# Workamajig Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Workamajig the right Time Tracking solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10533/Workamajig/reviews --- Workamajig 3.8 (351) [View alternatives](https://www.capterra.com/p/10533/Workamajig/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Workamajig Ease of use 3.3 Customer Service 4.0 ## Pros and Cons in Reviews Ted K ControllerMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years. “As an all-in-one platform, it consolidates essential functions into a single, streamlined system, eliminating the need for multiple disconnected tools.“ December 22, 2025 Michael G PresidentMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “There's a little too much mousing and clicking required to get to some forms or pages. And I wish there were more capabilities for doing repetitive things in a batch mode applying to multiple projects at the same time.“ February 15, 2026 Ted K ControllerMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years. “Another aspect that I find impressive is the Company's commitment to continuous improvement—regular monthly updates and feature enhancements which I look forward to receiving.“ December 22, 2025 LM Lelia M Senior AccountantEvents Services, 51 - 200 employeesUsed the software for: More than 2 years. “The system administrators will also need a better understanding / training on permissions, as it can sometimes become difficult to understand which ones assigned to certain security groups allow staff memeber to view certain screens. “ December 29, 2025 JZ Jeshua Z PartnerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Workamajig has a lot of customization options which allows you to adopt to your desired workflow.“ March 31, 2025 SK Steve K Project ManagerMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Secondly, updating data for projects with frequent changes (dates, hours, dependancies, etc.) was too cumbersome to be truly functional.“ December 22, 2025 AM Angela M Director, FinanceMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Workamajig allows generous flexibility with customized reporting.“ December 17, 2025 Ted K ControllerMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years. “Foreign currency is another specialized area that probably does not apply to most agencies.“ December 22, 2025 ## Showing most helpful reviews Showing 1-25 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael G. President Marketing and Advertising Used the software for: 2+ years ### "Workamajig Just Works!" February 15, 2026 5.0 Terrific experience. Like I said above, this software meets all my needs and is usable for a small agency like mine, even though it's capable of servicing much larger firms with sophisticated features that I don't need. Pros I've been using Workamajig since 2006 to run my small agency which over the years has included between one and ten employees. The software is incredibly comprehensive, and frankly I love that I can use only the features that make sense to me: timesheets, bookkeeping, basic project management, purchase orders, vendor and client invoices, payments, credit cards, etc. I also love that their support team is always ready to clear up any issues I might have and to help me handle unusual situations. Very professional and friendly. Cons Sometimes there are technical issues that should be cleared up but the engineering team has other priorities. There's a little too much mousing and clicking required to get to some forms or pages. And I wish there were more capabilities for doing repetitive things in a batch mode applying to multiple projects at the same time. Switched from [Clients & Profits](https://www.capterra.com/p/121439/Clients-Profits/) Better software for my needs. Easier and more intuitive interface. Review Source VR Verified Reviewer Creative Technical Services Director Retail Used the software for: 2+ years ### "Good Project Tracking Service" February 11, 2026 4.0 Very positive. The system has allowed us to expand tracking capabilities and also integrate with more robust reporting using Power BI to show trends and forecasting. Pros Good response from support. Drag and drop UI with schedule adjustments. Ability to interface with other systems via API. Cons Some features could use a UI refresh like emails. More granular security controls for Creative Users - ability to prevent schedule editing or completing tasks not assigned to a user's service/role but still allow task commenting. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Workamajig Ease of adjusting schedules and reporting features. Customization was more robust than WF. Review Source ML Megan L. Senior business manager Marketing and Advertising Used the software for: 2+ years ### "Super user breakouts" March 31, 2025 3.0 Pros Ability to ask questions through the presentations. Relaxed feeling. \[sensitive content hidden\] was a great facilitator! People very open to sharing their use cases and helping others. Cons Digging into basic features. Would be great to have a different bootcamp entirely or breakouts for super users to collaborate, ask questions and learn advanced features. Review Source Ted K. Controller Marketing and Advertising Used the software for: 2+ years ### "Ideal tool for agency management and reporting" December 22, 2025 5.0 I have really enjoyed getting to work with and to know some of the key client support and development personnel. It is such a breath of fresh air to be able to connect with such folks and work alongside