# RecTrac Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RecTrac Software - reviews, pricing plans, popular comparisons to other Parks and Recreation products and more. Source: https://www.capterra.com/p/104588/RecTrac --- # RecTrac Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RecTrac ## What is RecTrac? Since 1988, Vermont Systems has specialized in developing fresh software products for managing recreation and parks operations. As the continued market pioneer and leader in Recreation Management Software, Vermont Systems provides a range of applications that increase the efficiency and productivity of recreation operations for municipalities, golf clubs, colleges & universities, and the United States Military, to help their communities play and thrive. From registration to payments to scheduling to tickets to mobile apps, Vermont Systems streamlines processes and operations, creating efficiencies within departments and enhancing patron engagement. ## What is RecTrac used for? [Parks and Recreation](https://www.capterra.com/parks-and-recreation-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 70% Neutral 9% Negative 22% Starting price $0.01 One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RecTrac?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vermontsystems.com&name=RecTrac) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RecTrac 3.7 (23) VS. [4.8 (225)](https://www.capterra.com/p/132372/Skedda-Bookings/reviews/) Starting Price $0.01 One Time Starting Price $99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.2 (23) Ease Of Use 4.8 (223) Value For Money 3.6 (21) Value For Money 4.8 (176) Customer Service 3.8 (22) Customer Service 4.8 (191) ## RecTrac alternatives [4.3 (146)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.5 (177)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (100)](https://www.capterra.com/p/127064/RecDesk/reviews/) Starting price $3835.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/104588/RecTrac/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting & Statistics 4.2 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Facility Management 3.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Manage the maintenance of building facilities Facility Scheduling 3.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Registration Management 4.2 (9) 88.89% of 9 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Calendar Management 3.3 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Billing & Invoicing 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers RecTrac 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage attendance for classes, shifts, meetings, or events Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track and manage schedules and meetings via an integrated calendar Track the status of assets and whether they're checked in or out Schedule in-person or online classes Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items League/Team Management Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Provides intelligence to make the right inventory purchasing decisions. Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.0 (23) 4.0 Based on 23 reviews ## Pricing Value for money 3.6 (21) Basic $0.01 One Time Value for money 3.6 (21) 3.6 Based on 21 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (22) 3.8 Based on 22 reviews ## User reviews Overall rating 3.7 Based on 23 reviews Filter by rating 5(7) 4(9) 3(2) 2(4) 1(1) Mentioned topic Sorted by most recent TM Tonnette M. Sr Business Systems Specialist Recreational Facilities and Services ### "Vermont Systems, RecTrac" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 I've been using the for software for 19 years and have a great relationship with the customer support and sales teams. Pros The ability to create custom reports and have those reports run emailed to the person directly. The ability to create profiles for the different users and user groups. Cons There are not enough hours in the day to use all the features of the software. Having used the software for so long, I would love to see more information as it relates to specific modules. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2025 Hi Tonnette! Thank you for the review. We're excited to hear you find value in the reports and the modules. We're continuously updating the program and the training materials. If you have specific requests, don't hesitate to reach out. Thanks for being a customer! CD Charles D. Office Systems Specialist Recreational Facilities and Services ### "Rec Trac Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2025 Overwhelmed at first, but now comfortable with using it. I find it easy to use and also to explain how to use it Pros The almost unlimited ability to get any report and ask it to conform to what we need. Once I started working with it the easier it became. Cons The Help section is hard to use. It is confusing and often does not pertain to what I want. If it does not help me I send in a ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Michelle K. Aquatic and Member Services Supervisor Health, Wellness and Fitness ### "Great Customer Support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2025 Very positive--the few times we have had glitches with it, support has been very quick to help fix it. Pros It's a great way to set up programming for a park district. It's great for programming, memberships, punch passes, and POS. It keeps things organized within our budget as well. It's the best program I have worked with--though it does require a steep learning curve. Cons Sometimes their updates will cause glitches--some minor, and some are major. Usually it's not an issue--but when it is, it affects all of our programming and membership. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Hello Michelle, Thank you for recognizing our support. It's been an area of focus to help us serve you better. Thanks for being a customer! DM Diane M. Accounting Services Government Relations ### "Great Customer Support with Vermont Systems " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2025 Excellent! Great customer support and timely resolution. Pros Their response time and solutions to resolve issues. Cons There is nothing that comes to mind in my experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2025 Hello Diane, Thank you for your review and kind words. We're glad you've found our customer support responsive and effective. JH Jeff H. Golf Professional, Clubhouse Manager Government Relations ### "Why everyone should have Vermont Systems. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2025 Overall it's a great system. Whenever there is a problem, I can count on Winfield Reichert to help me out ! Pros How easy it is to use. I love the fact that I can use different screens for tee times and green fees. Cons There are so many different options, that it is sometimes difficult to navigate. A good problem to have ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2025 Hello Jeff, Thank you for leaving a review of RecTrac on Capterra! We're glad you find it easy to use and appreciate the work we've put into the product - and that you can count on our support team! Thanks for being a customer. KC Karen C. Recreation Coordinator lll Recreational Facilities and Services ### "Rec Trac review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 2, 2025 I have been using it for 25 years now. While it has been frustrating trying to learn how to program over the years, the customer support has come a long way. Dedicated employees to maintaining and programming Rec Trac are very necessary. Pros The customer support system has improved greatly over the last 20 years. Cons There is a whole lot to learn on the IT side and programming side of things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2025 Hello Karen, We're glad you're a customer and appreciate you noticing our efforts in support. It's been an area of focus to better serve customers like you. Thanks again TO Terra O. Recreation Supervisor Recreational Facilities and Services ### "Do not recommend this software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 September 14, 2023 Between the costliness to add the online features and the difficulty with navigating we determined that RecTrac was no longer the best fit for our company moving forward. Pros The best feature of RecTrac is that the user has the ability to quickly clone activities to save time when creating recurring programs or activities. Cons The RecTrac program is not user-friendly. It is difficult to navigate and even more difficult to train new staff to use. We also discovered that with ever-changing technology we needed to add the online check-out option. However, it was unreasonably expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Maija P. Owner & Director Sports ### "Rectrac—Good Software for a Large Organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 19, 2022 Overall management, especially facilities is great with Rectrac. The time needed to train staff to use the program and the software not being intuitive is the biggest drawback. Pros Rectrac is a nice system to use if you have a large program with multiple facilities. Good to use for something like a Parks & Rec program. It has great software for multi-facility management and booking. Registration for programs can also be used on a large scale. Payment processing is simple. Cons The system is not user friendly. Staff must be well trained in order to use the programs especially for registration, loading classes, and running reports. When selections are incorrectly selected, there are no clues given on how to get the report you need. Reasons for choosing RecTrac In my new program, I have switched over to Jackrabbit since my program is now smaller and the Jackrabbit is much more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Software Specialist Government Administration ### "Over-Rated" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 21, 2022 I have never been so frustrated with almost every aspect of a software. Pros Although there are a lot of features included they are not easy to use AT ALL. Cons Customer service is absolute trash, when they finally respond it's as if they are learning the software while trying to be the expert at the same time. Software is not intuitive at all. Constant issues with connection, reports running late, information not being updated, too many back-end manual work. Nothing is simple or easy. There are so many steps to complete one single task. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Administration Assistant Government Administration ### "We are moving to new software" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 August 31, 2022 Pros This software has the potential to do many things in certain recreational settings. Cons Since moving to the 3.1 we have had so many issues, far more than is acceptable with any software. The integration program was a connectivity issue for years. We weren't getting waivers with online registrations for months and only found out about it by accident. The separate steps and screens you must visit to set up anything in the software is too many and easily missed. After 4 years of having the 3.1 only one team member is able to do 90% of the software operation and the rest of the staff struggles with just running reports. We are not able to use many of the features in RecTrac due to requirements we cannot follow, such as drop in classes, daycare classes, invoicing, there is always a stipulation in the programming that hinders us from being able to use it as we need to use it. Example: billing or invoicing, a service item cannot be invoiced. We must include a service item in 90% of invoices. We also receive complaints from patrons about the on-line registration and it's confusing layout. We are currently having issues with the online site not working properly ( we are hosted online) and not knowing there is an issue till a patron calls to inform us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/104588/RecTrac/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ACTIVENet vs RecTrac](https://www.capterra.com/compare/104588-115451/RecTrac-vs-ACTIVE-Net)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)