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Agreement Express provides the solution to rapidly accelerate merchant boarding and drive scalable risk underwriting. The Merchant ScanXpress solution is designed for Wholesale ISOs, payment facilitators and ISVs to customize their scoring model based on their unique business needs across all merchant segments and the firm’s specific appetite for risk - all within minutes of your time.
Provider
Agreement Express
Located In
Canada
Foundation
2001
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Payments, Wealth Management, Insurance.
Content Source: Agreement Express
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Agreement Express Reviews
Pros
Having used this in the past, it is refreshing to see where they have come. They are a wonderful solution for any institution in acquiring, especially with high volume submissions day in and day out.
Overall it has been a great experience, exspecially as of lately. I came from the sales side over to Underwriting, so it is really interesting to see the end and beginning of using Agreement Express.
I love the new workspace. I think since that came about it has been much more user friendly.
Customer service is outstanding, with a dedicated account manager and monthly reviews. As a mid-sized business we value the attention and dedication the Agreements Express team puts into action.
Cons
It has been years and might have changed, but it left a bad taste in my mouth.
Once in awhile I discover I made a typing error.
For a comparison, Worldpay has the least user friendly application I experience. I avoid boarding merchants with Worldpay/Vantiv/FIS because I dislike their application process so much.
Changes are hard to make on any technology platform and we have faced at times obstacles getting into place in a timely manner features that our business values.
"Agreement Express- Easy to use"
Pros: Very quick to gather details. Very accurate details. Gather information very quick and the user interface is easy to use.
Cons: N/A Don't have any complaints about Agreement Express.
"Great software. It's easy for the client to use while signing contracts. "
Overall: The signing process with my clients has improved the time of the delivery of my product to the client.
Pros: The product is really easy to use. It has a wizard that follows you thoughout the entire process of singature.
Cons: There are times in which the platform gets really slow.
"Review"
Pros: The scoring to help with underwriting decisions.
Cons: Not having the ability to redecision a scorecard
"Agreement Express"
Overall: Very easy to use. Utilize it often.
Pros: Very easy to use for contracts with my customers. The tracking is fantastic and I enjoy the capabilties.
Cons: N/A - There isn't anything that I don't like about AE.
"A great tool for managing our customers accounts"
Overall: Overall it has been a great experience with this platform
Pros: I found the most impactful features lie in the ability of the ease of use and the record keeping
Cons: I feel that I need to be able to use the "Enter" key to write in the line underneath the one permitted when in "Draft" mode in the POS comments and VPP sections
