# Page 34 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 34 - Reviews of Clio

## Showing most helpful reviews

Showing 826-850 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BM

Brittany M.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Clio is the software I have been searching for!"

February 14, 2023

5.0

Pros

Matter creation, tracking, and invoicing is easy and includes all elements that I need.

Cons

Less cost would always be nice, but I would say that about any product.

Review Source

KS

Kirsten S.  
Billing Manager  
Law Practice  
Used the software for: 2+ years

### "Legal Field Review"

November 19, 2019

5.0

Pros

Clio is very easy to use for the legal field. The customizability of the program really helps make the experience. We are able to run all types of reports, and customize different fields to help in accountability, as well as knowledge.

Cons

I personally don't like the new Clio. I loved the old version of Clio. I also wish, for Personal Injury cases, that we were able to personalize the reports and record the information in a different way. I would also like to be able to bulk edit expense entries.

Review Source

CS

Conor S.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Clio will save you time and money!"

February 7, 2023

5.0

We have yet to run into any issues

Pros

When I came to the firm we desperately needed a management software and Clio has been the dream that we needed!

Cons

I do wish that Clio has more customizable features.

Review Source

WG

William G.  
Attorney/Consultant  
Legal Services  
Used the software for: 2+ years

### "Accessibility "

January 4, 2020

5.0

Can’t imagine running a solo practice without it.

Pros

Clio is accessible to users of voice dictation technology. When Clio II came in, it, unlike Clio I, it was not accessible to voice dictation. After some back and forth with Clio, Clio moved very quickly to fix the problem. Clio makes trust account management a breeze. Also, while Clio customer service is not open on weekends, their customer service help is outstanding.

Cons

Their is a lot to Clio and it’s hard to know what all of it’s capabilities are.

Review Source

WJ

William J.  
Senior Associate Attorney  
Law Practice  
Used the software for: 2+ years

### "Very Good Practice Management "

February 16, 2020

4.0

I would highly recommend this software. It is the best practice management software I've used.

Pros

The interface was easy to use and easy to train people on. Managing scheduling, to-do lists, and communications was easy and functional. It was also easy to see other people's work on a matter and their task lists which made managing employees a lot easier.

Cons

The system for documents was not perfect - it synced to Dropbox but that connection was not perfect and sometimes it is easier to just go to dropbox directly.

Review Source

PI

Paula I.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "We love Clio"

July 8, 2019

5.0

We previously used two different programs to manage our practice. Clio helped us to work online so that we all had access outside of the office and could use just Clio to manage our practice. We were worried that the transition would be difficult, but it was very easy and support was helpful with any issues that we had.

Pros

It is so easy to use and all updates are accompanied with tutorials on how to use any new features so you don't have to spend a lot of time contacting support or learning new features on your own.

Cons

We haven't had any issues with the software.

Review Source

KC

Krista C.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Great Product"

June 14, 2019

5.0

The Clio customer support team is by far the BEST customer support experience of any company I have ever experienced, they are exceedingly helpful, knowledgable about their product and its integrations, pleasant to speak to and most importantly so very patient!!

Pros

This product is very user friendly and they are always making improvements to the product.

Cons

There are some items that could be improved upon for the Personal Injury only type law practice, but overall is a great product.

Reason for choosing Clio

I did not actually make the decision.

Review Source

JF

Jacqueline F.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Review"

September 9, 2019

5.0

Excellent. I would choose Clio again in a heartbeat. I particularly like how I can scale it up or down for when I add people to my team.

Pros

Ease of set up, functionality across many areas (contacts, matters, document generation and organization). It would have taken me several different software applications to cover off all the functions that I get through Clio alone.

Cons

I have an on-going glitch in the accounting reconciliation that bugs me although it's not an actual problem... but no one has ever been able to fix.

Review Source

JM

James M.  
Senior Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Software that will take your firm to the next level"

October 29, 2019

5.0

It has been great. Support team is amazing, Clio Manage makes our firm run smooth and Clio Grow has allowed us to design and target our marketing.

