# Page 35 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 35 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 35 - Reviews of Clio

## Showing most helpful reviews

Showing 851-875 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IF

Ivette F.  
Intake Specialist  
Law Practice  
Used the software for: 2+ years

### "Excellent"

October 30, 2019

5.0

Clio-Lexicata now Clio Grow are excellent software, they are user friendly. You have everything you need right in front of you no hiding clicks or additional process to get your work done. Everything you need to get your work done is at a click. I would recommend to any business, that are looking for productivity and keeping there employees happy.

Pros

This is a user friendly software, I can navigate easily.

Cons

I have no complaints, whenever I may encounter a problems when I call the Support team they are very polite, professional and knowledgeable.

Review Source

JD

Jarad D.  
Attorney at Law  
Law Practice  
Used the software for: 2+ years

### "Anything that helps ease my legal billing headaches is a plus."

May 29, 2018

4.0

It makes billing much less of a headache. Now if we could only get our clients to pay with such ease...

Pros

I like their customer support, they are always willing to help us resolve our issues. They continue to add features to improve the utility of the software. They have worked to resolve issues with partner software packages and respond quickly.

Cons

I am not a huge fan of the new look and ease of use. I was used to the older layout and was switched to the newer one when we had to switch plans as our plan was being phased out. Some of the things I used the most are harder for me to find, and certain things are not as intuitive anymore. I also am apprehensive about our new plan.

Review Source

IZ

Iris Z.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "User-friendly "

September 17, 2019

5.0

I like the program. Easy access and user friendly.

Pros

Easy to use. Good training sessions and support. Good integration wit other Apps.

Cons

Reports may "grab" too little or too much.

Switched from

[TrialWorks](https://www.capterra.com/p/2599/TrialWorks/)

Wanted a Cloud-based CRM

Review Source

Response from Clio

September 20, 2019

Hi Iris, Thanks for taking the time to leave a reviewwe're glad to count you as a customer! - Derek

TV

Todd V.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Comprehensive Case Management With Stellar Support"

October 25, 2016

5.0

I have used Clio for over 7 years. In that time, the product added features and functionality, and while it changed the screen interface, and the app a couple of times, it remains fairly intuitive on how to use it. During my time with Clio, their customer service remains excellent from both a responsiveness and technical perspective.

Pros

The continuous adding of practical features that help with the management of a practice.

Cons

Billing themes can become a bit overly complicated.

Review Source

DF

Donese F.  
Office Manager/Senior Paralegal  
Law Practice  
Used the software for: 2+ years

### "Great Product! More Freedom to Customize"

February 2, 2017

4.0

Clio is a great product! I love that when I have a problem or a suggestion, the customer service representatives are eager to help. The only problem I really have with Clio is the lack of customizing it to fit your firm. My attorney asks me for specific reports, but Clio does not offer them. I'd love for there to be a way to create your own reports (i.e., list of Expert Witness and their Tax ID numbers; how much money TOTAL we have invested in our contingency-fee based clients; list of declined cases; etc.) It would also be nice to be able to move the fields around on the screens to flow better. Clio helps me keep clients information organized, which I absolutely love. Unfortunately, I don't get to use it to its fullest capabilities because my attorney has no interest in doing so.

Pros

Ease of use

Cons

Lack of customization available

Review Source

BP

Brad P.  
Managing Member  
  
Used the software for: 1-2 years

### "Clio is the industry standard for a reason -- it works."

September 2, 2017

5.0

Pros

1\. Easy timekeeping. Clio's timekeeping system is easier than what I was using at BigLaw. 2. Easy bill generation and editing. I can't say enough about this. 3. Easy invoice tracking. 5 minutes a week.

Cons

1\. I wish Clio were easier to integrate with Mac apps such as Fantastical, OmniFocus, Contacts, and Evernote. I use these apps, and Clio, daily. I'm aware of third-party integration apps, but I'm not a big fan of having the user create (and, far more often than not, fix) the integration. 2. I wish that Clio had a contacts section devoted to adverse parties. That would make it easier for conflict of interest reviews. 3. I would like more tutorials so that I can better use Clio's features. Sometimes I feel like I stumble across useful features that I've wanted but didn't know existed on Clio.

Review Source

RB

Rohin B.  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Overall robust software "

September 13, 2022

5.0

Pros

Ease of use and being a cloud platform being able to access on multiple devices

Cons

Lack of integration with Unity and other platforms at the moment. With two client names hard to manage billings.

Review Source

VR

Verified Reviewer  
Front of House Manager  
  
Used the software for: 1-2 years

### "2 years experience working at a bankruptcy firm"

October 5, 2017

5.0

Pros

Easy to keep track of client updates within a large firm where multiple clerks and attorneys worked on the same client files.

