# DELMIAWorks Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DELMIAWorks the right Enterprise Resource Planning solution for you? Explore 283 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/103908/zedi/reviews --- DELMIAWorks 4.1 (283) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 3rd, 2026 # Reviews of DELMIAWorks Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews MH Mohamed H EngineerAirlines/Aviation, 201 - 500 employeesUsed the software for: 1-2 years. “DELMIAWorks offers a powerful, integrated ERP/MES experience specifically tailored for manufacturing, but it demands a significant investment in time, training, and change management“ May 20, 2025 BJ Brenda J Corporate AccountantPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “Bugs and issues - it can take a long time to fix issues which interrupts business daily and can we very costly.“ October 28, 2025 CG Christina G Director of Administration and Information SystemsPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “With fuller participation in user groups, the 3dSwym communities, and the 3DEXPERIENCE, I've opened new channels and ideas for growth for our organization.“ March 17, 2025 BH BOB H OPS ManagerPlastics, 201 - 500 employeesUsed the software for: 1-2 years. “Labels take too long to generate When printing labels, system "locks up" and you can NOT continue to work while they are printing.“ April 1, 2020 CG Christina G Director of Administration and Information SystemsPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “Our company moved to this ERP system in 2011 and it has continued to help me drive improvement through consistency and data acquisition.“ March 17, 2025 LW Lori W VP AdministratonPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “We had multiple IQMS implementation individuals on site during implementation due to their employee turnover - first change was at our request - employee was not knowledgeable.“ January 28, 2021 CG Christina G Director of Administration and Information SystemsPlastics, 51 - 200 employeesUsed the software for: More than 2 years. “We have leaned heavily into this system helping us drive improvement in the coming years and have found DELMIAworks to be a solid partner in this effort.“ March 17, 2025 GS Grace S PresidentChemicals, 11 - 50 employeesUsed the software for: Less than 6 months. “The demos they gave made it appear that they did. But their system is very restrictive.“ February 11, 2021 ## Showing most helpful reviews Showing 1-25 of 283 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pierrette L. Controller Plastics Used the software for: 2+ years ### "Using IQ since 2009" January 4, 2019 4.0 Saving time since IQ is taking care of mostly everything Pros It includes everything from order entry, inventory, machine scheduling to accounting Cons Version 16 has a lot of problems still unsolved Review Source jH jaime H. Sales Operations Manager Sporting Goods Used the software for: 2+ years ### "IQMS Review" August 12, 2019 4.0 Pros The software is huge and more customizable to our particular business model than competitors. Cons The system is huge, and it is impossible to learn it without ongoing training. Support is really a sales team for training, and consistently pushes customers in need of assistance to purchase training, in lieu of actually providing support. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing DELMIAWorks The customizable nature of the software allows us to tailor it to our business needs more than comparable options. Review Source BD Brad D. IT Administrator Oil & Energy Used the software for: 2+ years ### "Good and bad experiences, hoping for improvements" October 26, 2017 3.0 This is the second company I've worked for that is using EnterpriseIQ and despite the issues, I'm glad we have it and enjoy working with it and with IQMS. It's very impressive how many things it can do all under one database and one login. It makes a lot of sense for small manufacturers with limited IT support. I have high hopes that the software will continue to improve and would recommend it to others with caveats. Choosing an ERP/MRP system is a huge decision and I would recommend going well beyond the sales pitches and brochures to make your decision. Visit other customers and speak to actual users with manufacturing requirements similar to yours, if you can. Pros As an IT Administrator who does my best to help my company utilize the software, I can say that I actually enjoy working with the software, learning about it, and customizing it. I enjoy designing Crystal Reports, utilizing the built-in customization features like user fields and user-defined forms, and figuring out how to use and customize the various modules of the software to meet my company's unique needs. Cons I'd say my biggest complaint with the software is the lack of refinement. There are too many basic canned reports that were designed a decade ago seemingly only placed into the software as placeholders without much thought into what would actually be a useful report to each module. There are lots of features that seem thrown in to meet specific customer requests without enough strategic thought into how to make the feature the best it can be. One example is a CRM utility that automates the reassignment of activities to a different user. Sounds great. But the problem is, it won't work if the current owner of those activities has left the company and you deleted their account or set their termination date. IQMS has been growing by leaps and bounds over the years, and the software I think reflects that. To their credit and to their discredit, they have been responsive to their customer's requests for new features and improvements. But