--- title: "DELMIAWorks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DELMIAWorks Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more." source_url: "https://www.capterra.com/p/103908/IQMS-ERP-Software/" page_type: "product" language: "en" --- # DELMIAWorks Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DELMIAWorks ## What is DELMIAWorks? DELMIAWorks (formerly IQMS) ERP software provides discrete and process manufacturers with a single solution to manage and monitor the entire manufacturing process. The comprehensive solution allows for a modular and scalable approach while eliminating data silos. DELMIAWorks end-to-end manufacturing ERP system for mid-market manufacturers increases cross-department visibility and efficiency with comprehensive functionality from finance to production to quality assurance to supply chain. ## What is DELMIAWorks used for? [Manufacturing](https://www.capterra.com/manufacturing-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Bill of Materials](https://www.capterra.com/bill-of-materials-software/) Top alternative Featured Overall rating Based on 285 user reviews Reviews sentiment Positive 82% Neutral 15% Negative 2% Pros & cons Continuous software improvement cycle Efficient multi-module navigation tools Challenging upgrade and update process High total cost of ownership ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DELMIAWorks?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.3ds.com&name=DELMIAWorks) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DELMIAWorks 4.1 (285) VS. [4.5 (169)](https://www.capterra.com/p/134177/MRPEasy/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (284) Ease Of Use 4.4 (169) Value For Money 3.8 (111) Value For Money 4.5 (154) Customer Service 4.3 (278) Customer Service 4.5 (159) ## DELMIAWorks alternatives [4.2 (1,127)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.6 (245)](https://www.capterra.com/p/144117/Craftybase/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,317)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/103908/IQMS-ERP-Software/alternatives/) ## FAQs about DELMIAWorks Overview ### What problems does DELMIAWorks solve? DELMIAWorks solves disconnected manufacturing workflows, spreadsheet-driven planning, and poor shop-floor visibility by unifying inventory, scheduling, quality, EDI, and real-time production data in one system. Injection molding manufacturers, production supervisors, customer service, purchasing, and accounting teams use it to reduce duplicate entry, improve traceability, answer order-status questions faster, and support growth. Answer based on 176 reviews Overview ### Which roles and teams benefit most from DELMIAWorks? DELMIAWorks is most used by finance leaders, operations managers, and IT teams in manufacturing businesses. Controllers, CFOs, and accounting managers use it for costing, inventory, and financial reporting, while operations and engineering teams manage production workflows. IT managers and systems leaders support ERP administration, integrations, data visibility, and shop-floor connectivity. Answer based on 272 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and specific industries is DELMIAWorks built for? DELMIAWorks is designed for repetitive and batch process manufacturers of various company sizes, especially those in manufacturing sectors that need support across finance, production, quality, and supply chain operations. Features and Usability ### What are the key features of DELMIAWorks? DELMIAWorks includes core manufacturing tools like MES, MRP, production scheduling, and real-time shop floor monitoring, plus inventory and warehouse management with barcoding and lot traceability. Differentiating features include integrated quality management with SPC and document control, EDI, customizable reporting, and role-based access with field-level permissions. Answer based on 133 reviews Integrations ### Which third-party tools and platforms does DELMIAWorks integrate with? DELMIAWorks integrates with Microsoft 365 and Oracle Eloqua Marketing Automation. These connections cover common productivity and marketing automation needs, giving teams a direct way to work across email, documents, calendars, and campaign management tools alongside DELMIAWorks. Answer based on 26 reviews Getting Started and Support ### How easy is it to onboard and train a team on DELMIAWorks? DELMIAWorks offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say everyday users often pick up navigation quickly, especially within familiar modules, while admins, security owners, and implementation teams usually need more time because setup, configuration, and cross-module impacts can be complex. Answer based on 63 reviews Getting Started and Support ### What customer support options does DELMIAWorks offer, and how do users rate the experience? DELMIAWorks offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as knowledgeable, friendly, and thorough, with strong follow-up and useful self-help resources. Some reviewers report slower response times during busy periods, uneven expertise on complex issues, and frustration around upgrades or fixes taking longer than expected. Answer based on 133 reviews Security ### How does DELMIAWorks handle data security and access control? DELMIAWorks uses a full-featured security framework with highly customizable permissions at the form and field level, including read-only or update access by user role. Administrators can restrict visibility across modules and schedules, but reviewers say security administration is complex, cumbersome after upgrades, and some document control and historical record protections need improvement. Answer based on 19 reviews Features ### What features does DELMIAWorks offer for manufacturers? DELMIAWorks offers a broad set of integrated ERP, MES, quality, scheduling, purchasing, EDI, and document control features for manufacturers. Many production teams