Who Uses This Software?

IQMS manufacturing ERP solutions are designed to support repetitive and batch process manufacturers. 21 pre-configured BOMs are available for a multitude of manufacturing processes.


Average Ratings

129 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • IQMS
  • www.iqms.com
  • Founded 1989
  • United States

About IQMS ERP Software

Manufacturing ERP software provides discrete and process manufacturers with a single solution to manage and monitor the entire manufacturing process. Its comprehensive concept allows for a modular and scalable approach while eliminating third party applications. EnterpriseIQ ERP increases cross department visibility and efficiently with a complete real-time manufacturing, accounting, and supply chain system that includes Quality, EDI, WMS, MRP, production/process monitoring and more.


IQMS ERP Software Features

  • Accounting Management
  • CRM
  • Dashboard
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Project Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Warehouse Management

IQMS ERP Software Reviews Recently Reviewed!


IQMS: the silver bullet of ERP software?

Jul 27, 2010
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Customer service oriented.

Robust, feature rich, fault tolerant, scalable, flexible.

Quick right click jump features everywhere.

Lots of customization possibilities.

Many automation options from order entry (EDI) to real time scheduling on the floor, to labeling and shipping out the door.

Crystal Reports and regularly scheduled Alerts Server allows granular management by exception as needed (this combo comes close to being your silver bullet).

Integrated EDI solution, serialization, bar code scanning, real time workstation monitoring (no 3rd party complications).

Getting to appropriate support level for your problems is better than most software companies. IQMS will engage you at multiple levels in a variety of ways to try to meet your needs: online docs, webinars, emails/calls to support or the users group, plus online training and/or consulting options at additional cost.

Cons: No real cons that wouldn't apply generally to all other ERP software (for example, the cost of annual maintenance and license pricing model, better tools for monitoring license usage, cumbersome security, and the upgrade process).

You do need at least one full time in-house "champion."

Most of our issues with IQ tend to be self-inflicted and usually come from our internal lack of proper understanding of the appropriate use of the program, and/or real world constraints (for example, "do you want it under budget or on time?"). As with any software support, sometimes you must patiently ask complicated questions a couple of different ways before you both reach a mutual understanding of each other's positions.

Overall: Getting IQMS will be like hiring the most productive IT person(s) you've ever seen.

IQMS will not solve all your problems, just most of them.

And as your business grows and your needs change, you will likely be pleasantly surprised to discover that IQMS has the depth and robustness to grow with you.

Take your time and make sure you define your needs/wants well. Imagine both the scenarios of bad economy and 50% drop in your sales, and then good economy and 50% increase in your sales. What's your annual maintenance cost, and license pricing going to be? Be sure to do the math, and buy only what you need, and what you (and your employees) will actually implement and use.

IQMS is flexible and helpful with this. Unlike others, my experience is that IQMS will undersell you (i.e. talk you into buying less now, and more later, rather than all now). Listen to their advice.

ERP For The Small Injection Molder

Sep 28, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: A 'One Stop Shop' for just about any need for which a database is applicable within the plastic injection molding industry. Having used separate application software programs prior to IQMS, integration has been a huge benefit and future integration is still an opprortunity.

Although I have only monitored it up to this point, the level of information shared by the User Group is amazing.

IQMS Staff, regardless of department, have always been extremely pleasant to deal with eith on the phone or by email.

Tech Support's ability to easily remote in and troubleshoot has been helpful.

Implementation was smooth , facilitated by the knowledge, experience, and confidence of the IQ implementation specialist assigned to us.

We began using scheduling very quickly upon installation; something I was unable to do with another ERP program with which I had exposure.

Taking it's power into consideration, IQ is easy to learn and begin using.

Cons: While Tech Support is responsive and interaction is positive, the need to coordinate a time to "remote in" is not always convenient and sometimes discouraged me from calling or emailing.

While Securities are very powerful and flexible, it seems there is complexity that comes with that power. Mastering securities is not something that appears to be intuitive or quickly/easily learned.

Given the power and potential flexibility of the software, it does require a resource dedicated (at least to some degree) in order to tap into that power and expand use into it's many features.

Cost as well as internal resources have prevented us from seriously considering additional modules and/or consulting visits from IQMS implementation specialists to improve utilization.

Overall: The feeling within our company is very positive regarding EnterpriseIQ. It is a package that appears to have been essentially co-developed by plastics processors through customer feedback. With that, it has been a great tool to streamline our operation.

This, being like many other things, you will get out of it what you put into it. We are a small company with many of us wearing many proverbial hats. Consequently, none of us are dedicated toward ERP utilization / improvement. With that and as expected, expanded use of the software is coming around at a slower pace.

I have no regrets in having recommended the purchase of Enterprise IQ. If I knew then what I know know about the software, I would make the same purchase decision.

If users are prepared to put in the upfront work into IQMS it will be a great asset to your business

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The depth and breadth of the program is impressive. I like the flexibly of use from a small section of manufacturing process, to using it fully from quoting, production and quality testing. Consistency but continued expansion of the IQMS program is appreciated (I am a user since 2004). Help desk can be very responsive when it comes to problems/questions arising. If it is a major problem they will `take you by the hand¿ solve it with you. With the interface I appreciate the ability to jump from window to window to window. I also appreciate it is a multi-window program.

Cons: The structure of the database not being directly linked to the naming scheme of the interface can be frustrating when creating reports or finding problems. The structure of security section is hard to manage (groups and sections instead of individual profiles and direct security approvals). Not being able to easily substitute alternative items in the BOMs/Work orders can be a hindrance to accurate consumption. Also the structure of the consumption can be awkward.

If a change is needed to the program a committee gathers once a year to vote on the focus of the upgrades and improvements, is the process to update errors to the computer system, instead of a more instant solution (though if it is obvious they will fix it sooner).

IQMS ERP Review

Aug 31, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: IQ is a feature rich/constantly evolving ERP system-handling mission critical/multi-plant business processes, eliminating multiple points of data entry and the associated errors

IQAlert e-mailed exception reports-employees can focus on meeting customer needs

EDI is fully integrated, not a third party solution-allowing us to work as part of a team with IQ and our customers to improve performance results

WMS insures data integrity-provides instant visibility to inventory, enabling employees to virtually eliminate product/quantity shipping errors

MRP engine is like greased lightning-IQAlert scheduled 6 times/day-runs in < 3.5 minutes

Capable to Promise-enables us to provide information to customers during initial contact vs call back later

IQ User Group-refreshing collection of super users sharing knowledge/experience

IQ employees from top to bottom-knowledgeable, very receptive to requests for software enhancements if ultimately the best solution

Cons: Employees that are not fully engaged sometimes have difficulty understanding and/or utilizing the efficiencies inherent in IQ. However, several cost and time effective training options are available that range from learning basic navigation/software capability skills thru expanding knowledge of application specific IQ functionality.

