# Page 4 | Hotello Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Hotello the right Hospitality Property Management solution for you? Explore 89 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/104276/Hotello-PMS/reviews

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Hotello

4.5 (89)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Page 4 - Reviews of Hotello

## Showing most helpful reviews

Showing 76-89 of 89 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Josee S.  
General Manager  
  
Used the software for:

### "I am very please with this software"

July 9, 2015

5.0

I used the system since 2011, and I am very satisfied with the services, system, customer service, and everything else. Thank you in the Hotello Team for making my job so easy.

Review Source

ML

Marianne L.  
  
  
Used the software for:

### "Excellent...Always"

February 15, 2017

5.0

We uses hotello since 2009 and, each year, we are happy to see that they continue to improve it, based on the user's comments.

Pros

User friendly

Cons

come in packages...

Review Source

CL

Cindy L.  
Operations manager  
  
Used the software for:

### "Friendly user"

July 8, 2015

4.0

Friendly user, simple, fast and efficient customer service. Improvement: to be able to make changes when the check out is done, for individual and for groups.

Review Source

SC

Stephanie C.  
Sales coordinator  
  
Used the software for:

### "Good"

July 8, 2015

4.0

Very usefull ! There is some issues sometimes like it laggs or if you copy an event, it doesn't copy all the détails. But, it's a very good program.

Review Source

AM

Angela M.  
  
  
Used the software for:

### "Sales Director"

March 20, 2017

4.0

Hotello is user friendly and help is never far away when I need it! They are always updating Hotello to make it better! Great job.

Review Source

VM

Valerie M.  
  
  
Used the software for:

### "Great product"

March 8, 2017

4.0

I work h Hotello since 3 years. It's easy to work The interface is easy to understand. The customer support is always avalaible.

Review Source

BB

Bethanie B.  
Front desk  
  
Used the software for:

### "Easy to use"

July 8, 2015

5.0

It's a great program and it's ease of use is a great benefit. it's organized and easy to train new staff.

Review Source

jT

julie T.  
  
  
Used the software for:

### "excellent "

February 15, 2017

5.0

hi...we have a very good services...it's easy of use . we are satisfied with the quality of the support

Review Source

RY

Robert Y.  
Receptionist / Night Audit  
  
Used the software for:

### "Good working software"

July 7, 2015

4.0

Never had problems with it, working pretty well, easy interface but could look a bit nicer.

Review Source

MG

Mégane G.  
Info-hébergement  
  
Used the software for:

### "Very easy"

July 9, 2015

5.0

The software is very easy to use. Everything is clear and logical.

Review Source

rB

robert B.  
directeur  
  
Used the software for:

### "can't live whitout it !"

July 24, 2015

5.0

always someone to follow up on bugs, no bullshit added !!

Review Source

HB

Hélène B.  
Resp. Ventes  
  
Used the software for:

### "accounting"

July 8, 2015

3.0

The help menu is easy to understand. I refers to the need

Review Source

aB

alain B.  
night auditor  
  
Used the software for:

### "i love it"

July 16, 2015

5.0

it's easy to use and very efficiencly

Review Source

EA

Etienne A.  
Revenue Manager  
  
Used the software for:

### "Easy and efficient"

July 7, 2015

5.0

Wonderful team and software!

Review Source

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