Who Uses This Software?

Custom Machinery & Equipment Manufacturers PV, Tank & Process Equipment Manufacturers Custom Transportation Equipment Manufacturers Mold, Tool & Die Manufacturers Metal Fabrication Manufacturers


Average Ratings

23 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Genius Solutions
  • www.geniuserp.com
  • Founded 1990
  • Canada

About Genius ERP

Genius Solutions is a complete enterprise resource planning (ERP) solution, including software, implementation services and field expertise for small to mid-sized custom manufacturers. Genius ERP is built for manufacturers handling make-to-order, engineer-to-order, custom-to-order and assemble-to-order manufacturing. Accurate estimating, product engineering, inventory control, production planning, accounts management and complete oversight: one system that helps simplify complex manufacturing.


Genius ERP Features

  • Accounting Integration
  • CRM
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Order Management
  • Project Management
  • Purchase Order Management
  • Reporting/Analytics
  • Supply Chain Management
  • Warehouse Management
  • Accounting Integration
  • ERP
  • Maintenance Management
  • MES
  • MRP
  • Purchase Order Management
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Safety Management
  • Shipping Management
  • Document Management
  • Forecasting
  • Quality Control
  • Quote Management
  • Resource Management
  • Supplier Management
  • Supply Chain Management
  • Traceability
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management

Genius ERP Reviews Recently Reviewed!


End to End Manufacturing ERP

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We chose Genius ERP because we are a custom, make to order manufacturer, and Genius allows us to design and release parts of the machines in Solidworks as they are complete to production. This allows us to manufacture complex machines in less time by getting a jump start on long lead items using just in time purchasing and production scheduling. Genius tracks all costs to each machine which gives great visibility into our margins that we can trace all the way to our financial reports.

Genius ERP is utilized throughout all our business processes from customer order through to final shipment and invoicing and then flows through to our financial reports. With all employees working in a single integrated system, it has allowed our process flow to become smoother with less questions popping up across departments.

Cons: I would love to see them update the UI. There are lots of clicks required with each transaction.

Overall: We have had a great experience with Genius. Their product consultants who helped us implement the software focused on how to develop processes through the software that solved some bottlenecks as well as gave us much better cost and hour tracking.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Jennifer, Thank you so much for taking the time to leave us a review ¿ we are always happy to hear from our great customers like you! I¿m really glad that Genius ERP is helping you speed up production and making all of your business processes run more smoothly. We love learning how our customers are making Genius ERP work for them! Thanks also for the feedback on our UI ¿ it¿s important for us to learn where we can improve. We really value your comments on our system, thanks for leaving us a great review! - Jesse Linklater, Director of Marketing

Genius fits well

Jul 14, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.

Cons: Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.

Overall: We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.

Recommendations to other buyers: It is a pretty good software for a SME; because it's easy to use, a short introduction is enough to be functional; it is always possible to test and learn by ourselves. Since the financial module is available, we switch our accounting system for it. The greatest benefit is the ability to have all our data grouped within a single system.

Capterra loader

Great ERP for manufacturing

Jan 03, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: This is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.

Cons: Customization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.

Overall: We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us ¿ thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing

You have to pay for everything all thetime; Very poor customer service

May 26, 2016
3/5
Overall

3 / 5
Ease of Use

3.5 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.

Cons: Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost. Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow! The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)

Recommendations to other buyers: The software itself isn't very expensive for a full fledged ERP system. However, like I alluded to earlier, they make their money on selling a training/support service. I am quite technically inclined; show me the basics once and I'll figure out the rest. I have often been very frustrated when I had to spend an hour or even 2 hours sometimes to get a simple question answered that could literally have been done in less then 5 minutes. This happened over and over. Eventually I realized what is going on. They make their money on time spent training - so they'll train so slow and go to EXTREME length to explain something to get more time in. The GOOD thing is that the training (usually) got recorded and then I'd watch it at 8x or 16x speed so that I can get somewhere eventually! I have looked and searched high and low for instruction manuals and training documentation to go on my own but couldn't find any - I guess in order to depend on their services. This business model is not wrong; But it is something we didn't fully realize until after we started working with them. So for others, I'd just want them to be aware of it. They are french to the core (They are based out of Quebec); even if you set your software to English there is still quite a bit of french scattered throughout - and the English isn't perfect. They can do almost any kind of reports/macros; but you have to pay for all of them. You even have to pay them to do a quote for you, which in the end doesn't mean anything and they wanted to charge us more than the quote. They finally dropped it after clear email proof and documentation but then they tried to charge us for something "extra" that was clearly in the quote already. We had the proof so they let us go but not without serious talks. In other news - the reason we went with this software was that it claimed to be integrated with SolidWorks CAD software and with Simply Accounting (Sage 50). We soon found out that the SW to Genius tool was 100% useless for doing revisions/changes. I mean a huge flop of a software, which I was able to explain to them that it would never work the way it was designed and they couldn't fix it. We dropped that module cause it was exactly useless. (I do believe that upon our feedback and recommendation they might be releasing something that possibly works but haven't tried the newer version yet) Last thing I would suggest others to consider before buying - if you want Simply Integration, remember this: Genius is designed so that every time Simply does an update (Even their regular tax code updates for payroll) Genius won't connect with Simply until Genius gets an update; that is generally at the very least, 2-4 weeks after Simply update. Of course, they have to install the update at an hourly wage! If you use Simply then you know how often they update in order to maintain the current government tax code.