Security Administration can be fairly complex and cumbersome to maintain, especially after software updates although there has been recent improvement in this area.

Overall: We are very satisfied with our decision to implement IQ. After an intense benchmarking/evaluation process, IQ finished far above other options. We implemented all mission critical business processes in a very short 5 months given the number of data bases we were using to run our business. I frequently remark that there are 2 or 3 ways to accomplish a task/objective utilizing IQ and our responsibility is to select the method that works best for our current systems/processes. This still holds true today as we continue to expand implementation of the existing modules IQ has to offer while concurrently incorporating new functionality typically recommended by the User community and incorporated into the software via frequent updates.

In many respects, we have only scratched the surface of what IQ has to offer. As our business grows and requirements change, were confident that we selected the best software provider available to help us accomplish our objectives.

EnterpriseIQ - The Intelligent Choice

May 28, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: EnterpriseIQ is a very comprehensive and robust ERP system. We were able to consolidate our old ERP and several independent, and often redundant databases, spreadsheets and other systems into one central application. In general, the system is reliable and easy to maintain. Support is good, readily available, and domestic. No pressing (1) for English. IQMS as a company seems to value its customers, and is responsive to their needs and wants as a whole. The software is continually being enhanced, both in depth and breadth. The MRP engine is powerful and very quick, taking just a few minutes to generate. Overall, the system is very intuitive and user friendly. New users are able to learn and become functional quickly. Additionally, great training is available in person or via the web. IQMS is very integrated, so it is easy to jump from one module to another without having to navigate endless menus. IQMS comes with many pre-written reports and customization is relatively easy with CR.

Cons: In the grand scheme of things, relative to other ERP systems, there are few drawbacks to IQMS, and no showstoppers for NBP. Occasionally the MRP engine creates a work order that doesn't seem to have any demand, so sometimes I have to evaluate the need for an order manually to be sure. Security/permissions for the system is a bit cumbersome at times, but IQMS has improved that recently and continues to work on it. Alerts seems to be a bit unstable. I don't know if that is a widespread issue or unique to us, but I frequently have to restart the app. We have not been able to get IQ to fit our needs for quoting, but in all fairness our system is fairly elaborate. We also found the Workforce module to be weak.

Overall: I can only speak from the perspective of injection molding, but we have found EnterpriseIQ to be a very good fit for our business. It is very strong in Scheduling, Quality, CRM, Real-Time Press Monitoring, Warehouse/Inventory Management, and Asset Management, as well as the core ERP functions (AR, AP, etc.) (We do not run EDI so I can't comment). NBP is running far more efficiently now than before we implemented IQ. We painstakingly evaluated many software packages prior to making our selection, and we are glad that we chose EnterpriseIQ. I recommend it wholeheartedly. EnterpriseIQ is the intelligent choice.

EnterpriseIQ Recommendation

May 11, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Purchased Dec, 2003, went live 05/2004 , replaced 4 separate DB's with 1 intregrated system, and added QA & maint tracking systems. No finger pointing, replacing stand-alone systems with one is a huge PRO in my mind. I was leery about EDI, much to my delight integration is outstanding. Front loads are visible in the schedule right away, instead of 24 hours later saving us expedite costs. The system is very intuitive, easy to learn, look and feel is consistent through the system From a users standpoint it is easy to operate. Help Files are superb, great care is taken into assuring their accuracy.

There is an abundance of drill down and right click functionality in the system. Example: almost immediately our President was able to go to Real Time Screen, jump to schedule, drill down to BOM and inventory item w/o knowing how to get into the individual modules. That kind of functionality makes the system very easy to navigate.

Cons: CS: 4. Knowledgable support staff but some issues take time to resolve, which can be frustrating from users eyes. (usually involve our use of the system not broken software) Very few calls due to broken software (usually after an upgrade) Never been DOWN due to software issue (this is big). But with so much functionality theres bound to be some problems. We get timely fixes when needed. IQMS is not perfect, but the software mostly JUST WORKS.

Feature richness- 4. IQMS offers about everything to run business (ex T&A, QA, HR), add-ons may not be best of breed (you may find some features are lost) but core functions are solid and they integrate. We find the compromise (not all bells/whistles)in some ancillary modules worth it because of the INTEGRATION in 1 DB.

Overall, very few cons, but pro is the con for IT. Upgrades affect everyone now (not just standalone users) But it helps a lot having just one company to work with.

Overall: I cannot speak to IQMSs functionality outside of my industry (we are custom injection molding) as I know that they have branched into other types of molding as well as discrete manufacturing. I can, however, attest that the system fits injection molding like a glove.

If you are looking to replace your current ERP system, I would strongly recommend that you consider IQMSs EnterpriseIQ .

EIQ in a non-plastics environment

Jul 28, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support is excellent. They have been very helpful with a variety of questions and do a good job of following up on issues that are not readily solved in a single phone call. I never get the feeling that they are simply trying to get me off the phone, but instead are genuinely interested in solving my problem.

Navigation is very robust, but easy to use. The ability to "jump to" related screens is a big plus.

Reporting is also very robust, with many standard reports and the ability to quickly generate and add custom reports using Crystal Reports.

Security is full featured, allowing us to limit access where necessary, not only at the form level, but all the way down to the field level. We can limit certain users to read only views, or allow them to update certain fields, but still limit them from areas of a form where they are not authorized.

Cons: Much of the terminology and functionality is geared to the plastics industry. Since we are not in this business, it can be somewhat cumbersome at times to have to wade through all of the plastics features to get to those that we need.

The cost accounting functionality does not allow us to break down manufacturing costs in as much detail as we would like. We are currently evaluating the latest release to see if this has been improved.

Because we are outside of EIQ's core customer type, it is hard to get any traction with enhancement requests. Since our enhancements tend to be things going away from the plastics industry, sometimes it feels like we are really swimming up stream to get changes made.

MRP can sometimes be confusing when trying to figure demand for various inventory items. We also have not been able to find a way to allocate inventory for a specific task so that the system knows that the items in question are no longer available for other tasks.

Overall: EIQ is a much better solution than our previous conglomeration of software. It provides us with good inventory control and BOM functions. The positive aspects of the software outweigh the negative aspects, and we are having some success in eliminating these negatives as well.

Awesome for plastic injection molding

Jul 10, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: IQMS manages our injection molding operations extremely well. The scheduling and purchasing modules are slick, and the program can handle all the quirky aspects of our industry such as family tools, running down cavitation, concentrate let-down ratios, sales orders with multiple releases, etc. The Real Time monitoring system collects data as jobs are run, and managers can see the current status of all presses on a single screen. The captured info is used in the program to calculate 'runs best' data that is continually refined as jobs are run multiple times, and used in the scheduling module.

