# Page 36 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 36 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

---

Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 25th, 2026

# Page 36 - Reviews of Clio

## Showing most helpful reviews

Showing 876-900 of 1691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Melissa M.  
Administrative Assistant  
Commercial Real Estate  
Used the software for: 1-2 years

### "Great Sofware "

February 14, 2023

5.0

Use it every day and love that it makes everyting easier for the Firm

Pros

It is easy to use and get used to. It has all you need for your business

Cons

Some things i have still not know how to do

Review Source

TH

Tania H.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Good software"

November 25, 2020

5.0

Pros

Clio has been fast and efficient to use. All of our documents are uploaded with ease, and many of its features are useful.

Cons

Document storage system needs work. Hard to organize and find documents.

Switched from

[netDocShare](https://www.capterra.com/p/204419/netDocShare/)

Clio has more features to run the firm overall

Review Source

BC

Breana C.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Clio is great"

December 12, 2023

5.0

Pros

It's easy to use and very functional for a law firm

Cons

Nothing - everything about clio is convenient and easy to use

Review Source

Theodore A.  
Attorney At Law  
Law Practice  
Used the software for: 1-2 years

### "Product Case management software"

November 21, 2018

4.0

I believe the program would be better with additional functionality in the areas of form duplication and creation.

Pros

Cloud functionality and integration with multiple devices.

Cons

Email integration, form duplication, creation and integration.

Review Source

MM

Margaret M.  
lawyer  
Law Practice  
Used the software for: 2+ years

### "worth every penny"

January 8, 2020

5.0

I think it keeps everyone in better touch with the bottom line.

Pros

CLIO is excellent value for money. It is easy for everyone to have access to the billable.

Cons

great customer service , easy for everyone to use

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

recommended by several other lawyers in the area

Review Source

JW

Joshua W.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "The Best LPMS . Period."

October 13, 2016

5.0

I hung a shingle right out of law school in 2011. I practiced for a year without any type of real law practice management system or software. It was cumbersome and not very practical. I researched all the major law practice management programs and felt that Clio was the best choice. Now after employing it in my practice for the last few years, I know I can never give it up. Even when I do random comparisons to other up and coming LPMS, Clio's features and functionality blows them out of the water. I will continue to do business with Clio for as long as I am in solo practice.

Pros

How it keeps my files organized.

Cons

The little kinks and quirks the software has. For example, I have to upload documents in Microsoft Edge instead of my default browser Google Chrome.

Review Source

RO

Rebecca O.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Exceptional!"

September 29, 2016

5.0

We have been using Clio since 2014. It gets better and better. Telephone customer support is the best I know of for an online service. They are quick to pick up and eager to help. They are very open to suggestions that might better their product. Clio keeps adding helpful features some we are using some we are considering. The cost is reasonable considering the value. Clio is easy to use but for the timid there are many easy to use quality webinars that clearly explain how Clio is best used available at no added charge. With the recent launch of the Advocate there is opportunity to confer with other Clio users in a meaningful and helpful way.

Pros

Use of use.

Cons

Reports. It would be nice to have more filters options on some of the reports and the ability to alter the fields.

Review Source

BC

Brenda C.  
Board Certified Paralegal, Texas Board of Legal Specialization  
Law Practice  
Used the software for: 1-2 years

### "Intuitive and Reliable"

October 4, 2019

4.0

I love being able to have EVERYTHING associated with a case in one place, instead of 2 or 3 programs. It rarely has technical difficulties.

Pros

It is pretty easy to maneuver through the various areas of the software associated with your cases and clients. I have only had to get help a couple times. I just sat down and instinctively knew what buttons to click to achieve my goal.

Cons

Printing options for various bits of information not adequate. Reports on users' productivity is confusing. I don't like that we have to create a business entity in the database to say where an opposing counsel or other professional works.

Review Source

Philip M.  
Principal Solicitor  
Law Practice  
Used the software for: 1-2 years

### "We couldn't do without it"

November 7, 2019

5.0

Clio saves so much time - setting up contacts and new matters takes a couple of minutes. Template letters are ready within a few seconds.

Pros

Easy to use templates and the integration with outlook.

Cons

The billing function is a little inflexible

Review Source

CJ

Chrystal J.  
Legal Assistant  
Law Practice  
Used the software for: 6-12 months

### "Clio - user friendly"

August 1, 2022

5.0

Love it so far!

