---
title: "Workamajig Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Workamajig Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more."
source_url: "https://www.capterra.com/p/10533/Workamajig/"
page_type: "product"
language: "en"
---

# 

 Workamajig Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Workamajig

## What is Workamajig?

Workamajig is a fully integrated advertising agency software built for the specific needs of creative teams. Its multiple features include project management, resource & task management, accounting & finance, CRM sales, and more. See why more than 3,000 creative teams, including many Fortune 500 companies rely on Workamajig every day. Get rid of your multiple marketing tools and start using Workamajig today. Less Stress. More Profits. Schedule a free demo and see the benefits for yourself!

## What is Workamajig used for?

[Project Management](https://www.capterra.com/project-management-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 351 user reviews

Reviews sentiment

Positive

66%

Neutral

26%

Negative

8%

Pros & cons

Integrated project management platform

Comprehensive project monitoring tools

Complex and challenging usability

Outdated and confusing interface

Starting price

$37

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Advertising Agency / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Workamajig?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.workamajig.com/&name=Workamajig)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Workamajig

3.8 (351)

VS.

[4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$37

Other

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (349)

Ease Of Use

4.5 (9,254)

Value For Money

3.8 (212)

Value For Money

4.3 (6,926)

Customer Service

4.0 (228)

Customer Service

4.4 (6,220)

## Workamajig alternatives

[4.4 (3,033)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,532)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (869)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (544)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10533/Workamajig/alternatives/)

## FAQs about Workamajig

Overview

### What problems does Workamajig solve?

Workamajig solves scattered project data, disconnected accounting tools, weak budget control, and unclear task ownership by unifying scheduling, time tracking, estimates, billing, profitability, and reporting in one system. Creative agencies, marketing teams, project managers, account managers, finance teams, and traffic coordinators benefit most when managing high project volume and billable work.

Answer based on 179 reviews

Overview

### Which roles and teams benefit most from Workamajig?

Workamajig is most used by project managers, account service teams, and creative departments at agencies that need to coordinate jobs from intake through delivery. Finance leaders use it for budgeting, billing, and profitability tracking, while executives and marketing leaders rely on reporting, resource visibility, and operational oversight.

Answer based on 343 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Workamajig built for?

Workamajig is designed for small businesses in marketing and advertising, with 86% of reviewers from small companies and 68% from that industry. It serves advertising agencies, marketing firms, digital agencies, PR firms, creative agencies, and in-house creative teams, with additional use in design at 7% and graphic design at 4%.

Answer based on 351 reviews

Features and Usability

### What are the key features of Workamajig?

Workamajig includes core project management tools like task management, project tracking, scheduling, and Gantt/timeline views, plus differentiators such as time tracking tied to budgets, billing and invoicing, and accounting. Reviewers also highlight customizable workflows, reporting, team collaboration, and search for managing high project volumes.

Answer based on 99 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Workamajig starts at $41/user/month for 10–19 users, with lower rates of 20–49 users at 39 and 50–99 users at 37. Annual plans include one free month, unlimited support, and free logins. Reviewers value integrated budgeting, time tracking, and accounting, but some call it pricey and note a learning curve.

Answer based on 51 reviews

Integrations

### Which third-party tools and platforms does Workamajig integrate with?

Workamajig integrates with 10 third-party tools, including Slack, Gmail, Google Calendar, Microsoft Outlook, LinkedIn for Business, Twitter/X, Zapier, Plaid, Avalara, and authorize.net. These connections span communication, scheduling, social platforms, automation, payments, and tax workflows used alongside project and agency operations.

Answer based on 22 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Workamajig?

Workamajig offers live online training, webinars, videos, and documentation, which helps teams get started. New employees handling basics like timesheets often onboard quickly, but admins, project managers, and accounting users usually need more time. Reviewers describe a real learning curve, with weekly training, bootcamps, and support often needed.

Answer based on 38 reviews

Getting Started and Support

### What customer support options does Workamajig offer, and how do users rate the experience?

Workamajig offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and willing to walk through issues, with some saying questions rarely go unanswered. A few note the platform can feel daunting and sometimes takes a couple of attempts to reach a personal response.

Answer based on 22 reviews

Project tasks

### How well does Workamajig handle project tasks?

Workamajig handles project tasks well for agencies that need scheduling, templates, dependencies, and centralized job tracking. Marketing teams and creative operations users like the visibility across deliverables and workloads, but many also find the interface clunky, repetitive for simple work, and harder to manage for complex parallel tasks.

Answer based on 90 reviews

## Pros and Cons

Integrated project management platform

87% positive reviews out of 55

Most reviewers appreciate project management features combining scheduling, accounting, and time tracking for agency workflows.

david G.