The program can do so much, and we are only using a fraction of its capabilities, but plan on using more and more as time goes on.

Technical Support is good, as are the on-site consultants.

Reports are written in Crystal reports, which allows infinite customization.

Cons: IQMS is not the most intuitive program, and thus there is a steep learning curve at implementation. For example, some very useful screens are really hidden and a user would never 'stumble' upon them or even know about their existance if not shown by a trainer. Also, the screens/menus are not consistant across all modules. For example, there are different ways to sort lists depending on what screen you are in. However, once users have been trained and have a month's experience in the areas they work in, it is very easy to manuever around.

The 'canned' reports are not always that great, but if you know Crystal you can tweak them to your heart's content. You can also request a custom report from IQMS for a fee.

The accounting module does the job, but is really awkward to use. (if your bookkeepers are accustomed to Quickbooks or Peachtree, they are going to 'hate' IQMS).

Overall: If you are a plastic injection molder, BUY THIS PROGRAM!!! We looked at many other packages, but none of them were going to work for us. Make use of on-site consulting at implementation and on an on-going basis to make full use of the software and to discover new features as they are introduced in new releases.

Wide ranging, good performance, constant improvement, responsive company

May 27, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: IQ continues to: A) improve existing functionality, and B) Add functionality in response to customer input and new markets. This has allowed us to use the program for an injection plastics, rubber molding and a metal turning operation.

Customer service is excellent, and I have heard they are working on 24/7 access.

Documentation is excellent overall - if you use the help files they will normally answer most questions.

Web based training was very useful and an inexpensive way to get many folks familiar with the system.

Intermodule jumps are wonderful (jump from a PO to inventory, receipts, invoices, etc) and constantly amaze.

The ability to create a user-defined table at most important places reduces the need to "steal" a field for another use - very innovative and less prone to "folklore" type mistakes.

Tracing of transactions, such as PO changes, or customer changes to delivery requests are invaluable when attempting to see what happened and when.

Cons: We don't use the EDI, WMS (RF scanners), label printing or Time and Attendance modules because of the complexity of our needs - others do, so this is not necessarily a minus for all potential users.

Overall: I gave implementation 3 stars, but planning will make it easier!

The initial construction of your databases is critical, and will determine whether your implementation is successful or a nightmare. I strongly urge anybody considering this package to also factor in the costs of using their excellent professional services group (I will happily recommend a particular person on request) as they have an intimate knowledge of the modules, especially the GL, BOM and the numerous foundational tables that must be populated in the correct order for a smooth implentation.

I wouldn't recommend attempting to implement every module initially, and the use of IQMS resources can definitely help to determine the order and timing of each module's implementation.

Anticipate a LOT of training on this system - it is complex. You will NOT save money by scrimping here. Their trainers know their onions and have heard most questions before and can answer them on the spot.

EnterpriseIQ - The Ultimate ERP Solution

Jun 28, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: EnterpriseIQ provides a full ERP system including a payroll module. There is no need to use 3rd party software to transfer/link labor time & attendance to payroll. MRP is easy to use and provides users with real-time availability and requirements through the use of finite scheduling. Powerful reports can be created through the use of Crystal Reports. Files can be linked with ease providing users with exactly what they want/need to be on "their" custom report. Bill of Materials are complete as they contain cycle time, labor, work center and materials required. A Preventative Maintenance module can track Tooling and Equipment usage and generate service work orders based on cycle counts or routine tasks. Each module allows attachment of documents, either Internal notes or External documents maintained through their Quality Module in Document Control. IQMS provides excellent customer support and welcomes user input as to the development & enhancement of their software.

Cons: The only issue that we have had with EnterpriseIQ is trying to integrate biometric fingerprint readers to use as our means of collecting attendance. The time clock capture is easy to use, however, there is no way to validate if an employee is clocking themselves in/out and/or a co-worker in/out.

Overall: I would highly recommend EnterpriseIQ. The staff at IQMS is a pleasure to work with and extremely accessible. IQMS listens to their users and allow them to have a great amount of input into enhancements to EnterpriseIQ. When there is a question as to how users feel about an enhancement that another user suggests, it is put to a user vote. This is done online so that users don't have to wait until a user group meeting to vote. IQMS hosts Users Group meetings that are very informative and helpful for networking with other users. With many tools that IQMS has provided to their users, users can easily pose questions to a user forum and get a quick response. EnterpriseIQ is a great ERP solution that should not be passed by!

Overall our experience has been good..

Sep 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: IQMS has adapted to meet the needs of our customer requirements that are constantly evolving. They have also put forth a good effort to make enhancements to the system to improve or add functionality to the software for a better manufacturing ERP experience.

Cons: Upgrades can be a lot on the rough side. Even with testing prior to going live there are things that happen that should not. I am not sure if is a always a live load situation that provides the challenge, but there has been an increase with issues happening in the upgrade process. Support has also taken a hit over the past couple of years. Level 1 support is lacking on anything but basic issues. If there is anything complex, good luck. Also, if anything happens outside the normal front end interface about 50% of support won't even attempt to help you and the customer is on their own.

Overall: We use the software to run our entire company.

Two Thumbs Up for Enterprise IQ

May 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: There are many Pros to EIQ. First, it is a TRUE ERP package. EIQ has INTEGRATED has all the elements necessary to run a plastics business. These are IQMS written modules, not a skeleton package that 'bolts on' other vendor applications. Second, the EIQ implementation was on schedule for each plant where we deployed it. Third, IQMS excels at listening to 'the voice of the customer'. IQMS listens very closely to the requests and suggestions of the user community. The IQMS user group is very active and the user group meetings that IQMS hosts are very productive. Fourth, IQMS keeps the software fresh. As new innovations and practices are developed in the general ERP world, IQMS is right there updating the software to reflect the current state of ERP thinking. Fifth, IQMS is niche market. We use EIQ for plastics processing and it speaks the language of plastics. Try to find a generic ERP package that talks about Regrind, Runners, Sprue, Blends at the press, cavitation, etc.

Cons: Customer Service is not 24/7

Overall: I can only objectively comment on EIQ for Plastics. Our relation with IQMS has been a very successful one. The software does everything we need it to do stock, without modifications. Implementations have all been very smooth, and on time and budget. IQMS support is very good and timely. From general Customer Support to more detailed technical support, IQMS has always been there for us. The niche business aspect means that EIQ is designed for plastics, not for businesses with different needs. The user interfaces are pretty easy to understand and use. The use of Crystal reports makes writing custom reports fast, easy and free. The cost benefit for EIQ is very good. When you look at the cost of deploying EIQ versus other packages, EIQ is very price competitive. Annual maintenance costs are less than with other packages I have priced. Summary, after being an IQMS customer for many years and using the software, I would buy EIQ again.

