# Page 41 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 41 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 41 - Reviews of Clio

## Showing most helpful reviews

Showing 1001-1025 of 1691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TE

Theresa E.  
Paralega  
Legal Services  
Used the software for: 2+ years

### "Clio should stand for Clearly Legal Intelligent Organization"

April 15, 2020

5.0

Pros

Honestly the thing I like most about this software is that it is so easy to use. It makes entering time entries fun.

Cons

Okay, to be honest the feature I like least is the document tab. It's not as robust as say something like Imanage. It's okay but nothing to distinguish it from Dropbox or other document matter management.

Review Source

AV

Amy V.  
Paralegal  
Legal Services  
Used the software for: Less than 6 months

### "Calendaring issues"

August 23, 2019

5.0

I have used Clio in three different firms over 8 years and I have always loved it. I have not experienced any problems with the application until recently with the calendar events not saving.

Pros

Completely cloud based, attorney and others in the field can access everything and make notes and changes to matters via cell phone.

Cons

I have still had the same issues being unable to save certain calendar events at times. This is concerning. We are still using a back up calendar. This systems is not set up for social security disability and we are having to "create" applicable applications for that purpose. There are no reports for tracking medical records ordered, received.

Switched from

[Prevail Case Management System](https://www.capterra.com/p/2606/Prevail-Case-Management-System/)

I LOVED Prevail. My attorney did not care for the reports or the fact that he could not access matters via his cell in the field.

Review Source

MS

Manoj S.  
MANAGING PARTNER  
Legal Services  
Used the software for: 2+ years

### "BILLING WITHOUT ISSUES."

July 23, 2019

5.0

AMAZING AND HELPFUL TO THE PRACTICE!

Pros

I LIKE THAT THE SOFTWARE IS GEARED TOWARDS MAKING LIFE EASIER FOR LAWYERS. ITS INTUITIVE AND THE BACKEND SERVICES FOR QUESTIONS IS EXCELLENT.

Cons

THERE IS NOT MUCH I DON'T LIKE ABOUT THE SOFTWARE.

Reason for choosing Clio

EASE OF USE AND LAWYER FRIENDLY.

Review Source

Response from Clio

September 24, 2019

So glad to see your excitement about Clio, Manoj! Thank you for the stellar review!

AG

Arthur G.  
CEO, Founder, and Attorney at Law  
Legal Services  
Used the software for: Less than 6 months

### "AWESOME Practice Management Software Every Lawyer Should Have"

January 20, 2021

5.0

Fantastic tool! Having one central place where I can manage my practice is wonderful. Everything from automated online scheduling of appointments to document management to billing to accounting. You name it...it seems like Clio has got it.

Pros

The fact that I have one, central place where I can manage my practice is amazing.

Cons

I would like to see further developments to improve the document automation features and ease of use.

Reason for choosing Clio

I had previous experience with Clio from 2011 to mid 2015 and the product and support were really good. After working for other law firms that did not use any practice management software, I knew I wanted to go back to Clio when I opened my solo practice. Because I had such a great experience the first time I used Clio, I was not interested in wasting any time evaluating other alternatives.

Review Source

TW

Tracy W.  
Office Manager  
Law Practice  
Used the software for: 6-12 months

### "Law Firm Review"

July 22, 2019

5.0

Clio allows for centralized information allowing the staff to have a more comprehensive idea of the status of matters.

Pros

Clio is very user-friendly. We were able to transition to Clio and implement this software office-wide very easily.

Cons

I wish I could refine the reports more to extract specific data.

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Tracy! We've submitted your reporting recommendation to the Product Team for review. Please don't hesitate to reach out to our support team with any future questions: www.clio.com/support

KY

Katy Y.  
Founding Partner  
Law Practice  
Used the software for: 2+ years

### "I don't see how you can run a law practice without it!"

October 25, 2016

5.0

Clio is the gospel truth in my practice. It keeps track of our trust accounting, bills, time, and even logs our important client emails. If it's not in Clio, it didn't happen. I don't understand how anyone could run a successful law practice without Clio or a similar software. I have used other similar practice management software before Clio, but find Clio to be the most professional and easiest to use. I love that it is constantly updated to include new features.

Pros

Easy to use, easy to update, lots of new features

Cons

I can't force people to use it contemporaneously. Can you please wire it into my associates' brains?

Review Source

cS

chainey S.  
attorney  
Legal Services  
Used the software for: 2+ years

### "Clio review "

September 20, 2019

5.0

Pros

Clio is easy and intuitive to use. The tutorials are easy to understand and allow unlimited customization. The billing and bill customization are extremely helpful in allowing you to customize your bills to the exact look/feature you are looking for.

