--- title: "eFreight Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFreight Suite Software - reviews, pricing plans, popular comparisons to other Shipping products and more." source_url: "https://www.capterra.com/p/104298/eFreight-Suite/" page_type: "product" language: "en" --- # eFreight Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eFreight Suite ## What is eFreight Suite? Newage is a well-established information technology company focused on providing uninterrupted connectivity for the logistics industry through SaaS-based ERP software. With eFreight Suite, eFreight Suite NEXT cloud-based SaaS software, and ITES services, Newage offers integrated solutions for the supply chain and logistics industry to manage shipments from origin to destinations, thereby meeting the growing needs of the freight forwarding industry. ## What is eFreight Suite used for? [Freight](https://www.capterra.com/freight-software/)[Shipping](https://www.capterra.com/shipping-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 72% Neutral 21% Negative 6% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFreight Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.newage-global.com&name=eFreight Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFreight Suite 3.9 (47) VS. [4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting Price Contact vendor Starting Price $14.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (47) Ease Of Use 4.5 (500) Value For Money 3.7 (45) Value For Money 4.4 (452) Customer Service 3.5 (47) Customer Service 4.3 (430) ## eFreight Suite alternatives [ShipTime](https://www.capterra.com/p/198849/ShipTime/) [4.6 (500)](https://www.capterra.com/p/198849/ShipTime/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198849/ShipTime/) Highest Rated [Pirate Ship](https://www.capterra.com/p/172133/Pirate-Ship/) [4.9 (1,006)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172133/Pirate-Ship/) [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [Easyship](https://www.capterra.com/p/170399/Easyship/) [4.4 (284)](https://www.capterra.com/p/170399/Easyship/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170399/Easyship/) [View all alternatives](https://www.capterra.com/p/104298/eFreight-Suite/alternatives/) ## FAQs about eFreight Suite Overview ### Which roles and teams benefit most from eFreight Suite? eFreight Suite benefits finance and accounting teams, operations managers, and business leaders who need tighter control over freight-related processes. Accountants and finance managers use it for billing, reconciliation, and financial oversight, while operational and IT teams support workflow execution, system management, reporting, and cross-department visibility for faster decisions. Answer based on 47 reviews Overview ### What company size and industries is eFreight Suite built for? eFreight Suite is built mainly for small logistics and supply chain companies, with 83% of reviewers from small businesses and 89% from that industry. It also serves midsize firms at 15%, with limited use in accounting and import/export at 2% each, most often for freight operations. Answer based on 47 reviews Features and Usability ### What are the key features of eFreight Suite? eFreight Suite offers 3PL Management, Freight Shipping, and Import/Export Management for logistics operations, plus Air Shipping, Ocean Shipping, Ground Shipping, LTL/Shared Truckload, and Container Shipping. It also includes Quotes/Estimates, Rate Management, Shipment Price Calculation, Shipment Tracking, Document Management, EDI, Customer Portal, and Accounting. Getting Started and Support ### What training and onboarding options does eFreight Suite offer? eFreight Suite provides in person training, live online sessions, webinars, documentation, and videos. These formats give teams options for guided instruction, scheduled online learning, and self-paced reference materials for learning product features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does eFreight Suite offer? eFreight Suite provides Email/Help Desk, a Knowledge Base, Phone Support, and 24/7 Live Rep support. Users describe support as helpful and cooperative at times, especially by phone, but some report slow resolutions, weak ticket handling, and a need for more proactive service. Answer based on 9 reviews Ease of use ### Is eFreight Suite easy to use for freight forwarding teams? eFreight Suite works well for freight forwarding teams that need familiar workflows and broad operational coverage. Many users find navigation, finance tasks, and reporting access straightforward, especially experienced staff, but some teams find the interface dated, text hard to read, and data entry spread across too many screens and clicks. Answer based on 10 reviews ## Features AI summary Based on 3,171 Shipping reviews According to Capterra reviewers, these are the shipping features buyers prioritize most when evaluating a solution: - **Shipping Labels** (**60%** of reviewers rated this feature as critical) - **Label Printing** (**56%**) - **Parcel Shipping** (**61%**) eFreight Suite includes other shipping capabilities that reviewers also consider important, including **Shipment Price Calculation** (**55%**) and **Shipment Tracking** (**52%**). These features help businesses estimate shipping costs more accurately, monitor deliveries in real time, and make day-to-day shipping operations easier for teams managing orders and customer updates. Shipment Price Calculation 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Calculation of shipment price based on size, weight, route, timeframe, and carrier. Shipment Tracking 4.0 (10) 10.00% of 10 reviewers that rated this feature as important or highly important The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Quotes/Estimates 4.4 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Dispatch Management 4.2 (6) 0.00% of 6 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Document Management 4.3 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Freight Shipping 4.