the frequent changes led to things not working right. I think they were pushing out features faster than they could reliably test them and they were over their ski's for a time. For example, the HR/workforce module, in a previous version, was shockingly buggy. It seems to better now, though. New management at IQMS seems to have gotten the message about their customer's demands for higher quality and reliability. I think the jury is still out though how successful their quality push has been. EnterpriseIQ is a good system but I wouldn't say it is intuitive in regards to MRP, scheduling, work orders, etc. I think it takes a sharp person to really dig into how everything fits together and how the multitude of switches and knobs throughout the software affects how things work. My fear, with the new ambitious management team, is that they'll push for new features and the latest buzzwords to win new customers but won't prioritize making the day-to-day workflow better and more intuitive for current users. The executives want the astronomical growth to continue, I'm sure, but slow and steady growth is probably more conducive to stable product development with growth based on word-of-mouth from people who have actually used the software every day. Review Source MH Mohamed H. Engineer Airlines/Aviation Used the software for: 1-2 years ### "All-in-One Platform" May 20, 2025 5.0 DELMIAWorks offers a powerful, integrated ERP/MES experience specifically tailored for manufacturing, but it demands a significant investment in time, training, and change management Pros DELMIAWorks includes built-in MES functionality, meaning better visibility into operations and Reduced need for third-party MES tools Cons Implementation Complexity is a an issue like most ERP systems, full implementation is complex and time-consuming Review Source VR Verified Reviewer Program Manager Plastics Used the software for: 2+ years ### "IQMS Software Review" January 15, 2019 4.0 We are currently using IQMS for all our activities as mentioned above. We are dilgent to keep data current to be able to analyze our costs. Pros IQMS offers everything needed to run a injection molding business and more. Quoting, production reporting, inventory , shipping accounting and more. Cons It seems that things may change based on a suggestion, which is good, but I wonder if it a majority or a squeaky wheel. To be specific, there was a fairly recent change which made entering a quote due date mandatory. This can get annoying as you are going along in the quote and get stopped to add a due date and have to return to the 1st page. Review Source VR Verified Reviewer Project manager Machinery Used the software for: 1-2 years ### "Good mes tool but need lot of development to be complete" November 17, 2023 3.0 I am not fully satisfied with the tool even if there are powerful functionality available in delmia environment such as the integration with dassault tools Pros I like the flexibility of the tool: basically everything can be developed and customized. The configuration of the tool covers several business needs Cons There is no / few standard functionality as a staring point. So a big effort from dev team is needed. Configuration is poorly automated and rely mainly on manual input Review Source VR Verified Reviewer CEO Automotive Used the software for: 2+ years ### "Accounting is horrible" August 24, 2019 2.0 Sales guy was great, not so much on everything else Pros Production side of things seems ok, thats about it. Price seems too high, managing the accounting is very difficult Cons Accounting side of things has MAJOR issues and difficult to manage Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[M1 ERP](https://www.capterra.com/p/228330/M1/) Reason for choosing DELMIAWorks Sales guy was good Review Source VR Verified Reviewer CEO Plastics Used the software for: 2+ years ### "IQMS review" January 22, 2019 4.0 The RealTime monitoring is a wonderful feature. It helps many of our people with their job. Pros The integration across the company. It is the only way to design ERP software. Cons The price increases, and increases. It feels like we are held hostage. Review Source VR Verified Reviewer Shipping Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Hard to start" May 22, 2020 3.0 Pros The software itself seems very useful. Downfall on our use, was that the person helping with start up cut too many corners. Cons There are ALOT of windows to go through to find what you need. Review Source VR Verified Reviewer Director of Sales Mechanical or Industrial Engineering Used the software for: 6-12 months ### "IQMS In Injection Molding" March 21, 2019 4.0 We needed more clear data from our manufacturing processes, machines and each client's requirements and IQMs integrated all that and more. Pros It integrated well with our diverse machines and office staff. Cons The learning curve and data input was steeper than expected but is very detailed once completed. Review Source CM Carol M. I.S. Manager Used the software for: ### "EnterpriseIQ Recommendation" May 11, 2010 4.0 I cannot speak to IQMSs functionality outside of my industry (we are custom injection molding) as I know that they have branched into other types of molding as well as discrete manufacturing. I can, however, attest that the system fits injection molding like a glove. If you are looking to replace your current ERP system, I would strongly recommend that you consider IQMSs EnterpriseIQ . Pros Purchased Dec, 2003, went live 05/2004 , replaced 4 separate DB's with 1 intregrated system, and added QA & maint tracking systems. No finger pointing, replacing stand-alone systems with one is a huge PRO in my mind. I was leery about EDI, much to my delight