Cons

Overall I am really happy with the software and have no complains.

Review Source

NH

Nicole H.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "A big fan of Clio"

July 23, 2019

5.0

I've had a very good experience. Everyone has been helpful and it was smooth getting ourselves up and running.

Pros

Clio is very user-friendly and organized in a way that makes it easy to learn. There is an extensive help area to go to for questions and they offer assistance as well. This has been a great tool to keep our business organized and running smoothly.

Cons

I don't have really anything to say negative about the software.

Review Source

Response from Clio

September 24, 2019

Thanks for the review, Nicole! Glad to see our software and services are serving you well :)

KP

Kyle P.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "New Clio isn't Old Clio"

August 9, 2019

5.0

My overall experience has been good. I wish that some features for automation weren't limited to the top tier plans, but I use Clio every day and it's rare that I am unsatisfied.

Pros

I like the color scheme. I like the top "Create New" tap at the top that allows for quick actions.

Cons

I miss old Clio. But I've come to like new clio, even though it's not pleasing.

Review Source

FD

Frank D.  
Partner  
Legal Services  
Used the software for: 2+ years

### "Great Product"

October 4, 2019

5.0

Pros

Ease of use and very easy customize. Also, like the interface.

Cons

It doesn't open separate windows automatically.

Review Source

BG

Beckie G.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Clio "

December 16, 2022

5.0

Great

Pros

Easy access to the calendar and contact information

Cons

sometimes getting to the software - computer runs slower

Review Source

MARY MADELINE R.  
attorney  
Legal Services  
Used the software for: 1-2 years

### "REVIEW CLIO"

February 27, 2017

3.0

BAD CUSTOMER SERVICE DOESNT WORK WITH MY EMAIL AND WON'T UPDATE FOR ME AUTOMATICALLY KEEP CALLING AND NO HELP

Review Source

CG

Colin G.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Great product"

August 30, 2019

5.0

No issues, great program.

Pros

It does everything I need. Nothing more need be said.

Cons

The one problem I run across is when I email people through Clio Connect, they get confused. It would be nice is there was an automatic explanation for people to "connect."

Review Source

RF

Ryan F.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Solo Practitioner"

July 23, 2019

4.0

Clio’s case management features have solved my biggest concern - organization. Now I can focus on my practice.

Pros

As a solo practitioner, I needed a solution for managing my practice, from logging calls to organizing matters to integrating with LawPay. Clio does all of those things for me.

Cons

The nature of my practice is that there will be multiple individuals in each party. Clio does not allow me to add more than one contact.

Reason for choosing Clio

I chose Clio over two other products, mostly because of the LawPay integration.

Review Source

Response from Clio

September 24, 2019

Thank you for the review, Ryan! This has been shared with Clio's Product Team, who will be in contact if they require further information in planning their improvements.

JB

JIm B.  
shareholder/lawyer  
Law Practice  
Used the software for: 2+ years

### "software that makes a big impact for a small legal practise"

July 2, 2019

5.0

CLIO is the product the firm uses for all legal billing, tracking, time management, and client organization. It's invaluable to my practise.

Pros

The product is so easy to use, but functionally comprehensive. I couldn't run my small firm without CLIO.

Cons

I didn't like the page update done about six months ago or so, hard to find things on the page now.

Review Source

SC

Shawn C.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Clio Review"

August 26, 2019

5.0

I use it almost exclusively for time-tracking and billing. There's so much more functionality that I don't use--either because I don't need it in my practice (it's for bigger firms) or because I don't have the tie-in program (it links with Quicken/other programs a larger firm might already have).

Pros

It easily tracks time, creates invoices, and matches all that to matters and clients.

Cons

I can't print bills straight from the program--or at least, can't figure out how to. (Downloading and printing aren't hard, they're just an extra step).

Review Source

ZG

Zach G.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Review of Clio"

January 23, 2024

4.0

Pros

All in one service that helps me manage my business on a day to day basis

Cons

Not a lot. There are some features that could be implemented, but overall it's great.

Review Source

RJS

Richard J. S.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Our firm loves Clio!"

February 6, 2020

5.0

Overall, we are happy to be using Clio at our firm. We wouldn't be as successful without it!

Pros

Clio is easily accessible and provides enough features to meet our firm's needs. We use it every day to track billing and our clients.

Cons

Clio can sometimes be lacking certain features on batch invoicing. There are some aspects still in beta.

