---
title: "Page 3 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is Clio the right Legal Calendar solution for you? Explore 1752 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/105428/Clio/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-10-30"
---

Clio

4.7 (1751)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 30th, 2026

# Page 3 - Reviews of Clio

## Showing most helpful reviews

Showing 51-75 of 1751 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Chief Operating Officer  
Used the software for: 1-3 years

### "Evolving with customers' needs"

May 6, 2026

5.0

Pros

Clio is regularly coming out with new features and improvements. They stick to what they know by staying the legal space, but evolve with the demands of the customers to create an all-in-one platform. Customer service and support are excellent.

Cons

More flexibility in creating reports. They are working on the reporting feature, but we would love to be able to customize dashboards more easily.

Review Source

Eric B.  
Owner  
Used the software for: 3-5 years

### "I just love Clio!"

November 6, 2025

5.0

Clio is the only product I would ever use for law firm management. From billing to CRM to scheduling to task management - it handles everything with ease. Finally, whenever I have a question or concern, the service reps at Clio have always been well-informed and ready to help.

Pros

Clio is great because it helps me manage all of my back office functions seamlessly and communicate with clients easily for a fair and reasonable price.

Cons

Since 2016 I have been advocating for Clio to manage the task part of the app. As it works now I need to manually enter in each task reminder rather than being able to click once to give me a standard list of reminder times.

Review Source

AF

Allison F.  
Attorney  
Used the software for: 3-5 years

### "Highly Recommend Clio"

May 19, 2026

5.0

Great! Their support is always super helpful if I have any issues. They are always coming out with new products to help improve my productivity.

Pros

I love Clio! I have worked at numerous firms and been involved with numerous case management systems. Clio is my favorite!

Cons

No complaints. I have used Clio at my last firm and the firm I am currently at and have not had any complaints.

Review Source

R

Reviewer  
Attorney  
Used the software for: 3-5 years

### "Clio: Can't Live Without It"

October 30, 2025

5.0

Pros

Clio is indispensable for my law firm. I am a solo practitioner and there's no way that I could handle all of this on my own with Clio. The way it connects to my Gmail and my Google Calendar, along with uploading all my clients into contacts make my life so much easier. It's really easy to use and they always have people available if you need any help. It is well worth the cost and I just upgraded to a higher version for the additional features. Clio is also very innovative, trying to leverage AI to make life easier without stepping into having AI trying to replace lawyers.

Cons

There's some customization features that I'd love to see, like being able to choose exactly what texts messages say that Clio hasn't implemented yet. However, they are always willing to listen and they are responsive to customer requests.

Review Source

Ansuman R.  
Ecom Manager  
Used the software for: 3-5 years

### "Legal Management Software with Strong Organization Features"

August 4, 2026

5.0

It has been a reliable tool for managing legal operations. It helps streamline document management, client tracking, and invoicing while improving organization across teams.

Pros

It provides a well-organized platform for managing legal workflows, documents, client information, and billing in one place. I liked the ability to keep case-related files and communications organized, which improves productivity and reduces the need for multiple tools.

Cons

The platform has many features, so new users may need some time to learn the system and set up workflows according to their needs

Review Source

Rebecca B.  
CEO  
Used the software for: 3-5 years

### "Happily Married to Clio for 16 years"

May 5, 2026

5.0

I have been with Clio 16 years; we were lured away by another program in about year 2-what a disaster! I couldn't not wait to get back to Clio after that year was up. Clio successfully migrated all my info back "home".

Pros

I've been a Clio Client since 2010. The customer support is amazing-you can imagine how many times myself and my team have had questions over the years. I started as a solo, now I have a team of 8. Easy to use, easy to train with various types of support.

Cons

In the earlier days Clio was not as robust as it is now. The invoicing and accounting program left a lot to be desired. Thank goodness that changed. It changed because Clio listened to their clients and made improvements.

Review Source

R

Reviewer  
Legal Assistant  
Used the software for: 3-5 years

### "Clio is the Best CRM for all Law firm"

May 25, 2026

5.0

The document we save are safe and secured. Everything was accurate because of Clio. It was the best CRM I have ever experience. It is really a user friendly. i would recommend it to everyone.

Pros

Clio is very useful and straight forward. i like the graphics it makes me more excited to work every day. The fee was affordable considering the usage.

Cons

The customer support is really friendly and approachable. Clio makes our work easy and cost effective for drafting, filing and even managing client profiles.

Review Source

R

Reviewer  
Owner  
Used the software for: 1-3 years

### "A breath of fresh air"

May 6, 2026

5.0

Clio has been an excellent extension to my family law practice. The system is very easy to use, adaptable and allows for remote work without an issue.

Pros

Clio has provided excellent access and organization to my law firm especially after utilizing other systems. It's an excellent value for the money and the customer support is terrific.

Cons

They don't have a real way to migrate to Clio from Leap, which is what I was using before. That may be a LEAP thing instead of Clio. They could also have customer service on weekends, but that's a small item.