integration is outstanding. Front loads are visible in the schedule right away, instead of 24 hours later saving us expedite costs. The system is very intuitive, easy to learn, look and feel is consistent through the system From a users standpoint it is easy to operate. Help Files are superb, great care is taken into assuring their accuracy. There is an abundance of drill down and right click functionality in the system. Example: almost immediately our President was able to go to Real Time Screen, jump to schedule, drill down to BOM and inventory item w/o knowing how to get into the individual modules. That kind of functionality makes the system very easy to navigate. Cons CS: 4. Knowledgable support staff but some issues take time to resolve, which can be frustrating from users eyes. (usually involve our use of the system not broken software) Very few calls due to broken software (usually after an upgrade) Never been DOWN due to software issue (this is big). But with so much functionality theres bound to be some problems. We get timely fixes when needed. IQMS is not perfect, but the software mostly JUST WORKS. Feature richness- 4. IQMS offers about everything to run business (ex T&A, QA, HR), add-ons may not be best of breed (you may find some features are lost) but core functions are solid and they integrate. We find the compromise (not all bells/whistles)in some ancillary modules worth it because of the INTEGRATION in 1 DB. Overall, very few cons, but pro is the con for IT. Upgrades affect everyone now (not just standalone users) But it helps a lot having just one company to work with. Review Source JH John H. Network Administrator Plastics Used the software for: 2+ years ### "Has been a big overall improvement to our previous ERP system" October 25, 2017 4.0 I've only used 2 ERP systems in my life, so my experience is limited. IQMS does nearly everything better than our old ERP system, but we had more flexibility with our labeling in the old system, and the old system had superior finance capabilities in nearly every way. Since going live in IQMS, we are constantly catering to the finance folks with report tweaks. Pros Integrates very well in our environment. Users were able to understand how the use the system pretty quickly. Very good customer support. The real time screens give very good visibility into the state of operations. Easy to schedule. System help menus are very good. Cons Financials lacking in comparison to our 10+ year old ERP system. Missing some basic elements, like being able to add operator initials to a production label without having to enter all employees into the system and make sure they're all logging in as themselves. Unable to customize box count on production labels (reset box counts on a shiftly basis). Unable to set default label templates per customer ship-to. Had an issue lately after updating to newest version where PLM module didn't work any longer. The fix took over 10 weeks. Feel like the licensing for shopdata is a bit expensive. We'd like to have an IQMS station on every work center, but the cost of the shopdata licenses is prohibitive. Review Source SC Sean C. General Manager Medical Devices Used the software for: 2+ years ### "IQMS is an Excellent Choice for Manufacturing ERP & MES" January 15, 2019 4.0 The data that we are collecting, especially with the real-time MES has allowed us to get a handle on our real performance for inventory control, labor efficiency, and scrap so we have been able to improve those (after learning we were really worse than we thought once we had indisputable data vs staff recording data in our old system. You cannot hide numbers with real-time. Our inventory issues were solved and we have not had to do a physical inventory since implementation 5 years ago. Pros Very manufacturing friendly and has all the functionality you need to run an entire manufacturing company. In addition, the IQMS MES system is seamless and provides valuable data in Real-Time. There are drag/drop charts that mesh quality data with process data, tolerance setting to monitor processes as well as workflows to remove paper and allow processes, forms, reports to be paperless. Communication to departments is built-in along with document control and storage. I can also see everything that is going on while on the road with the mobility built-in. Cons The financial package does not have great 'drill down' capability for variances if you use the standard costing vs actual costing. However, the newest version does have this capability but I have not used it yet. Review Source BW Bill W. Divisional IT Manager Used the software for: ### "Wide ranging, good performance, constant improvement, responsive company" May 27, 2010 4.0 I gave implementation 3 stars, but planning will make it easier! The initial construction of your databases is critical, and will determine whether your implementation is successful or a nightmare. I strongly urge anybody considering this package to also factor in the costs of using their excellent professional services group (I will happily recommend a particular person on request) as they have an intimate knowledge of the modules, especially the GL, BOM and the numerous foundational tables that must be populated in the correct order for a smooth implentation. I wouldn't recommend attempting to implement every module initially, and the use of IQMS resources can definitely help to determine the order and timing of each module's implementation. Anticipate a LOT of training on this system - it is complex. You will NOT save money by scrimping here. Their trainers know their onions and have heard most questions before and can answer them on the spot. Pros IQ continues to: A) improve existing