EnterpiseIQ For Plastic Injection Molding

May 27, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: - EnterpriseIQ is a very flexible, feature-rich application with a nicely integrated set of modules

- Industry specific with many built-in enhancements specific to the plastic molding and manufacturing industry

- User-friendly interface with good security framework and functionality across all modules

- Use of standard Crystal Reports for custom reporting

- Robust Oracle back end database

- Has the ability to run as a Citrix Server published application

- Handles multi-plant configuration scenarios

- Web and RF based modules for some computing functionality on mobile and scanner devices

- Helpful and responsive customer service and tech support

- Decent built-in and online help documentation

- Online, instructor-led training classes available for most modules

Cons: - Installation and configuration of database server, client machines and various other components is a bit complicated and can be very tricky if upgrading hardware or software versions

- Have encountered occasional flaws/bugs or shortcomings in functionality within some modules (may be addressed in more recent versions)

- Barcode label printing is cumbersome and difficult to configure and maintain across multiple remote locations

- No public API or developer license to make customizations to database schema or application modules

- Customer service / tech support not available 24/7

- Client applications not Windows 64 bit compatible

Overall: Overall, I think IQMS is a solid ERP solution that is particularly ideal for industry specific applications. The real power of this application is the tight integration between modules, the user-friendly interface and the minimal system administration required. The IQMS product is supported by a friendly and responsive technical support department. They also have worked with us to facilitate feature requests and enhancements to the product.

Total Business System

May 12, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Enterprise IQ is the only system that truly integrates manufacturing and financial systems together. Their strength is that it has been developed with the focus on manufacturing rather than financial. Most ERP systems start with the financial side including order entry, purchasing and the like most do not support manufacturing and manufacturing processes or recommend third party applications to enhance their system in an attempt to provide a full ERP solution. IQMS's focus has always been manufacturing first. The beauty of Enterprise IQ is that you have one install to support. The infrastructure is built so they all work together seamlessly. IQMS is one of the most customer focused organizations I know. The development cycle, User Group meetings and Change Request systems all work together to enhance or make the system more user friendly. They are very easy to work with, the staff is extremely knowledgeable about the entire system and are a pleasure to work with.

Cons: There are not many cons to speak of. I believe this is due to the fact that they have a very robust system that is extensively tested prior to release and that they are such a customer focused organization. They do not always accommodate all change requests however they do make an effort to review it and respond as to why or why not the change will be accepted or rejected.

Overall: If you are in manufacturing, particularily in the plastics business, thee is no better ERP system for your business. The system is fully integrated, is a single source, meets Quality system standard requerments with the built in interfaces. It allows for some customization and development of reports you build in Crystal and integrate them into the ERP system directly without having to build an external menu system to run the reports. I have no problem recommending this software to anyone.

It's Great!

Jun 10, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We were able to purchase and start using the system in about 9 weeks. While I don't recommend this timeframe, it demonstrates that IQ has worked out the bugs, and the system works, all you have to do is load your data.

The system is very robust because pretty much everything you need is already there, you don't end up paying for alot of extra customization.

Because the system is integrated, the upgrades are pretty smooth. Previous systems were so splintered and customized that you couldn't afford to upgrade because the you might break something else.

Overall the system is pretty intuitive and consistent from a users standpoint. The right click jumps are very useful.

Cons: There are some quirks that rise up due to IQ's history of coming from the plastics industry. We had a few misteps in the initial setup but the IQ support was very helpful.

The help documentation is lacking in a few places and doesn't always tell you what the ramifications of your choices are. i.e. if you make something a packaging type inventory item, the BOM functions are handled differently.

The standard cost rollup tool doesn't roll up all the way through multiple layers in the BOM so the roll has to be repeated multiple times to capture all standard cost updates.

The security administration is complex and cumbersome.

Overall: For our company, I definetly think this was the very best choice we could have made. The system wide integration gives you access to alot of features that other software packages have to special build and bandaid on to their system.

I don't think you can go wrong buying IQMS.

We have been very satisfied and our users think is way ahead of anything else we have used

Due to various business situations, We have used 4 different ERP packages and this is the first one our users have not complained about after is was implemented.

18 Months after Implementation

Jun 27, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: We implemented IQMS 18 months ago and are generally pleased with the results. We have found a way to meet virtually every goal we had and even some we did not. The person that helped us thru implentation was very knowledgeable and really worked with us to make sure we got up and running. The customer support was readily available and persistent in working thru to a solution.

Cons: While there are literally 1000's of pre-written reports available, we found very few that were of any real use to us as is. We eventually had to hire a report writer to customize virtually every report to meet our needs. In their defense, IQMS warned us of this prior to implementation, but we just expected the stock reports to be more useful and accurate. We used almost all stock reports in our prior ERP system

While the customer support was available and persistent thruout implementation, we were surprised at the lack of direct knowledge of the system. Virtually every question required research and testing. I believe a lot of this was due to our use of the assembly1 BOMS, but we have found this to be true even of the accounting questions as well.

We also found a number of features withint th esystem that appeared to be implemented to meet a specific need for a customer that was not really usable by us, such as the freight cost calculation system.

Overall: IQMS seems to have all of the features we would want for a small/medium business. It has a great deal of flexibility, without an overabundance of complexity. The system is definately faster than the other solutions we looked at, which was one of our deciding points. Overall we are also pleased with the support we have received and their ability to regualrly implement fixes and improvements.

IQMS at iMARK Molding

Jun 24, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: IQMS runs our plant - over the course of 20+ years we have had most modules of IQMS implemented. We could not perform our jobs without it. Because IQMS was initially designed for the plastic industry, there are inherent characteristics that make it the perfect fit. Their support teams are excellent no matter what problems we encounter. I have not found any other software or vendor that matches their service.

Cons: The cost has obvious impact on most decisions - but without a doubt - when we were first building our plant and investing in new equipment from office furniture, to infrastructure(chillers, compressors), to molding machines, the investment in the software was significant but was worth it to start out with from the beginning(even when we had no customers). The tough part now - is to make sure we are fully using all aspects of the software. My 3 star rating on implementation and 4 on ease of use, only reflects the fact that it requires a huge commitment to understand the many ways IQMS can be implemented. The commitment must come from everyone - who typically are very busy already with their regular job. It's complicated because the manufacturing process and assembly process is complicated. Also the technical knowledge required to learn/teach requires computer knowledge and industry knowledge. But once learned - it can be very powerful and something a company can't live without.

Overall: If we had to start all over again - we would once again choose IQMS over any other MRP software. We have had our own medical device customers review our software and systems - and ask if they could purchase the software for their own internal use even if not a plastic manufacturer.

