--- title: "RecTrac Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RecTrac Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more." source_url: "https://www.capterra.com/p/104588/RecTrac/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # RecTrac Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RecTrac ## What is RecTrac? Since 1988, Vermont Systems has specialized in developing fresh software products for managing recreation and parks operations. As the continued market pioneer and leader in Recreation Management Software, Vermont Systems provides a range of applications that increase the efficiency and productivity of recreation operations for municipalities, golf clubs, colleges & universities, and the United States Military, to help their communities play and thrive. From registration to payments to scheduling to tickets to mobile apps, Vermont Systems streamlines processes and operations, creating efficiencies within departments and enhancing patron engagement. ## What is RecTrac used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 70% Neutral 9% Negative 22% Starting price $0.01 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RecTrac?[Manage this product listing](https://www.g2.com/products/rectrac/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RecTrac 3.7 (23) VS. [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting Price $0.01 One Time Starting Price $3835 Usage Based, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (23) Ease Of Use 4.6 (167) Value For Money 3.6 (21) Value For Money 4.7 (152) Customer Service 3.8 (22) Customer Service 4.8 (162) ## RecTrac alternatives [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (44)](https://www.capterra.com/p/252344/DaySmart-Recreation/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (14)](https://www.capterra.com/p/10018718/VenueSumo/reviews/) Starting price $400.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (129)](https://www.capterra.com/p/54308/EZFacility-Club-Management/reviews/) Starting price $144.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/104588/RecTrac/alternatives/) ## FAQs about RecTrac Overview ### Which roles and teams benefit most from RecTrac? RecTrac is most used by recreation supervisors, coordinators, and facility staff who manage program registrations, memberships, activities, and event schedules. Administrative and accounting teams handle customer records, payments, and reporting, while operations and systems specialists support system configuration and data processes. Golf, aquatic, and clubhouse managers coordinate reservations and member services. Answer based on 23 reviews Overview ### What company size and industries is RecTrac built for? RecTrac is built for small businesses in recreational facilities and services, representing 68% and 40% of reviewers, respectively. It serves municipal governments, park organizations, the US Military, universities, school districts, fitness centers, golf courses, rinks, and aquatic centers. Reviewers also include government administration (30%) and government relations (10%), with parks and recreation as the common use case. Answer based on 23 reviews Features and Usability ### What are the key features of RecTrac? RecTrac offers registration management, membership management, and booking management for recreation programs, along with class scheduling, event scheduling, and facility scheduling. It also includes billing and invoicing, electronic payments, point of sale, attendance management, wait list management, customizable reports, CRM, and a self service portal. Getting Started and Support ### What training and onboarding options does RecTrac offer? RecTrac provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual guidance for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does RecTrac offer? RecTrac provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe support as mixed: some report timely, helpful help and improved service over time, while others say responses can be scripted, slow, or hard to reach during setup and troubleshooting. Answer based on 6 reviews User interface ### Is RecTrac easy to use and navigate? RecTrac offers extensive recreation management options, but its interface often requires substantial training to navigate confidently. Parks and recreation staff value the breadth of available functions, while many teams find workflows click-heavy, program setup difficult, and new employee onboarding challenging. Some users also describe the older interface as dated. Answer based on 10 reviews ## Features AI summary Based on 270 Parks and Recreation reviews Capterra data shows that buyers of Parks and Recreation software rank the following features as their top priorities: - **Registration Management** (**70%** of reviewers rated this feature as critical) - **Electronic Payments** (**58%**) - **Customer Accounts** (**53%**) RecTrac supports all three features that reviewers rate most highly: **Registration Management**, **Electronic Payments**, and **Customer Accounts**. Together, these capabilities help parks and recreation organizations manage enrollments, process payments online, and maintain accurate participant records, allowing teams to run programs more efficiently and provide a better experience for residents. Registration Management 4.2 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Membership Management 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Facility Scheduling 3.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Billing & Invoicing 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Reporting & Statistics 4.2 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Facility Management 3.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Manage the maintenance of building facilities RecTrac 46 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Class Scheduling: Schedule in-person or online classes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - League/Team Management: League/Team Management - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Membership Management: Database of members to track personal information of individuals and families - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.0 (23) 4.0 Based on 23 reviews ## Pricing Value for money 3.6 (21) Basic $0.01 One Time Value for money 3.6 (21) 3.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (22) 3.8 Based on 22 reviews ## User reviews Overall rating 3.7 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(7) 4(9) 3(2) 2(4) 1(1) Mentioned topic Recent reviews first, then most helpful Michael B. Facility & Events Coordinator Used the software for: 3-5 years ### "Using this program for the last five years...." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2018 This software is our framework for business and patron management. Pros This is a very efficient software for memberships, programs, point of sale options. Data management is solid and reports are easily generated with almost unlimited choices. Cons The interface seems dated, however we are using the older build and will be upgrading when feasible. Currently looking at the Web Trac feature to assist in serving our patrons. SB Sr Business Systems Specialist Sr Business Systems Specialist Used the software for: 3-5 years ### "Vermont Systems, RecTrac" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2025 I've been using the for software for 19 years and have a great relationship with the customer support and sales teams. Pros The ability to create custom reports and have those reports run emailed to the person directly. The ability to create profiles for the different users and user groups. Cons There are not enough hours in the day to use all the features of the software. Having used the software for so long, I would love to see more information as it relates to specific modules. RS Recreation Supervisor Recreation Supervisor Used the software for: 3-5 years ### "Do not recommend this software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 September 15, 2023 Between the costliness to add the online features and the difficulty with navigating we determined that RecTrac was no longer the best fit for our company moving forward. Pros The best feature of RecTrac is that the user has the ability to quickly clone activities to save time when creating recurring programs or activities. Cons The RecTrac program is not user-friendly. It is difficult to navigate and even more difficult to train new staff to use. We also discovered that with ever-changing technology we needed to add the online check-out option. However, it was unreasonably expensive. AA Aquatic and Member Services Supervisor Aquatic and Member Services Supervisor Used the software for: 3-5 years ### "Great Customer Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 16, 2025 Very positive--the few times we have had glitches with it, support has been very quick to help fix it. Pros It's a great way to set up programming for a park district. It's great for programming, memberships, punch passes, and POS. It keeps things organized within our budget as well. It's the best program I have worked with--though it does require a steep learning curve. Cons Sometimes their updates will cause glitches--some minor, and some are major. Usually it's not an issue--but when it is, it affects all of our programming and membership. JH Jeff H. Golf Professional, Clubhouse Manager Used the software for: 3-5 years ### "Why everyone should have Vermont Systems. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Overall it's a great system. Whenever there is a problem, I can count on Winfield Reichert to help me out ! Pros How easy it is to use. I love the fact that I can use different screens for tee times and green fees. Cons There are so many different options, that it is sometimes difficult to navigate. A good problem to have ! SS SHSAC Supervisor SHSAC Supervisor Used the software for: 3-5 years ### "RecTrac" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 May 25, 2021 It really wasn't best for our recreation programs It was a very complex system Pros The Activities were easy to use Households - some of the information was good to use Cons How hard it was to pull a report Didn't like how you could do the same thing three different ways It seemed like it was more geared toward golf RC Recreation Coordinator Recreation Coordinator Used the software for: Less than 1 year ### "RecTrac is so close to being awesome!" 4.0 November 22, 2018 RecTrac has so much information available and can produce lots of reports, and a ton of capability as a software. It is extremely capable of so much. However, it is not easy-to-use and takes a little more knowledge than an average user to do it. Also, the reporting while dense and super helpful, it does feel buggy and slow most of my use for it. Pros There is just a ton of features included within it. RecTrac is able to handle most situations involving program registration, promotions, etc. and has a strong database and framework supporting it. There are features on top of features that make it a huge value; it is very overwhelming, in fact, all that it is capable of doing. Cons Interface. The ease-of-use is very low for RecTrac. The time it takes to put in programs, lack of shortcut keys, it is hard to copy and paste programs, etc. It is not easy to navigate at all and far too many clicks through multiple pages. I wish, for ex. that creating a program was all on one page, like a form, and not multiple pages you clicked through, so you could look at it all at once. Reporting. This process can be truly burdensome. Coworkers sometimes have to hit run reports 2 or 3 times just to get it to provide what she needs. Also, having to run a report as a PDF makes it take forever; why can't it just display it like it does other pages, especially when you are trying to go through multiple things quickly SO Superintendent of Information Technology Superintendent of Information Technology Used the software for: 1-3 years ### "Powerful software, but a steep learning curve when coming from other systems" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 20, 2018 Pros RecTrac is incredibly customizable and offers multiple methods to solve many day-to-day park and rec problems. It is also relatively inexpensive to own and maintain, and doesn't require transaction processing fees like some of the major competitors. Cons RecTrac's greatest benefit (customization) is also it's occasional downfall; sometimes, too many ways to solve one problem leads to confusion or slight variances in the final outcome. Facility Booking has proven to be more difficult than expected (but it's not impossible to figure out). Initially there were also many issues related to POS hardware, but these have largely been resolved. MA Marketing and Membership Coordinator Marketing and Membership Coordinator Used the software for: 3-5 years ### "User-friendly membership management system--easy to learn and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2018 Pros Clearly laid out interface which makes it easy to find the function you are looking for. Easy to figure out how to use the different functions. Has much more capabilities than we will ever have time to figure out how to use, but we are impressed and satisfied with this product overall. Cons Have had some trouble getting the different elements of the membership card templates to stay linked. Kimberli D. Administrative Coordinator Used the software for: 3-5 years ### "Very useful product, but could be more user friendly. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 13, 2018 Pros The reports we can run are amazing, once we figure out how to do it. The ability to search and browse through the various features is very easy. Cons There are too many ways to accomplish one task. It seems like some of the options need to be streamlined and the duplicated resources should be combined somehow. [View all Reviews](https://www.capterra.com/p/104588/RecTrac/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ACTIVENet vs RecTrac](https://www.capterra.com/compare/104588-115451/RecTrac-vs-ACTIVE-Net)