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Looking to learn more about Parks and Recreation software similar to RecTrac? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
"We are moving to new software"
Pros: This software has the potential to do many things in certain recreational settings.
Cons: Since moving to the 3.1 we have had so many issues, far more than is acceptable with any software. The integration program was a connectivity issue for years. We weren't getting waivers with online registrations for months and only found out about it by accident. The separate steps and screens you must visit to set up anything in the software is too many and easily missed. After 4 years of having the 3.1 only one team member is able to do 90% of the software operation and the rest of the staff struggles with just running reports. We are not able to use many of the features in RecTrac due to requirements we cannot follow, such as drop in classes, daycare classes, invoicing, there is always a stipulation in the programming that hinders us from being able to use it as we need to use it. Example: billing or invoicing, a service item cannot be invoiced. We must include a service item in 90% of invoices. We also receive complaints from patrons about the on-line registration and it's confusing layout. We are currently having issues with the online site not working properly ( we are hosted online) and not knowing there is an issue till a patron calls to inform us.
"We are moving to new software"
Pros: This software has the potential to do many things in certain recreational settings.
Cons: Since moving to the 3.1 we have had so many issues, far more than is acceptable with any software. The integration program was a connectivity issue for years. We weren't getting waivers with online registrations for months and only found out about it by accident. The separate steps and screens you must visit to set up anything in the software is too many and easily missed. After 4 years of having the 3.1 only one team member is able to do 90% of the software operation and the rest of the staff struggles with just running reports. We are not able to use many of the features in RecTrac due to requirements we cannot follow, such as drop in classes, daycare classes, invoicing, there is always a stipulation in the programming that hinders us from being able to use it as we need to use it. Example: billing or invoicing, a service item cannot be invoiced. We must include a service item in 90% of invoices. We also receive complaints from patrons about the on-line registration and it's confusing layout. We are currently having issues with the online site not working properly ( we are hosted online) and not knowing there is an issue till a patron calls to inform us.