# Page 4 | InTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is InTime the right Employee Scheduling solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103832/InTime-Solutions/reviews --- InTime 4.8 (111) [View alternatives](https://www.capterra.com/p/103832/InTime-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of InTime ## Showing most helpful reviews Showing 76-100 of 111 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jen M. Sergeant Public Safety Used the software for: 2+ years ### "Intime schedule creates easy to use management of employees" September 26, 2023 4.0 Intime creates ease and more easy to access schedule to get proper coverage. Pros Leave feature to see who is off on any given day, scheduling feature allows employer to look time in advance to who is working and who is not. Cons The erase feature causes accidental deletions of employees schedules. Review Source PD Patrick D. Fire Chief Public Safety Used the software for: 2+ years ### "Best scheduling system " September 27, 2023 5.0 Pros Ease and customer support that definitely fit for the needs of our department Cons Little costly but worth it. We have to budget for the software which does have a small impact on other subscription services/ software programs we use. Review Source JB John B. Administrative Lieutenant Public Safety Used the software for: 2+ years ### "InTime Solutions " April 16, 2019 5.0 As I said previously, this software does so much more than we were looking for that each feature was like a bonus to us. We can keep track of sick time and identify sick time abuse or patterns more easily. It allows us to track how many overtime hours have been dedicated to a particular case. The software also has some features that we would hope to be able to use in the future, where officers can bid on a specific job posting. Pros When we purchased this software it was intended to be used for the fair distribution of overtime. What we found out, was it did so much more. It is the only software we need to keep track of all schedules, leave requests, overtime, time banks, and even certifications. The software is very adaptable. Cons Originally it did not have all the unique features that we needed for our overtime distribution agreement with the unions. InTime was able to work with us over time and incorporated these features into the program. Review Source SE Stephanie E. Asst Accreditation Manager and Training Coordinato Law Enforcement Used the software for: 2+ years ### "Easy with Great Functions" September 7, 2017 4.0 I can quickly see not only what my own schedule is and what I have as far as benefit time goes. But as someone who deals with our accreditation and training, being able to see peoples schedules in detail is very helpful. Pros Software is easy to understand when you are looking at it, you can quickly notice when someone is off duty or sick or something similar. It is super easy to filter if you are looking for example, who was on overtime on a specific day the user can quickly narrow down users who were on overtime on that date. Cons I think anything I would say negative about the software is mostly related to how our agency is or is not using the software. I do wish that when you logged in to the schedule it would go to todays date. It seems like it opens to the last date you had been looking at. Which some may like but if I have closed it I am done with the project that took me to another day. Review Source DH Dexter H. Manager Law Enforcement Used the software for: 2+ years ### "Review" September 26, 2023 5.0 Easy to use. Love the app for staff to review upcoming shifts. Pros I love the scheduling and how easy it is to use. Cons Nothing at this time. I still have to review the training module. Review Source SG Serafin G. Operations Sergeant Law Enforcement Used the software for: 2+ years ### "Highly Recommend! " May 18, 2023 5.0 Pros Very easy to use for me. I would definitely recommend it to other agencies. Cons I would like to see a feature that allows for mass postings (for overtime purposes). Review Source BN Blake N. Deputy Sheriff Law Enforcement Used the software for: 2+ years ### "InTime saves time!" September 27, 2023 5.0 Excellent, with outstanding customer support! Pros Ease of use, and the time it saves on a daily basis. Cons Notification are not very customizable. Review Source TR Teresa R. System Technical Specialist Government Administration Used the software for: 2+ years ### "Good" May 18, 2023 3.0 Good Pros I have figured out a few things by trail and error. Cons I can't edit the request time. I input inform and go back to update fields on the request format but have to remove the form and then create another new request. I would like to edit the field and update so I am only changing a couple of fields instead of sharing with other users. Review Source RL Rob L. Operations Captain Law Enforcement Used the software for: 2+ years ### "Overtime Management " September 26, 2023 5.0 Time saving! Pros Overtime management saves a tremendous amount of time! Cons Limited Customized report options: would like more filters Review Source KR Kristie R. Administrative Assistant Law Enforcement Used the software for: 2+ years ### "Time saver! " March 8, 2022 5.0 The customer support team is excellent. If there is a problem they get back to you quickly and they fix the issue. Pros The adaptability of this software is incredible! Cons Our agency does not utilize the software to its fullest capability, but I am hoping to change that. Review Source LP LESLI P. Support Services Manager Law Enforcement Used the software for: 2+ years ### "Livermore Police Review" April 16, 2019 4.0 Pros The scheduling program itself is great! I love that you can customize it to fit your agency needs. The employee web portal is phenomenal! Having the ability for employees to access through their cellphone or home computer is so beneficial. Support staff is great. I appreciate their quick response and easy to follow advice for troubleshooting problems. Cons Payroll side of things is more complex and difficult. Trying to train everyone on how to manage their schedule so their timesheet is accurate has been difficult. The Daily Roster is temperamental and is limited on how you can customize it. We are trying to determine the best