First Time Quality

FTQ360


5 / 5
1 review

Who Uses This Software?

General Contractors, Home Builders, Specialty Contractors, Engineering Firms, Inspection Firms, Insurance Companies, and Product Manufacturers.


Average Ratings

1 Review

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    Branded company plans start with 1 users.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • First Time Quality
  • www.firsttimequality.com
  • Founded 2002
  • United States

About FTQ360

Construction Quality Management Software for homebuilders, GCs and Subcontractors. Save inspectors hours of time with auto-separating and emailing of punchlists to responsible parties/subs. Provide a consistent inspection process, increase accountability and systematically make improvements. Know what's up next and what's been missed. Use trend, ranking & status reports to know where problems occur and when coaching is needed. FTQ360 is affordable, simple to use, yet rich in features.


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FTQ360 Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management
  • Appointment Management
  • Customer Database
  • Dispatch Management
  • Equipment Tracking
  • Photos In Reports
  • Print on Site
  • Report Templates
  • Speech Recognition
  • Subcontractor Management
  • Collaboration
  • Commenting / Notes
  • Document Management
  • Drag & Drop
  • Drawings Integration
  • Include Photos In Reports
  • Issue Tracking
  • Quality Control Checklist
  • Task Management

FTQ360 Reviews


Very happy with this program, user friendly, versatile, efficient, time saving, subs love it too.

Nov 20, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Provides an easy, efficient means for Field to perform inspections, send notices to subs, other trade partners and inter-departmentally for internal use, and for these recipients to reply within the program to either clear the item or communicate what they need. All Inspections, including comments, are archived. Provides project and product data and a way to track performance by Project, PM, Vendor, Checklist and Checklist Item. The program is so versatile that we have tailored it to fit the needs of departments other than Construction, such as Land and Product Development and Purchasing, as well as using it for Safety Inspections in the Field. It is very user friendly, fast and efficient and we have had good feedback from our Vendors (subs) who use the the program to clear the items sent to them, or to communicate their needs back to the sender prior to clearing the item. The reports offered are very good, providing the opportunity to view data at different levels. There is much more for us to learn about this program in order for us to use it to its full potential. Also, working with the Developers and Customer Service - they are the best software company I have ever worked with, they are always available and genuinely interested in perfecting the program to meet their customers' needs, their willingness to help is unsurpassed and they are a pleasure to work with.

There is a phone app for FTQ360 Mobile Inspections which is so easy to use that it is the preferred method of use for 90% of our Field personnel as well as a large number of our Subs.

Overall: Because it is so easy to use, better process compliance from our users, which results in more accurate data derived. Excellent data archival, the ability to take/attach photos in real time, or to attach documents or request signatures is extremely helpful and time saving. The fact that this is a program that can be used by different departments within our company provides a standard which encourages cohesiveness in our processes.

Vendor Response

by First Time Quality on November 21, 2017

Thank you for your review, Jacie. It's a pleasure working with a company like Thrive Home Builders that's dedicated to building a high quality product.