# Adaxes Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Adaxes Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/104322/Adaxes --- # Adaxes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Adaxes ## What is Adaxes? Adaxes is an advanced solution for Active Directory management and automation. Adaxes offers fully automated provisioning, role-based delegation model, approval-based workflow, AD web interface, self-password reset, Exchange management & automation, Office 365 management & automation, etc. ## What is Adaxes used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Server Management](https://www.capterra.com/server-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1600 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Adaxes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.softerra.com&name=Adaxes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Adaxes 4.8 (5) VS. [4.7 (934)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $1600 Per User, One Time Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.6 (918) Value For Money 4.8 (4) Value For Money 4.5 (480) Customer Service 4.8 (5) Customer Service 4.5 (499) ## Adaxes alternatives [4.7 (139)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175092/JumpCloud-DaaS/) [tenfold](https://www.capterra.com/p/238195/tenfold/) [4.5 (66)](https://www.capterra.com/p/238195/tenfold/reviews/) Starting price $0.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238195/tenfold/) Highest Rated [1Password](https://www.capterra.com/p/176113/1Password/) [4.7 (2,124)](https://www.capterra.com/p/176113/1Password/reviews/) Starting price $7.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176113/1Password/) [View all alternatives](https://www.capterra.com/p/104322/Adaxes/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Control and manage access to company resources Multi-Factor Authentication 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems User Provisioning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Adaxes 13 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Control and manage access to company resources Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Ability to oversee and optimize the operations of a mail server A chronological record of actions or occurrences within a network, software, or process Request two or more credentials to prove user's identity before granting access to systems Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Control, monitor, and secure privileged accounts and their access to critical data and IT applications Plan availability and assign specific time slots for tasks and resources Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 5.0 (4) 5.0 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Basic $1,600 Per User,One Time Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent YY Yeong Yik L. Senior IT Manager Financial Services ### "Adaxes review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 excellent, all the team members like it and streamline our entire IT ops workflow. Pros super easy to use, great UI, great automation rules that simplify a lot of tedious work, workflow approval provide great audit logs who did what and when Cons no full integration to manage office365 object and rely on powershell script, no web based application for the adaxes main configuration Alternatives considered [ManageEngine ADManager Plus](https://www.capterra.com/p/143496/ADManager-Plus/) Reasons for choosing Adaxes workflow approval is more towards IT admin and at the same thing provide great automation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sam L. Systems Administrator Financial Services ### "Best AD Self Service Tool for remote users" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2021 I always say an application is only as good as the support provided, and even during the trial, the support team was quick and quickly resolved the issues we had. Answered all our questions and made the transition to their product a smooth one. Look and feel is updated and current feeling and integration into Windows is a bonus. Pros The ability to remotely reset a password using a public URL and SSL Certificate. The ease of setup was quick and easy. Already after a few months getting great feedback over previous AD Self service product. Cons Lots of features built into the price when we only needed the Password reset/unlock piece. A little pricey, but well worth it in the long run. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Craig M. Sr. Systems Administrator Business Supplies and Equipment ### "Excellent software for delegation of AD management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2020 Pros The software works great as a way to delegate AD management abilities to our help desk without granting them domain admin rights or futzing with delegation of roles in AD. Bonus there is also a lot more features such as automating tasks, automated group building based on rules, automated reporting and so on. We use it daily and the help desk uses it most of the day for their work. This product was also the least expensive for the niche it fills so I was not expecting near as much as I got. Cons I wish it had the ability to manage mobile devices but that might be coming. They recently added the ability to view them although its not as nice as the view in Exchange. Software support hours can be challenging but damn their support team has been super awesome to the point of writing scripts for us which I never expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Adam F. Legal Services ### "Happy Adaxes Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 8, 2017 I've been using Adaxes for a while - there's a small learning curve, but it's aimed at someone who's an IT Pro rather than an IT Developer. If you want to be able to manage user creation, deletion, changes as well as the flow on effects when these events occur, Adaxes gives you a great framework to use. There's a lot of inbuilt functionality, but if something's missing you can either call external programs or just use PowerShell commands. One other big benefit in this product is an effortless web front-end. I'm not a web dev by any stretch, but using clickable menus to create multiple sites and customise what options are visible lets me pass on the user management aspect to others, knowing they can only do what I let them. Highly recommend this product, and you don't need to be a big business to get a lot of value out of it. Pros Easy to use and design from an IT Pro point of view. Doesn't take too long to set up an entire process for new users and departures. Cons Can be some things you'll have to learn or get support on due to the complexity of some tasks you want to do. Support may take a day to get back to you, but the response is well researched and generally won't require any more back and forths. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tony B. IT ### "IT manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 1, 2010 Recommended for automation of AD user provisioning. Pros AD automation Automated creation of Exchange mailboxes Approval-based workflow Web Interface for administrators, self-service and helpdesk Cons no support for scheduling of AD reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)