# Restaurant Maid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Restaurant Maid the right Restaurant POS solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/104051/Restaurant-Maid/reviews --- Restaurant Maid 4.8 (8) [View alternatives](https://www.capterra.com/p/104051/Restaurant-Maid/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Restaurant Maid Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MA Michael A. Owner Information Technology and Services Used the software for: 1-2 years ### "The software is easy to use and invaluable to a restaurant owner. I like how you can design floor pl" December 6, 2017 4.0 A better running of my restaurant in terms of decisions about what to stock up on based on the products we sale. And greater profitability because of utilizing the reports about the business. Pros The ease of use and the simplicity of its operation, made it easy to learn. the ability to print orders and they can go directly to the kitchen is a nice feature. Also the reports are very helpful in running the restaurant. They help to determine what items are most profitable to our business. Cons Although the reports are good at telling how the business is doing, they could be designed much better so they can be much more easily read. Also the design of the screens could have a more colorful look and design to them. Review Source BRC Brenda Red C. Owner Restaurants Used the software for: 6-12 months ### "More bang for the buck!" June 17, 2020 5.0 My overall experience is phenomenal. I'm not really having any problems at all. Now to teach the other workers. lol Pros I really love how easy it is to set the software up and adding my food products in. Just waiting on the sms feature of informing customers that their order is ready to be implemented. THAT WILL SURELY BE THE BOMB!!! Cons The daily tallying of orders made it a good choice for me Reason for choosing Restaurant Maid Price and structure Review Source PG Pat G. Owner Food & Beverages Used the software for: 6-12 months ### "Love Restaurant Maid!" July 18, 2020 5.0 Just did above Pros I gotta say after being a long time user of apple iPad and Shopkeep POS for our food truck #Tuscan Street Pizza, I'm super happy I switched to Restaurant Maid software and the touchscreen PC Platform. Very easy to use. Printers are inexpensive. It blows the Shopkeep system out of the water that had numerous glitches, card reader connection issues, and expensive. Shopkeep customer support was rude as hell at times as well, if you could get them. Alexandria Computers help has been great the little I’ve needed it. I’ve dumped the monthly expense and dumped my iPad. Best move I’ve made all year. Cons Nothing... works fine. I was so glad not having to pay expensive monthly service fees just to use a POS system. Review Source MD Mike D. owner Hospitality Used the software for: 6-12 months ### "Easy to use!" October 21, 2020 5.0 We are very happy with the detail reports and data we can extract to make decisions. Pros It is so easy to train new employees! The software is user friendly! Cons Would like a pay out feature button/option. Reason for choosing Restaurant Maid Price and freedom to choose my cc processor. Review Source sD shawn D. owner Food & Beverages Used the software for: Less than 6 months ### "Simple up to date POS without all the cloud BS" March 29, 2020 4.0 Got exactly what I was looking for. No strings, straight forward pos software I can use my own hardware with. Pros Software covers all the bases for me. We do deliveries, take out and keep track of diners in house. Has more bells and whistles than I actually use still. The customer service is great though. They do respond quickly and with straight forward tutorials available online set up is a walk in the park. thanks! Cons The buttons are a little small, might like to move them around and or decide what I want on the screen. windows only also Reason for choosing Restaurant Maid price, no cloud, simple, Review Source CF Corina F. CSR Medical Devices Used the software for: Less than 6 months ### "EASY TO USE " June 25, 2021 5.0 HELPED TO GET ORGANIZED, I WOULD HAVE LIKED TO BEEN ABLE TO USE WITH IPAD, BUT NONE THE LESS A GREAT PRODUCT Pros THE FACT THAT YOU CAN KEEP TRACK OF ALL THE TABLES AS WELL AS MANAGE INVENTORY IN ONE PLACE IS IMPORTANT AND HELPFUL Cons THE OVERALL PRICE IS NOT BAD BUT WOULD BE NICE IF IT WAS AVAILABLE TO BE PURCHASED TOGETHER RATHER THAN SEPARATELY Review Source KV Kay V. Owner Entertainment Used the software for: Less than 6 months ### "EASY PEASY POS" June 2, 2020 5.0 I didn't have a lot of time or money to put into a POS system and Restaurant Maid did not take much of either. Pros They could charge a lot more for this software because it is worth it. Hard to believe it is just $99 and that's it. I had the software loaded and entering my menu items within just a few minutes. I had previously skipped through parts of the tutorials but the software is logical and easy peasy. Cons Not a lot of extra features which I wouldn't use anyway. Reason for choosing Restaurant Maid It's simple. Review Source MT Mary T. Marina Manager Used the software for: Less than 6 months ### "We are using the Restaurant Maid in our new Bar." May 30, 2018 5.0 Pros Set up was easy with the You Tube tutorials. The picture buttons make it easy for employees to select quickly and accurately. The price is definitely a plus! Cons We need a little more detail in the shift settlement report. It would be nice to get a report on what inventory needed to be ordered as well. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.