way to show FLSA so we can utilize InTime for payroll. Review Source PK Patricia K. Administrative Specialist Government Administration Used the software for: 2+ years ### "InTime Rocks" April 16, 2019 5.0 Scheduling!!! The 24/7 schedule for a police department is tedious, but InTime has solved that problem for us. Also, switching officers to new shifts is now a breeze. Pros It is customer friendly. I like the fact that although it is not a "custom" design for our department, InTime has done a great job of tailoring things to make it seem like it was a custom design. I like the app and the way we can post off-duty jobs to have officers put in for the jobs through the app. Cons There are times when it seems cumbersome and we have to take too many steps to make sure everything is set. Also, our chief wants the daily roster to show many different things and I often have trouble getting the notes to show up on the roster. Review Source CC Cala C. Senior Clerk Public Safety Used the software for: 2+ years ### "Plattsburgh PD" May 18, 2023 4.0 Pros The ability to track overtime usage. I also like the posts function. Cons They system is a little limited on the shift trades. If someone is on a shift trade off, I wish the system would see that as not working that day so that if the person was to sign up for overtime, we would be able to assign that overtime to them. Review Source SH Sonia H. Personnel & Trainimg Specialist Law Enforcement Used the software for: 2+ years ### "Your time with InTime" March 7, 2022 5.0 Overall, InTime is a vital part of our payroll Pros The fact that you can pull multiple reports depending on what information you are requesting Cons How slow it refreshes when you make changes Review Source MA Marcos A. Police Sergeant Law Enforcement Used the software for: 2+ years ### "InTime is an excellent and necessary tool" March 7, 2022 5.0 Overall InTime had been an amazing tool for personnel management and extra duty assignments. Pros Ease of use as it applies to staffing and overtime posting. Cons I feel that this software can be used for far more than our department currently utilizes. Review Source KT Ken T. Chief of Police Law Enforcement Used the software for: 2+ years ### "Efficient a d Productive" March 7, 2022 5.0 Outstanding customer service! Pros Most practical scheduling solution we've used Cons We were using multiple excel sheets for all the utility we now house under one InTime umbrella. We have no "least" Reason for choosing InTime Automation and user friendly Review Source JW Jason W. Police sergeant Law Enforcement Used the software for: 2+ years ### "Intime review " March 7, 2022 5.0 Pros The overall view and ability to schedule the entire agency. Cons There are some bugs to work out with subpoenas. Review Source RC Ryan C. Police Lieutenant Law Enforcement Used the software for: 2+ years ### "Love This Product" March 7, 2022 5.0 Great software system Pros Ability to track reports and overtime. Great reporting Cons Subpoena management . Inbound subpoenas continue to affect our filters Review Source TB Tom B. Patrol Sergeant Government Administration Used the software for: 2+ years ### "Great Software" March 7, 2022 5.0 Pros The ease of use to approve time off and fill vacancies created by leaves. Cons Some of the language in the setup is hard to understand. Review Source MS Mike S. Lieutenant Law Enforcement Used the software for: 2+ years ### "ISE Review" April 16, 2019 5.0 Overall, they are a good company to work with and I will continue to work with them as long as possible. Pros I liked the ease of access for myself and employees. The application for the employees to use their phones for leave and sign-ups is efficient and quick. The customer support is outstanding, they look at the problem quickly and find a solution. They also, took their time to explain what the issue was and walked me through the problem. Most of my problems were user error. Cons The setup was a little timely, mostly with me trying to learn the software and build a schedule at the same time. Review Source JH James H. Police officer Law Enforcement Used the software for: 2+ years ### "No iOS access" June 6, 2023 4.0 Pros Easy to use on both the internet and app access Cons No iOS calendar access. Would like to have a link to connect to iOS calendar Review Source JL Jeremy L. Sergeant Law Enforcement Used the software for: 2+ years ### "Great product" March 7, 2022 4.0 Pros Overtime signups and messaging serve the needs of our agency very well. Cons Shift swap mechanism does not reflect where the swap originated Review Source TC Thomas C. Sgt Government Administration Used the software for: 2+ years ### "Intime " September 27, 2023 5.0 Pros It has worked well for us and it makes scheduling much easier. Cons It can take some time to learn the program and to be efficient with all of the features. Review Source KD Kieran D. Fleet Coordinator Hospital & Health Care Used the software for: 2+ years ### "Review of InTime Scheduling Program" April 2, 2019 5.0 InTime is the most complex scheduling program I have ever used. It takes a great deal of time getting the hang of using it but once you have it its the most amazing program. I have a 106 vehicles I manage with over 200+ employees to schedule into those units. This program allows me to see the available vehicles and where they are located which then allows me easy access to apply the people into the proper vehicle. Pros It gathers all my vehicles and people together in one program, allowing me to see at a glance if I have any units that are not being used at any given time. Cons Sometimes the software is a bit glitchy. It hangs up every now and then. Review Source MS Marc S. Correctional Supervisor 2 Law Enforcement Used the software for: 2+ years ### "Intime review" May 11, 2021 5.0 The customer support team is excellent. If there is a problem they get back to you quickly and they fix the issue. Pros Ability to customize any schedule. The ability for staff to see their schedules. Cons Setting the system up took a lot of time and energy. Once the set-up was complete it works great. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing InTime Intime appeared to be more geared towards law enforcement and corrections. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.