Pros

Easy to navigate the interface, love the custom fields and search features. Offers many great features that we haven't even tapped in to but looking forward to it.

Cons

Expense billing -- doesn't quite do what we need but we are still working on a comparable solution.

Review Source

TP

Tonnie P.  
Office Manager / Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "We have used Clio for 5 years and love it! Very easy to use, lots of features, amazing tech support!"

May 15, 2018

5.0

Very easy to use, lots of features, amazing tech support!

Pros

Very easy to use, lots of features, amazing tech support, and it's great to be able to recommend improvements to developers.

Cons

There are frequent changes to the user interface, which is both a good thing and a bad thing. We know Clio is constantly working to improve the software, which is a positive. However, we have to learn new features fairly frequently. Overall not a very big deal.

Review Source

Response from Clio

May 25, 2018

Thank you for the review Tonnie! Happy to see that Clio has served you well over the years! We appreciate your patience as we've implemented a number of new improvement recently, but are working to make these changes more intuitive for our customers :)

CF

Crystal F.  
Administrative Assistant  
Law Practice  
Used the software for: 1-2 years

### "Everyday"

February 11, 2020

4.0

We have had great communication between our clients and our office staff using Clio.

Pros

The ease of finding documents, consistency of each matter. We apply our templates on a daily basis and that speeds up our communication with our clients.

Cons

Having to take several steps to complete one task/communication. Having to go back-and-forth to email and our personal network is a bit time-consuming.

Switched from

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

Cost & Web-based.

Review Source

Jonathan H.  
Attorney At Law  
  
Used the software for: 6-12 months

### "Clio has made my practice more efficient."

April 27, 2018

5.0

Pros

The ease of use, ability to access full case info anywhere, and customization. The software is able to make my office be anywhere I am so long as there is an internet connection.

Cons

The inability to do certain things that makes somethings take two tasks. For instance, have a certain task automatically created after a different task is marked complete.

Review Source

JF

Julianne F.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Clio Reincarnated my Practice"

August 5, 2019

5.0

I sold my larger law firm three years ago, semi retired and came back as a solo out of my house. CLIO enabled me to conduct this new iteration of a practice without the need for staff.

Pros

It is user friendly and intuitive. It can be used mobile

Cons

It would be nice if as you are entering an activity, CLIO would show you how much this client has in trust retainer remaining, and how much unbilled time for that client exists at that moment

Reason for choosing Clio

Saw it in action in my prior firm

Review Source

ET

Erin T.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Great Software!"

May 8, 2017

5.0

I wish there was a "do not bill" feature so that i can void a time entry easily without loosing the complete record of the entry or having to write it off.

Pros

There are so many useful features to this software including document storage and lookup to client information access. It is very user friendly and easy to navigate with the easy to use tabs. Customer service is excellent as well, always friendly and willing to assist with any questions or problems i may have.

Cons

My only con is the billing aspect. I wish there was a "do not bill" feature so that i can void a time entry easily without loosing the complete record of the entry or having to write it off.

Review Source

CC

Courtney C.  
Founder/Attorney  
Legal Services  
Used the software for: 2+ years

### "Billing Made Simple"

February 24, 2023

5.0

I have had a very positive experience filled with customer services assistance that is top of the line.

Pros

I have always hated doing client billing, but Clio makes it simple. From easy to access client files to a billing entry that leaves no questions, Clio keeps our billing on track.

Cons

I find the trust account management a bit difficult.

Review Source

KB

Katherine B.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Perfect for our new firm"

June 24, 2019

5.0

Great customer service, quick installation, immediate training, and high level of responsiveness to questions.

Pros

It has all of the functions we need and is very easy to use. Some other programs I have used in the past are really only workable for the administrators, and the individual attorneys really only know how to use the basic time entry function. With Clio, every user can easily sort their activities and entries and get a clear picture of how time is spent and billed as well as the status of the billing and collections process. This is the perfect tool for our new small start-up firm where every attorney is also an administrator. This particular setup and functionality make it easy for all of us to track not only our productivity as attorneys but also the financial output of our work.

Cons

I wish the date for every new activity entries defaulted to the current date. I've found myself having to go back and change a lot of dates because I mistakenly saved an entry not knowing that it was duplicating the date of the previous entry (which might have been something other than the current date).