value the real-time shop floor visibility and cross-module workflows, while some finance, quality, and niche-process users find certain tools complex, limited, or less flexible than specialized software. Answer based on 75 reviews ## Pros and Cons Continuous software improvement cycle 96% positive reviews out of 27 Most reviewers indicate improvements and enhancements are frequent, reflecting user feedback and evolving business needs. Christina G. Director of Administration and Information Systems, 51 - 200 employees. "We have leaned heavily into this system helping us drive improvement in the coming years and have found DELMIAworks to be a solid partner in this effort." Challenging upgrade and update process 65% negative reviews out of 48 Some users comment upgrades and updates often introduce bugs, cause disruptions, and require significant troubleshooting. Efficient multi-module navigation tools 100% positive reviews out of 27 Most reviewers describe jump functionality as a major time-saver, enabling seamless movement between modules. High total cost of ownership 60% negative reviews out of 40 Some reviewers report pricing as a barrier, citing expensive licenses, support, and additional module costs. Intuitive and consistent navigation 91% positive reviews out of 23 Most reviewers find navigation straightforward, with a user-friendly interface that simplifies accessing various modules. ## Features AI summary Based on 2,513 Enterprise Resource Planning reviews Capterra data shows that buyers of Enterprise Resource Planning software rank the following features as their top priorities: - **Order Management** (**47%** of reviewers rated this feature as critical) - **Accounting** (**54%**) - **Billing & Invoicing** (**54%**) DELMIAWorks supports all three features that reviewers rate most highly: **Order Management**, **Accounting**, and **Billing & Invoicing**. Together, these capabilities help businesses track orders accurately, manage financial records, and handle invoicing more efficiently, allowing teams to keep operations organized from purchase through payment. Order Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Financial Management 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Inventory Management 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Data Import/Export 4.6 (5) 120.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Enterprise Asset Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Helps users manage the maintenance of assets; offers reporting to identify areas for improvement DELMIAWorks 203 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - AS2 Capability: Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN) - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Benchmarking: Compare key metrics for the business against prominent players in the industry - Bill of Materials: Access to a library of manufacturing parts, models, and specs - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Budgeting/Forecasting: Create budgets based on historical data and future projections - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Change Management: Track and monitor efficient handling of all changes/transitions - Chemical Management: For chemical engineering/manufacturing - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communications Management: Record and track all relevant internal and external communications - Complaint Management: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Management: Manage, organize, and store contact information - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Analysis: Analyze and calculate business costs - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Collection: Process of gathering, measuring, and analyzing accurate data - Data Entry: The process of entering information or updating records in a computer system or database - Data Import/Export: Import and export data to and from software applications - Data Linking: Collating information from different sources in order to create a more valuable and helpful data set. - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Database Support: Supports common databases such as MySQL and Oracle - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Demand Forecasting: Forecast customer demand using historical insights and simulations - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Coding & Control: Management and control of the creation, approval, and distribution of documents and processes to ensure they meet industry regulations - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - EDI: Transfer of data from one computer system to another - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - ERP integration: Integrate with existing ERP systems - Estimating: Estimate expected cost based on various factors before a project begins - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Food Traceability: Follows the movement of a food product and its ingredients through all steps in the supply chain - For Aerospace Industry: For Aerospace Industry - For Manufacturers: Intended to be used by manufacturers - For Metal Fabrication: Software for metal fabrication - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - General Ledger: Centralized accounting record which tracks all financial transactions - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Incident Management: Manage and track all disruptions and incidents - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - ISO Standards Management: Track and monitor processes/products to ensure they meet international standards developed by the ISO - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kitting: Group and package individual but related items as one package set - KPI Monitoring: Tracking the status of previously identified performance measurements - Loss Tracking: Track and/or analyze losses caused by asset downtime, process slowdowns, and other