the software is fine but the real value was the applications people that adapted it to our needs

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the underlying structure of the software was thoroughly scrutinized by our company auditor, something we failed to do on a previous software that we purchased. Their confidence allowed us to 'trust' Genius and really dig-in to make it work across our company departments. Genius is good on visuals as well as text.

Cons: no way to print the ms project display from work order management status

scheduling fractures operation time, sometimes into seconds, split over a dozen different moments or even days?

not enough smart-tags or hyperlink functions; I have to keep 8 different pages open all the time to get complete information.

too many French terms left untranslated

too much reliance on reports rather than displays

Overall: lot control of our raw material inventory- HUGE!

scheduling across all departments

Engineering Manager

Dec 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Flexible reports allow you to easily customized format and included the data you want in your report

Cons: Operation of modules is not customizable, but new features are added regularly in new releases

Overall: We have had an excellent experience with Genius. Their personnel are very knowledgeable and professional. The software can be implemented to suit many different types of businesses.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Stuart, Thanks so much for sharing your excellent experience with Genius ERP! I¿m glad to hear that our reporting feature is working well for you. Thanks for the feedback, we really appreciate hearing from our customers! - Jesse Linklater, Director of Marketing

Genius Manufacturing Review

Jan 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Genius' ERP is very easy to use. It is detailed and flexible. It connects all aspects of our manufacturing business.

Cons: To use Genius, you have to click and confirm almost everything. This is time consuming but is not too bad.

Overall: Our experience with Genius has been excellent. From the beginning, they have been a true partner to us at Kennedy Tank.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Bill, Thank you so much for the review ¿ we are always happy to hear from you! I'm so glad that you find Genius ERP easy to use, and that we have been a valuable partner to you! We really value your feedback on our system. - Jesse Linklater, Director of Marketing

Great Service

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Staff is very friendly and eager to help. Deployment was done in a professional and efficient manner. Would strongly recommend for anyone looking for this sort of software!

Cons: Haven't experienced any problems or cons regarding this software.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Alexander, Thanks for the great review! I'm glad to hear that Genius ERP is working out well for you! We are always here to help. - Jesse Linklater, Director of Marketing

Great Service! Friendly Staff!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely satisfied with the support and services that were provided through this company. Any problems were dealt with in a professional way. Anyone looking for this sort of service won't be disappointed.

Cons: Did not experience any bad with this software, All problems were solved by Genius ERP!

Vendor Response

by Genius Solutions on March 07, 2019

Hi Kevin, It's fantastic to hear that you are having such a positive experience with our company ¿ we strive to create great relationships with our customers! Thanks for leaving us a five-star review! - Jesse Linklater, Director of Marketing

Good Product and user friendly

Dec 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: -User friendly

-Easy to switch from one module to an other

-Customizable reports and good features

-Good overall service

-Affordable

Cons: -Documentation and User Guide not always up-to date

Vendor Response

by Genius Solutions on March 07, 2019

Hi Pierre, I¿m glad to hear that you like our ERP¿s features and that you find the system to be user friendly! I will pass on your comments about the user guides not always being up-to-date. We are always looking for ways to improve, so I really appreciate you taking the time to give us some feedback. - Jesse Linklater, Director of Marketing

ERP that can follow your growth.

Dec 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We are impressed with the Ease of use of the software.

Cons: The reporting can be challenging. When a new report is required, we need Genius's help.

Overall: Great team, great data base.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Dominic, We are happy to hear that you find our software easy to use! We really appreciate hearing from our customers ¿ both the good and the bad ¿ so thanks for taking the time to leave us a review, we will use your feedback to help us improve our system. - Jesse Linklater, Director of Marketing

Somewhat Idiosyncratic

Dec 06, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It has comprehensive coverage of business processes

Cons: The user interface is dated, multiple screens and cross-module interactions and subtleties that are very difficult to understand. It is also impossible to streamline the interface or customize it in any way with many redundant and irrelevant fields left to confuse users.

