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EBIS is the leading Ground Support and Equipment (GSE) asset management and aircraft maintenance management solution, flexible for both commercial & general aviation needs. Proven by top airside operators and service providers to reduce total cost of ownership and improve visibility and predictability through work order & parts management, technician app, advanced automated reporting, telemetry, supply chain integration, etc. Over 23 yrs. experience, at 800 airports and 300 customers worldwide.
Provider
DatcoMedia
Located In
United States
Foundation
1996
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, In Person, Documentation, Webinars, Videos
Support
Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep)
EBIS is the leading Ground Support and Equipment (GSE) asset management and aircraft maintenance management solution, flexible for both commercial & general aviation needs.
Content Source: EBIS
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EBIS Reviews
"EBIS Implementation success"
Overall: We were very pleased with [sensitive content hidden] during the Implementation. He was knowledgeable, and always available when we needed him. He was instrumental in our very successful "Go Live".
Pros: Simplicity moving transactions to Quickbooks Online - eliminating the need for double entry, and removing the risk of mistakes during the double entry.
Cons: Configuring the QB Integration was a little confusing.
"Migrated from 3.2 to 5"
Overall: The 3.2 version was going obsolete and we had to decide whether to stick with what we knew or try something else. We opted to stick with what we knew and are pleased that we did! The migration team was extremely helpful and gave us lots of opportunities for conversation on improving the system and worked with us to implement those changes.
Pros: We liked that since we had been using 3.2 for a number of years, migrating to the new system was easy for our teams. All the features we liked in 3.2 came over and new things were available for us to implement and streamline our business.
Cons: I would have liked to take the opportunity to do system "cleanup" before data was migrated over. It would be so cool to have the setup all done and configured before dumping data in. Instead, I have to clean up things after the fact. I've forgotten a few things that we wanted to implement and will now have to go back into my notes to figure out those settings.
"EBIS Implementation"
Overall: Very professional, responsive organization.
Pros: EBIS is extremely flexible with a lot of configuration options. Assistance with implementation was critical to take advantage of all of the system features.The implementation team was very helpful and dedicated to making the cutover seamless. They have a very high level of attention to detail and Customer Service.
Cons: Because the system has so many configuration options, it can be a bit overwhelming to setup initially. I would recommend relying on the implementation team at EBIS to work through your business processes with you and provide direction on the best way to configure the system for your needs.
"Great maintenance and inventory tracking system!"
Overall: Ebis is user friendly and makes for a smooth workflow.
Pros: I love that I can have multiple tabs open within the system. This allows me to effectively multi-task without having to close one window to reference another window. Also really love the physical inventory feature which makes inventory audits much easier! The EBIS support team has been very helpful during the transition.
Cons: I don't have any significant cons that I have experienced while using Ebis. I am looking forward to being able to use the system on mobile devices as the updates become available.
