# Page 4 | Workamajig Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Workamajig the right Time Tracking solution for you? Explore 351 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/10533/Workamajig/reviews --- Workamajig 3.8 (351) [View alternatives](https://www.capterra.com/p/10533/Workamajig/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Workamajig ## Showing most helpful reviews Showing 76-100 of 351 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Brandon C. Sr Account Executive Marketing and Advertising Used the software for: 2+ years ### "I've used it across two different agencies for the past 8 years" January 9, 2018 3.0 Pros When setup properly on the front end it can do a great job exporting status reports for our team, which is a task that would mean someone manually updating a spreadsheet if we didn't have workamajig. Cons It's project management input functions (diaries) are too linear. Wkmjg works great for simple jobs like print ads and radio scripts but when it comes to projects with a lot of parrallel tasks, moving at the same time, it doesn't compare to products like Basecamp. For instance, I could never use wkmjg to build a website (or any complex digital pieces) where I need to set deadlines for multiple disciplines and keep their resources and conversation separate from one another. For example, my designer shouldn't have to wade through a ton of diary posts between the QA team to find my last post to him. I also think the accounting side of wkmjg is something that was designed a long time ago and has just been gradually tacked on and added to and it's in need of a audit and complete redesign to make it more user firendly for both agency accountants and the project managers reviewing billing worksheets on the other end. Review Source Response from Workamajig February 27, 2018 Hi Brandon, Thank you for taking the time to provide your feedback as it helps us improve our product and user experience. Our team is happy to review issues and help streamline processes at support@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Art Director Marketing and Advertising Used the software for: 2+ years ### "Great for some things" October 26, 2018 3.0 Pros Time management tools work well. Tracking time and calendar interfaces are good. Cons Project management tools lacking a good user experience. Review Source Response from Workamajig November 6, 2018 Hi there, Thank you for taking the time to share your experience with Workamajig. I'm happy to hear your team has gained value from the calendar and time tracking features in Workamajig. Have you had an opportunity to check out the all new Workamajig Platinum Interface? We've completely rebuilt the product to be more responsive, intuitive and easier to navigate and have already rolled this out for most users. There's no added costs for platinum and you can check it out at any time by simply adding /platinum to the end of your login url. We've also set up walk-throughs to help you navigate the new interface and can offer free training on the new apps. As always, please feel free to reach out with any questions at support@workamajig.com. Regards, Hannah Team WMJ \[: \] AL Abby L. Senior Account Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig Review by Daily User" September 17, 2020 4.0 We have had some issues with sales tax setup that we continue to work with Workamajig to address. Pros It's a robust software that allows for both accounting, project management and collaboration. We like that we can access it from any device. Cons We have had some issues come up and when our team has contacted support, we have not gotten the answers we needed. This has become a source of frustration. Review Source Response from Workamajig September 30, 2020 Hi Abby, Thank you for taking the time to review our product. It's great to hear how our product has helped you. Please feel free to reach out with any questions at support@workamajig.com, we're here to help! Regards, Hannah Team WMJ \[: VR Verified Reviewer SEO Director Internet Used the software for: 2+ years ### "Easily Manage Multiple Projects" August 27, 2018 4.0 Project management has been the greatest benefit of using Workamajig, Pros The ability to easily see tasks across multiple projects and when they are due. Cons Took a long time to really understand how to use the software effectively. Review Source Response from Workamajig August 30, 2018 Hi there, Thank you for your feedback! I¿m so happy to hear you¿ve gained value from our product. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. As always, we¿d love to hear from you with any questions or comments. Please feel free to reach out to support@workamajig.com. Best, Hannah Team Workamajig \[: \] Shelly H. CFO Marketing and Advertising Used the software for: 2+ years ### "Workamajig from a CFO perspective" October 30, 2018 4.0 Pros The ability to download just about any information into csv file and analyze easily, without modification of formatting, into tables and pivots. Cons The slide in and out screens in new platform. Review Source Response from Workamajig November 27, 2018 Hi Shelly, Thank you for sharing your experience with Workamajig! I'm happy to hear that you've gained value from the ability to download any information into csv files. The sliding screen format is designed to create a breadcrumb path of where you are in screens that may have more details/drill down. You can also easily close them all by simply clicking on the left most panel without having to close each slide out panel individually. If you'd like to open each screen in a new window, you can simply ctrl+click the screen you'd like to open and it will open in a new window. Please feel free to reach out with any questions at support@workamajig.com. Regards, Hannah Team WMJ \[: \] VR Verified Reviewer Content Writer Banking Used the software for: 1-2 years ### "Customizable for most needs" August 10, 2018 4.0 Workamajig is overall a good, solid program to use for our marketing department needs. It's easy to create and resolve tasks, organize your schedule, and get overviews of projects and campaigns. Pros Workamajig has a customizable dashboard which makes it really easy to use. Great customer support and training available. Cons Workamajig is not very intuitive, so sometimes it's difficult to figure out what you're doing if you try navigating outside of your normal tasks. Review Source Response from Workamajig October 5, 2018 Thank you for taking the time to share your experience! We are glad to hear WMJ is adding value to your firm and you like the customizable dashboard. We are continually working to improve our Platinum interface and appreciate any additional feedback at feedback@workamajig.com We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Also, our team is also happy to address questions at support@workamajig.com Best regards, Megan Team WMJ VR Verified Reviewer Art Director Marketing and Advertising Used the software for: 6-12 months ### "Robust Tools for Everyday Use." November 2, 2018 4.0 My overall experience has been good. It's the timekeeping system my company uses and I came into without too much direction on how to use it, etc. Probably the most difficult thing initially was that only a portion of employees were using the latest update (premium) and the rest of the staff were using a legacy version. In particular, what was once called "diary" is now called "conversations." We still to this day use "diary" as the name of it, where we find discussions and files about specific jobs. In the beginning for me, I thought I was missing something with the site or wasn't granted access yet. Obviously, I realized early on the problem and have been good ever since. Pros Workamajig is a great way to keep time and make notes accordingly. A variety of tools and ways to document and keep track of what you are doing every day, whatever the project. Cons Sometimes writing up a PO, all the information does not come through when saved or printed out. Review Source Response from Workamajig November 19, 2018 Thank you for sharing this with us. We're glad to hear you're enjoying our product and we'd like to make your experience better by investigating the issue you mentioned regarding PO's. Our support team is waiting to help at support@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Workamajigs for me" November 7, 2018 4.0 Overall, it's been great. It's proven to be an indispensable part of our biusiness. Pros I like that it's built by my industry for my industry. I love having estimating, time tracking and billing all in one system. Cons When my co-workers complain about WMJ not being intiutive, and the long slow gring from classic to platinum. Review Source Response from Workamajig November 19, 2018 Thank you for sharing your experience! We are thrilled to hear WMJ is delivering value to your business. We are happy to provide complimentary training to aide our clients in transitioning from Classic to Platinum. We also have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Let us know how we can assist your team at support@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Vice President of Finance & Operations Public Relations and Communications Used the software for: 2+ years ### "Workamajig Review" August 13, 2018 4.0 Workamajig is a solution for running our projects and our accounting needs. Pros I like that it's a full solution from sales, project management, and accounting. Cons It's not very intuitive. I've used the program for a lot of years and the one thing I hear all the time is how it's not easy to get around. I also like to see a way to upload an HR file within the employee and a better way to track vacation. I feel this is really missing in the program. Review Source Response from Workamajig August 23, 2018 Thank you for your feedback as it continues to help us improve our product. We have resources available to assist our Platinum users in navigating the system such as Walk-Throughs. Our support team is also happy to assist with any questions at support@workamajig.com; they can also review solutions to your HR needs. Best regards, Megan Team WMJ TD Terri D. Business Manager Marketing and Advertising Used the software for: 2+ years ### "Workamajig " October 26, 2018 5.0 Overall, my experience with Workamajig has been great. If there is something that I feel would make my life easier, they send it to the engineers who review, and add to the next update. If I have