Review Source

SL

Sean L.  
Attorney  
  
Used the software for: Less than 6 months

### "Great user-friendly product with EXCEPTIONAL customer service"

July 24, 2018

5.0

Pros

After doing plenty of research on available case management software I narrowed my options down to 2 products (NOT to include one of the "big name" systems (which might begin with an "A" (\*cough\*) utilized at my previous firm). After speaking with a member of the Clio team over the phone I didn't even call the second provider. Customer support spoke to me about what I was looking for, what my firm is like, budgetary restrictions, and my level of comfort with technology. He was then able to show me exactly what package/combo I needed (WITHOUT attempting to pitch/sell me on it). That was approximately 2 months ago and the only thing I can say is the Clio is even better than anticipated!

Cons

Clio is extremely user-friendly and intuitive. Any questions I stumble upon are usually able to be answered by merely utilizing the "Help" page/forum online. If I must include a "con," the only thing I can say (and yes, it is weird/picky) is that the "Settings" page titles, labels, and descriptions sometimes do not provide the best guidance (I find myself forgetting which section contains what and having to click my way through to find what I need). That being said...SMALL issue compared to the complete "Help" page nightmares I have experience in the past.

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: 6-12 months

### "Good app for lawyers"

June 14, 2020

5.0

I use it to manage all about our client in one place and easily.

Pros

Clio is a nice app to collect all of cases in one place. All of issues about clients can be placed functionally and can be managed in any place. Provide a good control system.

Cons

One time i really need to client support service emergency bit i was a bad experience to reach and resolve the problem.

Review Source

EC

Eraka C.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Great Dashboard and Customer Service!"

July 30, 2019

5.0

Clio has made our law firm's monthly client billing process super-easy for us. We have captured more of our billable time. The Clio app has helped me tremendously, and my employees feel the same way. Clio has made our team excited about practicing law again....And, our clients LOVE Clio too.

Pros

I love how EASY the dashboard is to use. Also, the customer support is top notch -- quick responses, tons of training, great written resources too.

Cons

I haven't found anything that I disliked yet.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Clio"

December 4, 2019

5.0

Pros

very user friendly & I like the billing function

Cons

needs a better syncing with Clio Grow. It should be in one place. Silly that I have to go to two different websites for the same platform.

Review Source

KS

Kaela S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Amazing Program"

November 25, 2019

5.0

Overall my experience with Clio has been great. I would definitely recommend this product to other people.

Pros

Clio is one of the best software programs I have ever used. It helps me stay organized and on top of my clients cases. I love having all the information about a client in one place. It's super easy to use and if I can't figure something out the customer service is always available to help.

Cons

I really like the program there are no cons.

Review Source

SC

Stacey C.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Best software for Law office"

August 3, 2020

5.0

As I mentioned, our office is able to operate virtually with being able to keep up to date on all our matters.

Pros

Clio is great at keeping our firm organized especially during his crazy time. Clio keeps all communications, documents, is customizable, keeps track of time and so much more. Our law firm would not operate virtually without it.

Cons

Nothing is missing in Clio, they think of everything.

Reason for choosing Clio

Clio is always innovating and improving.

Review Source

AS

Angela S.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Clio"

July 24, 2019

5.0

I love clio. It makes mundane tasks super easy. I can access clio on my phone, so in court I can quickly pull up my calendar or a document. I do not have to be tied to office computer.

Pros

It is easy to use. You can get everything you need from billing to calendaring etc

Cons

I would like hands on classes. I still feel like there are other features that I can tap into.

Reason for choosing Clio

I liked the price and it seemed super easy to get started for all if my staff.

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Angela! Glad to see you're wanting to take a deeper dive into Clio. Check out Clio Academy to find the right course for you: https://www.clio.com/resources/clio-academy/

CC

Carol C.  
Bookkeeper  
  
Used the software for: 2+ years

### "Clio is easy to use"

December 8, 2016

5.0

I have used Clio for 2 years now with multiple clients. Clio's accessibility and ease of use has provided us with flexibility and has allowed us to spend less time on administrative duties and more time on our clients. I highly recommend Clio.

Pros

Accessibility and ease of use

Cons

Would like better reporting. My clients do not like to "sync" so the A/R reports do not provide what they need at a glance. I have to export to Excel and recap data so they understand it better. I would like more levels on permissions. Clients would like some people to enter/modify transactions and other members to just view. Right now you cannot view unless you enter and modify.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.