them to continue to improve the Workamajig software. Pros Prior to switching to Workamajig, I was an advanced user of a competitor's platform. Now that I have used Workamajig for over three years, I can confidently say that Workamajig's software rises above the "crowd" of software tools geared toward agency's needs. For me, it stands out as a truly versatile and flexible software solution, that can frankly be used to meet the unique needs of even non-agency organizations. As an all-in-one platform, it consolidates essential functions into a single, streamlined system, eliminating the need for multiple disconnected tools. Another aspect that I find impressive is the Company's commitment to continuous improvement—regular monthly updates and feature enhancements which I look forward to receiving. The development team is very responsive to suggestions and is laser focused on ensuring that users always have access to the latest innovations. For example, we have been able to implement several customized API connections. Coupled with exceptional customer support that is responsive and knowledgeable, this tool not only meets expectations but consistently exceeds them, making it an invaluable asset for agencies seeking efficiency and scalability. Cons As a fairly new and evolving software tool, there is some functionality that can benefit from improvement, however, these are what I would consider "icing on the cake". The core functionality needed to manage and report on agency results is alredy there. In my opinion, a couple areas of improvement relate to dashboard and foreign currency. Granted Workamajig is making progress and investing in improving those, it is unrealistic to expect it to compete with visualization platforms like Tableau and Power BI. Foreign currency is another specialized area that probably does not apply to most agencies. Current functionality in that area is adequate but can benefit from additional flexibility to meet GAAP reporting requirements. Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) After agency acquisition we switched as part of consolidation to Workamajig solution. Review Source KN Kristiana N. Controller Marketing and Advertising Used the software for: 2+ years ### "We Give Workamajig Two Thumbs Up" February 19, 2026 5.0 We have have extremely positive things to say about WMJ. Based on the past systems we have worked in, we are very pleased with the performance and efficiencies we have gained. Pros Workamajig is the best platform we have used for combined agency project management and centralized accounting. It provides a great value for the money and great customer support and training. Cons Sometimes it is hard to actually talk to a person. While support tickets are answered quickly and training calls are easy to set up, sometimes it is easier to chat about an issue that try to explain in an email or wait for that training call. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Workamajig Better fit for our team - PM, Accounting, Etc. Switched from [Function Point](https://www.capterra.com/p/64490/Function-Point/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Clients & Profits](https://www.capterra.com/p/121439/Clients-Profits/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We were using NetSuite prior to changing to WMJ. It was clunky, slow, difficult to get data out of, hard to get help from. Prior to that we used FunctionPoint/QuickBooks Online which was fine but the one way flow of data from the PM tool to the accounting tool was a pain. Prior to that we used Clients & Profits (the local version), moving to their online version was not cost effective. Review Source SK Steve K. Project Manager Marketing and Advertising Used the software for: 2+ years ### "It's been a good 5 years" December 22, 2025 5.0 I give Workamajig 4.5 stars. Using it has been incredibly helpful to our company. I particularly liked the reporting tools which were, perhaps, the most valuable part of WMJ. That said, reporting is complex and often challenging, and I hope you continue to make reporting improvements. Pros From purchase through 5 years of use, Workamajig has been a good experience. It's powerful but still easy to use and doesn't require complexity you don't need. When things were too complex for our experience, WMJ support has been there for us. Cons I think the biggest negative was the lack of integration with QuickBooks. Our accounting staff found deal breakers in WMJ's accounting tools. Since we couldn't share data with QuickBooks, there was a break between WMJ and accounting. Secondly, updating data for projects with frequent changes (dates, hours, dependancies, etc.) was too cumbersome to be truly functional. Third, as a design firm we found that producing client facing material was difficult because of the lack of a lack of control over the look and feel of documents. Perhaps there could be integration with existing tools (Adobe, MS Office, etc.) to correct this? Beyond this, the issues were more like quirks with the system or interface. Switched from [FunctionFox](https://www.capterra.com/p/99587/FunctionFox/) If you ever used FunctionFox you'd know why :-) Review Source LM Lelia M. Senior Accountant Events Services Used the software for: 2+ years ### "A very robust system" December 29, 2025 5.0 The overall experience has been pretty good, I appreciate what I like to call "more than one way to do some things or search for items". The uniqueness of some agencies would need to be better understood by the support team, so that Workamajig