--- title: "ABC Ignite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ABC Ignite Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/104888/Datatrak/" page_type: "product" language: "en" --- # ABC Ignite Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ABC Ignite ## What is ABC Ignite? Boost the performance of your gym with ABC Ignite, the industry-leader in providing user-friendly membership management software for the fitness industry. Our software development team has made major improvements to our systems, giving you the best uptime rate in the industry. Start enjoying 99.9% uptime! On top of that, your onboarding process will also show a 5% increase in cash collected within the initial 90 days. ABC Ignite is the #1 choice for club & gym management software. ## What is ABC Ignite used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Club Management](https://www.capterra.com/club-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 62% Neutral 21% Negative 18% Starting price $0.01 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ABC Ignite alternatives Highest Rated [4.8 (346)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,647)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (612)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about ABC Ignite Overview ### Which roles and teams benefit most from ABC Ignite? ABC Ignite is most used by gym owners, general managers, and operations leaders who need visibility into memberships, staff performance, and daily business activity. Sales advisors, fitness managers, and front-desk teams rely on it to manage leads, member onboarding, scheduling, and retention workflows that improve client engagement and revenue. Answer based on 36 reviews Overview ### What company size and industries is ABC Ignite built for? ABC Ignite is built for fitness clubs of all sizes, with strongest adoption among small businesses at 87% and Health, Wellness and Fitness organizations at 71%. It also serves midsize businesses at 10% and enterprises at 3%, with some use in Computer Software and Consumer Services. Common use centers on membership management. Answer based on 39 reviews Features and Usability ### What are the key features of ABC Ignite? ABC Ignite offers membership management, class registration, appointment scheduling, and online booking for gyms and fitness businesses. It also includes billing and invoicing, recurring payments, CRM, client portals, reporting and analytics, access controls, mobile access, and third-party integrations for managing members, staff, and communications. Integrations ### Which third-party tools and platforms does ABC Ignite integrate with? ABC Ignite integrates with InTouch CRM and Perkville. The catalog also shows InTouch CRM as the reviewer-mentioned integration, indicating support for CRM-connected workflows. These integrations help ABC Ignite connect member and customer data with related business systems. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does ABC Ignite offer? ABC Ignite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference materials. Answer based on 4 reviews Getting Started and Support ### What customer support options does ABC Ignite offer? ABC Ignite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Reviewers describe support as generally quick and helpful for troubleshooting and screen-sharing guidance, though some mention delays, difficulty resolving account changes, and inconsistent follow-up on more complex requests. Answer based on 9 reviews ## Features AI summary Based on 4,076 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) ABC Ignite supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records organized, and handle transactions efficiently, allowing teams to run membership programs with less manual work and better day-to-day oversight. Member Database 3.3 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 3.3 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Renewals 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Billing & Invoicing 3.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Recurring/Subscription Billing 3.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service ABC Ignite 88 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Performance Tracking: Tracks fitness and exercise performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Gyms: Intended for sports & fitness gyms - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Push Notifications: Trigger clickable pop-up messages - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 3.7 (37) 3.7 Based on 37 reviews ## Pricing Value for money 3.7 (32) Basic $0.01 Value for money 3.7 (32) 3.7 Based on 32 reviews ## Integrations [ Perkville](https://www.capterra.com/p/121217/Perkville/)[ InTouch CRM](https://www.capterra.com/p/124044/InTouch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (32) 3.8 Based on 32 reviews ## User reviews Overall rating 3.7 Based on 39 reviews Filter by rating 5(13) 4(11) 3(8) 2(4) 1(3) Mentioned topic Sorted by most recent SG Sarah G. General Manager Health, Wellness and Fitness ### "ABC Blows, don't waste your time" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 21, 2023 I hope they go bankrupt. This is the absolute worst company I've ever worked with Pros absolutely nothing. I hate this company with the fire of a billion white hot burning suns Cons I can't hit just one thing. It's the entire program. Constantly screwing up our memberships, not turning off fobs, I have had to completely redo accounts, call center isn't even in the United States...you get an Asian lady named "\[sensitive content hidden\] ".....yeah right, \[sensitive content hidden\] ......members are left outside due to fobs not working on current accounts, call center tells them they don't exist. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Ron K. President Recreational Facilities and Services ### "Great for traditional big box fitness facilities" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 June 9, 2023 Billing fees are much higher than similar software packages and more inline with large corporation with multiple facilities. There are certainly better options available for single facilities that make training, onboarding and usability much simpler. Pros Capabilities to manage across multiple locations with ease and deploy packages and memberships broadly as well. Cons Outdated technology requiring extensive training. Cumbersome navigation. For a single facility with a fairly simple membership model, the complexity of the software was a drain on time and required significant training to gain comfort in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BE Brianna E. Gym Manager Health, Wellness and Fitness ### "ABC Fitness Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 June 5, 2023 Mediocre to say the least. Software needs to be updated in various ways to match the needs for fitness staff and facilities who are using it. Pros The area that is most impactful would be the reports section and the different reports that we