Who Uses This Software?

Local Governments and Special Service Districts


Average Ratings

1 Review
  • 3 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Caselle
  • www.caselle.com/
  • Founded 1978
  • United States

About Caselle Utility

Simple, effective software that keeps utility services up to date and customer payments manageable. Caselle Utility Management offers a unique solution for all your specialized billing needs. This application is designed for any organization that deals directly with customers and needs an efficient way to keep track of billings and metered services.


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Caselle Utility Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Caselle Utility Reviews Recently Reviewed!

Caselle Review

Feb 10, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: We just very recently updated to Caselle Clarity. It is slower than molasses, functionality is worse than basic regular Caselle; the old version is much better, and of course, less expensive.