I have been using IQMS since we went live in 2002. I work with 4 different E-plants.

Sep 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can use online self-help training videos. Navigation from page to page is quick and easy. You can put security on almost everything. The help files are very well done. The IQMS community connects you to other real users for additional help and ideas for the best way to utilize the system. Customer support has always been friendly, easy to work with, and knowledgeable. I am excited for our next step which is moving to the cloud.

Cons: Set up is very extensive. Yearly maintenance is expensive. Some features/functions are global settings and not all e-plants operate exactly the same.

Operational Effectiveness with IQMS

Aug 25, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: IQMS provides a very robust system with a high degree of flexibility. It encompasses and integrates most operational and accounting functions into a single system which is very valuable. This results in fewer user interfaces that must be supported by IT and our Supervisors. It also results in our operational functions all working from the same data base.

We provide a system overview for many new customers. These customers are much, much larger than us, but they usually express that they wish they had such extensive functionality in their company's systems.

The functionality that enables a user to "jump" directly from, for example, inventory item to bill of material, adds to the efficiency for users once they understand it.

Design of the IQMS software allows our Production supervisors, set-up technicians and operators to use the system to monitor what presses are running using "Real-Time". They also can see if the job is running according to standards.

Cons: Because of the fullness of functionality and flexibility provided by IQMS, at times it appears overly complex to users as they first begin learning the system. It can seem a bit overwhelming. Learning to navigate wihtin the system is a key.

The Help system could be stronger, but we consider this a struggle for most software packages.

Overall: We are very satisfied with IQMS. We are committed to continuing to expand our usage of the system. IQMS provides more functionality than what we have learned to take advantage of. We believe it is a system that will support our planned rapid growth in business.

Great experience. Been using IQMS for over 11 years at two facilities. Highly recommend this ERP

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Very easy to get around and the ability to right click and jump from screen to screen let's you keep moving forward without having to close stuff out and start back up.

Cons: I would say Customer Support - Seems like we have to talk to several people before we can get things figured out. Would also like to get information about upgrades and when they're available. Supposedly, our version is like 3 versions behind, which could possibly be causing some of our issues? Would be nice to get some information on this.

Overall: Ability to have real time data which allows us to make quick and decisive decisions for our business.

IQ. Small company personal service, pricing and a product better than most ¿¿¿giants¿¿¿.

Aug 25, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Truly a fully integrated system that allows users with the minimum amount of training to become proficient in a very short time. The ability to jump between modules without exiting the system is lean and effective.

A visible and effective tool that is tailor made to cope with all the quirks of Injection Moulding in a highly competitive environment. Users have all the information they need at their fingertips.

True Real Time data direct from the shop floor in a format that is quick to review and act on. Instant and post production reporting with clear and precise data.

Document control that is simple and easy to manage yet still compliant to quality standards.

Its a living constantly improving system. Management encourage users to give feedback, provide the means to do so and listen to the voice of the customer.

Tech support. Basically when you need it, extremely professional and at a level beyond most major software companies.

Cons: Like other systems Its only as good as the data entered.

The reporting structure is Crystal Report Based. If you do not have in-house Crystal help IQMS will provide support but it is charged separately.



Upgrades and enhancements to improve the system also cause minor disruptions.

Overall: Superb. We spent over three years looking for a ERP system that would balance manufacturing and finance requirements and be able to cope with all the challenges related to injection moulding. We chose IQ and after six years of use have not regretted that decision once.

Very functional; Report accuracy between different modules is great.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being specifically designed for the plastics industry helps find pertinent data easily. IQMS listens to the users and will make modifications to meet user's requests.

Cons: I wish there were more standard reports with more descriptive titles and that the necessary report parameters would be highlighted. While I'm very conversant with the accounting and financial reports, it's using reports from other modules that I could use more information on.

Overall: One common database for information. Real time information. Covers all aspects of our business.

The best ERP package I have seen to date! We utilize IQMS in every aspect of our production.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Full featured, comprehensive, and complete ERP package. Using IQMS we were able to increase our production efficiency, reduce inventory, improve quality, and provide meaningful metrics for decision making. Integrated EDI makes this a well rounded solution for all automotive suppliers.

Cons: No complaints what so ever! IQMS is a very stable package with excellent support. Keep up the fantastic work IQMS!

Overall: Increased production efficiency, increased quality, great finite scheduling, reduced inventory, and integrated EDI.

IQMS Meets Our Needs

Aug 27, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: IQMS provides information at every step of our business, from raw materials to shipped product and from prospect to repeat customer.

Customizable user fields and user forms allow us to adjust the system to fit our processes, rather than the other way around.

Because IQMS data resides in the well-known and well-documented Oracle database, custom reports, data-mining, and intelligent read-only extensions are a breeze.

IQMS also continues to add value to our business by being very receptive to user requests for software changes, and has provided multiple upgrades to allow us to utilize more features of the software and make our processes as efficient as possible.

Cons: Updates are monolithic and, while providing great value in terms of new features, can cause unintended consequences. Due to their scope, they are difficult to fully test before implementation.

The software is more focused on the plastics industry than others in the manufacturing sections and it took a lot more effort during implementation to understand and setup the software correctly.

The security administration is not the most intuitive, and needs to be reviewed after each upgrade.

User licenses are expensive and add to yearly costs.

Overall: IQMS provides us with a flexible infrastructure that lets us not only track vital information, but to truly use that information to better our business. Using IQMS, we have greater understanding of our business, leading to faster and more profitable performance.

From Idea to IQMS

Jun 29, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Integrated modules for single vendor / single source complete ERP implementation - IQMS provides all of the ocmponent we needed to get our manufacturing facility in sync.

Reltime Manufacturing Metrics - The Realtime components of the system allow for immediate and preemptive actions to maintain high manufacturing standards and sustainable quality.

Customization Options - The flexibility of the system allows for customized solutions to be developed for additional processes. The integration team at IQMS takes the time to listen to the needs of the customer to develop the right solutions.

User Driven Development - IQMS values input and ideas from their userbase. That is a key component in any new development of IQMS.

Cons: Confusind Version Numbers - Version numbers on the software can be a bit confusing and maybe even misleading.

Implementation Can Be Cumbersome - Our implementation was not as streamlined as we would have wanted it to be. At times we were misled as to some of the functionality only to find out it required additional components whichw ere not readily available.

Overall: At Monoflo International, Inc, we searched for a replacement to our aging and static ERP system. We wanted something scalable, powerful, dynamic and productive. We were looking for a solid solution backed by industry standard components that would help us achieve manufacturing supremacy in our market. IQMS, along with our superior quality product base and forward-thinking staff, helped us achieve that goal.