operational factors - Lot Tracking: Track product batches using identification labels or lots - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Packaging: License bundling - Parts Management: Track parts inventory levels and manage re-stocking - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Project Accounting: Manage and track financials on a project-to-project basis - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Receiving: Manage all receiving processes within a warehouse - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Returns Management: Track and facilitate returns of products sold - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Root Cause Analysis: Identify and analyse the reasons behind accidents - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Statistical Analysis: Apply statistical/mathematical models to sets of data - Statistical Process Control: Statistical methods to assist with and maintain quality control of processes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Traceability: Track and document the history, application, or location of an item or activity - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - What-if Analysis: Provides varying estimates based on different scenarios - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks - Workflow Scheduler: Allows automated and event-driven transaction scheduling --- Get Advice We can help you find the software with the features you need. Features 4.1 (133) 4.1 Based on 133 reviews ## Pricing Value for money 3.8 (111) ### Starting price Free trial not available Value for money 3.8 (111) 3.8 Based on 111 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Oracle Eloqua Marketing Automation](https://www.capterra.com/p/64036/Oracle-Eloqua/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (278) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (278) 4.3 Based on 278 reviews ## User reviews Overall rating 4.1 Based on 285 reviews Filter by rating 5(75) 4(158) 3(46) 2(6) 1(0) Mentioned topic Sorted by most recent Mailen G. Self employment Education Management ### "Powerful Manufacturing ERP with Excellent Production Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2026 My overall experience with DELMIAWorks has been very positive. It has helped streamline manufacturing processes, improve production visibility, and provide accurate reporting for better decision-making. Despite the initial learning curve, it is a reliable and powerful solution for managing manufacturing operations. Pros DELMIAWorks provides a comprehensive solution for manufacturing operations by combining ERP and MES capabilities in one platform. It offers excellent production tracking, inventory management, and real-time reporting. The system helps improve efficiency, and the customer support team is knowledgeable and responsive. Cons The implementation process can be time-consuming, and some advanced features require training to use effectively. The interface could also be more modern and intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WK William K. Drawing designer Architecture & Planning ### "DWORKS RATE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 June 19, 2026 Mon expérience globale avec DELMIAWorks a été positive. Le logiciel offre une bonne visibilité sur la production, une gestion intégrée des opérations et des outils efficaces pour suivre la performance en temps réel. L’unification ERP/MES facilite la coordination entre les équipes et améliore la précision des données. Malgré une courbe d’apprentissage parfois exigeante, la plateforme reste fiable et contribue à optimiser les processus industriels. Pros Ce que j’ai le plus apprécié dans DELMIAWorks, c’est son approche intégrée qui regroupe ERP, MES et gestion de la production dans un seul système cohérent. Cette centralisation facilite le suivi en temps réel des opérations, améliore la visibilité sur la chaîne de fabrication et permet une prise de décision plus rapide. L’interface est intuitive, et les outils d’automatisation réduisent les erreurs tout en optimisant les processus. La capacité à analyser les données de production de manière détaillée est également un atout majeur pour améliorer l’efficacité globale Cons Ce que j’ai le moins apprécié dans DELMIAWorks, c’est la complexité de certains modules et le temps nécessaire pour les maîtriser. L’interface peut parfois manquer de fluidité, ce qui ralentit l’utilisation au quotidien. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Brenda J. Corporate Accountant Plastics ### "General Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 28, 2025 I appreciate the team and support we receive; however I wish they could be more proactive in helping with our business needs. Pros Document management and customer support. As long as everyone practices saving documents and email it is very useful. Cons Bugs and issues - it can take a long time to fix issues which interrupts business daily and can we very costly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MH Mohamed H. Engineer Airlines/Aviation ### "All-in-One Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2025 DELMIAWorks offers a powerful, integrated ERP/MES experience specifically tailored for manufacturing, but it demands a significant investment in time, training, and change management Pros DELMIAWorks includes built-in MES functionality, meaning better visibility into operations and Reduced need for third-party MES tools Cons Implementation Complexity is a an issue like most ERP systems, full implementation is complex and time-consuming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Joshua D. Business Systems Analyst Furniture ### "Overall good, as always, there's gaps" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 17, 2025 I've been a customer of DelmiaWorks for 10 years and it's been an overall good relationship with great people to deal with and a good collaborative mindset. Pros Their in-house EDI team is awesome, they help us implement standard EDI with great attention and excellent integration capability. The EDI team also supports us with non-standard EDI which has been a game changer for optimizing external and shop floor operations and ultimately reducing touches. We've also had great interactions and a successful relationship with the in-house HMS team, hosting and managing our ERP environment, it's been a real win to leverage their expertise to eliminate our on premise hardware for ERP. Cons We operate in a fairly complex manufacturing space with lots of supply chain complexity, some of the existing offerings in those areas feel incomplete, there are a list of business functions that we've had to identify alternative solutions for and utilize non-standard tools and think outside of the box. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Christina G. Director of Administration and Information Systems Plastics ### "Continuing To Grow With DELMIAworks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Our company moved to this ERP system in 2011 and it has continued to help me drive improvement through consistency and data acquisition. The support teams have always been helpful. Lately, I'm finding significant support and camaraderie in the DELMIAworks community. With fuller participation in user groups, the 3dSwym communities, and the 3DEXPERIENCE, I've opened new channels and ideas for growth for our organization. We have leaned heavily into this system helping us drive improvement in the coming years and have found DELMIAworks to be a solid partner in this effort. Pros We continue to increase our utilization of the system in ways that make us competitive in the industry. I enjoy how it helps us control our process through connected and real time data. Having everything from Quote to Cash in the same system helps our workflow and communication be consistent and repeatable. Cons The upgrade schedule and the following support schedule has been a bit tight, but they have recently made changes that I hope will relieve some of that pressure. For me, the upgrades have been a bit stressful, but I do know that they offer a support team at an additional cost. Switched from [DBA Manufacturing](https://www.capterra.com/p/27034/DBA-Manufacturing/) Looking to get a more modern system and grow the company through innovation Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Antonia Bolena M. Engineer Civil Engineering ### "Powerful tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 1, 2024 it’s a powerful tool that effectively streamlines manufacturing operations Pros Offering real-time monitoring and detailed visibility into production processes Cons In my opinion is high in comparison with another similar software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Project manager Machinery ### "Good mes tool but need lot of development to be complete" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 17, 2023 I am not fully satisfied with the tool even if there are powerful functionality available in delmia environment such as the integration with dassault tools Pros I like the flexibility of the tool: basically everything can be developed and customized. The configuration of the tool covers several business needs Cons There is no / few standard functionality as a staring point. So a big effort from dev team is needed. Configuration is poorly automated and rely mainly on manual input Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Angelo D. Associate Product Manager Internet ### "Outstanding Manufacturing Software - DELMIAworks" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 29, 2023 Overall, DELMIAworks is a great manufacturing software that I would highly recommend. It is robust, reliable, and easy to use, making it an ideal choice for any user. Pros DELMIAworks is a fantastic manufacturing software that provides users with a wide range of options and features. It is extremely user-friendly, with a well-designed interface that is easy to navigate and understand. Additionally, it offers a great level of customization, allowing users to tailor the software to their individual needs. Cons Although DELMIAworks is a great software, it isn't without its drawbacks. It can be quite expensive and the customer service can be lacking at times, which can be frustrating. Switched from [SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/) [ERPAG](https://www.capterra.com/p/142477/ERPAG/) DELMIAworks has several features that make it stand out from its competitors. It offers a high level of customization, allowing users to tailor the software to their specific needs. Additionally, DELMIAworks has an intuitive design and an easy-to-navigate interface, making it a great choice for users of all levels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Grace S. President Chemicals ### "Great disappointment" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 February 11, 2021 The training has been deplorable. Unable to answer basic questions regarding what is on the screen. A project which was to take 9 months is now looking at 12. They originally sold me with the understanding that there would be data conversion, now they say no, if we can get an answer at all. We have so much more information in our system, inventory, AP & AR, that they don't have. The demos they gave made it appear that they did. But their system is very restrictive. Pros Was led to believe it had drill down capabilities. Cons Very cumbersome to operate. What should take one action to accomplish takes 3 or 4. Must close one window to open another. Reasons for choosing DELMIAWorks Netsuites was far beyond our budget constraints. We were also looking for a system that could be premise based, as internet service where we are is quite unreliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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