functionality, and B) Add functionality in response to customer input and new markets. This has allowed us to use the program for an injection plastics, rubber molding and a metal turning operation. Customer service is excellent, and I have heard they are working on 24/7 access. Documentation is excellent overall - if you use the help files they will normally answer most questions. Web based training was very useful and an inexpensive way to get many folks familiar with the system. Intermodule jumps are wonderful (jump from a PO to inventory, receipts, invoices, etc) and constantly amaze. The ability to create a user-defined table at most important places reduces the need to "steal" a field for another use - very innovative and less prone to "folklore" type mistakes. Tracing of transactions, such as PO changes, or customer changes to delivery requests are invaluable when attempting to see what happened and when. Cons We don't use the EDI, WMS (RF scanners), label printing or Time and Attendance modules because of the complexity of our needs - others do, so this is not necessarily a minus for all potential users. Review Source TV Timothy V. Senior IT Project Manager Used the software for: ### "Warehouse Management System" June 25, 2012 4.0 The success of your RF implementation is dependent on the stability of your infrastructure as well as the amount of resources you have available. IQMS has partnered with some great technologies including Label Matrix and Staylink. These software's take a little bit of extra time to get installed during the implementation process, but once you're up and running there is little management or maintenance. The Managed Services group was available to provide us with expert advice and guidance we needed to ensure that our handheld environment was ready at the time of GO-LIVE! Pros Controlling inventory on the Shop Floor is made easier through the use of the IQRF module. The system utilizes hand held bar code scanners, serialized inventory labeling, and your own wireless network. The system provides interaction between the inventory, shipping, receiving, and production modules in Enterprise IQ. Using handheld scanners we are able to completely manage the movement of our inventory without having to access the software from a computer. Through the scanner you are able to see the current status of each job running in the system as well as the ability to change the Production Lot Number and schedule the next job. You can also use the scanner to input downtime. Additionally we can create, reprint, and modify any label in the system directly from the scanner. These labels can be designed to meet the requirements of our customers. This flexibility saves time and cost as only one label is needed to fulfill all of the customers' needs. Cons The label design takes some time and is done in a 3rd party application (Crystal or Label Matrix). Also, we use scanners that have a 16 x 20 VT-220 terminal emulation display. This restriction sometimes leads to problems as the screen doesn t display the software interface cleanly. Finally, the RF module is not available in Spanish currently. Making sure that our bilingual users understand the interface and prompts takes additional training and resources. Review Source KE Kevin E. Director of IS/Supply Chain Used the software for: 2+ years ### "On time project implementation, great on-going support" October 16, 2017 4.0 Pros We installed the EnterpriseIQ software in 2013 with a Go-Live in 9 months. The implementation was on time and on budget. We then spent 2014 taking advantage of the initial software modules. In 2015 we purchased the RealTime Production and Process Monitoring hardware and software which was implemented over the next few months. We now have the ability to capture cycles, record scrap and monitor processing parameters as they occur while the press is running. Cons IQMS has experienced a lot of growth these past few years so we have dealt with a lot of different people from our account representative, to EDI support, to helpline support personnel. With this growth the knowledge of the products and responsiveness has declined. Review Source JG John G. Order Fulfillment and Master Scheduling Manager Used the software for: ### "Two Thumbs Up for Enterprise IQ" May 13, 2010 5.0 I can only objectively comment on EIQ for Plastics. Our relation with IQMS has been a very successful one. The software does everything we need it to do stock, without modifications. Implementations have all been very smooth, and on time and budget. IQMS support is very good and timely. From general Customer Support to more detailed technical support, IQMS has always been there for us. The niche business aspect means that EIQ is designed for plastics, not for businesses with different needs. The user interfaces are pretty easy to understand and use. The use of Crystal reports makes writing custom reports fast, easy and free. The cost benefit for EIQ is very good. When you look at the cost of deploying EIQ versus other packages, EIQ is very price competitive. Annual maintenance costs are less than with other packages I have priced. Summary, after being an IQMS customer for many years and using the software, I would buy EIQ again. Pros There are many Pros to EIQ. First, it is a TRUE ERP package. EIQ has INTEGRATED has all the elements necessary to run a plastics business. These are IQMS written modules, not a skeleton package that 'bolts on' other vendor applications. Second, the EIQ implementation was on schedule for each plant where we deployed it. Third, IQMS excels at listening to 'the voice of the customer'. IQMS listens very closely to the requests and suggestions of the user community. The IQMS user group