Art Director, 501 - 1,000 employees.

"Workamajig is a very detailed project management platform that is ideal for project management organization, scheduling and time tracking for an organization with a large volume of projects to manage."

Complex and challenging usability

37% negative reviews out of 75

Some reviewers find ease of use lacking, with setup, navigation, and daily tasks often feeling complicated and tedious.

Comprehensive project monitoring tools

94% positive reviews out of 35

Most reviewers find project tracking effective for monitoring timelines, budgets, and team progress in one place.

Amy W.

Production Traffic Manager, 2 - 10 employees.

"This software is great for tracking projects from start to finish."

Outdated and confusing interface

65% negative reviews out of 66

Most reviewers indicate the user interface is unintuitive, visually dated, and difficult to navigate or learn.

Responsive and personalized assistance

100% positive reviews out of 21

Most reviewers describe customer support as quick, knowledgeable, and receptive to user feedback and requests.

Frequent glitches and malfunctions

86% negative reviews out of 35

Most users report bugs, system errors, and frequent glitches that disrupt daily tasks and require workarounds.

## Features

AI summary

Based on 25,441 Time Tracking reviews

Capterra data shows that buyers of time tracking software rank the following features as their top priorities:

-   **Clock In/Out** (**60%** of reviewers rated this feature as critical)
-   **Online Time Tracking** (**52%**)
-   **Project Time Tracking** (**55%**)

Workamajig supports all three features that reviewers rate highest: **Clock In/Out**, **Online Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses record employee hours accurately, track time from any location, and connect logged hours to specific projects, allowing teams to manage workloads, monitor project costs, and improve billing accuracy.

Clock In/Out

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track employees' arrival and departure timings for payroll purposes

Online Time Tracking

4.3 (20)

55.00% of 20 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

Project Time Tracking

4.3 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Measure time to completion or hours worked for projects

Timesheet Management

4.5 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

Task Management

3.8 (41)

65.85% of 41 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Project Planning/Scheduling

4.0 (26)

65.38% of 26 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Workamajig 116 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automatic Time Capture: Automate recording of time to reduce human error
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email-to-Task Conversion: Convert emails into tasks
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Multiple Projects: Ability to handle several projects simultaneously
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Offline Time Tracking: Track employee and task times without internet connection
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Prioritization: Arrange tasks based on the level of priority or urgency
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Tasks: Set the frequency of a task's occurrence
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Spreadsheet View: UI looks like a spreadsheet
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Sub-Task Management: Split and manage tasks into individual components
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Board View: UI looks like task board
- Task Editing: Edit task information and all related elements
- Task Import: Import tasks from external sources
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Task Tagging: Add labels or tags to tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- To-Do List: A digital list of items that need to be completed
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Support: Supports various video file formats
- Visualization: Graphical representation of data or processes
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (349)

3.8

Based on 349 reviews

## Pricing

Value for money

3.8 (212)

[View pricing plan details](https://www.capterra.com/p/10533/Workamajig/pricing/)

50-99 users

$37.00

Per User,Per Month

It includes:

-   Finance and Accounting
-   Invoicing and Expenses
-   Project Management
-   Resourcing and Scheduling
-   Sales CRM
-   Time Tracking

20-49 users

$39.00

Per User,Per Month

It includes:

-   Finance and Accounting
-   Invoicing and Expenses
-   Project Management
-   Resourcing and Scheduling
-   Sales CRM
-   Time Tracking

10-19 users

$41.00

Per User,Per Month

It includes:

-   Finance and Accounting
-   Invoicing and Expenses
-   Project Management
-   Resourcing and Scheduling
-   Sales CRM
-   Time Tracking

Enterprise (100-1000+ users)

Contact Vendor for Pricing

It includes:

-   Compliant
-   Customized Training Plans
-   Enterprise-Wide Resourcing
-   Global Financial Reporting
-   IT-Friendly
-   Scales Effortlessly
-   Secure

Value for money

3.8 (212)

3.8

Based on 212 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

Avalara](https://www.capterra.com/p/75673/AvaTax/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (228)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (228)

4.0

Based on 228 reviews

## User reviews

Overall rating

3.8

Based on 351 reviews

Filter by rating

5(87)

4(144)

3(92)

2(24)

1(4)

Mentioned topic

Sorted by most recent

Maria P.

Marketing Operations Manager

Marketing and Advertising

### "Great job WMJ team! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

February 24, 2026

It’s been great so far. I am excited to dive deeper on more one on one training. There are a lot opportunities for customization which I love.