Review Source

Elan W.  
Managing Member  
Used the software for: 3-5 years

### "Clio - An Excellent Law Practice "

May 6, 2026

5.0

Overall, my experience with Clio has been excellent with some rare hiccups over the years. I've been a Clio customer for over ten years and it remains an excellent value for the money.

Pros

Clio is easy to use, offering an intuitive interface that outputs editable PDF bills/invoices seamlessly. The analytics/reports are also useful.

Cons

The templates offered are not that robust, and there was no option for direct output to Microsoft Word or RTF. To effectively use Clio, one really has to know a lot about editing PDFs.

Review Source

R

Reviewer  
Operations Manager  
Used the software for: 3-5 years

### "Operations View "

June 1, 2026

5.0

There are many resources available online and when I find myself in a hole, I can easily search online and find what I need.

Pros

It is very user friendly and easy to navigate. The custom fields allow me to easily add what is needed.

Cons

What I least like about Clio is the ability to not view custom live reports with visual graphs or charts.

Review Source

R

Reviewer  
Senior Family Law Clerk  
Used the software for: 1-3 years

### "Fast and efficient Email management."

May 8, 2026

4.0

The transition from our previous software to Clío was challenging, however, since then we have been very happy with the program.

Pros

Clio makes email linking and docketing very smooth when integrated with Outlook Express. It has saved our firm a lot of time beign able to link, docket and file the documents in one step.

Cons

Name searching is sometimes very specific when linking emails, and at times, even correctly enters accounts that do not populate for linking.

Review Source

R

Reviewer  
Law clerk  
Used the software for: 1-3 years

### "Great interface "

May 15, 2026

5.0

My overall experience has been successful and I enjoy using Clio. The interface is easy to use and access.

Pros

The interface is very user friendly and easy to access. It is straightforward to easily access files. Billing is also straightforward and easy to access.

Cons

There are not many perks in the interface in total. However, the transitioning between clio and our previous software was easy to access.

Review Source

William K.  
Manager  
Used the software for: Less than 1 year

### "The all in one law software, so we can be lawyers again "

March 23, 2026

5.0

Overall having a CRM, email, builder, and billing all in one neat program was worth the extra cost. Everyone onboarded quickly and painlessly as well. So it's a win

Pros

Really cleans up the Desktop instead of 5 different programs we just have one now. What was something bad about Cleo?

Cons

Well of course the cost. They "bundled" me. In order to get all the components we wanted /needed we had to jump up a tier which put is in the hundreds....but it's still manageable

Review Source

R

Reviewer  
Studente  
Used the software for: 1-3 years

### "Assegna un titolo alla tua recensione"

May 21, 2026

5.0

Nel complesso, la mia esperienza con Clio è stata positiva. Ho trovato la piattaforma utile per organizzare attività, informazioni e flussi di lavoro in modo più chiaro ed efficiente. L'interfaccia è intuitiva e consente di orientarsi abbastanza rapidamente anche nelle funzionalità principali.

Pros

Mi è piaciuta soprattutto la semplicità con cui Clio rende organizzate e accessibili le informazioni: l’interfaccia intuitiva, la rapidità nella gestione delle attività quotidiane e la possibilità di avere tutto centralizzato in un unico strumento.

Cons

Uno degli aspetti che mi è piaciuto meno è che, in alcune situazioni, alcune funzionalità possono richiedere un po’ di tempo per essere comprese a fondo, soprattutto all’inizio.

Review Source

VR

Verified Reviewer  
Managing partner  
Used the software for: 3-5 years

### "Clio is just . . . meh!"

August 14, 2025

3.0

This is a good program for a solo or small office but a below average program for a large office. The more non-billing personnel you have and the more users you need makes the program cost outweigh its convenience and lack of flexibility.

Pros

Their customer support until 2025 was excellent, which means they know how to provide it. It has gone down recently choosing to say we are not seeing what we are clearly seeing or putting the problem in to development or even worse, blaming a third party vendor. They were good at helping resolve issues at one time. The program is easy to use and set up however and invoicing is relatively straightforward.

Cons

The per user cost and constant updating of services that are not included and frankly don't work well with their other services seems less of a subscription service and more of a toxic relationship that needs to be ended but for which few viable alternatives exist. We use the "devil we know" expression around my office to describe Clio is, which is not a service that would receive a 5 star review.

Review Source

R

Reviewer  
Partner  
Used the software for: 3-5 years

### "Clio Keeps me on track!"

August 20, 2025

5.0

This user friendly system continues to amaze me as it has added more and more desirable features. Great for solo practitioners and larger firms alike!

Pros

The more I use Clio Manage, the smoother the administration of my business becomes. It is easy to use, can be adapted in many ways to fit your practice and customer service is great. It is my "go to" for calendar and task management. I am also now learning to use it to capture my client emails and communicaitons without need to use add-on apps and for better cybersecurity.