is very active and the user group meetings that IQMS hosts are very productive. Fourth, IQMS keeps the software fresh. As new innovations and practices are developed in the general ERP world, IQMS is right there updating the software to reflect the current state of ERP thinking. Fifth, IQMS is niche market. We use EIQ for plastics processing and it speaks the language of plastics. Try to find a generic ERP package that talks about Regrind, Runners, Sprue, Blends at the press, cavitation, etc. Cons Customer Service is not 24/7 Review Source MH Mike H. Administration Manager Automotive Used the software for: 2+ years ### "Overall our experience has been good.." September 15, 2017 4.0 We use the software to run our entire company. Pros IQMS has adapted to meet the needs of our customer requirements that are constantly evolving. They have also put forth a good effort to make enhancements to the system to improve or add functionality to the software for a better manufacturing ERP experience. Cons Upgrades can be a lot on the rough side. Even with testing prior to going live there are things that happen that should not. I am not sure if is a always a live load situation that provides the challenge, but there has been an increase with issues happening in the upgrade process. Support has also taken a hit over the past couple of years. Level 1 support is lacking on anything but basic issues. If there is anything complex, good luck. Also, if anything happens outside the normal front end interface about 50% of support won't even attempt to help you and the customer is on their own. Review Source LS Linda S. Office Manager/IQ Support Used the software for: ### "IQMS at iMARK Molding" June 24, 2010 4.0 If we had to start all over again - we would once again choose IQMS over any other MRP software. We have had our own medical device customers review our software and systems - and ask if they could purchase the software for their own internal use even if not a plastic manufacturer. Pros IQMS runs our plant - over the course of 20+ years we have had most modules of IQMS implemented. We could not perform our jobs without it. Because IQMS was initially designed for the plastic industry, there are inherent characteristics that make it the perfect fit. Their support teams are excellent no matter what problems we encounter. I have not found any other software or vendor that matches their service. Cons The cost has obvious impact on most decisions - but without a doubt - when we were first building our plant and investing in new equipment from office furniture, to infrastructure(chillers, compressors), to molding machines, the investment in the software was significant but was worth it to start out with from the beginning(even when we had no customers). The tough part now - is to make sure we are fully using all aspects of the software. My 3 star rating on implementation and 4 on ease of use, only reflects the fact that it requires a huge commitment to understand the many ways IQMS can be implemented. The commitment must come from everyone - who typically are very busy already with their regular job. It's complicated because the manufacturing process and assembly process is complicated. Also the technical knowledge required to learn/teach requires computer knowledge and industry knowledge. But once learned - it can be very powerful and something a company can't live without. Review Source BP Brad P. VP Defense & Space Used the software for: 6-12 months ### "Implimentation not so smooth, overall marginal experience." August 12, 2019 3.0 Overall experience has been marginal. I really like this company and the software, but the implementation was brutal for us. We are still waiting for IQMS to work out some bugs for us. I will say that the many people at IQMS that I've worked with have been very professional and tried very hard to get things going for us. Pros This software has a lot of great features. This is very user friendly and easy to navigate. Cons IQMS created some additional custom software for us. Unfortunately, whenever we discover issues that need to be corrected we have to wait months for IQMS to release updates to fix the issues. Then if the updates don't correct the issues we have to wait some more. Honestly, the phone support is pretty good. I think it would help if you had better face to face customer/service support. Reason for choosing DELMIAWorks It was a very good out of the box solution and I was told software could be customized to fit our needs. Review Source LS Linda S. Office Manager/IQ Support Used the software for: ### "Maximizing IQMS throughout our plant" May 23, 2012 5.0 There is no doubt that the quality module alllows us - a very small company - to out perform most of our largest competitors - and it simply is a result of us being willing to learn and adapt to maximize utilization of the quality module...which also involves integration with all the other modules touched by quality. That integration is what makes it so powerful. Pros For approximately the last 6 years we have been refining our ISO systems as well as integrating IQMS quality module into our plant. The Quality module has allowed us to design our systems and then mold the functionality of the quality module to fit our needs. As with many of the modules - there are so many choices, options and things to set up - if you don't have a good manual system then developing a brand new system within IQMS can be overwhelming. However - this is also it's greatest asset letting us define how we need to use the system to help us. We utilize all aspects of the quality module to do our daily work and often times our customers tell us our systems are better than theirs - and these comments