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Shipping products/goods by land, sea or air eFreight Suite 23 features Outsource and manage third party logistics Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Ship packages/goods by aircraft Documents issued by a carrier to acknowledge receipt of cargo for shipment Shipping products/goods in containers Store and organize information about customers and previous interactions A website or login for customers to access information Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another Shipping products/goods by land, sea or air Shipping products/goods by land Management of inbound and outbound shipments in the context of international trade Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Trucks that do not reach full load and can be shared Transportation of goods/products over long distances using ship Generate quotes or estimates for customers Track/optimize rates in relation to usage Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Manage and track operations and inventory within warehouses Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods Get Advice We can help you find the software with the features you need. Features 3.9 (47) 3.9 Based on 47 reviews ## Pricing Value for money 3.7 (45) ### Starting price Free trial not available Value for money 3.7 (45) 3.7 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (47) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (47) 3.5 Based on 47 reviews ## User reviews Overall rating 3.9 Based on 47 reviews Filter by rating 5(14) 4(20) 3(10) 2(2) 1(1) Mentioned topic Sorted by most recent Suresh C. Accounting Import and Export ### "Overall service is very very poor" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 18, 2026 Customer service is very very poor, their team don't have any idea of accounts, with the available wrong data we have to convinced Pros Efreight was a good software around a decade ago, their team was good and able to resolve issues when we were complaining. But currently worst reporting software ever we seen in the last 25 years Cons It's simple, but they don't have good team , when we are complaining they will try maximum to avoid our complains and keep silent Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) 15 years back we had used efs at that time they had good team service level was perfect.now only it seems poor Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sherin S. OPERATIONS EXECUTIVE Logistics and Supply Chain ### "using efreight suit" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 19, 2023 Very good software Pros customer service is good,and very good freight forwarding software Cons Duplicate entry for customer master should recognize by system aimmediatly and give alert that it is already there Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SA Sithik A. Operational Executive Logistics and Supply Chain ### "eFreight Package Review for 2023" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 14, 2023 Pros Feature like quotation, Booking, Job generation for various transportation and invoicing is easy and understandable. Cons While creating customer master, it should not allow to create the duplicate entries. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SK Shanawaz K. Operational Executive Logistics and Supply Chain ### "Review Of eFreight Suite for 2023" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 14, 2023 Pros While creating the Job the details which is fetched from Booking and during HBL generation we can even alerted customer name. Cons While creating customer master, it should not allow to create duplicate details. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NJ Nasiba J. GM Logistics and Supply Chain ### "Local representative support is excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2023 user friendly Pros user friendly, number of reports given are quite useful for data analysis. Cons sales report needs to be customised every time manually. Some of the columns are not needed in the extracted report Reasons for choosing eFreight Suite the features provided in E-Freight for Shipping & logistics business are very good when comparing to alternative product Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RK Ramesh Kumar A. IT Manager Logistics and Supply Chain ### "eFreight - It's a complete Logistic Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 13, 2023 Great application Pros eFreight - It's a complete Logistic Solution which supports all our business units includes IFF - 3PL & FTWZ Cons F&A Bugs need to be arrested and fixed permantly Reasons for choosing eFreight Suite User friendly and customisable Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MA Munawar A. Accounts Manager Logistics and Supply Chain ### "Accounts & Finance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2023 Its' very good freight forwarding software, whereas we are NVOC. There is no vessage / voyage / inventory details in this software, which efreight suite team promised to develop in 2014 Pros All Admin Scrips, all are useful for our trade Cons If the user-wise charges to reduce in the present market Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DM Diana M. ACCOUNTANT Logistics and Supply Chain ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 13, 2023 Average Pros Ease of Use Cons Cannot use it in any browser other than internet explorer Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HN Hariharan N. DIRECTOR Logistics and Supply Chain ### "efs" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 11, 2023 Pros good from start of job to accounts finalisation Cons still in JAVA mode. Screen size reduces. Not easy to operate. JAVA is not updated. Reasons for choosing eFreight Suite yes a whole lot was seen Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RA Racque A. SALES AND MARKETING MANAGER Logistics and Supply Chain ### "Using efreight suite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 10, 2023 Pros The customer service is good and they have been co-operative in helping us sort out our issues. They are reachable on the phone and work on team viewer in real time which helps to ensure work is not delayed. Cons The lack of management reports on the basis of sectors, clients, mode of transport etc in graphical form is a letdown. This should be done immediately. It is not intuitive and data entry is to be done in different pages instead of doing it from one page. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/104298/eFreight-Suite/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.