# Page 2 | ABC Ignite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ABC Ignite the right Membership Management solution for you? Explore 39 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/104888/Datatrak/reviews

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ABC Ignite

3.7 (39)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ABC Ignite

## Showing most helpful reviews

Showing 26-39 of 39 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Health Educator  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A fairly effective portal for our gym"

January 2, 2019

4.0

Pros

I liked the variety of different appointment types I could book - the color coded schedule view allowed me to easily read my schedule each day.

Cons

I wish this software linked up with other calendar sources, so you could sync other calendars with it. I also wish it sent notifications when something was scheduled, I found myself surprised by appointments that I did not schedule myself.

Review Source

VR

Verified Reviewer  
General Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "ABC Financial Review"

October 16, 2018

5.0

DataTrak has so many reports that we can pull which helps us gather information on our trends and company success. Without it, we couldn’t predict our company’s ROI

Pros

I love the online portal so much. Anytime I need to make changes to a clients account, it can be done with the click of a button. The reports I’m able to pull are also so vital to our company’s organization.

Cons

At times its difficult to make changes to an account if an invoice is close to being withdrawn. Calling customer service to handle the problem is also difficult.

Review Source

CM

Christopher M.  
Sales Advisor  
  
Used the software for: 2+ years

### "Awesome experience. I have used ABC for years and it only gets better."

November 22, 2017

5.0

Pros

ABC helps me manage all my members and helps me stay tuned into other clubs members as well. The Note taking ability is the biggest pro for ABC and customer relations.

Cons

I dislike in certain sections like doing member cancellations or freezes you cannot go back in forth through tabs to retrieve information and save what you have filled on the e document also.

Review Source

kR

karen R.  
executive director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Absolutely love the system and most of all the support."

March 15, 2018

5.0

Great reporting, Easy to use, Very easy to convert from old system, Minimal headaches, Password changes great for compliance

Pros

Easy to navigate and easy to get with we need. I think the best part of the system is the support and the responsiveness of the support team.

Cons

The only con is that we have to input classes into datatrak for the app. These classes are free but it is how it works.

Review Source

wW

weston W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Super customer service "

December 17, 2018

5.0

Pros

When you need help it’s there. When you call in with a question or need help usually they answer right away if not a super short wait time with very friendly service. They stay with you until the problem is solved

Cons

It can be hard to use it has a very dark interface with small print and so many options to choose from it’s easy to get lost

Review Source

KS

Kristen S.  
Front manager  
  
Used the software for: 2+ years

### "Awesome! "

June 26, 2018

5.0

Pros

This was by far one of the best softwares used in our gym. I loved all the options within the software itself. Was very reliable and held so much info on members, they're training, payment and much more

Cons

I don't think I can say I had come across any cons with this software. All ends met my standards while working in the gym,

Review Source

CM

Chris M.  
Salea Manager  
Sports  
Used the software for: 6-12 months

### "CRM Review "

March 7, 2019

5.0

Really great experiences

Pros

Data Track keeps me very orginized and keeps my clientele in tune with there business responsibilitied.

Cons

Something are not the best to navigate wish it was a little smoother and had an app you can connect too.

Review Source

JJ

Jessica J.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "All of our front desk in sales portion of our business is run off of data track"

July 3, 2018

3.0

Pros

Data track has a lot of features that can be used to run a facility. This includes billing personal information invoices photos etc. we use data track at our gym for clients to sign in

Cons

The software on our computer will sometimes slow down quite a bit. We have to restart the application in order for it to get working again

Review Source

PJ

Paul J.  
Conditioning Coach  
  
Used the software for: 6-12 months

### "It took a while to learn my around DataTrak, but once I became familiar, I enjoyed it. "

February 12, 2018

4.0

Pros

I thought the Calendar feature was very easy to use. I was able to block out my calendar if needed, and then others could go in and schedule clients during my open times. If a client cancelled, it was simple to remove or reschedule the event without affecting payroll.

Cons

There are so many features, tabs and options that it took some time to learn. I also think the layout could use an update; it looks like I'm using a program from 2005.

Review Source

VR

Verified Reviewer  
personal trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ABC financial "

April 23, 2019

2.0

Pros

allows you to schedule clients albeit in an inconvenient way.

Cons

poor software, feels extremely out dated. anything else is better.

Review Source

KK

Kari K.  
Writer  
Writing and Editing  
Used the software for: I used a free trial

### "great fitness solution "

February 15, 2022

5.0

Overall, this is a great experience esp if you're needing something to sync everything together. Just be ready for it to lag at times.

Pros

You can easily navigate this system even if you don't consider yourself an expert with programming. It's user friendly. A lot of options are available with this software.

Cons

It can be very slow and sluggish at times. It can crash when you least need it too and might freeze at times when you're working on things.

Review Source

Response from ABC Fitness

July 22, 2022

Kari, thank you so much for taking the time to leave us this excellent review! We're always looking for ways to improve, so we appreciate your honesty. :D

DM

David M.  
Money Market Trader  
Financial Services  
Used the software for:

### "null"

December 11, 2018

5.0

Review Source

TJ

Tina J.  
  
  
Used the software for:

### "null"

March 16, 2019

4.0

Review Source

TD

Tom D.  
  
  
Used the software for:

### "long time customer"

March 28, 2017

5.0

great, easy to use, software! Best customer service in the industry. I would recommend this software to any operator.

Pros

great customer service.

Review Source

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