# Page 40 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 40 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 40 - Reviews of Clio

## Showing most helpful reviews

Showing 976-1000 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VC

Victor C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great for Solos"

July 31, 2019

5.0

Pros

Web and mobile apps to capture time, document automation to use time effectively, and task management to know what needs to be done.

Cons

Little clunky in some areas. I hope they update the interface and make one-click backup/export of data.

Review Source

MW

Maxine W.  
Founding Member  
Law Practice  
Used the software for: 2+ years

### "Excellent program and cost."

June 22, 2019

4.0

Clio has been good to us. Without Clio, we’d have no way of tracking our time and services. It’s also our calendar and address book!

Pros

I was able to sit down and learn how to use it in 5 minutes. You can access it on your phone, too.

Cons

Sometimes clients get confused by the invoices that are generated because it doesn’t show their prior payments.

Reason for choosing Clio

Better price and easier to use.

Review Source

DA

Debra A.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "CLIO Review"

July 11, 2019

5.0

Our office uses Clio for our time keeping/billing. We can upload documents to each client's individual matter and also add any notes to their matter. We can also link all inter office memos and all emails to each individual matter.

Pros

Clio is very user friendly and offer a very helpful support team for any questions or problems that arise.

Cons

I really do not have anything bad to say about the software.

Review Source

DS

Dustin S.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Extremely efficient"

July 10, 2019

5.0

Pros

It combines everything I need in a CRM for my office. It keeps time on specific clients, generates invoices, logs client communications, etc.

Cons

The invoices automatically update which can be confusing for clients. They will see the current trust balance now rather than what was in their account at the time the invoice was originally generated.

Review Source

AI

Alicia I.  
Director of Business and Client Relations  
Law Practice  
Used the software for: 2+ years

### "Life Changing!!!"

February 11, 2017

5.0

Clio is a robust practice management platform that helps me run the firm that I work for! It's so user-friendly, reliable, mobile, secure, and ever improving. Integrations with other apps really help to take things to the next level! Try it! You'll love it!!

Pros

It's in the cloud! We can work from anywhere! It offers document automation plus its open API lets others build products that work with it! Plus the customer service is tremendous!

Cons

There are a few processes that I think could be easier but I know that Clio is working on the things that I think need improvement before I even mention it!

Review Source

SM

Sherry M.  
Firm Administrator  
  
Used the software for: 1-2 years

### "Great software for some firms."

April 24, 2017

3.0

Pros

Very intuitive and user friendly. Simple to learn and use. Customer service has been great - very friendly and easy to understand.

Cons

Not very flexible. The reporting is simplistic which would work for very small firms but if you are looking for good analytics, this is not the program for you. The syncing between Quickbooks online has been "broken" for close to three months now so everything has to be double entered and I have not heard back from them with an ETA of when it will be fixed.

Review Source

DN

Denise N.  
Law Assistant  
Law Practice  
Used the software for: 1-2 years

### "Clio"

September 12, 2019

5.0

I believe Clio does everything we thought it would and more. We know that we need to get better at using Clio's many features. Clio's support is wonderful. Whenever we have had a question or concern, it has been addressed immediately.

Pros

I love the easy access to our files from anywhere that there is an internet connection. We don't have to load up our computer's storage with client files and no more carrying storage devices with us.

Cons

I wish it was easier to change our old documents into templates. It is a bit time consuming and not very easy.

Review Source

BN

Bradley N.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Review"

December 28, 2019

4.0

Pros

Easy to use and does most things I need.

Cons

inability to do submatters and invoices that won't group time entries by date

Review Source

TK

Tracy K.  
Paralegal/Office Mgr  
Law Practice  
Used the software for: 6-12 months

### "Time Saver"

January 2, 2020

5.0

Overall the experience with Clio has been time saving and functionally easier than our old system. Prior to Clio, we operated with PracticeMaster/Tabs/Worldox. Each billing cycle was a guessing game as to whether or not all the clients were captured who owed us money. Now, it's click/click print or email. Quick and easy. No second guessing, no combing through old records, reports, etc. We are able to link clients together so everything is right there on the home page. It's been great!

Pros

The billing option as well as the ability to link client matters together.

Cons

The lack of information that transfers over from Clio Grow to Clio Manage.

Review Source

JS

Jeff S.  
Pres.  
Law Practice  
Used the software for: 2+ years

### "Going downhill "

September 10, 2018

4.0

It used to be good and now I'm sour. I'm looking for a new application. One that hopefully is not subscription based. Totally over the excessive fees and ridiculous price increases.

Pros

It used to be relatively easy to use and affordable.

Cons

The "New Clio" is a disaster. It's like going back in time with crowded screens and an information layout that is not intuitive. Also, they dramatically raised the price of the application and then over billed me. Now I'm waiting a week or more to find out I'm going to get money back. Did they forget that their customers are lawyers?

Review Source

MC

Michelle C.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "I have a great experience with the representatives every time I call."

May 23, 2018

5.0

Ease of being able to use the software being a complete beginner.

Pros

I can call and get friendly, professional and patient assistance whenever I call. I have only had one occasion to have to call back for assistance on correcting transactions in a matter.

Cons

I have only had one transaction I could not perform in Clio where I needed a Statement of Accounts for particular matter of a client. When I spoke to the representative at the time to learn how to run a Statement of Accounts, he informed me that he would recommend the suggestion. Really, no cons. I was able to turn the pdf of the Statement of Accounts into a Word document and delete the other matters. It would be nice not to have to do extra steps, though. : )

Review Source

Response from Clio

June 1, 2018

Thank you for the review, Michelle! Glad to see that Clio, and our support staff, are serving you well. We've shared your recommendation with the product team as well :)

JB

Joann B.  
Office Manager  
Law Practice  
Used the software for: 1-2 years

### "Clio is so easy to use!"

November 19, 2019

5.0

Billing is extremely easy for me; less time consuming, less paper usage. Love the ability to share bills with clients with just one click!