Very Good System Excellent Help Desk Support

Jun 29, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Help Desk - available 12 hrs. a day M-F

- After a call, the Help Desk will usually follow up with you the following day to ensure everything is working properly

- Able to "jump" from screen-to-screen within the system without having to back out of an area

- Understands and knows injection molding

- We really like the RealTime monitoring system - we are able to know what presses are running and if they are fast or slow at the glance of a screen

- They LISTEN to their customers wants and needs

Cons: - They are growing so fast that they were not able to provide an implementer on-site when we went live on 1/1/12 (all were previously booked)

- At this point, a little more "IT intensive" than we were first led to believe (we do not have an IT person on staff), but again, they are more than willing to assist

Overall: I believe IQMS is a very good system. Yes, we have struggled during our implementation process, but we want to have everything correct the first time. As the lead of the implementation team, we are anxious to learn/implement as much of the system as we have seen the power and benefits that IQ has vs. our previous ERP system. From an accounting perspective, I don't have any issues. If you are in the injection molding business, this is the system for you! They can "talk the talk" and "walk the walk". IQMS is still small enough and is willing to listen to your wants and needs! For example, I've ran across some "weird" options in their screens - when I asked "why is that like that" - the response usually was "a customer requested that option"!

ERP for Plastics Manufacturer

Jun 11, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We installed IQMS to fulfill our ERP systems needs. We wanted a one-stop ERP solution for plastics manufacturers to deal with EDI through scheduling. This tool had it. We try to match our requirements to the solutions, when they do, we ask the groups to utilize IQMS to solve their issue(s). We have a robust database with more data than we've ever had, most of it factual. Our decisions can now be backed up with history data. When we need more functionality, IQMS wants to help.

Cons: There is a hesitancy to fix things as they are implemented, most fixes (especially changes) require us to wait for the next version. We have a large implementation, across many plants/divisions/areas of expertise, we need the stability of a mature release and (internally) strugle performing full upgrades annually to get new functionality.

We have one caveat in our business that is not fully serviced and that is our distribution center functionality. There is no native software to handle this, however there is a lot of data resources and the ability to utilize Crystal Reports to satisfy to move between distribution and consumption areas.

Overall: We are happy with our choice and implementation of IQMS. We came from a home-grown solution and now have a feature rich, state of the art evolving ERP solution. As our company grows and we expand, we are confident that IQMS can take us where we need to be.

We would recommend EnterpriseIQ to anyone needing an ERP solution.

Tessy Plastic's Rating of IQMS

Feb 17, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: From the perspective of an injection molder, there's very little that we do as a company that we cannot translate into a module in IQMS. What used to be many different "islands of information" has been transitioned into IQMS since going live with the system in the summer of 2003.

As some of the newer modules become more mature, this trend will continue for us. The fewer the databases, the easier it is to query all of that data simultaneously to generate more useful information.

Cons: IQMS has continued to grow their customer base. At times, that growth has been fairly rapid. During those times, it has sometimes put a strain on their Tech Support staff. Though they do a great job, I think they've been understaffed at times, but they do seem to fill the gaps pretty quickly.

Overall: Unlike an SAP or JD Edwards solution, IQMS is very discrete. Because their system is so focused, if their system fits your needs, then you win during implementation. Rather than a 24 to 36 month rollout, the average IQMS implementation takes 6 to 9 months. There's no time or money wasted on customization because you're not given the source code. In other words, it's basically off the shelf. If it closely fits your needs, then it's great. If it doesn't, then go in another direction. When you bring IQMS out to demonstrate their software, they'll tell you as much. If they don't see you as at least a 95% fit for their software, they don't want to sell it to you. They take pride in their customer retention rate, and avoid taking on customers when they know that the system won't be a fit.

I have experienced many ERP Systems software over the years, IQMS is one of the best I have used.

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to highly customize System Parameters, Modules, and Reports in order to meet/exceed departmental goals and needs, Oracle Database, Crystal Reports, intuitive interface and flow throughout the system.

Cons: As with any highly configurable system, it's takes time to learn for proficiency. System users must be committed and spend the necessary time to learn their modules.

Overall: A full ERP Suite of modules to operate the business for an end to end software solution.

A complete, robust ERP system with nice shop floor control.

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Real-time live production monitoring is great. The scheduling is strong. The "jump" feature across most modules it great. The context-specific help is good. Smart-page is good.

Cons: The forced blanket orders for sales and purchase orders is cumbersome and seems complex. MRP is a bit scattered and could be streamlined.

Overall: Increased ability to schedule and monitor a wide variety and volume of orders. We try to run our business as much as we can with this software.

IQMS - The Little Giant

Aug 11, 2010
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Pros: When we started to evaluate a change in ERP systems we investigated several larger company alternatives that for various reasons did not compare in the slightest to the smaller lesser known entity of IQMS. The demonstration of the software left us shocked at how the system seemed to perform. Different areas of the software were linked together in a logical manner. You could see the logical progression from Sales, Scheduling, Manufacturing, Shipping and Invoicing presented in one contagious swoop. We left that meeting overjoyed that we found The One. It was surprising to us that so many other of the bigger companies dont get it like IQMS does. They have it right with this product and the way they conduct their business.

Cons: Support availability. Although there are multiple ways to contact support it seems that when we need support the most we get voicemail. They have gotten much better since implementing a Systems Support menu option and that seems to have eased the call cue a little bit but it is still not quite where I would expect it to be.

Overall: IQMS is a fantastic company and an equally fantastic ERP. I see other companies struggle with all kinds of problems with their ERP. I shake my head and tell them you need IQMS. I cant think of a single product that compares or even gets close. IQMS gives you everything you need in the core software, they adapt it to customers wants / needs, and upgrades are free with maintenance.

IQ ERP Review

Jun 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: IQ is an excellent ERP system. We are a custom plastic injection molder and the system has so many features that benefit our industry.

The system is feature rich and meets the majority of our needs. We are extensively using Inventory Control, BOM's, Time and Attendance, RT Machine Monitoring, Scheduling and the accounting functions. We have recently implemented Project Manager to track our tooling projects.

With the Quality Documents feature and the Documents features in all of the modules, we have begun the process of going "paperless." Documents are now available to everyone at the click of a mouse instead of searching in a myriad of files.

We are very happy with IQ. The support has been great. We have definitely seen a vast improvement in our planning and scheduling capabilities.

Cons: Scheduling can be a little challenging. The system assumes that you will run all presses all the time. This can cause some confusion and this is why we do not auto-load the schedule. But, the schedule has helped us. In the past, it would take us four hours every morning just to schedule the next twenty-four hours out. Now, everything is on the screen and we can see at a glance where we need to make changes.

Overall: IQ is an excellent system. I would recommend it to any Injection molder or any customer who is looking for a solid ERP system.