can be more useful to everyone that utilizes the system. Pros I appreciate the intended functionality of the program for project maintenance and accounting. It is very user friendly once staff is properly trained on how to use it for their positions. Cons I would like to see the support team have a better understanding of how "unique" functioning compnaies with multiple G/L accounts and multiple departments within those accounts work, in order to be more supportive. The system administrators will also need a better understanding / training on permissions, as it can sometimes become difficult to understand which ones assigned to certain security groups allow staff memeber to view certain screens. Also, it can sometimes be a little confusing as to which permissions are linked to more than one setting. Switched from [kpi.com Projects](https://www.capterra.com/p/166054/kpi-com/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) We liked the idea of a system that could keep information in one place versus having to pull information from mulitiple silos Review Source Maria P. Marketing Operations Manager Marketing and Advertising Used the software for: 6-12 months ### "Great job WMJ team! " February 24, 2026 4.0 It’s been great so far. I am excited to dive deeper on more one on one training. There are a lot opportunities for customization which I love. Pros Re: bootcamp: The laid back atmosphere. Level of engagement. The setting. Keep it in a warm city. The flow of the training was great. Cons The training presentations were great. The only critique would be that during the process how to reach each segment would be shown, step by step and with more detail. There are so many options on the bootcanp homepage to choose from to get to the segments for each training. It has hard to fully keep up the pace. Switched from [Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/) Cost, visibility for clients and staff, project management Review Source LB Laura B. Director of Project Management Marketing and Advertising Used the software for: 6-12 months ### "Essential for Maximizing the Tool and Idea Generation" February 24, 2026 5.0 Spending a lot of time still managing the tool rather than managing my projects. I like the tool as a pm but challenging to engage the rest of my agency and sell them on real-time reporting, automations and resource management potential. Not there yet! Pros Meeting others of similar org size and type and sharing how they use the tool. Also loved the “workshop” time to talk to so many great pm trainers all in one place. Loved Humphreys and San Diego. Cons Hard to see the front screens - a bit blurry and couldn’t always follow along on our laptops - some speakers moved quickly. Consider 2 pm bootcamps a year for Fall and Spring to capture those just starting with tool and those more established. Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) Advantage was too clunky and timesheets cumbersome. Still not automated enough. Review Source Craig T. Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig is reliable and easy to use." February 23, 2026 4.0 Pros I used this product for over 6 years, in a traffic/workflow capacity. I liked how quickly I could set up budgets and projects and move them through our Creative Agency. Cons Often limitations in database reporting when it came to pulling dollars vs. hours spent. I often work with \[sensitive content hidden\] @ Workamajig on deep, detailed reporting, which, to her credit, she was great in helping me achieve. Review Source MB Michele B. Program Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig Bootcamp " March 31, 2025 5.0 Pros Open discussion. Answering specific questions pertaining to your issues. Cons We sometimes get a little too far off topic/run out of time Review Source NJ Nikki J. Quality Control Defense & Space Used the software for: 2+ years ### "Worka-ma-yeah!" March 31, 2025 4.0 Pros Is there more to like than the name itself?! Allows team collaboration at-scale… one stop for our teams to keep keep informed and the same point of reference for reporting Cons There is nothing to not like. I cannot help that we are in a controlled environment and don’t have ready access to updates. Review Source MR Mohammad R. Finance Specilaist Marketing and Advertising Used the software for: 6-12 months ### "Workamajig Review" March 31, 2025 5.0 I’ve used it mostly for Accounting would like to learn more about it from a PM side. Pros It’s an all rounded ERP that covers Accounting and PM with practical use cases. Cons Lack of AI integration i.e a chat box that can guide you and help resolve queries. Review Source LH Linda H. Image Manager Logistics and Supply Chain Used the software for: 2+ years ### "In-House Project Management" April 16, 2024 4.0 It has taken time to get used to the program. We use the program mainly for job tracking and trafficking. Now that I have individuals to work with, I look forward to where we can evolve to. Pros The potential that this program has is vast and thought out. I like that we as customers have a voice in aiding in the evolution of the program. I am fairly new to the program and I appreciate the continued education. Cons Not being able to customize the top portion of the project request form. This could be training or working with our account rep however. Review Source KE Katie E. Associate Director of Project Management Marketing and Advertising Used the software for: 6-12 months ### "Pleased with Workamajig" April 16, 2024 4.0 Pros I love the deliverables function as