# Page 2 | Blitz Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of Blitz Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Blitz Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/104133/Blitz

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Page 2 - Blitz Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Blitz

## User reviews

PF

Phil F.

### "Exceptional Software and Capability - Even Better Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 22, 2017

I was very hesitant about making the switch to Blitz from a different Lead Management System used previously in the past. After working with my account manager, I am excited to use the system when I open my Agency on March 1. The support team have been extremely supportive and accommodating. I value such amazing customer service and care and can't wait to see all the system is capable of. Thanks

Review source

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Response from Vendor

February 22, 2017

Thanks Phil for the positive feedback. We are happy Tina has provided you with excellent customer service!

PM

Patrick M.

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

October 27, 2016

My account manager, Alex Eding, is phenomenal. He explains everything seamlessly and his one on one training has helped me streamline my follow up process for new customers. The automatic workflow is excellent and the attention I get from Alex is great. I wouldn't want to work with anyone else.

Review source

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BG

Becky G.

Client Contact Re

Insurance

### "Workflow Set up and review with Julie"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 30, 2016

We consider ourselves very luck to have been assigned an account rep like Julie. She has followed up with us and kept in touch even though we were not completely ready to get things going right away. Today, we finally have our first campaign going and she walked us through step by set and made things very easy to understand.

Pros

That it is going to help us build our business

Cons

This is not a "Con" for the software. I am the only one in the office with CRM experience. I spent almost 7 years using another product. I need to retrain my own mind to work off of the terms that your software uses.

Review source

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Response from Vendor

August 31, 2016

Hello Becky, we are very glad that you like our software. Julie and the Blitz staff take pride in assisting our customers with the best service possible. If we can be of any assistance in the future, please reach out to us anytime. Thank you for being a Blitz customer!

BH

Bron H.

Manager

Insurance

### "Customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2016

Needed to add a new user to my account today (Family Life Insurance Group). Julie Alley did an excellent job of walking me thru the process, but what really impressed me is that she called me back to help me set up the new user. Nice!

Review source

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JL

Joey L.

Agency Owner

Insurance

### "Nick Irmen"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2016

I'm a new Allstate agent and purchased Blitz through Blueprint. Nick contacted me as soon as I opened up, but I didn't follow through with all the training. This was an error on my part. I've been working with Nick this past week and regret not using this tool from day 1. I have called colleagues and suggested they start using Blitz to track all their leads.

Pros

I love the fact that it will send us reminders to make phone calls for leads and it sends follow up emails out for us. This is critical instead of relying on the human brain to remind us on every lead. There's just too many leads to do this.

Cons

I'm not sure if it's a con or just my lack of computer knowledge, but there's a lot to learn with this system. This may be my lack of knowledge with a system like this.

Review source

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RK

Richard K.

Agency Owner

Insurance

### "Excellent Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2016

Still learning, but Nick has been great on training and follow up. I know a lot more today due to Nick's patience, great attitude and knowledge.

Pros

The follow up and enthusiasm of the staff.

Cons

A lot to learn, but will be worth it in the end.

Review source

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CC

Christine C.

Sales Manager

### "Just learning Blitz"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 8, 2016

Nick has been great to work with. He has walked me through the steps of the program and very patiently answered my questions. I've had to call when I couldn't figure things out on my own and he calls back very quickly, which is very much appreciated!

Review source

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LO

Larry O.

Consultant

### "Great service today"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 6, 2016

It is very intuitive to use. However, I wish the clients could have flexibility in moving the "fields" view including custom fields) their own liking. Also, in the country field, could you make the United States the default drop-down at the top. I am guessing most of your customers US based. If you used the system a lot, little things like that save time. You guy have been great to work with so far. Calvin Peters help today was exceptional. Eric, Ian, and Moby have all been very helpful as well.

Review source

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AH

ASHLEY H.

OPERATIONS MANAGER

### "Great Software ; Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 27, 2016

Tina is our Account Representative and she always takes the time to go out of her way to assist us with any questions, training opportunities, and recommendations. We have been happy with the performance of the software, but having a representative like Tina makes the overall experience excellent.

Review source

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RD

Ross D.

Agency Owner

### "Great service that has evolved with ever-changing technology!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 15, 2016

Using the BLITZ Lead Management system has made lead tracking so easy while increasing efficiency and productivity! I can't imagine tracking leads any other way. Tina, from BLITZ, keeps in touch with my agency to let us know of any new features and to help train new producers on using the system.

Review source

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TW

Thomas W.

