# Page 2 | Workamajig Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Workamajig the right Time Tracking solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10533/Workamajig/reviews --- Workamajig 3.8 (351) [View alternatives](https://www.capterra.com/p/10533/Workamajig/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Workamajig ## Showing most helpful reviews Showing 26-50 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kyle M. Business and Administrative Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig - The All-In-One Solution" December 16, 2025 5.0 We think our tenure with Workamajig speaks to the quality of the product they provide our agency. We've been in the system now well over 12 years and continue to be impressed by its ability to be a true all-in-one software for us. Pros The customer service is unmatched. The personalized approach to their customer support is one of a kind, and I've never had a question go unanswered. Their willingness to take feedback and make changes based on the needs of their users is highly commendable. Cons The cons have nothing to do with Workamajig themselves, and everything to do with us not using the system to its fullest potential. It truly is the all-in-one package for marketing agencies and creative teams. Review Source Craig T. Operations Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig is reliable and easy to use." February 23, 2026 4.0 Pros I used this product for over 6 years, in a traffic/workflow capacity. I liked how quickly I could set up budgets and projects and move them through our Creative Agency. Cons Often limitations in database reporting when it came to pulling dollars vs. hours spent. I often work with \[sensitive content hidden\] @ Workamajig on deep, detailed reporting, which, to her credit, she was great in helping me achieve. Review Source Jodee G. VP Creative and UX Design Used the software for: 2+ years ### "A Reliable Solution for Creative Teams" December 30, 2025 4.0 Pros The Creative Alliance has been using Workamajig for over eight years, and it’s been a reliable, all-in-one solution for our team. It excels at project management, helping us keep workflows organized and on track, while also offering strong accounting tools that streamline budgeting, billing, and reporting. Having both project management and accounting in one platform has made our operations more efficient and cohesive over the long term. Cons The interface can feel a bit dated and has a learning curve for new users, especially when first setting up or navigating advanced features. Review Source AM Angela M. Director, Finance Marketing and Advertising Used the software for: 1-2 years ### "Director, Finance" December 17, 2025 4.0 Pros Customer Support - our account manager is phenomenal in knowledge and customer service. Workamajig allows generous flexibility with customized reporting. Cons Customized Paths - While Workamajig suggests "the way" to use the tool, there are multiple setups and options to customize the environment. This can cause unintended results and a spiraling of confusion as to how to adjust without causing more unintended results. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) more advanced reporting and tool capabilities Review Source Anneka W. Financial Director Marketing and Advertising Used the software for: 2+ years ### "I do not want to leave a title" December 17, 2025 4.0 Responsive customer service and good support! It sometimes takes a few tries to get a personal response but they are very helpful. Pros Timesheets, Project Manager, Media, all-inclusive agency software is tied into accounting software so we don't need additional plug-ins. Cons Media - It would be nice to have insertion order software to not have to manually upload or enter insertion orders that have already been created on another platform. Review Source KM Katie M. Director of Traffic and Operations Marketing and Advertising Used the software for: 2+ years ### "Workamajig Review - Small Agency" March 31, 2025 4.0 I did not roll this tool out to our team but inherited the management of it. I think WMJ has a lot of smart capability and functionality. It has been a bear to learn on my own but I can tell that when implemented correctly, it could be very helpful for an agency. Pros I like the possibilities with Workamajig. I can tell that the team that developed this product thought of everything that a project manager or agency could need for the intake and execution of a project. I also like that the finances are tied to this project system. This is game changing for the agency. Cons 1\. Because of the vast amount of customization available, it is difficult to figure out the best way to use the tool in our agency. Shifting from a simplified project management system to Workmajig is tough. Additional training resources are needed. One PM bootcamp per year isn't enough and I wish we could have a "re-onboarding" for new agency members that are tasked with managing the system. I love our account manager but she is hesitant to tell us the "right" way to do something in our system. Our team is only using a small percentage of the capabilities within Workamajig because we don't even know how to start using all the other functions. I wonder if this tool is right for our agency or if we need something a little less involved. 