IQMS has become part of PRISM, and handles our processes for business from quote to invoice.

Sep 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real-Time integration, and our ability to utilize IQAlert and SmartPage for Real-Time display of metric data.

Cons: Updates over the last few years have broke functions that have caused problems. Seems like more effort needs to be put into software testing and debug before service packs are implemented.

Overall: Helps run out business and give us quick access to all data to help manage our business on a hourly/daily basis.

Enterprise IQ at Plas-Tech

Aug 25, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Establishing database was fairly easy. We used a combination of manual entry and importing data directly. System is user friendly and even those with limited or no ERP experience can pick it up quickly. Both off site training and on site consultants were good resources for getting the system up and running. IQMS personnel were interested in us succeeding and stayed involved through the implementation process. Follow up issues (after implementation) were handled promptly and professionally. I never felt during the process that we wouldn't get the help we needed. Their consultants have "real world" experience which is very beneficial. Because of it's scalability we will likely never need another ERP solution.

Cons: Not many. When I first looked at IQMS I was concerned that a company our size (we have 15 employees) that we wouldn't have the horsepower to handle the system but so far that has not been the case. Sometimes on site consultant availability can be an issue and if you are on a limited budget the expense of travel can be significant if you do not have someone who is available in your immediate area.

Overall: My overall recommendation is very high. IQMS is a very professional organization that understands our industry and has developed software to meet our needs without a concern of resorting to customization or other expensive add-ons to reach a successful outcome.

Complete ERP system review

Jun 21, 2010
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: 1. Easy to use - ICON's and features are very logical and easy to train. Features allow you to jump to information without having to leave current module.

2. Modules are all fully integrated making the need for externally generated information obsolete. All information is readily available in IQ thereby eliminating the need for third party software or maintaining data in excel spreadsheets etc.

3. IQ listens and responds to customer needs. They are constantly improving/expanding the functionality and provide options for individual users. Not a one size fits all type approach.

4. Lots of features that allow for automation, taking the human error element out of the process

5. Support is very helpful and extremely useful. We rely on support often

Cons: 1. Going through the upgrade process can be encumbersome. IQ puts out a document of what has changed however it is very lengthy so sometimes after an upgrade you are caught off guard about a change. We also find 'bugs' after an upgrade that can be time consuming to fix.

2. Support is an overall pro, however, I believe that IQ is expanding their customer base fairly rapadily so we have noticed their usual rapid responses are slowing down and often it will now take follow up emails to have an issue resolved.

Overall: Overall I would highly recommend IQ as a complete ERP package.

Some things are easy to use some things are very difficult

Sep 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to go between different screens within each module. The GL is user friendly as well as the AR module.

Cons: Because the system is modified to fit each company the help center does not provide the information needed when trying to figure something out with the way our system is set up. Issues with having different UOM for our European customers compared to our US customers.

IQMS answers vast array of Manufacturing Types and Product needs

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've implemented IQMS for a company that manufactures custom carbon fiber products in the areas of Automotive, Aerospace, Industrial, Military, Medical, Oil & Gas, Marine and Recreational products. IQMS allows the flexibility to manufacture products using various different types of BOM's and configurations. Lot Tracking and Serialization help keep traceability of products from finished Goods down to the Purchase order, and delivery date of the raw materials used to build the product.

IQMS Review

Feb 27, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: As far as the manufacturing side IQMS does a good job. It is when you get outside the manufacturing that you run into issues. The HR and reporting functions are not nearly as robust as other software that I have used.

Pros: Pro -IQMS is a good manufacturing system. The labeling functionality is very good and helps support tracing the origins of all the parts we manufacture.

Cons: Con- Once you leave the manufacturing area, performance and customer service for this area really drops off. One of the weaker HR, payroll, training and reporting systems I have ever worked with.

easy to use system with a great customer support team and system

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: MES functionality easy to set up and use. Scheduling module easy to use, easy to move stuff around and work around constraints.

Cons: I think the reporting is a little difficult to use. They have a good base of generic reports, but customizing is difficult. It would be a lot better/simpler if there was an easy to use dynamic reporting structure within the system.

Highly Visual - Excellent Support

Sep 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After working with JD Edwards, QAD and Epicor at other companies, it is refreshing to be back with IQMS. In my role I work with all departments to improve processes and better utilize ERP.

Of all the systems mentioned IQMS is by far the most visual with color coding throughout. At a glance you can see which releases have shipped, are due, or are late. The scheduling gantt chart highlights which work orders are going to be late, won't have material on time, or need expediting. Real-time production monitoring shows visually what machines are running slow, fast or down.

It is also highly productive. You can right-click on any record to jump to all sorts of related information. The IQ Alert system is an incredible tool that allows you to manage any process by exception. You set it up to look for any problematic situation, and email somebody when a problem is found. For example: uncoded downtime, forgetting to enter certain data fields, raw materials overdue by X days, something moved into a hold area, calibrations coming due, etc. It can also auto-email reports on a schedule, process files, perform backups, clean up files, etc.

Most importantly, their support is far and above every other ERP company I've worked with. Usually all it takes is a phone call. They answer your call and connect you directly to the person that will resolve it. No entering tickets or getting bounced around. Usually, our issue is resolved before we hang up. If not, they do a great job with followup. No system is perfect, but having great support is critical in a manufacturing environment.

Top-Rated ERP Package

Jun 07, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Powerful integrated software, capable of handling all aspects of the business

- Navigation is intuitive and consistent throughout all modules

- Drill down and right click jump options can be found in all modules

- Oracle database is intelligently structured and very stable

- Solid tech support and customer service

- Customer driven development

- Online community server for submissions of software change requests

- Functionality is constantly being added and improved

- Excellent help documentation and user manuals

- IT administration requirements are minimal

- Wide range of canned reports, and custom reports can be easily created using Crystal Reports

- Eplant functionality allows for multiple locations

Cons: - Security administration is difficult

- Yahoo email user group is OK, but it would be much better if replaced by an online user discussion forum

- User licenses are expensive

Overall: IQMS is the ERP system to have, especially if you are in the plastics industry. When benchmarking against other packages, IQMS comes out far ahead of the pack. The system can be rolled out quite quickly since very little customization is required. IQMS has streamlined our operations by replacing 20+ custom apps and spreadsheets with a single integrated solution. Since implementing EnterpriseIQ we have achieved significant growth without the need for additional support staff.

IQMS serves it's purpose, although seems outdated and lacks integration with new versions of Windows

Oct 05, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Overall functionality seems conducive to manufacturing companies. The "Pros" are simply that it works. That's really about it. I would not have chosen this software if I wasn't involved in the decision making process.