Pros

This software is driven at managing your firm. The clio team understands that your law practice is a business.

Cons

Nothing. This software is amazing and we plan to use for a long time.

Alternatives considered

[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)

Review Source

VR

Verified Reviewer  
Attorney at Law  
Legal Services  
Used the software for: 2+ years

### "Great legal software "

September 27, 2018

5.0

Pros

Great way to keep track of clients, billing, etc.

Cons

It takes some time to understand how to use it.

Review Source

WC

William C.  
President  
Law Practice  
Used the software for: 1-2 years

### "Big Flaw in Clio"

March 4, 2022

4.0

Use for calendaring and billing.

Pros

Easy to Bill; like the app; .........................

Cons

Clio has some serious shortcomings. However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem. This is a problem because they don't tell you about the problems and you have to find them yourself.

Reason for choosing Clio

Was not aware of Clio problems.

Review Source

DR

Dan R.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Great law office software"

October 3, 2019

5.0

B+, moving toward a solid A!

Pros

Great contact info features, document assembly engine (custom field/merge) is fabulous/easy, integration with other software via Zapier is great, good calendars, ability to load archived document from server (e.g., former and inactive clients) into Clio, billing/getting paid with credit cards - all very good.

Cons

Clio doesn't store docs as I would like. That is, in our paper files we store letters, emails, memos, etc., chronologically. It's very easy for me to review every touch I've had to my paper file in order produced but not so in Clio. I'd be glad to talk with the folks at Clio who make improvements if someone wants to contact me.

Review Source

VH

Vivian H.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "Easy to Access and Manage"

February 24, 2023

5.0

Pros

I can easily find case information, and log my hours.

Cons

Nothing really, I adopt to what's available

Review Source

NM

Nicholas M.  
Senior Paralegal/Office Manager  
Law Practice  
Used the software for: 2+ years

### "Best Investment Ever"

September 13, 2019

5.0

Great investment. Keep's all the calendars organized, I love the color coding for calendars- Perfectly organized.

Pros

I love the calendar deadlines. It keeps my schedule open and my work easier. I am able to enter the updated scheduled hearing and it auto populates all the deadlines instead of me counting the court calendar.

Cons

I would prefer there would be an easier way to print a deadline report. I am able to print the attorney's matter reports but deadlines it wont let me--unless I don't know something.

Review Source

CW

Callista W.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "Excellent Support, Easy to Learn"

June 7, 2019

5.0

Pros

Clio is easy to learn, and even for a computer dunce like myself, it is intuitive. I have reached out to the support team many times for help to figure out how to do something, they have always been helpful and kind. Sometimes when you call for tech support, the representatives 'talk down' to you and make you feel inadequate, but not with Clio. I love that Clio supports so many aspects of firm management: Contact Information, billing, payment collection, document creation and that's just the beginning.

Cons

I did have some trouble creating the templates I wanted for document creation but was helped right away by customer support.

Review Source

ZV

Zee V.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Clio is the best! "

May 16, 2019

5.0

It has been a very nice journey and still is. Clio and I are good friends. We work well together. =)

Pros

Clio is easy to understand, easy to use. Fast and helpful customer representatives. Always ready and able to help me with my issues. I

Cons

If a client is on a payment plan and each month I have to send them an invoice, I need to manually go and change the invoice date to today's date. I want to be able to do it automatically and be able to have a copy of each invoice with the date that it went out.

Review Source

SH

Sheryl H.  
President  
Law Practice  
Used the software for: 2+ years

### "Very effective solution "

June 29, 2019

5.0

I appreciate that with Clio I can provide clients with invoice information very quickly, from a single entry to a three year total of fees paid for a specific matter.

Pros

Clio meets the needs of our boutique firm. Obviously it is an effective solution for time entries but it also provides multiple ways to see performance on firm KPIs. Managing a team of attorneys, I needed an effective software solution like Clio.