Pros

Re: bootcamp: The laid back atmosphere. Level of engagement. The setting. Keep it in a warm city. The flow of the training was great.

Cons

The training presentations were great. The only critique would be that during the process how to reach each segment would be shown, step by step and with more detail. There are so many options on the bootcanp homepage to choose from to get to the segments for each training. It has hard to fully keep up the pace.

Switched from

[Teamwork Desk](https://www.capterra.com/p/143754/Teamwork-Desk/)

Cost, visibility for clients and staff, project management

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Laura B.

Director of Project Management

Marketing and Advertising

### "Essential for Maximizing the Tool and Idea Generation"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

2/10

February 24, 2026

Spending a lot of time still managing the tool rather than managing my projects. I like the tool as a pm but challenging to engage the rest of my agency and sell them on real-time reporting, automations and resource management potential. Not there yet!

Pros

Meeting others of similar org size and type and sharing how they use the tool. Also loved the “workshop” time to talk to so many great pm trainers all in one place. Loved Humphreys and San Diego.

Cons

Hard to see the front screens - a bit blurry and couldn’t always follow along on our laptops - some speakers moved quickly. Consider 2 pm bootcamps a year for Fall and Spring to capture those just starting with tool and those more established.

Switched from

[Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/)

Advantage was too clunky and timesheets cumbersome. Still not automated enough.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Craig T.

Operations Manager

Marketing and Advertising

### "Workamajig is reliable and easy to use."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

Pros

I used this product for over 6 years, in a traffic/workflow capacity. I liked how quickly I could set up budgets and projects and move them through our Creative Agency.

Cons

Often limitations in database reporting when it came to pulling dollars vs. hours spent. I often work with \[sensitive content hidden\] @ Workamajig on deep, detailed reporting, which, to her credit, she was great in helping me achieve.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KN

Kristiana N.

Controller

Marketing and Advertising

### "We Give Workamajig Two Thumbs Up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2026

We have have extremely positive things to say about WMJ. Based on the past systems we have worked in, we are very pleased with the performance and efficiencies we have gained.

Pros

Workamajig is the best platform we have used for combined agency project management and centralized accounting. It provides a great value for the money and great customer support and training.

Cons

Sometimes it is hard to actually talk to a person. While support tickets are answered quickly and training calls are easy to set up, sometimes it is easier to chat about an issue that try to explain in an email or wait for that training call.

Switched from

[Function Point](https://www.capterra.com/p/64490/Function-Point/)

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

[Clients & Profits](https://www.capterra.com/p/121439/Clients-Profits/)

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

We were using NetSuite prior to changing to WMJ. It was clunky, slow, difficult to get data out of, hard to get help from. Prior to that we used FunctionPoint/QuickBooks Online which was fine but the one way flow of data from the PM tool to the accounting tool was a pain. Prior to that we used Clients & Profits (the local version), moving to their online version was not cost effective.

Alternatives considered

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reasons for choosing Workamajig

Better fit for our team - PM, Accounting, Etc.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael G.

President

Marketing and Advertising

### "Workamajig Just Works!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2026

Terrific experience. Like I said above, this software meets all my needs and is usable for a small agency like mine, even though it's capable of servicing much larger firms with sophisticated features that I don't need.

Pros

I've been using Workamajig since 2006 to run my small agency which over the years has included between one and ten employees. The software is incredibly comprehensive, and frankly I love that I can use only the features that make sense to me: timesheets, bookkeeping, basic project management, purchase orders, vendor and client invoices, payments, credit cards, etc. I also love that their support team is always ready to clear up any issues I might have and to help me handle unusual situations. Very professional and friendly.

Cons

Sometimes there are technical issues that should be cleared up but the engineering team has other priorities. There's a little too much mousing and clicking required to get to some forms or pages. And I wish there were more capabilities for doing repetitive things in a batch mode applying to multiple projects at the same time.

Switched from

[Clients & Profits](https://www.capterra.com/p/121439/Clients-Profits/)

Better software for my needs. Easier and more intuitive interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Creative Technical Services Director

Retail

### "Good Project Tracking Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 11, 2026

Very positive. The system has allowed us to expand tracking capabilities and also integrate with more robust reporting using Power BI to show trends and forecasting.

Pros

Good response from support. Drag and drop UI with schedule adjustments. Ability to interface with other systems via API.

Cons

Some features could use a UI refresh like emails. More granular security controls for Creative Users - ability to prevent schedule editing or completing tasks not assigned to a user's service/role but still allow task commenting.

Alternatives considered

[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)

Reasons for choosing Workamajig

Ease of adjusting schedules and reporting features. Customization was more robust than WF.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jodee G.