Agency Owner

### "Support and Training"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 11, 2016

Alex is a fantastic trainer and I couldn't be happier with the support and guidance he has provided. As a new agency owner he has been invaluable to me and my agency. He absolutely rocks.

Review source

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BF

Ben F.

Operations Manager

### "Great Onboarding/ Suport"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 28, 2016

Mobi helped me this morning trouble shoot a couple issues I was having. He was extremely patient and knowledgeable. We resolved out issues quickly and are now rolling. Thank you, Mobi, for your help. This is the kind of experience that I look for when calling a company about support on their product.

Review source

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HW

Heather W.

Licensed Sales Producer

### "lots of useful tricks and tools within this program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 24, 2016

thank you to Tina who took the time to go over the program and answer specific questions

Review source

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KS

Kristian S.

Agency Owner

### "makes it's money back and more!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 12, 2016

Blitz is a great tool for organizing leads, it speeds up the productivity of my staff, and we can see the work we've done all in one convenient location.

Review source

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RA

Reed A.

Producer

### "Good for one Great for All!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 9, 2016

This is the second agency I have used Blitz at and I absolutely love the software. So simple to set up and keep track of client conversations and correspondence. Definitely recommend to my coworkers.

Review source

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TS

Tom S.

Owner

### "Helps me really grow my operation. Gives me good visiblity to my ROI on marketing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 5, 2016

I am able to look at employee productivity. Ensures employee accountability and ensures proper follow up. It is very intuitive and requires minimal training. The service is awesome, probably the best part. You always get someone live. If you are looking to know how to do something you don't need an appointment, just a phone call to the service line.

Review source

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PM

Phil M.

Licensed Sales Manager

### "Wouldnt go a year without it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 28, 2016

Aside from the Lead Management software being one of the most user friendly programs, and best integrative technology, Blitz has great customer service. Julie calls me every couple of months just to touch base, and make sure I am optimizing the program, and I continue to learn something every time. Great company, Great product.

Review source

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PC

Paul C.

Agency Owner

### "Easy & adaptable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 27, 2016

I started using Blitz to manage my leads for insurance sales, but with it's array of benefits, I've been able to use this product in many facets outside of that. Furthermore, managing a sales team and their processes can't be made much easier than using this system. With follow-up being so important in any sales organization, Blitz streamlines the functions of running a sales force and holding everyone accountable.

Review source

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AN

Andrew N.

Office Manager

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 18, 2016

Blitz allows us to maximize our time and customize our processes to make us more efficient. While this isn't necessarily easy to set up and achieve, once you get the hang of it and with get the help of one of their customer service reps., you'll be selling more business in no time. Alex (our account manager) is exceptional and top notch!

Review source

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BA

Bob A.

President

### "Its much more than just a lead database!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 18, 2016

The program is simple to navigate, it's easy to train new users on, adding users is simple. Good customer service when needed. Works great for us.

Review source

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DL

David L.

Customer Service

### "Absolutely the service from a customer service in some time."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 15, 2016

Julie, Was very knowledgeable, empathetic to my needs and lack of understanding the system. She is a great example of a quality individual who has a passion for taking care of the customer. I would recommend that you keep her.

Review source

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DB

Dawn B.

Agency Office Manager and Agent

### "Valueable Resource for All of our Leads"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 15, 2016

Although we've had the access to this system for quite sometime a staffing issue did not allow us to use it to it's fullest. We value the fact that we can feel comfortable having one place to store and save all of our leads. Any questions we may have will be kindly answered by a great staff of customer service folks anytime we need them.

Review source

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JU

Jeremy U.

Agency Owner

### "Quick to help and understand your needs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 15, 2016

As a new user, the platform can be overwhelming at first. However, with a quick call in to Alex, and now I feel like a pro. He was very thorough with his demonstrations and explained everything in terms that make sense! He took the time to make sure I was comfortable with everything I needed to be using and also took it upon himself to follow up with items down the road that I will need after my basic understanding.

Review source

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MC

Mark C.

owner / agent

### "I can not figure out how this is going to work with my leads "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

0.0

0.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 14, 2016

this is my 2nd year using this ...I still can not figure out how it works and what it can do for me. I did load 3033 leads into it today with help from Julie. She seemed to know what she was doing but I did not see how its going to help me. I guess I need more time to figure this out.

Review source

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MC

Michael C.

Partner

### "Blitz Lead Manager Is The Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 14, 2016

For all sales professionals who want to have a systematized workflow that will both aid you in closing and "keeping score" there is none better than Blitz Lead Manager!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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