well as the over project creation and how it ties easily to campaigns and budgets. Cons It’s not overly user friendly if you are not in it every day. Review Source SB Shelley B. Chief Strategy Officer Marketing and Advertising Used the software for: 1-2 years ### "Great platform" April 16, 2024 5.0 Pros Ease to manage capacity and see things in real time. Cons A lot of great features that we didn’t know about. Review Source MK Mathias K. Lead Project Management’ Marketing and Advertising Used the software for: Less than 6 months ### "Bootcamp 2024" April 16, 2024 4.0 I’ve only been using WMJ for about 5 months so don’t have that much experience to go off of, but I’m excited to learn more! Pros WMJ is not a one size fits all PMS. It’s very much “either/or” which I think makes for great customization and easier usage. Cons Since this is such a customizable PMS, the amount of options or add ons can at times feel overwhelming. Review Source Rachel D. Controller Marketing and Advertising Used the software for: 2+ years ### "14+ years using WMJ" October 29, 2018 5.0 From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team. Pros The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable. Cons The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us. Review Source Response from Workamajig November 16, 2018 Hi Rachel, Thank you for taking the time to review Workamajig. It's great to hear from someone who's been with us for so long, benefitting from the very features we've spent years developing! As always, please feel free to reach out to support@workamajig.com with any questions, comments or suggestions. Regards, Hannah Team WMJ \[: \] VR Verified Reviewer Social Media Specialist Marketing and Advertising Used the software for: 2+ years ### "Long time user" August 16, 2018 3.0 This is the third agency I've used Jig at. Every place has it set up different but the pain points I mentioned above are consistent at each place. I haven't seen the platform evolve much over time, I can't believe there isn't a calendar integration yet or a mobile app. Pros Timesheet capabilities. I don't use it for much else at this point, I use Outlook Tasks to keep track of what you call "my activities". Cons No integration with Outlook or Google Calendar. The search function doesn't seem fully developed, doens't always populate the things we are looking for. Requires a lot of refreshing. No mobile app. There is not a great personal task option, not everything I need to complete needs to be on an activity. Review Source Response from Workamajig August 23, 2018 We appreciate your honest feedback, as it gives us the opportunity to continue to improve our product. There are available solutions to the specific issues mentioned and we'd love to help you resolve them, but don't want to get too granular on this thread. Included is a link to our help guide about calendar sync options with Google/Exchange: http://help.workamajig.com/calendar-overview Also, we are happy to provide training on our Platinum interface and how to use the phone browser for time entry and calendar functions. Our team is waiting at support@workamajig.com to help you. Best regards, Megan Team WMJ VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "One of the only ways to gain a 360 degree view of your business" November 2, 2018 4.0 We have used Workamajig for over a decade. We first used it for its time management and project management functions, but then we transferred our accounting onto Workamajig and now have a complete dashboard for our business. Pros Workamajig is a fully integrated agency management, which means that you can see a direct connection between projects, resources, time, money and profit. Cons The CRM/sales component and the vendor management components of the software are its least powerful options. Also, the fact that data are kept in silos means we can't find correlations as deeply as we wanted, but this is mitigated by the fact that there are plenty of excellent and powerful reports and reporting options. Review Source Response from Workamajig November 19, 2018 Thank you for sharing your feedback. As you mentioned, WMJ was designed to be an enterprise solution for the creative communications industry; we are happy to hear your firm is utilizing the full system and WMJ is delivering value to your business! We are continually working to improve our user experience and would appreciate additional details on how we could improve our CRM module. Our support team is happy submit enhancement ideas at support@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Programmer Marketing and Advertising Used the software for: 2+ years ### "Pretty good and a definite improvement over the old system" October 26, 2018 4.0 Pros We previously had separate systems for project management, timers for time sheets, time sheet entry, and tracking sales and prospects. With Workamajig it lets us do everything in one place. No more having 4 or 5 different websites or applications open at once. Cons The flash version constantly freezes for me. This generally wouldn't be a problem as they're moving away from the flash version anyways, but there are issues with the new Platinum version. Meetings are moving around or disappearing without a user making those decisions. When stopping a timer it will occasionally record that you've been working for negative time or just 0 out. Review Source Response from Workamajig November 7, 2018 Thank you for sharing your feedback. We are glad to hear WMJ has provided an integrated solution for your