SpaGuru

CHIDESK

4.5 / 5 18 reviews

Who Uses This Software?

Any business operating an appointment-based business can be catered for by our software solutions. These include spas, fitness, salons, medical practitioners and wellness studios.


Average Ratings

18 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $40.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SpaGuru
  • www.spaguru.co.za
  • Founded 2009
  • South Africa

About CHIDESK

SpaGuru provides software solutions to match your unique business requirements. ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single solution. ChiDesk is an ideal solution for spas, salons, fitness and medical practitioners. We also offer an installed Windows-based product called SpaGuru, for businesses that are not ready to make the move to the cloud.


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CHIDESK Features

  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Package Creation
  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)

CHIDESK Reviews Recently Reviewed!

Awesome and powerful software!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very friendly developer and support team, they are very willing to go the extra mile for their users.

Cons: The only negative thing I have to say is the scheduler design can become very cramped when adding more than 30 therapists.

SpaGuru

Dec 19, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am very happy to use SpaGuru software it helped me a lot in my business and the customer service is more than perfect I just have small issues that i cant use a lot of options (may be it is related to my country system) like sending emails or sms.

SpaGuru review

Dec 01, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Easy to use software. Customer service is normally great.

Spa Guru product review

Nov 30, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To whom it may concern,

Spa Guru is a great product that we use in our health and wellness businesses. Its user friendly with loads of reporting functionality. The owners Gary and Colette Halberstadt is always helpful and open to ideas and suggestions for new functionality. After sales service, product ease of use, functionality and training are very important aspects to consider.

We have tried other products specific to the Spa industry and I would definitely suggest this product over any other competitors in the market.

Kind regards

Go for it!!!

Nov 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using SpaGuru for four years now and we cannot think of a single complain. We are very satisfied with the software features and the staff are all very accommodating. You get the answers and solutions in just a click. If you are looking for a spa software...SpaGuru is highly recommended!!! Go for it!!!

Spa Guru Evaluation

Nov 21, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Spa Guru has been an amazing addition to our Spa. It does a lot of great reports and we love the user friendly online booking service which is now linked to our website. The marketing facility where you can set up emails & sms's from & schedule them to run at certain times or days is awesome too. The only recommendation I have to future spa's is install Spa Guru before you open so that you can load everything - stock, services, products as with any system it is time consuming & difficult if you fall behind. Most of the facilities are user friendly, just a few that are a bit complicated that you need to get around. The customer after sales service is unbelievable, you can phone through & someone will assist you immediately. Another great feature is that I have the system on my lap top which is synced & I can make or delete booking outside of the spa. All and all it is a great system.

SpaGuru and online product, CHI DESK.

Nov 20, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's:
Service is always at hand when needed-Very efficient
The product is versatile and adaptable for personal preference
I enjoy the reminders it sends out to clients
Just a really great program

Cons:
One should be given more training on the program. I find that because there is so much within the program, one need more training time to understand it completely.

Spa Guru

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A wonderful product, makes running a salon easy. Manages stock, staff and always new updates.

SpaGuru

Nov 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SpaGuru allows you to set up a customer service business quickly without having to develop or find software according to your business model. In less than a day, you can be up and running with your financial aspects, services offered and most importantly provide a professional customer interaction and relationship management service.

SpaGuru

Nov 20, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is an invaluable piece of software for our business. The best part is the customer service. They are always receptive to improvement ideas and are very quick to respond to problems or queries. I have never had to wait more than a few minutes for someone to help me.

Satisfied Customer

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is a program that works and where one has access to accurate figures. It is easy to use, extremely helpful support team. Some added benefits which I find very useful is on-line booking for clients and off-site accessibility.

Well done Spa Guru

Review on Spa guru

Nov 19, 2014
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Spa Guru is a easy to use software for any body that needs to control stock, bookings and employees working hours.

Spaguru

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are very impress with this program, save alot of time, easy to understand. Excellent assistance from the Spa guru team. We will definette recommend it to any person who is in need of such a program !
One a again thanks to SPA-GURU !!

Spa Guru

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Staff are very friendly and helpful. Great customer service.

SpaGuru

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A great overall system, giving me all the necessary tools to run my EMS business successfully.
The back up service is phenomenal with all queries been answered instantly or with a return call shortly after with the correct answers.
Zeena and Aletta are professional and there constant communication with us makes my business run professionally.
I highly recommend SpaGuru to my clients.

SpaGuru Software

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SpaGuru is a fantastic all round booking system. They are so unbelievable in their support, they were the only company that was willing to help me by changing the colours of the program to make it accessible for my disability. You guys rock! Rest of the world, come and learn from SpaGuru how to help and organize your company!

Revolutionary front desk software

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Chidesk has really changed the way we do business. Thanks to the cloud based software I can keep tabs on my business without having to be in the building as with other software.

The features have helped us to stream line our business, improving productivity and increasing profit.

The support team have been extremely helpful and are always open to ideas for new functions.

The monthly cost of the software far exceeds the value received from Chidesk.

Really Good

Sep 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I own a medical aesthetic practice and share with a doctor and this software is fantastic!
Very easy to use and really great that its accessible online. Our clients all book online and purchase products from us online as well which is perfect.