VP Creative and UX

Design

### "A Reliable Solution for Creative Teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 30, 2025

Pros

The Creative Alliance has been using Workamajig for over eight years, and it’s been a reliable, all-in-one solution for our team. It excels at project management, helping us keep workflows organized and on track, while also offering strong accounting tools that streamline budgeting, billing, and reporting. Having both project management and accounting in one platform has made our operations more efficient and cohesive over the long term.

Cons

The interface can feel a bit dated and has a learning curve for new users, especially when first setting up or navigating advanced features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lelia M.

Senior Accountant

Events Services

### "A very robust system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 29, 2025

The overall experience has been pretty good, I appreciate what I like to call "more than one way to do some things or search for items". The uniqueness of some agencies would need to be better understood by the support team, so that Workamajig can be more useful to everyone that utilizes the system.

Pros

I appreciate the intended functionality of the program for project maintenance and accounting. It is very user friendly once staff is properly trained on how to use it for their positions.

Cons

I would like to see the support team have a better understanding of how "unique" functioning compnaies with multiple G/L accounts and multiple departments within those accounts work, in order to be more supportive. The system administrators will also need a better understanding / training on permissions, as it can sometimes become difficult to understand which ones assigned to certain security groups allow staff memeber to view certain screens. Also, it can sometimes be a little confusing as to which permissions are linked to more than one setting.

Switched from

[kpi.com Projects](https://www.capterra.com/p/166054/kpi-com/)

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

We liked the idea of a system that could keep information in one place versus having to pull information from mulitiple silos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Steve K.

Project Manager

Marketing and Advertising

### "It's been a good 5 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 22, 2025

I give Workamajig 4.5 stars. Using it has been incredibly helpful to our company. I particularly liked the reporting tools which were, perhaps, the most valuable part of WMJ. That said, reporting is complex and often challenging, and I hope you continue to make reporting improvements.

Pros

From purchase through 5 years of use, Workamajig has been a good experience. It's powerful but still easy to use and doesn't require complexity you don't need. When things were too complex for our experience, WMJ support has been there for us.

Cons

I think the biggest negative was the lack of integration with QuickBooks. Our accounting staff found deal breakers in WMJ's accounting tools. Since we couldn't share data with QuickBooks, there was a break between WMJ and accounting. Secondly, updating data for projects with frequent changes (dates, hours, dependancies, etc.) was too cumbersome to be truly functional. Third, as a design firm we found that producing client facing material was difficult because of the lack of a lack of control over the look and feel of documents. Perhaps there could be integration with existing tools (Adobe, MS Office, etc.) to correct this? Beyond this, the issues were more like quirks with the system or interface.

Switched from

[FunctionFox](https://www.capterra.com/p/99587/FunctionFox/)

If you ever used FunctionFox you'd know why :-)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ted K.

Controller

Marketing and Advertising

### "Ideal tool for agency management and reporting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2025

I have really enjoyed getting to work with and to know some of the key client support and development personnel. It is such a breath of fresh air to be able to connect with such folks and work alongside them to continue to improve the Workamajig software.

Pros

Prior to switching to Workamajig, I was an advanced user of a competitor's platform. Now that I have used Workamajig for over three years, I can confidently say that Workamajig's software rises above the "crowd" of software tools geared toward agency's needs. For me, it stands out as a truly versatile and flexible software solution, that can frankly be used to meet the unique needs of even non-agency organizations. As an all-in-one platform, it consolidates essential functions into a single, streamlined system, eliminating the need for multiple disconnected tools. Another aspect that I find impressive is the Company's commitment to continuous improvement—regular monthly updates and feature enhancements which I look forward to receiving. The development team is very responsive to suggestions and is laser focused on ensuring that users always have access to the latest innovations. For example, we have been able to implement several customized API connections. Coupled with exceptional customer support that is responsive and knowledgeable, this tool not only meets expectations but consistently exceeds them, making it an invaluable asset for agencies seeking efficiency and scalability.

Cons

As a fairly new and evolving software tool, there is some functionality that can benefit from improvement, however, these are what I would consider "icing on the cake". The core functionality needed to manage and report on agency results is alredy there. In my opinion, a couple areas of improvement relate to dashboard and foreign currency. Granted Workamajig is making progress and investing in improving those, it is unrealistic to expect it to compete with visualization platforms like Tableau and Power BI. Foreign currency is another specialized area that probably does not apply to most agencies. Current functionality in that area is adequate but can benefit from additional flexibility to meet GAAP reporting requirements.

Switched from

[Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/)

After agency acquisition we switched as part of consolidation to Workamajig solution.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/10533/Workamajig/reviews/)

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