are audits done by medical device customers. Our ISO auditors and IQMS consultants also indicate that we are unique in our passion to use as much of each module as we can implement...and we are still implementing as we learn to use each module well Cons Can't think of any immediate "con's". Obviiously we struggle at times to get a system to do what we want, but that often is a function of us not having the right approach or unwilling to change/adapt. In time and usually with brainstorming we are able to acheive desired results. Review Source SB Steve B. CFO Used the software for: ### "Operational Effectiveness with IQMS" August 25, 2010 4.0 We are very satisfied with IQMS. We are committed to continuing to expand our usage of the system. IQMS provides more functionality than what we have learned to take advantage of. We believe it is a system that will support our planned rapid growth in business. Pros IQMS provides a very robust system with a high degree of flexibility. It encompasses and integrates most operational and accounting functions into a single system which is very valuable. This results in fewer user interfaces that must be supported by IT and our Supervisors. It also results in our operational functions all working from the same data base. We provide a system overview for many new customers. These customers are much, much larger than us, but they usually express that they wish they had such extensive functionality in their company's systems. The functionality that enables a user to "jump" directly from, for example, inventory item to bill of material, adds to the efficiency for users once they understand it. Design of the IQMS software allows our Production supervisors, set-up technicians and operators to use the system to monitor what presses are running using "Real-Time". They also can see if the job is running according to standards. Cons Because of the fullness of functionality and flexibility provided by IQMS, at times it appears overly complex to users as they first begin learning the system. It can seem a bit overwhelming. Learning to navigate wihtin the system is a key. The Help system could be stronger, but we consider this a struggle for most software packages. Review Source NF Norm F. CEO Plastics Used the software for: 2+ years ### "One enterprise system captures and controls all disciplines ensuring world class execution in operations." April 17, 2018 5.0 The software if very adaptable to almost any business. The real-time monitoring provides instant visibility to what is going on in operations. As we continue to improve our business new reports can be created to get after the devil in the details. Pros Ability to customize reports to show dashboards providing important visibility to department managers. Ease of providing data for proof of compliance for external auditors and customers. Real-time monitoring showing if we are winning or losing at a click. Cons Updates: Love/hate... As the updates take place providing important improvements there are also changes that disrupt the way processes were handled previously. Change is sometimes difficult. Review Source SC Sherri C. Operations Manager Plastics Used the software for: 2+ years ### "IQMS review" May 7, 2015 4.5 Pros The ease of use is this products best feature. It is very intuitive but if you are struggling there is always a help file at your finger tips. This product is also very robust and there is a way to accomplish every business need through a variety of ways. Another handy feature is that you can jump to different areas within the current screen you are looking at. This saves time and allows quick analysis and decisions. I also truly appreciate the way the vendor interacts with their customers. They have many levels of support and training and they will help solve any business need. They also react to any changes the customer may want to see. As you can see I gave it a 10 and I am not one to usually hand out a top grade like that easily. Cons I have no downsides to IQMS that come to mind. The only thing I can say is that because this product is such a great system they have grown leaps and bounds so there is more of a process to have changes made or to receive support then there was in the past. Review Source JS Jim S. Operations Manager Used the software for: ### "IQ Quality Module" May 15, 2012 4.0 IQ Quality is very good and the interrelationships between the quality modules and the other modules in the system is very nice to have. With a bit of work on functiuonality and user interface on the gage module and inspection modules, the system woulrd be even better. Pros The ability to control the quality requirements for our company in the ERP System is very nice. One umbrella for all data is good. The modules are encompasing of the quality needs of a manufacturing organization. The Document Control module, CAR module, ECO module, MRB module all work well. I like the way the document control module interacts with all the other modules in IQMS. Also the fact that the CRM module and the CAR and RMA and MRB module working together is also very powerful Cons The modules although they relate are a bit combersome to set-up. The inspection points, quick inspection and control plan have duplicate entries of data and should really feed off one another. The calibration module is also very combersome to use and set-up. once set-up it is not user friendly to use effectively. Having to continually select masters instead of associating the masters is awkward. When selecting a packing slip from CRM that transfers to CAR should maintain reference to the Packing Slip so you can "Jump to" that packing slip from these modules. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.