Cons

Once in a while the notes do not save properly; automated letters cannot be 100% trusted for accuracy.

Review Source

RS

Ryan S.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Good but could be better"

February 24, 2023

4.0

Pros

The outlook email integration is essential for keeping my inbox easily organized.

Cons

The billing system does not interface with desktop versions of quickbooks and can be complicated to reconcile.

Review Source

Scott T.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "So Easy to Use With Easily-Integrated Applications"

February 17, 2020

5.0

Pros

Not only is Clio easy to use, but the integrated applications make it simple for a lawyer to start their own law firm without a technology consultant or accounting specialist. The connection with Jive VOIP brings my contacts into my phone system, while the Google Drive connection allows all of my firm's files to be remotely accessible.

Cons

A few questions were not answered through the support website articles, but I was able to figure it out or contact them for an answer.

Alternatives considered

[Firm Central](https://www.capterra.com/p/136050/Firm-Central/)[8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)[ProLaw](https://www.capterra.com/p/35611/ProLaw/)

Reason for choosing Clio

Ease of use and connectivity with related applications

Review Source

JV

Josh V.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Excellent Cloud Based Practice Management Software"

September 6, 2019

5.0

Pros

I love that Clio is cloud based, integrates with so many other web based platforms, and is consistently improving its features and services.

Cons

Being a cloud based software, Clio is somewhat limited in the customization options and reporting functions that it provides.

Alternatives considered

[Actionstep](https://www.capterra.com/p/139923/Actionstep/)[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)

Review Source

HH

Hilary H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Timer"

January 13, 2020

4.0

Good, but for my particular practice, timekeeping is the most important way for me to earn money and I'm not really finding the Timekeeper option helpful.

Pros

Easy to understand client account info.

Cons

I wish there was a popup window with the timekeeper, where I could more easily keep track of my hours. Several at a time would be an even bigger bonus. Rocket Matter has something that is quite easy to use. It allows the user to stop and start time for different clients, all at the same time.

Review Source

JM

Joseph M.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Great practice management software"

February 4, 2020

5.0

I've been very satisfied overall.

Pros

I really appreciate how Clio's design anticipates most of the needs that I have managing my solo practice. I've never experienced issues with it being down or unavailable. The interface is very responsive which is important for making quick notes, checking on individual client questions within a few seconds, and keeping track of hundreds of separate cases. I'm hopeful that the team will continue developing and adding more features in the future.

Cons

I would love for the software to integrate payment reminders and more billing tools in the future. It does have a full suite of billing tools which are great. I think the task management interface could be improved such as updating multiple due dates at once. Otherwise the task features are good.

Switched from

[Lawlogix Edge](https://www.capterra.com/p/152926/Lawlogix-Edge/)

I've used Lawlogix at previous firms. I prefer the more modern interface of Clio, although they have different functionalities.

Review Source

JM

Jennifer M.  
Paralegal  
  
Used the software for: 1-2 years

### "Easy calendaring system to use. All billing, contacts and other relevant information is linked."

July 13, 2018

5.0

Pros

Easy to keep track of case updates, billing expenses and hearing dates. All case develops are tracked and the users who are making the updates are tracked, so it's easy to pull up a matter and see what has taken place and who did the work.

Cons

N/A

Review Source

Response from Clio

August 3, 2018

Thanks for the review, Jennifer! Glad to see that Clio is helping things run smoothly at your firm!

JM

Joseph M.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Constantly impressed"

August 9, 2019

5.0

Clio is the best legal software I’ve ever used - with it I can finally walk into court and with just my iPad or laptop and do everything I need to do without a piece of paper.

Pros

No matter how you approach a legal case, A client issue, or trial; Clio adapts to your way and streamlines everything for you.

Cons

The thing I like least about Clio is that they are always so innovative I wish I knew what was coming out next because I’m always excited once I find out in the suspense kills me inside

Reason for choosing Clio

Not applicable

Switched from

[Smokeball](https://www.capterra.com/p/133656/Smokeball/)

Clio was so much more affordable it’s so much better it was clear from the moment I saw it.

Review Source

LA

Lakin A.  
Senior Lawyer  
Legal Services  
Used the software for: 2+ years

### "Clio Rocks"

December 22, 2019

5.0

Pros

The customer service I enjoy with client is great. The cloud based platform is extremely convenient. The interface is modern and user friendly. The thing that I like about clio the most is that is is always changing and improving. The team listens to their users and tries to improve on the product. When I started with client it was good, now it is way better.

Cons

The lack of trust accounting on the mobile ap.

Reason for choosing Clio

Cloud based, modern, user friendly.