team. We would like to make your experience better by investigating the issues you are having with the calendar and timer. Our support team is waiting to help at support@workamajig.com. Best regards, Megan Ivan Team WMJ AW Allison W. Director of Project Management Education Management Used the software for: 1-2 years ### "As a Workamajig Admin I am extremely impressed with it's ability to help manage projects." January 11, 2018 5.0 Workamajig is a fantastic solution for a Marketing Project Management tool. It allows the Project Manager and subsequent teams to manage projects with ease while also interacting with billing, time tracking, and overall profitability analysis. Pros I love Workamajig's User Interface. After using various Project Management softwares in my day, Workamajig Platinum User Interface is easy to navigate and has an extremely successful adaptation for users. I also love the ability to customize workflows, add in additional deliverables based on the approval cycle, and communicate with other team members within the system. Cons While building out the workflows within Workamajig we had quite a few 'workamarounds' that we had to come up with in order for the system to meet our needs. An example is: I wanted an email to fire when a task was assigned, which was possible on all tasks, but the first one. One of our workamarounds for that was to have the first task be assigned to the PM and was titled "Close this Task" so that the next task would fire an email to the appropriate team member. That's just an example of some of the workamarounds we had to come up with. The Deliverables were also very difficult for us to monitor the status of. Review Source Response from Workamajig February 13, 2018 Hi Allison, Thank you for taking the time to share your experience and feedback as it will help us continue to improve our user experience. Please let us know if we can be of any assistance at support@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Senior Software Engineer Marketing and Advertising Used the software for: 1-2 years ### "Overall clunky unclear interface" October 26, 2018 3.0 Pros It allows me to track my time, as required by my company. Cons The overall UI seems clunky and difficult to navigate. As a disclaimer, I use platinum which I know is still beta. The endless amount of sidebar pull-out drawers is a confusing and difficult way to structure this type of software. It's very easy to lose your place. I'm a fairly minimal user of Workamajig at this point, my main uses are tracking time in my time sheet, marking tasks complete, and reviewing the schedule to see who should receive the ticket next. Review Source Response from Workamajig October 30, 2018 Hi there, Thank you for your review of Workamajig. All of the functions you mentioned can be done straight from the Task Card from the Today-Creatives screen. You can enter time, mark task as completed, and by using the Folder icon you can quickly navigate to the Schedule of the related project. They can also switch to the task grid view to expand the row to enter time/mark as completed without opening up side panels. Please feel free to reach out to support@workamajig.com and we'll be happy to walk through this with you. Regards, Hannah Team WMJ \[: \] VR Verified Reviewer Associate Art Director Marketing and Advertising Used the software for: 2+ years ### "Outdated, but useful; being updated to new design and awful" October 26, 2018 1.0 Pros Once I learned Workamajig (classic) it was easy enough to figure out how to do what I need to do (Not super in-depth stuff; just time reporting and looking up projects). Cons I was excited that a Platinum was coming out to ensure usability (as browsers remove Flash) and to give it a non-1990's interface. BOY was I disappointed. The user interface is so confusing and non user-friendly. It seems like an update for updates sake; a knee-jerk reaction to Flash going away. Review Source Response from Workamajig November 15, 2018 Hi there, Thank you for your candid feedback as it gives us the opportunity to continue to improve our product. We are currently offering free training on the new Platinum apps, and would love to set this up for you. If you'd be willing to give us specifics on what you find Platinum to be lacking, we'd be happy to look into it. As always, we're here to help at support@workamajig.com. Regards, Hannah Team WMJ \[: \] VR Verified Reviewer Executive Assistant to Managing Partners Hospital & Health Care Used the software for: 2+ years ### "Executive Assistant to Managing Partners" October 26, 2018 3.0 Pros You can easily view other calendars to schedule a meeting. Meeting times can be easily broken down. I've always been an Outlook calendar user, but we use WMJ for meetings and manage time billed to a client project. Cons Printing others calendars is probably my biggest gripe with WMJ. When I print out other peoples calendars it prints my name on the bottom of the page. It should read like "Jane Doe 00/00/00 - Printed By XXXXXX". Review Source Response from Workamajig November 1, 2018 Thank you for sharing your feedback! I believe we have a resolution to the issue mentioned; when printing the calendar using Calendar View option, you can also choose "Display Legend." This will print the legend on the printout since each calendar can have multiple people or resource selected to view/print. Please let us know if you have further questions and if we can be of any assistance at support@workamajig.com. Best regards, Megan Ivan Team WMJ Similar Products Featured