Cons

They add new features faster than I can learn them AND there are features in other programs that I would use but as a solo, I find that the added on-going cost is not worth the time saving it will bring me.

Review Source

R

Reviewer  
CEO  
Used the software for: 3-5 years

### "Long time user"

May 14, 2026

5.0

Pros

Our family law firm has been using Clio for almost 7 years. It has helped us stand out from other firms by providing easy communication and case efficiency. Our team loves the ability to manage documents and share with our clients. And the customer support is unbeatable.

Cons

I do wish that Clio was all inclusive rather than having to purchase features separately. For smaller firms it because cost prohibitive to use all of the options.

Review Source

R

Reviewer  
Paralegal  
Used the software for: 1-3 years

### "Great product"

August 19, 2025

5.0

It has been really great. Like mentioned above, there are some little things I wish could be changes, but overall, we have had a great experience.

Pros

The ability to have everything in once place is the best. We were using so many different programs before. With Clio, we were able to condense our file management, billing, and so much more!

Cons

There are only a few things that I wish I could change about Clio. There are some billing features that I wish would be improved. The things I do not like about it are minimal.

Review Source

Erin M.  
Office Manager  
Used the software for: 3-5 years

### "Clio’s Culture Shines—Now Let’s Talk UI Innovation"

October 30, 2025

4.0

Clio’s company culture is truly contagious—consider hosting a client summit to dive deeper into UI innovation and gather meaningful feedback.

Pros

Clio’s team truly excels—support, development, and community engagement are consistently outstanding.

Cons

Frequent feature updates are valuable, but they often fall short of addressing the full scope of user needs.

Review Source

Jodi D.  
Owner Attorney  
Used the software for: 3-5 years

### "Great Company "

October 30, 2025

5.0

I have been with clio for over 10 years. I used them when they first came, left them, tried several other companies and then came back to Clio to because I found their software to have the best capabilities

Pros

Great program. Capability is awesome. The team is great and they offer more than just software. They order a termendous amount of online learning beyond the software.

Cons

My only complaint is in Clio Grow. I wish they offered customizable reports that would allow me the ability to choose the information I want in my report.

Review Source

Sarah G.  
Owner  
Used the software for: 3-5 years

### "The only software you will ever need for a Law Firm"

April 17, 2026

5.0

I work with my client, a personal injury law firm. I do marketing emails and try to help them keep their business running smoothly and efficiently.

Pros

Clio integrates our law practice so anyone can be logged in at anytime and access a patient's file and see their medical reports and accident photos and see the client's status.

Cons

We didn't label all of the clients as clients when we went in so when we merged clio with a 3rd party software to send marketing emails, many insurance company contacts came up instead of only clients.

Review Source

R

Reviewer  
Firm Administrator  
Used the software for: 3-5 years

### "So glad we switched to CLIO"

August 6, 2025

5.0

The overall experience with clio has been great. It has allowed for partners in our firm have actual data at their fingertips and it has allowed our firm to get bills out quicker and a better handle on our collections with the multiple payment methods available with clio payments.

Pros

The software was easy to pick up and use, even after switching from a software the the firm used for 15+ years. There are several great features but our favorites are clio payments, efiling, the ease of billing and bill review, reporting and the newly added automations. Our firm also loves the tasking feature and the several ways to capture time. There are several integrations that also make clio a sharp software.

Cons

I do not like that we can not assign one task to multiple people. I also do not like that the trust listing report can not show the responsible attorney.

Review Source

R

Reviewer  
Attorney  
Used the software for: 1-3 years

### "Overall great case management system!"

August 20, 2025

5.0

Clio is easy use and easy to set up. It provides multiple payment methods which is helpful in getting bills sent to client and paid.

Pros

Clio is easy to use and very affordable. I especially like that Manage and grow share data very well.

Cons

There are some fields that will not automatically populate from grow to manage. It seems that it should be able to do that.

Review Source

R

Reviewer  
Legal Assistant  
Used the software for: 1-3 years

### "Recommended"

May 14, 2026

5.0

Excellent. I recommended it to my cousin for her husband's law firm I like it so much! They are great with support when I have questions.

Pros

I love the ease of tracking time on a matter, easily creating new matters for previous clients, emailing to a matter to keep track of correspondence and documents.

Cons

If you start a matter in Clio Manage, it doesn't link it to the client in Clio Grow. Just remember to start in Clio Grow and it is fine!

Review Source

R

Reviewer  
Facilities Manager  
Used the software for: 1-3 years

### "Clio is good, but could be better"

June 9, 2026

5.0

Pros

I really like how Clio organizes all our client information and case documents in one place. The task management is pretty solid too, it helps us stay on track with deadlines. Automating some of the basic intake forms saved us a good chunk of time when we first set it up.

Cons

The mobile app can be a bit clunky sometimes, especially when trying to quickly access a specific document. It's not a huge deal for day-to-day work but can be frustrating when I'm out of the office and need something urgently. Wish it was a bit more intuitive.

Review Source

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