Cons

It is not the software I dislike, it is entering billable time and reviewing and approving invoices.

Review Source

AB

Amber B.  
Director of Leadership and Development  
Human Resources  
Used the software for: 1-2 years

### "Clio - excellent consulting tool "

February 24, 2023

4.0

Excellent - definitley a time saver and efficient for billing and tracking our hours.

Pros

The ability to look back at past entries and cross reference search fields.

Cons

Not being able to add a distintion from the same client with a different field in a shortened format.

Review Source

CC

Cory C.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Clio is Amazing"

June 25, 2019

5.0

I've been using Clio now for about 9 years and love it. There are still bugs to be worked out but the program is being improved constantly and customer support is always very helpful.

Pros

I can manage virtually all my client data in one location and, because it's web based, I can work on my Mac while my employees work on their PCs. I also like the reporting and time keeping functionality and that I can see everything on my phone through the Clio app.

Cons

It can sometimes take awhile to get bugs worked out once reported.

Review Source

MB

Melanie B.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Small business"

December 3, 2019

3.0

Clio enables two or more users to share the program without any hassle, and provides excellent communication with the company. However, they are not an ideal fit for a very small firm.

Pros

The customer service team at Clio is accessible and knowledgeable. They speak to customers as though both they and the customer are actual human people--a rarity for a customer service team for any kind of technological product. Also, keeping track of outstanding balances is relatively easy.

Cons

There appears to be no way to search files for keywords--if the term I need is not in the document title, I am out of luck. There are limitations on the ways in which a user can organize folders.

Review Source

JL

Justin L.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Clio Review"

July 18, 2019

4.0

Pros

Clio gives me greater oversight, and insight, into my practice. It is more of a practice improvement tool rather than simply a practice management tool.

Cons

The communications tab, namely phone calls. The other party to the call must be entered into Clio, which is a burden for one-off calls.

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Justin! We've submitted your communications tab recommendation to the Product Team for review. Please don't hesitate to reach out to our support team if you need help to improve your process: www.clio.com/support

SS

Spencer S.  
Managing Lawyer  
Law Practice  
Used the software for: 1-2 years

### "We love Clio!"

February 14, 2023

5.0

Pros

Customer support and feature development.

Cons

Trust accounting is still difficult, would be better in house rather than with QBO.

Review Source

VR

Verified Reviewer  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "Clio for Rookies is Easy"

September 13, 2018

5.0

Great. I always speak with very nice, patient customer representatives.

Pros

Customer service is always great. If needed, you can have an email sent to you with instructions you can keep in case of another instance of the situation you called and asked about. I believe that Clio is pretty User intuitive.

Cons

I really can't think of any. I have never used another software like this, so it's a little hard to compare.

Review Source

SB

Sarah B.  
Operations Manager  
Real Estate  
Used the software for: 2+ years

### "An additional team of employees in one software system!"

February 24, 2023

5.0

Pros

We have a saying in our firm that if it didn't happen in Clio it didn't happen. Clio practice management houses our entire client file including accounting!

Cons

I would like to see more detailed reporting.

Review Source

SB

Shelly B.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "PEAK Review"

August 14, 2019

5.0

Our overall experience with Clio has been great. All users are able to access case files and stay up-to-date on what is happening in the firm from new matter creation to tracking work loads and upcoming deadlines. It truly is the one-stop-shop.

Pros

I love the ability to access tasks, calendars, case files and billing in one place. It has been a fantastic tool used by our firm to keep everyone up-to-date on each matter and the current work load. We use Clio with Faster Suite which makes updating files instantaneous.

Cons

One of the drawbacks is the inability to bill expenses only. We work on some matters that are contingency fee arrangements, but the client pays the expenses monthly. In order to process a bill, we have to include billable time. We have found a work around, but it would be easier if we could just bill out expenses.

Review Source

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