2. It is difficult to quickly see what is happening within a project's budget. I think part of this is due to how our agency is currently using the tool but to see a review a project budget, our team has to toggle between multiple views to get a sense of what is going on with it. The reporting center's reports aren't client facing and requires a lot of PDF editing. Our team tracks budgets in excel due because WMJ doesn't give us a clear look at this. 3. Data syncing/loading errors. WMJ seems to always have issues loading. The to do board times out frequently. We are not sure what is causing this but every week there is a teams note sent out from the creative team asking if anyone else is having WMJ loading issues. We've brought this up to the support team before but haven't received a solution yet. We'll stay hopeful that we figure out what is going on here! 4. Not mobile-friendly - hard to keep an eye on project status from your phone. Switched from [Function Point](https://www.capterra.com/p/64490/Function-Point/) I think they swapped in 2020 or 2021 - it was before my time! Review Source MD Molly D. Senior business manager Pharmaceuticals Used the software for: 1-2 years ### "Timesheet police" March 31, 2025 4.0 It definitely isn’t user friendly but now that I (mostly) have the hang of it, I enjoy it. I wish there was a way to somehow lock people out if they don’t submit their timesheets though. Pros I love how fast the reporting is. It’s a HUGE timesaver! Cons How unintuitive it is. You really need to get comfortable poking around and I’m not sure you could be successful without instruction. Switched from [Advantage](https://www.capterra.com/p/121444/Advantage-Desktop/) We wanted to consolidate the different softwares we used into one software Review Source NM Nina M. Project Coordinator Design Used the software for: 1-2 years ### "Workamajig for Creatives " March 4, 2025 5.0 Great training team and lots of videos and help available to trouble shoot. We switched over and saw a lot of results. They also offer bootcamps to learn and grow as you identify your needs. Pros The software is specifically designed for agencies in the creative field and addresses the challenges faced by project managers and billing. It saves a lot of time and the reports generated give a lot of quick transparency - they also convert to spreadsheets making it a huge time saver. Cons Too many ways to do one thing. Not streamlined enough. Also, not enough warning bells for folks who forget to mark their tasks complete. Review Source MY Maxwell Y. PM Pharmaceuticals Used the software for: 1-2 years ### "WMJ Bootcamp 2025" March 31, 2025 4.0 Overall great tool I’d like my company to more fully implement. It can be tedious at times, schedule builder isn’t as good as some other programs Pros All in one solution for PM and finance. Previously we used multiple tools Cons User interface isn’t great, scheduling is clunky with projects with multiple tasks happening in tandem Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) Consolidating to one software for ease of Use Review Source KEE Kevin Emerick E. Program Manager Government Relations Used the software for: 2+ years ### "CACI loves WMJ" March 31, 2025 5.0 Excellent! I always learn new techniques and tricks to help our clients. Pros The ability to ask unlimited questions is great Cons Sometimes the questions don’t apply and I learn content that I can’t use Review Source JZ Jeshua Z. Partner Marketing and Advertising Used the software for: 2+ years ### "PM Jig Review NJ " March 31, 2025 4.0 Workamajig has a lot of customization options which allows you to adopt to your desired workflow. Pros I like that we can ask questions and get live how to solve a specific issue. Cons I would say you have to have background in the platform so for a new PM some portions might be hard to follow. Also I would recommend multiple microphones in diff areas. Review Source EH Emma H. Traffic Coordinator Marketing and Advertising Used the software for: 1-2 years ### "WMJ Review" March 31, 2025 5.0 I’ve been using WMJ for two years and am still learning about it. Pros I like how WMJ is usable for everything from creative tracking to accounting to reporting. Cons The interface is outdated, it’s maintenance heavy as a product, and it lags constantly. Review Source HF Helen F. Director of Finance Marketing and Advertising Used the software for: 2+ years ### "Keep adding more features" March 31, 2025 5.0 Love it. Affordable system and esy to use. Pros Captures all aspects of business- finance, project, estimating, burn, etc Cons Need more integration with credit cards. Needs better look and feel for creative. Review Source ER Emily R. Administrative Assistant Government Administration Used the software for: 1-2 years ### "Survey 2025" March 31, 2025 4.0 Still learning but so far so good but from what I have learned it is great. Pros It allows you to do a lot of different things Cons Could be more user friendly some things are hard to find. Review Source KA Kevin A. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "Workamajig" March 31, 2025 5.0 Pros Ease of use and flexibility for scheduling work while tracking budgets. Cons Missing one great screen to see combination of schedule data. Review Source KB Kyle B. Project Manager Design Used the software for: 1-2 years ### "Wmj review" March 31, 2025 3.0 Boot camp was very helpful to learning how to better set up Pros Accounting features that interface with pm tools Cons A lot of complexities/dependent set ups. Review Source CM Cindy M. Controller Marketing and Advertising Used the software for: 2+ years ### "Love Workamajig!" September 19, 2024 4.0 Our company has used Workamajig for accounting and project management for 4 years. Overall we like the system. Its an easy to use, wholistic system that provides improved visibility to our financials. Our PM team loves it as well. The credit card feed feature is a big winner for us. This feature solved a lot of internal issues. Pros I like Workamajig for its ease of use, flexibility, and its reporting capabilities. We use about 75% of the features the system offers. Everything from accounts payable, billing, project management, credit card integration, and general accounting. This system provides many helpful canned reports and you can also create custom reports. Cons Too many ways to get to the same thing. Some navigation is not intuitive. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reason for choosing Workamajig I went on-line and research the systems that were out there and Workamajig seemed a better fit for what we were looking for (a project management system that also had an accounting modle) Review Source CF Christine F. Sr Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "Excellent all in one" March 31, 2025 4.0 A workhorse PM system but it can be hard ti get people excited about it because the interface is so outdated. Pros Everything is integrated and it has a ton of customizations. Cons The user interface desperately needs to be updated. Review Source BS Beth S. Creative and Technical Director Marketing and Advertising Used the software for: 2+ years ### "Everything in one place" September 19, 2024 5.0 The overall experience has been great. The support is helpful and responsive and the features we use work well. I wish we had fully integrated all of our processes at the beginning, that would make the experience easier all around. Pros It truly has all the features needed to run an agency. Cons The overall system can seem complex, especially for staff who don't know much about running a business. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Workamajig It had everything in one place and all of the various areas could work together. Review Source Response from Workamajig September 22, 2024 Thanks so much for the great review! Reuben BF Ben F. CEO Marketing and Advertising Used the software for: 2+ years ### "Workamajig helps us be successful" September 19, 2024 4.0 We use pretty much all of Workamajig and we love it. Our agency is new, and we are saving a ton of time by putting everything in Workamajig and using less outside software. Pros Very comprehensive from sales to billing and accounting. Task management is great. Cons It can be difficult to learn. Mobile is tricky. Wish they had a mobile app instead of just the website. Wish they had a chat or IM feature. Alternatives considered [Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Workamajig Workamajig it's a better, more encompassing software. It does more, including accounting, purchasing and billing along with basic tasking and time management Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Workamajig can do more and is geared for agencies. It's made for how we work. Review Source JE Julie E. CAO Marketing and Advertising Used the software for: 1-2 years ### "Financial Pro review " September 19, 2024 4.0 It has been positive. Response from support is within 4 hours. Pros Agency centric. Provides alot of great features i.e. Vpayment, CC connector, Advance bill, prebill Cons Project management and media buying need to be updated for current needs in advertising space or PM and Media buying and tracking. Some of the reports do not tie to other based. Reporting should be more robust for the end user. We should have access to the entire database to create reports i.e. report writer, crystal reports. Review Source Gwen S. Chief Operating Officer & Partner Marketing and Advertising Used the software for: 2+ years ### "We call it Jiggy!!" May 6, 2021 4.0 The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on. Pros This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay! Cons The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Workamajig Great customer success team. Like the UI. Good value. Switched from [e·silentpartner](https://www.capterra.com/p/30549/eSilentPARTNER/) There were concerns in the organization that the UI was not modern or intuitive. As the adminstrator and a user, I was happy with the product but you can't force something on a large team and have good adoption rates. Review Source Shelley (. Expansive Brand Thinker - CMO Marketing and Advertising Used the software for: 2+ years ### "Great Project Management & CRM Software for Mid-Sized Agencies" October 26, 2018 4.0 Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P. Pros Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects. Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located. Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well. Cons It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts. Review Source Response from Workamajig November 20, 2018 Hi Shelly, Thank you for sharing! I'm glad to hear that your team is gaining value from having everything detailed in Workamajig. I'd like to do what I can to make your experience even better. We do have different options available for revenue forecasting, as flexibility is necessary to cover the various needs in this area. Ex: fixed fee vs. time and materials, and the ability to create different versions of estimates on a single project, and decide which should be a part of the revenue forecast. We'd love to hear your thoughts on how we can simplify this, while providing the same flexibility - please let us know at support@workamajig.com. Looking forward to hearing from you :) Regards, Hannah Team WMJ \[: \] LH Linda H. Image Manager Logistics and Supply Chain Used the software for: 2+ years ### "In-House Project Management" April 16, 2024 4.0 It has taken time to get used to the program. We use the program mainly for job tracking and trafficking. Now that I have individuals to work with, I look forward to where we can evolve to. Pros The potential that this program has is vast and thought out. I like that we as customers have a voice in aiding in the evolution of the program. I am fairly new to the program and I appreciate the continued education. Cons Not being able to customize the top portion of the project request form. This could be training or working with our account rep however. Review Source HS Hilary S. Project Director Marketing and Advertising Used the software for: 1-2 years ### "I love the promise, but I need so many updates from Workamajig to love it." March 7, 2023 2.0 Frustrating Pros It ties timesheets and expenses together with billing. And I like the reports it can give. Cons The UX and UI. There needs to be so so so much work put into the user flow. There are 20 different way to get the to the same features, it's unattractive, terms and vocab are all over the place... I could go on. Reason for choosing Workamajig I am not sure... Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Needed timesheets and expenses/POs to be linked to billing. Needed better reporting. 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