Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
AdvantageNFP is the integrated CRM, Fundraising, Membership, Alumni, and Event Database Solution designed for all not-for-profit organisations, small, medium or large. Functionality includes donor/supporter management, opt-in/opt-out communication preferences, event management, donation processing, HMRC approved automated online Gift Aid claims, legacy administration, in-depth marketing analysis, membership management, online giving and Direct Debit processing.
Provider
AdvantageNFP Fundraiser
Located In
United Kingdom
Foundation
1994
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
AdvantageNFP integrated CRM database solutions can suit any type of not-for-profit organisation, from small charities to multi-national NGOs.
Content Source: AdvantageNFP Fundraiser
Based on other buyer's searches, these are the products that could be a good fit for you.
AdvantageNFP Fundraiser Reviews
Pros
What I liked about Advantage is how easy and user-friendly it is, as someone who first used advantage 9 months ago it was extremely easy to pick up and use with training from my team.
I like the available support facilty. I speak to [sensitive content hidden] from the help desk and his honestly a lovely guy and able to assist with any issues.
Overall, a very satisfied long-time customer. We have been able to grow our business significantly with Advantage and the price is excellent compared with many CRM's on the market.
Really knowledgeable, helpful team who are always a phonecall or an email away. Always happy to help and find solutions.
Cons
The problem is our donors move or have multiple emails and then it created duplicates which is complicated to catch and merge the donors.
The thing that we struggle with using advantage is how we have to manually input data, and it is quite difficult and time consuming to import data from spreadsheets.
We deal with thousands of donations a week/month and to re format a spreadsheet to upload and not create duplicates would be even more time consuming.
This is a problem for all members of my team. Also, some of the parts are quite confusing to learn and will require help from the team, which does take up a lot of time.
"Advantage The Only Way Forward"
Overall: Overall I believe Advantage is perfect for our small to medium sized charity. Its a very reliable source and in order for us to track, create reports or even complete our Gift Aid transactions its been consistant. We havent changed for over 10 years and that can say alot about the company and our experience. I would definitely recommend Advantage.
Pros: I like the available support facilty. I speak to [sensitive content hidden] from the help desk and his honestly a lovely guy and able to assist with any issues. I dont feel alone.
Cons: Its all positive from my side. I dont have any negatives.
Vendor Response
"Perfect for our Small Charity"
Overall: Having used AdvantageNFP for 12 years I definitely feel it was an excellent investment and we have grown our supporter and donor base because of it.
Pros: The friendly, helpful service from the sales and support team Inexpensive and modular therefore can expand if we need it to. Easy to use
Cons: The importing of online donations takes time to rearrange the data, and then manually enter all fees. The exporting and need to verify mailing list for sending out newsletters, would love this to be linked.
Vendor Response
"Charity Review of Advantage Fundraising"
Overall: My overall experience with Advantage is biased as its the only platform I have used. However, with some small tweaks I think it could be such a great platform for data and donor management. It is extremely user-friendly, but needs some work on being a bit more modern and make it easier to import data.
Pros: What I liked about Advantage is how easy and user-friendly it is, as someone who first used advantage 9 months ago it was extremely easy to pick up and use with training from my team.
Cons: The thing that we struggle with using advantage is how we have to manually input data, and it is quite difficult and time consuming to import data from spreadsheets. We deal with thousands of donations a week/month and to re format a spreadsheet to upload and not create duplicates would be even more time consuming. The problem is our donors move or have multiple emails and then it created duplicates which is complicated to catch and merge the donors.
Vendor Response
"Advantage Fundraiser and GJN"
Pros: Good value for money Industry leading support. You won't find better Straightforward interface Top quality inhouse development engineers Database developed from the ground up, for the not for profit sector A range of hosting options
Cons: Commitments are a little complicated to configure and manage In-product reporting could do with being more customisable
Vendor Response
"Excellent tool for charities"
Overall: Excellent product, backed up by an approachable support team.
Pros: Flexibility. Good range of features. Excellent customer support.
Cons: It does not automatically post transactions to Sage.
Vendor Response