Cons: Outdated, many hidden features that are not easily found, help documents don't really help. Training is expensive

IQMS ERP Review

Jun 27, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: IQMS is an outstanding ERP system for plastics manufacturers. IQMS replaced multiple independent systems in our organization including MRP, real time, reporting, asset management, preventative maintenance, and more. With a limited IT staff, it was very difficult to manage and maintain our systems until replacing it all with IQMS.

Our Controller is able easily to provide up to date financials to our management staff using spreadsheet server.

Because IQMS is so intuitive, it is has been made available to most everyone in our organization.

The support staff at is outstanding to work with. Additionally we couldn't have been any happier with our implementation specialist, Carlos Doria. Much of our success is directly attributed to Carlos' support during the implementation process.

Cons: - Global eplant settings do not work well when two eplants are in very different industries.

- The Outsource Central module may be the only module that has not met our expectations, particularly regarding how inventory transactions are handled.

- Not perfect, but what software is?

Overall: IQMS is an excellent system for manufacturers of plastic products. We investigated a number of different ERP systems before deciding on IQMS and couldn't be happier with the results.

EnterpriseIQ Review By Apple Rubber Products

May 12, 2010
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The integration for us is the key component in keeping all departments apprised of current business performance. In what would have been multiple databases, spreadsheets in previous systems, we now have at the tip of our fingers within the same login. In addition, we have been able to reduce the number of third party maintenance contracts.

IQMS's desire to listen and respond to their customers requests is second to none. When we started there was a Software Change Request Process, which was a good means of getting in customers needs. Recently, IQMS rolled out a new platform on Community Server which allows their customers to be heard and also lets other customers a chance for feedback.

Great follow up by all personnel in Technical Support.

Cons: Technical Support is not available on weekends. However, if an emergency presents itself, arrangements can be made so you are covered.

Limitations in Crystal Reporting for charting, however, with the addition of SmartPage we are finding this to be less of an issue.

Overall: I would highly recommend EnterpriseIQ to manufacturing and distribution companies seeking an integrated ERP system. The system is very user friendly and the transition from module to module is seamless making cross training much easier.

Data Driven Buisness Soltuions

Jun 06, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: If you are diligent in utilizing IQMS in all of your enterprise activities (scheduling, accounting, quality, etc.) the wealth of data is easy to locate, report, and analyze. We no longer make decisions on ¿¿¿I think this runs better¿¿¿ or ¿¿¿I don¿¿¿t think it has ever had a quality issue¿¿¿ or ¿¿¿I think it¿¿¿s a high volume part¿¿¿. At a click of the mouse we have real concrete data that can drive almost every business and resource planning decision we have to make on a day to day basis. We don¿¿¿t need to track and report data manually via an excel spreadsheet. The data is imbedded in IQMS and we simply need to retrieve it and use it to guide the decision process. We can run future utilization models and profitability reports which allows us to have a confidant plan for the future. We can also change the variables and run models to better understand the significance of such adjustments.

Cons: Since IQMS has been able to find a solution to every challenge I've posed, I cannot identify a specific con.

Overall: The software has all of the key components for manufacturing and is designed for the plastics industry. The company¿¿¿s dedication to continual improvement means that you¿¿¿ll never have to worry about it becoming a dinosaur.

A must have in the plastics industry.

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Rock solid, it just works. Quick technical support available both by phone or web chat. Very powerful and intuitive.

Cons: Major upgrades and client installations could be more streamlined. Multi monitor support could be improved as windows can easily get lost.

Setting the Standard

May 01, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: - The warehouse management system ensures that as long as you have the parts in stock you ship the correct parts. All you have to do is point, scan, and print.

- The variety of modules allows you to tailor the system to your needs.

- Customer support is exceptional and always willing to help out.

- The ability to write custom reports allows you to manage your processes how you see fit.

- Being able to directly change/improve the product through Software Enhancement Requests means that you have direct influence on the direction the software takes.

Cons: - The initial learning curve can be a little challenging for someone who has no previous ERP knowledge. Consistency in screen layout helps to ensure that after a short period of time though, things fall into place quite easily.

- Although it ensures thorough testing and standardizes the product, Software Enhancement Requests sometimes have to wait for the next version or service pack.

Overall: We have grown with EnterpriseIQ since 2003. In that time, I firmly believe that our success is part and parcel due to the ease of use and vast capabilities that are built into the package.

If you are looking for a piece of software that can help you run your business and streamline your processes look no further than EnterpriseIQ.

IQMS Review - DLH Industries

Jun 29, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: We currently use Enterprise IQ for Manufacturing (Inventory Control, Production, WMS), EDI, Accounting and are in the process of bring over our Quality Systems and Maintenance.

Enterprise IQ is almost wholly integrated. Switching to EIQ, we replaces at least 6 different applications if not more.

With the level of integration, it is easy for end users to pick up new modules as the interface is the same throughout the software.

One of the best aspects about IQMS is there willingness to take feedback from their customers. If there is a feature missing, or not quite up to par, they will almost certainly remedy it.

Cons: There are only one areas i could find issues with.

While the support staff is very good and respond timely, they are not availble after hours or on weekends.

We run 25x5 and need to do our upgrades and maintenace on the weekend. Also, being in the Eastern Time Zone, if i have an issue early in the morning, support doesn't arrive for a few hours.

Overall: I highly recommend IQMS to anyone seeking and ERP system for manufacturing. While forcing conforminty, it is still highly adaptable. When researching ERP vendors, IQMS easily stood above the other's we looked at with the level of integration provided

IQMS for us is an all encompassing software that keeps us going

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is modular so you can use as much or as little of it as you wish. There is a full support team for different area's of the software so help is always available

Overall: Our benefit is it runs our company and it makes ERP software the least of things we think about because it works well

Overall Review

Jun 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1. Ease of Use

2. Ease of accessing information within modules from many screens just by a RH click of the mouse

3. Eliminates redundant work and alleviates any human error from a billing perspective

4. Seen direct cost savings and time savings from three departments alone, i.e. purchasing, accounting, and shipping.

5. Scheduling works great and the real time module is an added bonus.

Cons: None that I can think of at this time from the modules I use.

Overall: I recommend EIQ to whomever I meet and wherever I meet them. We went from a manual based spreadsheet system where the same data was being entered by three people in 3 different systems. This was very time consuming and added too much work. With EIQ, I can now create all my AR invoices with 3 clicks, purchasing finds it very easy to order raw materials and follow up with suppliers and shipping/receiving have been able to free up time for more important tasks. EIQ is a true ERP solution and they stand behind their product. I did my research/homework for more than 1 year and found IQMS to be the best for our industry. They also listen to what the customer wants unlike all the other software companies in the marketplace which is in itself priceless! Implementing is a timely process therefore I would recommend one person be dedicated to this. I had to implement and do my day to day work which became very overhwelming.