can build. Cons It is not user friendly for our staff and the numerous steps without being able to open and view various pages and the time it takes to locate abs do anything in the software is not ideal. Sometimes I am able to troubleshoot things faster than the Tech support department. Switched from [ABC Gymsales](https://www.capterra.com/p/174379/GymSales/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZS Zeke S. General Manager Health, Wellness and Fitness ### "Highly Don't recommend" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 May 18, 2023 their software is definitely capable - and we haven't seen the new Ignite face lift that modernizes it and would likely make ease of use. however this doesn't matter when I have horrible assistance in creating new reports I need, adjusting many accounts over into new membership types, changing out contracts for me, and just about everything I request that I'm not able to do myself. Pros Once learning their software I was able to do a lot capacity wise comapred to other software companies I've seen. Cons The customer service when needing big changes is terrible. my assigned agent was new, and I quickly passed him in knowing about their software only having used it a few months more than him. Many of their higher ups wouldn't even respond to me via email at all until a third email with a bit of attitude about needing a response or what is going on. To this day we are shopping for a new company as we are going one over a month since my initial request to implement a new "additional services" contract to be signed for our new kid zone. I have members signing paper copies currently because i couldn't wait any longer to open up the space. Reasons for choosing ABC Ignite was prior management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Eugen K. Administration Health, Wellness and Fitness ### "room for emprovement" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 21, 2022 the Advertising needs improving to the customers but needs spiciness Pros its basic needs to being catching like I needs to be wow Cons think of how to attract people attention short and sweet but with a bang not simple but out of the box Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Steve D. Owner Health, Wellness and Fitness ### "The biggest and most experienced - bigger is not always better." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 10, 2022 Overall they were a B+. Stable software, great up-time and availability, good reporting. For our single gym the price was pretty steep and when we renewed they did not have any options. Ultimately we found a system that met our needs at a much lower cost for the software and CC fees. Pros It is a very stable platform with great reporting capabilities. It manages members and payments seamlessly. Although it should since it is the bread and butter of the software. Customer support was 24-7 and fantastic. Very quick to respond and very knowledgeable. Cons The stable platform is based on an older technology so customizations or changes are very difficult. Upgrades were promised based on a new browser based system but they were delayed endlessly. The browser is just a "skin" over the legacy system. It worked for our small 24-7 so this is not really a criticism, just a fact if you are looking for cutting edge technology. The monthly fees were high and they had add on fees for processing and "system maintenance" fees Alternatives considered [Gym Business Manager](https://www.capterra.com/p/151118/MoneyMovers/) [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) [Gym Insight](https://www.capterra.com/p/127557/Insight/) Reasons for choosing ABC Ignite We inherited ABC, but did renew for two terms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LU Lauren U. Sales Advisor Health, Wellness and Fitness ### "Lots of Potential" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 April 21, 2022 ABC was with us for a long time, so clearly we liked using ABC and found it useful. However, there are several ways to improve the look of it and make it easier for us to use. Pros I like that ABC can integrate with CRM systems since we did not have one with ABC included and had a member portal option available. Cons ABC was not super easy on the eyes or user friendly. ABC did also not make it easy to switch primaries or run clean reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AI Angi I. Owner Health, Wellness and Fitness ### "Worst customer service ever! The company completely changed about 6 months after we started using " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 5, 2022 Awful! Losing members because no one is ever available to help in situations! EVER!! Unless you want to talk to someone in India that has no flipping idea about the software!!!! Pros I can’t think of anything positive! It’s been a nightmare!! We’ve lost members because of the lack of help! Now they’ve outsourced to India! When there’s a problem, you will never get a quick solution if you get a solution at all!!! Cons EVERYTHING! Client services. Tech support. The fact that if you email about an issue there is no help immediately. EVER Reasons for choosing ABC Ignite They talked a great game. They know what a pain it is to switch once they “got ya” Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shsin S. Gym owner Health, Wellness and Fitness ### "Poor software management and system support" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 23, 2022 They are doing billing and access control at an acceptable level. However, tech support, reports, point of sale, data entry, member portal, and retention are all below standard performance or nonexistant. Pros Captures membership data Access control Billing daily Cons Poor/no support for gym owners Lack of response from management team Poor data reports Cumbersome and not user friendly Poor tech support Long hold time no solutions to ongoing problems Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [MotionSoft](https://www.capterra.com/p/43011/Powerful-Club-Management/) Reasons for choosing ABC Ignite Billing processes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kari K. Writer Writing and Editing ### "great fitness solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2022 Overall, this is a great experience esp if you're needing something to sync everything together. Just be ready for it to lag at times. Pros You can easily navigate this system even if you don't consider yourself an expert with programming. It's user friendly. A lot of options are available with this software. Cons It can be very slow and sluggish at times. It can crash when you least need it too and might freeze at times when you're working on things. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 22, 2022 Kari, thank you so much for taking the time to leave us this excellent review! We're always looking for ways to improve, so we appreciate your honesty. :D [View all Reviews](https://www.capterra.com/p/104888/Datatrak/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.