special reports that I need, but cannot figure out on my own, they create them for me. They have helped walk me step by step through the process from day one, and have made many updates and improvements to the software along the way that has been beneficial. Pros Workamajig is easy to set up, easy to use, and easy to train new employees. You can jump in using everything or ease in using different applications. The training staff is great at answering questions, and they are very helpful in getting set up, and walking you through various changes as your business changes and grows. Cons We chose to use our own server, instead of being on the Workamajig server. I would recommend that you be on the Workamajig server, as they make certain that updates are completed in a timely manner, and in the long run will make your life easier. This is not really something that I dislike about the software, but a recommendation that I would make to someone thinking about purchasing. Review Source Response from Workamajig November 15, 2018 Hi Terri, Thank you for taking the time to review our product. I'm happy to hear that your team is gaining value from Workamajig and that you found it easy to set up! As always, our team is here to help at support@workamajig.com. Regards, Hannah Team WMJ \[: \] JD Jenai D. Finance Mananger Design Used the software for: 2+ years ### "Does so much!... but at not well" May 26, 2023 5.0 Pros I liked that workamajig housed our advertising agencies accounting, time management, project management, etc! Cons Since workamajig does so much, it seems like it doesn't do anything super well. Still is impressive that a single software can handle so many different areas of the business. I wish that they had better training/consulting, as I wonder how much we were not "fully utilizing" the system. Review Source VR Verified Reviewer Pres & Sr. Partner, Brand Creation Marketing and Advertising Used the software for: 2+ years ### "Pros (and cons, for sure)" November 2, 2018 4.0 Timekeeping, well done. Estimating, well done...however: Some of use a different program to do estimating, as well. We spend too much time editing the estimates in Adobe Acrobat after preparing the estimate in Jig, to improve communication to the client. Pros Excellent at time keeping, and good (but not good enough formatting) for estimating. See below under "overall experience." Cons The project management features are so complicated that we use a different platform for that. Review Source Response from Workamajig November 19, 2018 Thank you for sharing your feedback as we are continually working to improve our user experience. We have resources available for our Platinum users including new walk-throughs to help navigate the interface. Our team is also happy to provide training and review ways to streamline processes at support@workamajig.com Best regards, Megan Team WMJ VR Verified Reviewer Account Coordinator Marketing and Advertising Used the software for: 2+ years ### "Review " August 10, 2018 3.0 I use Workamajig every day and I find it pretty easy, but still a little hard to understand how to completely use all functionality. Pros I like the weekly view when doing timesheets. Cons I feel as if it's difficult to understand the depth of all of the features of Workamajig. I also have issues looking up jobs, some times I need to refresh or log out and log back in. Review Source Response from Workamajig October 5, 2018 Thank you for sharing your feedback. We are glad to hear you like WMJ's timesheets. Our training team is happy to review any areas or features you would like to further understand at training@workamajig.com. Also, we have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Best regards, Megan Ivan Team WMJ VR Verified Reviewer Chief Content Creator Marketing and Advertising Used the software for: 2+ years ### "There's better work management solutions out there" October 26, 2018 2.0 Pros Depending on the update, the project setup and schedule were very easy to use. Cons The user experience is very click heavy. The overall interface is very hard to use and train. I've found most agencies that use only a handful of features. We tried using the project management and resource management features, but the amount of clicks it takes to see people's availability is very time consuming. Ideally, should be able to see availability and resource straight from the project interface. Review Source Response from Workamajig November 6, 2018 Thank you for sharing your experience with Workamajig; the areas that work well and the ones we can improve upon. Our support team is happy to review set-up and ways to streamline processes at support@workamajig.com Bet regards, Megan Ivan Team WMJ VR Verified Reviewer Production Coordinator Used the software for: 1-2 years ### "I use this daily, to keep the variety of projects and teams organized and on task." July 19, 2018 5.0 Organization and time tracking on accounts. Pros The schedules make keeping my creative team on task, with the numerous projects running on the same time line. Diary makes communication a breeze between all team members in various office locations. Keeping our mechanical files in the project's file section makes keeping things organized