts that need to be covered without having to send emails or texts. Easy for the officers to use. Pros InTime has great customer service......never had a problem with getting help with the product. Cons At this time we dont have any Cons with this product. Reason for choosing InTime The overall quality of the product and the customer service has been outstanding. Review Source AS Andy S. Supervisor Government Administration Used the software for: 2+ years ### "In Time Software" May 18, 2023 5.0 The software is easy to use and has the ability to make changes. Pros The ease of use and ability to view day, week, month, etc. Cons Training can be a bit confusing for a novice user. Review Source AF Andrea F. Administrative Captain Law Enforcement Used the software for: 2+ years ### "Endless functions " September 27, 2023 5.0 Pros The capabilities of this program are endless. Everyone has different and often complicated needs for their agencies. inTime seems to have thought of them all and more. Our administrator discovers more functionality all the time! If you want to run an efficient department, use inTime! Cons I find the overall view to be a little “busy” at times Review Source BH Brittany H. Matron Law Enforcement Used the software for: 2+ years ### "InTime Review" May 19, 2023 4.0 Pros How easy it is to load and unload schedules and being able to keep everything in one place. Cons I wish the reports would export easier into excel so we could use them for other reports and have the ability to cut out what we don’t want. Review Source BJ Bruce J. Lieutenant Law Enforcement Used the software for: 2+ years ### "InTime Project Manager for Walnut Creek PD: Integration of timekeeping and court modules." May 24, 2023 4.0 Still deciding. Pros Scheduling, mandatory overtime feature, profile data, ease for patrol officers submitting requests Cons Hard to learn / adapt for supervisors, time sheets are hard to read, Does not work well with our City's Munis system, court module does not work well with our court subpeona process. Had to find work arounds for court and shift trades in accordance to our MOUs Review Source NR Nancy R. Police Sergeant Law Enforcement Used the software for: 6-12 months ### "Best scheduling solution for Law Enforcement!!" July 2, 2019 5.0 We have had numerous problems with our old scheduling system (Executime) which ended up causing unknown shortages on shifts, resulting in overtime. We used Speedshift many years ago which is what led us back to InTime. I have not heard one negative thing about the scheduling program from our sworn nor civilian staff, which is almost a miracle in and of itself. The support staff has been extremely helpful and responds to requests very quickly. Pros The ease of use and layout. You can see all of your personnel on one schedule which is essential for shift coverage and maintaining adequate manpower. Cons That a successful integration with HTE has not been completed yet. This is making it difficult to convince the finance department to transition to InTime for our payroll solution. Alternatives considered [Tyler Time & Attendance](https://www.capterra.com/p/193120/ExecuTime/) Reason for choosing InTime Ease of use, functionality and have used Speedshift before. Switched from [Tyler Time & Attendance](https://www.capterra.com/p/193120/ExecuTime/) The functionality of the scheduling software did not meet the needs of our complex scheduling for Law Enforcement. It was hard to read the schedule in its entirety and it was not able to filter the schedule view in a way that worked well for us. Review Source KR Kelli R. Police Lieutenant Public Safety Used the software for: 2+ years ### "Intime success" September 27, 2023 5.0 Pros Ease of use and customer support. Intime makes sure we have successful operations. Cons I need some reports customized, though not available now the customer support team is working on the specific requests!! Review Source TT Tracey T. Executive Assistant to Chief of Police Law Enforcement Used the software for: 2+ years ### "InTime | A Great Scheduling Product" May 18, 2023 5.0 Fantastic Pros Customer Support. Use of interface is very customizable. Cons Nothing specifically is disliked about the program. Review Source BS Barry S. Support Services Commander Law Enforcement Used the software for: 2+ years ### "It's time for InTime" September 26, 2023 5.0 Excellent customer service Pros Scheduling is fantastic, overtime post are easily created and employee management is a great option. Cons The inability to integrate with other payroll management systems Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.