Review Source

JH

Joe H.  
Partner Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Legal Practice Software"

June 24, 2019

5.0

We are a small firm with multiple offices. Clio works great for us and allows us to keep track and modify all of our attorneys' schedules and files no matter where we are at

Pros

The software is very easy to use, and with it being online, it is great to have your calendar, contacts and files with you no matter where you are. When you also consider the great Clio app, it is truly a legal management program for the modern attorney.

Cons

The software is not compatible with all legal accounting software

Review Source

AJ

April J.  
Attorney  
  
Used the software for: 2+ years

### "Love Clio!"

June 12, 2018

5.0

It makes my firm more profitable.

Pros

Clio makes my life easier and my law firm more profitable. From the ease of timekeeping and billing, to the simplicity of form creation and getting paid. On the rare occasions I've had an issue using the software or a suggestion for how to improve it, Clio support has been very responsive and nice (especially when I just didn't follow the support instructions).

Cons

I'd like to see more options for running reports. I've had a few issues integrating with Vonage, but I'm not sure that's on Clio's end.

Review Source

Response from Clio

July 6, 2018

Thanks for the review, April! Glad to see that Clio has served you well, and we'll be sure to share your feedback on reports with the product team :)

CB

Chuck B.  
Attorney at Law  
Law Practice  
Used the software for: 1-2 years

### "Clio Rocks"

July 18, 2019

5.0

CLIO has been a life saver . . . and the company just keeps improving it.

Pros

As a solo practictioner in a busy law office, I don't know how I'd do it without CLIO. It streamlines so many tasks for me, including document automation, calendaring, electronic filing, email coordination, communication, and, most important, billing.

Cons

There isn't anything I do not like. My only disappointment is that I haven't had time to learn all the functions.

Reason for choosing Clio

CLIO offered the most

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Chuck! We're actively working to improve our onboarding process, and hope this will help you explore more functionalities soon!

LC

Lindsey C.  
Managing Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Worth Every Penny! "

October 27, 2019

5.0

Pros

Clio is extremely user friendly and the customer service has been incredible. Any question we have has been answered timely and they have gone above and beyond to set everything up for us for a see less transition. The software has so many possibilities, is incredibly intuitive, integrates with it seems like everything, and really seems to have been created by actual practicing attorneys who understand what is needed in practice.

Cons

My only complaint thus far is that if a user is deactivated after leaving the practice, you cannot edit their calendar. We had a standing weekly twice meetings with a prior employee and they cannot be deleted now that we have deactivated the account. To remove it we would need to reactivate the account and pay for a month of use.

Alternatives considered

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

Review Source

CH

Crystal H.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "The Ease of Clio"

June 21, 2019

5.0

My overall experience with Clio has been a positive one. There have been a few glitches here and there, but there always will be with computer programs, and Clio is always on top of making sure the issues are immediately taken care of.

Pros

I pride myself on being an extremely efficient person. Clio helps to streamline most of my tasks at hand, along with the client's information to make my job much easier.

Cons

Very few cons. The only one I would mention is I wish things were a little more customizable.

Review Source

BL

Brian L.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Simple and Efficient"

December 6, 2019

5.0

It has helped me efficiently run my own practice while minimizing overhead.

Pros

It makes keeping track of time and billing very easy.

Cons

It can sometimes feel like there are a few extra steps to starting a new matter with an existing client but I think that has been addressed.

Alternatives considered

[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)

Review Source

VR

Verified Reviewer  
Intern  
Legal Services  
Used the software for: 2+ years

### "Good time-tracking tool"

September 17, 2019

5.0

Pros

Clio makes it easy to keep track of time spent on a matter, whether through the website or app.

Cons

Sometimes it can be hard to find a particular matter, if the list of options is long.

Review Source

Response from Clio

September 20, 2019

Hi there, Thanks for taking the time to share your experience with Clio! If you're having difficulty locating particular matters, our universal search function is able to locate matters by matter name, number, client name, etc. Hope that helps (but glad to hear you're so busy ;) - Derek

AB

Al B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Clio works for me."

September 23, 2016

5.0

When I opened my solo office three years ago I needed a practice management software that I could begin using right then and would make practicing law more fun (without unnecessary administrative hassles). I choose Clio. One of my best legal choices ever. Clio supports my agile practice where my focus is on exceptional service to my clients. I could not have started and succeeding in my new solo practice without Clio.

Pros

It is very intuitive to use. You can be up and running right away. It helps me practice law by handling the administrative tasks with ease. The customer support is fantastic.

Cons

The only complaint I have is in the document creation, it can be tricky to request a number of documents to be generated at a time.

Review Source

JP

Jennifer P.  
Law Clerk  
Legal Services  
Used the software for: 2+ years

### "Jennifer's review"

February 27, 2023

5.0

Pros

The software is very easy to use, no teaching required!

Cons

There is nothing I can think of that causes an issue for us using the program.

Review Source

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