a breeze. Cons Platinum updated version is taking some time to get used to, but should be fine after some time and practice. Review Source Response from Workamajig July 24, 2018 Thank you for taking the time to share your experience! We are glad to hear WMJ is providing value to your firm and helping with organization. We have resources available for our Platinum users including new walk-throughs to help navigate the interface as well as Platinum tips listed in this link: http://help.workamajig.com/platinum-tips. Also, please let us know if your team would benefit from additional Platinum training at training@workamajig.com. Best regards, Megan Team WMJ VR Verified Reviewer Director Of Web Development Computer Software Used the software for: 2+ years ### "Using this software on a daily basis makes me rethink my choice of job every day" July 19, 2019 1.0 Pros Not much. They used to force an insecure flash based version on us until about a year ago when they rolled out their "platinum" beta. Since then we've felt like test dummies with a buggy beta. Cons Is it possible to dislike everything about a product? They completely revamped their product in their new platinum version, and somehow they got everything wrong again. They started from the ground up and still held onto the terrible features from their insecure flash version. All of the new windows "open" on top of one another, instead of taking up the full screen. Even when they open, most of the time the windows freeze up if you start to resize the screen. It's a responsive design, but it's not responsive at all. Review Source BP Beth P. Sr Manager, Integrated Project Mgt Hospitality Used the software for: 6-12 months ### "WMJ All Stars" April 16, 2024 5.0 Pros Cross functionality and time tracking to projects Cons There is so much to learn! Even with Bootcamp, I feel like I’m just scratching the surface. Review Source James T. Interactive Developer Marketing and Advertising Used the software for: 1-2 years ### "Not great but not the worst either..." April 2, 2019 3.0 We use Workamajig where I work for project management. Now, I'm not a project manager, and I just use Workamajig to basically enter my time and expenses, and for whatever reason, these simple tasks just seem like a monumentally complex task in Workamajig. Luckily, our project managers are able to take the time to help me figure out exactly what I'm doing, because to me, it's an incredibly confusing system. I will say it's not the worst thing I've ever had to use as an employee. But for a very small team, it just seems like so much overkill to me. Pros Accessible on most any device. A lot of features. Cons Incredibly confusing to get acclimated to. The UI can be quite confusing. Review Source Response from Workamajig April 5, 2019 Hi James, Thank you for taking the time to review our product. We'd love to do what we can to improve your experience. If you have any questions, or if you feel there are specific areas of timekeeping that can be simplified, please let us know at support@workamajig.com. We're here to help! Regards, Hannah Team WMJ \[: \] Ginger M. Social Media Manager Marketing and Advertising Used the software for: 2+ years ### "Still new, but so far so good. " May 23, 2019 3.0 It works great for what we use it for now, I've never worked with customer service yet or had an opportunity to explore the full features, but for hours tracking, project management and budget, it works well and does all we need! Pros Workamajig is quickly being spread across our entire company to be used for budget tracking. project management, and to do lists. The budget tracking and project management is the easiest portion we use right now. It's easy to start a timer on a task, track my team's hours and ensure they are putting the proper work into our projects. Cons It's a little clunky, the interface is big and complicated. A lot of buttons and access points that makes the whole tool seem overwhelming. Review Source VR Verified Reviewer Account Manager Public Relations and Communications Used the software for: 2+ years ### "Workamajig is great for whole office comms" October 26, 2018 5.0 Pros It is easy to communicate with people from all departments. The system allows everyone to have access to all parts of a project. Cons The learning curve. It takes a lot of getting used to before you can seamlessly use Workamajig. Review Source Response from Workamajig November 5, 2018 We appreciate your feedback and are glad to hear WMJ is delivering value to your team. As mentioned, WMJ is an integrated solution that allows all departments to communicate on projects. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Please let us know if there is anything we can be of service with at support@workamajig.com. Best regards, Megan Ivan Team WMJ VR Verified Reviewer Copywriter Marketing and Advertising Used the software for: 6-12 months ### "So many features it was overwhelming" September 3, 2018 3.0 Lots of training for little reward. We ended up cutting it about 6 months in. Pros It accomplished the jobs of a lot of different programs so we only had to use this one software. Cons There were so many features and sections of the program that training/setup lasted weeks and then we still didn't know how to use it efficiently. Review Source Response from Workamajig September 4, 2018 Hi there, Thank you for your candid feedback as it gives us the opportunity to continue to improve our product. Workamajig is designed to be an enterprise solution for creative firms taking the place of all other systems; Project Management, Time Tracking/Resource Management, CRM, Accounting, etc. To ensure information flows correctly between the different modules, detailed set-up and implementation is imperative. We understand this can be time consuming in the beginning, but is meant to streamline processes moving forward. Workamajig offers training and support to assist our clients with set-up or we have consultants we can recommend to firms who want to also evaluate their internal processes. I'm sorry it didn't work out for your team. We'd be happy to have you back, should you choose to return. Best, Hannah Team WMJ \[: \] VR Verified Reviewer Specification Programs Specialist Machinery Used the software for: 2+ years ### "New Version is a bit more intuitive" November 27, 2018 3.0 Pros Generally, the Interface is better and easier to see Cons some of the functionality doesn't work ( i.e. old tickets won't come up, certain people can't be assigned to Tasks). Also, you're not able to bring up multiple tickets at once. Recent Conversation interface is worse than Diary Review Source Response from Workamajig December 6, 2018 Hi there, Thank you for taking the time to share your experience with our product. I'm happy to hear that you're enjoying the new interface. I'd love to help improve your experience. Can you please provide some additional details regarding the issues you've experienced pulling up old tickets, assigning people to tasks and using the recent conversations? Please let us know at support@workamajig.com, we're here to help! Regards, Hannah Team WMJ \[: \] VR Verified Reviewer Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Powerful software, very complex" February 22, 2019 4.0 This software is used as a traffic manager for the large agency I work at. Overall, it is very effective at managing daily tasks and keeping all teams accountable. Like any software, proper training and standard operating procedures will guarantee the best results. Pros This software is a powerful task management and traffic tool for agencies of any size. It offers templates for recurring tasks and informative reporting features. The interface is well designed and intuitive to use. Cons This is a very complex software that will require customization for larger organizations. It also has some creative limitations that we have had to work around. Review Source Response from Workamajig February 27, 2019 Hi there, Thank you for taking the time to share your experience with our product. I'm happy to hear that your team has gained value from the many feature Workamajig offers. I'd love to make your experience even better! Can you let us know what creative limitations you feel there are at support@workamajig.com? We'd love to hear what you think! As always, feel free to reach out with any questions - we're here to help! Regards, Hannah Team WMJ \[: \] Yeliza C. Associate Media Director, Programmatic Lead Marketing and Advertising Used the software for: 2+ years ### "Great for Resource Management but not for Workflow " August 10, 2018 4.0 Overall my experience has been great for what I need from the software. The support team is pretty quick to response too. Pros I love the new Platinum version; it's so intuitive and easy to use. I practically live in Workamajig - it's where I do all of my scoping, resource management, timesheets and insertion orders for various mediums. Cons I don't like their workflow option. It's confusing and compared to other softwares, it's old school and clunky. Review Source Response from Workamajig October 8, 2018 Hi Yeliza, Thank you for taking the time to share your experience. We are glad to hear you love the new Platinum interface and find it easy to use. Please let us know if we can be of any service with questions at support@workamajig.com. Best regards, VR Verified Reviewer MarCom Production Director Used the software for: 1-2 years ### "Since this was our first full-blown project management software, I was happy to have anything." May 9, 2018 2.0 Pros The Flash version looked like Excel and the HTML 5 version was clean in appearance. They threw a great party at their user conference. Cons The constant click thru needed to reach a site, the lack of email contact, tech support only through email (unless willing to pay more) which caused a back and forth situation, building of forms was tedious (Flash-based), reports were difficult to construct, lack of storage space caused addtional unexpected expenses of approx. $300/mo. Review Source Response from Workamajig May 15, 2018 Thank you for sharing your feedback. We are glad to hear you enjoyed our Workology conference and like the look of our Platinum interface. Our support team is happy to review storage options (webdav) as well as ways to streamline processes at support@workamajig.com as well as via chat on help.workamajig.com, and by phone at 800-203-7684 x4. Best regards, Megan Team WMJ Similar Products Featured