Pros

Ease of use, great customer support, helps attorneys keep track of their time in an easy to use format.

Cons

Needs more reports specific to my needs, but designers are creating more features with incoming requests- so this is not really a "least" but could be added to the "most" section!

Review Source

TE

Tisha E.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Best Management Software"

August 15, 2019

5.0

We love using Clio at our firm. Without it we would not be able to give our attorneys and staff the work-life balance they love by working remotely if needed. They also are always are being innovative and working on making it better.

Pros

They are very innovative, helps our firm with productivity, and allows us to be efficient.

Cons

Sometimes there are things that would be helpful to be on Clio.

Review Source

CL

CHIFENG L.  
Director of Finance  
Law Practice  
Used the software for: 2+ years

### "Case Management"

February 19, 2020

4.0

hope to focus on data analysis function in the future

Pros

It's kinda user friendly and not hard to get used to using it It's connected to QBOs so saved an AR job

Cons

we need to customize the system to meet our needs data downloaded from the system is too "raw" if there is analysis function, that will be great

Reason for choosing Clio

Based on the online and industry review

Review Source

PH

Pat H.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Review of Clio"

July 19, 2019

5.0

Pros

Clio is really easy to use. It makes keeping up with my time and bills quick and efficient.

Cons

Occasionally there's a glitch which will kick me out of the system temporarily. It's quick and easy to log back in if this happens.

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Pat! We've alerted the Product Team with your feedback, and we're hoping they'll find the cause for this soon.

JM

Juan M.  
Attorney/Partner  
Legal Services  
Used the software for: 6-12 months

### "Very satified customer"

September 12, 2019

5.0

Clio allows me to work out of a single platform and integrate with other platforms just as QuickBooks. Working out of one platform saves a lot of time.

Pros

The best part about Clio is how easy it is to customize the platform to meet your firm needs. As a start up law firm, I was also impressed with how intuitive it is to use feature. Regardless of whether its file management of trust accounting, the platform is very user friendly.

Cons

Sometimes having too many customizing options can be a little overwhelming. Perhaps Clio could create preset packages for certain areas of law (e.g. immigration, personal injury, criminal). Not a deal breaker by any means, but just a thought.

Review Source

CH

Corina H.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy to navigate"

August 24, 2021

5.0

Pros

I like that I can monitor my outstanding billing with ease.

Cons

The most recent update to the program was a bit of a headache with client billing but eventually the kinks worked out.

Review Source

RE

Robert E.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Clio is Extremely Easy "

November 28, 2019

5.0

Outstanding!!

Pros

I love how easy it is to keep track of my cases and keep files. The best feature in my opinion is being able to e-mail correspondences and have a document from the e-mail automatically go to the document tab.

Cons

I really do not have any negative things to say about this software. It does everything a law firm would need.

Review Source

JD

John D.  
Managing Member  
Law Practice  
Used the software for: 2+ years

### "Excellent interface and overall experience."

May 31, 2017

4.0

Pros

Timekeeping and integration with billing is very handy. The ability to track revenue is also helpful. I would like a pie chart on "page 1" showing collections vs. billings (i.e., realization rate).

Cons

There have been some hiccups with Xero integration. I tried Clio Payments but found it a bit unwieldy, especially creating a good looking logo (akin to DraperLaw) so I abandoned it. I may try again. I use LawPay, but separately (i.e., emailing a link to the client). I wish Clio was a little less expensive as a solo.

Review Source

DM

Diane M.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "I love Clio"

September 25, 2019

5.0

I love Clio and how user friendly it is. I have all the information I need on the dashboard and it just makes my work day go smoothly. I feel like I get more done faster using this software than any other software I have used in the past.

Pros

I love how user friendly it is. If you do have an issue customer service is awesome!

Cons

Nothing. I absolutely love this software.

Review Source

MM

Maria M.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Great Administrative Software "

March 4, 2024

5.0

Pros

I like the ease of use, easy to track all our client files in one location, the ease of logging into Clio anywhere and use the program.

Cons

Okay, so far my dislike would be that I cannot customize the Law Firm Dashboard.

Switched from

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

Clio had better managing tracking for our clients files.

Review Source

JG

James G.  
Manager- Attorney  
Legal Services  
Used the software for: 2+ years

### "Good for Lawyer who does his own poor IT!"

February 14, 2023

4.0

Billing, Time, Lead Pipeline, Client Info.

Pros

I can figure out much of it by myself. The helpdesk is good.

Cons

Sometimes I am on the phone too long. I don't have time to be on hold long.

Review Source

OD

Oluwatomi D.  
STUDENT  
Legal Services  
Used the software for: 2+ years

### "FOR CPLED - IT WAS OKAY"

November 18, 2023

5.0

Pros

Relatively easy to use. Wonderful way to ensure there is no Conflict of Interest

Cons

No enough training on CLIO on how to do certain things...wish there was an How to section on CLIO itself.

Review Source

JP

Jeffrey P.  
Member  
Law Practice  
Used the software for: 2+ years

### "Amazing software!"

December 19, 2021

5.0

Pros

I run my entire law firm on Clio. Facilitates matter management, invoicing, trust accounting, reporting, etc. Unbelievable product!

Cons

Improve Clio Connect. The feature is great, but the tech is dated and clunky.

Review Source

AR

AJ R.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Long time user"

July 10, 2019

4.0

Pros

Ease of billing. Reports. Ability to enter time via cellular phone.

Cons

The added cost for each user and inability to customize bills.

Review Source

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