Review Source

PN

Phillip N.  
Deputy City Attorney  
  
Used the software for: 2+ years

### "Good experience and access while in court as long as there is a wi-fi connection. "

April 13, 2018

5.0

Pros

I love calendaring events and to-dos on the fly when out of office. I do not use the billing function in our office but the case management features are great. We love being able to have an electronic version of our pleadings on file by upload during trials.

Cons

My assistants do wish that you had the ability to make changes to events and to-dos for multiple people at the same time. We have also had some difficulty in losing events if we do not have wi-fi connections when we try to insert calendar data.

Review Source

FA

Faisal A.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Clio Review"

March 26, 2019

5.0

Pros

The client matter dashboard. Very helpful information at a quick glance (particularly with custom fields).

Cons

Some of tools can be better integrated. For example: communications can also be notes which could also be time entries. Also, formatting options for notes would be helpful (e.g. bullet points, etc.).

Review Source

JB

James B.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best and most versitile case management software. "

October 25, 2016

5.0

I have been a customer since 2009, and use it to keep track of everything in my firm. It is great for keeping track of tasks, contacts, matters, and the best thing is there's a number of additional apps made by third-party vendors that you can use. In my firm I use Clio In conjunction with Prima Facie, to manage my immigration forms and caseload and I like how these other apps sync with Clio so I don't have to enter my data multiple times. I also use Clio with Zapier In order to connect With many other apps that I use in my firm like slack, trello, and others.

Pros

That you can use it's API to sync it with other programs.

Cons

na

Review Source

DP

David P.  
Managing attorney/owner  
Law Practice  
Used the software for: 2+ years

### "Blind without Clio"

June 22, 2019

5.0

Clio is the best at what cloud software should be (would someone talk to Microsoft and Adobe?) in that it regularly improves, add features and fixes, all for the same monthly investment that totally varies with the size of your organization. NO contracts or fixed pricing or expensive upgrades. Clio is the hub of my law firm in so many ways.

Pros

The end-to-end management from prospect tracking to billing. Clio Grow, the lead management software, provides great graphical reports of where your prospects come from, your pipeline value, and your close rate. Clio Manage does everything you expect from a practice management software and the billing program is fantastic, links with LawPay, which greatly increases the speed of my collections. So, yes, it is money in the bank.

Cons

It is probably pricier than most, but for a reason. Nothing compares. I've used practice management software since the early 90s at least. Clio started much later but lapped the competition.

Review Source

DG

Dino G.  
Attorney at Law  
Law Practice  
Used the software for: 6-12 months

### "Clio short review"

July 1, 2019

5.0

Organization of our work and time management in general have improved significantly.

Pros

We really enjoyed the concept of the Clio in general. It is really user-friendly with prompt customer service team ready to help in case of need. Case management system is truly practical and applicable for practical needs of any kind of law office.

Cons

That documents (word) cannot be amended directly in application. It sometimes can be frustrated when you quickly need to modify something in a document and first you need to download it, then write it and save it somewhere else, and, then upload it again instead of previous version of the document.

Review Source

ER

Erin R.  
attorney/owner  
  
Used the software for: 2+ years

### "All aspects of my practice are easily accessible with no frustration. "

June 21, 2018

5.0

Pros

I like that I can see everything related to a case or a client in one search. I don't have to look through billing and then to-do lists-- it's all there in the same place.

Cons

It seems harder than it should be to figure out how to carry balances forward for clients who are making monthly payments against old bills.

Review Source

Response from Clio

July 6, 2018

Thanks for the review, Erin! You may want to check out our new Payment Plans feature¿this should start making those monthly payments a lot easier. You can learn more about it here: https://www.clio.com/blog/clio-this-month-payment-plans/

AG

Angeline G.  
Paralegal  
  
Used the software for: 1-2 years

### " Makes billing easy. Keeps track of everything in one place. "

May 24, 2018

5.0

Invoice output is excellent

Pros

Clio is an efficient means to completing my job daily. Clio makes it easy for me to multi-task, which makes my work go uninterrupted. I find the software very easy to navigate. No software is perfect. When something goes wrong, I can call support and support swiftly resolves the issue; I can then easily get right back to completing my task.

Cons

I have yet to have any bad experiences while using Clio. I am rather pleased. The software has a lot to offer its users

Review Source

Response from Clio

June 1, 2018

Thanks for the feedback, Angeline! Glad to see that Clio has been serving you well. Please let us know if you have any product recommendations, as we're always improving Clio based on customer feedback :)

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