Overall: A complex tool and as with most ERP systems the users willingness to learn will be the biggest barrier. But in addition to those barriers the interface of Genius really does not help. It is also very much a closed book with the only route to tailoring via expensive support requests. The tool should be brought up to date with a modern and configurable front end - it is not even possible to create custom fields for your organization or possible to show/hide fields that you do not require.

Vendor Response

by Genius Solutions on March 07, 2019

Thank you for taking time to leave us some honest feedback about our system. I understand your concerns about our interface ¿ if you would like to get in touch with me at [email address] we can talk more about the limitations of our front end. I'm glad you find our ERP system to be comprehensive, and I appreciate you taking the time to help us improve our product. - Jesse Linklater, Director of Marketing

Very Satisfied

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Great service. Highly recommend. Would deal with them in future without a doubt!

Cons: I have not experienced anything that I would consider a con.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Tarek, I'm glad to hear that our ERP is working out for you and that you would highly recommend us! Thanks for leaving us such a great review! - Jesse Linklater, Director of Marketing

Capterra loader

Customizable ERP Software

Jul 20, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Genius ERP software developpers really helped us by programming custom macros.

There is no limit to customization.

Cons: Unresolved bugs and enhancement request about speed slows down the workflow.

Sometimes they should test more new features before launching.

PDG

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: easy of use. Goog service and support technique. Good platform

Cons: Manage the equivalent parts. Link white web site for suplier

Vendor Response

by Genius Solutions on March 07, 2019

Hi Guy, Thanks for leaving us a review! I¿m glad you find our system easy to use. - Jesse Linklater, Director of Marketing

Genius erp

Apr 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easily to used and this is very helpful for production!

Cons: Customer support and if we need to customize the software!

Great manufacturing ERP

Jan 08, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I liked it's system setup, ease of use, report editing ability is among the best with Report Builder and online control. BOM layout and ability to edit an order specific BOM with ease.

Cons: Version Specific: At the time of use, shop scanning required printed travellers to start and stop work - no paperless option was available at the time.

Overall: Overall experience was great, engineering BOM's and managing custom product changes at the order level was fantastic - especially in a custom shop.

Genius ERP Implementation - Mid Size Manufacturer

Dec 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software has individual modules that allow for a phase implementation. It is very comprehensive and have relevant modules for our industry. It is user friendly and easy to use for end users and administrators.

Cons: Each module opens individually. The server access did freeze periodically during initial data installation. The graphical interface is functional, but not modern.

Overall: We started with the time keeping module, and it dramatically saved time and reduced errors from human intervention.

Vendor Response

by Genius Solutions on March 07, 2019

Hi Jamieson, It¿s great to hear that Genius ERP has dramatically saved you time and reduced errors! We love to hear how our software helps our customers out. We also are happy to hear your constructive criticism as it helps us to improve our software. Thanks for leaving us a great review! - Jesse Linklater, Director of Marketing

A total success !

Jul 13, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Flexible

- User-Friendly

- Fully integrate (sales, purchase, production, accounting)

Cons: At the beginning of the project, we knew the limitations and the possibilities of the software.

Overall: We have meet our goals in term of money, delays and efficiency. The technical support is competent and are fast on after sale service.

Recommendations to other buyers: - If the mapping of your process is done you will be able to see if this software is the right one for your organization.

Easy to use

Feb 06, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: I use the software a few times every week to run reports and it's very easy to use. I like how you can link data with excel and export all sorts of info.

Cons: I don't like that you licenses are costy and are not assigned to users, but to the company and you can't log in of no license is available. Sometimes it's super slow.

Great product, non value added activities have been removed!

May 12, 2010
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Pros: Information is never duplicated.

Users can move from a module to another at ease.

Modules are easy to use.

The links between different departments are fast and accurate.

There is one database that links everyone together.

Productivity is at a new high!!!

Cons: Not all sises of PDF files are easily attached to Genius files.

Overall: good overall

Genius manufacturing

Jun 07, 2010
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Data on line, easy to used and always update.

Cons: Project analysis need to be fixed to used the accountant period and not only the date of entry.

Overall: Genius manufacturing help us to improve our financial information.

Product rating

Feb 10, 2011
3/5
Overall

3 / 5
Ease of Use

3 / 5
Customer Support

Pros: Lot number tracking

Affordable

Local supplier

Possible customization

Cons: Not that easy and sometimes logical interface.

Overall: Training,customer service and ease of use must be improved