# Page 42 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 42 - Reviews of Clio

## Showing most helpful reviews

Showing 1026-1050 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RL

Richard L.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "If you can't trust the reports, you can't trust the App."

October 18, 2021

2.0

Nobody there knows anything about accounting, so you cannot trust the report the program generates.

Pros

It supposedly has all the functionality as its competitors

Cons

The accounting reports are completely unreliable. And when you complain, they do not care.

Review Source

AS

Adam S.  
Attorney  
Real Estate  
Used the software for: 2+ years

### "Clio is an easy choice for small firms"

May 7, 2020

5.0

My experience with Clio has been fantastic. As a solo practice, I rely on this program to keep my matters in order. The customer service is very responsive and the pricing is fair.

Pros

The software easily integrates with Google, so all of my documents and emails are in one place.

Cons

Clio does not allow you to start new matters from the Clio App.

Review Source

KM

Kelly M.  
Legal Assistant  
  
Used the software for: 6-12 months

### "Clio is a great management tool for our small law firm. "

June 22, 2018

5.0

Ease of use and productivity.

Pros

I was (and still am) very fond of the Outlook integration. I was also very pleased to see that it work both on the web-based Outlook and my Outlook app on Windows.

Cons

I don't think that I've run into any cons. Sometimes I find that the connection can be a bit sluggish, but that could very well be just the internet service provider on our end. I really do wish there was a stand-alone Windows app that could be used in place of the web app.

Review Source

Response from Clio

July 6, 2018

Thanks for the review, Kelly! Glad to see the Outlook integration is serving you well. We're constantly working to improve the accessibility of Clio, and hope this will improve for you soon.

EF

Eric F.  
Partner  
Law Practice  
Used the software for: 6-12 months

### "A huge step forward"

September 29, 2022

5.0

Pros

Timekeeping and billing, email management, matter management, contact management.

Cons

We prefer OneDrive over the Clio native document management, but the OneDrive integration works well.

Review Source

CE

Cody E.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Love Clio! Highly recommend!"

July 25, 2019

5.0

Invoices, time keeping and overall organization is exponentially improved.

Pros

Clio keeps our firm organized and on track for all of our cases. We are also able to get our bills out much more efficiently and with great ease.

Cons

I would like to see the calendar have more personalization and additional features.

Review Source

Response from Clio

September 25, 2019

Thank you for the feedback, Cody! We've submitted your Calendar recommendation to the Product Team for review. Please don't hesitate to reach out to our support team with any future questions: www.clio.com/support

SG

Stuart G.  
Attorney (retired)  
Law Practice  
Used the software for: 2+ years

### "Ease Of Use, Even For A Luddite"

January 1, 2021

5.0

Pros

Seven years ago I went solo after some 26 years in big firms where all I had to do was time entry. This software allowed me to handle my own time tracking and billing. It was easy to learn and provided accurate books and billing. While I had never had to handle my own accounting previously, the program was very intuitive. And when I did have questions, customer support was right at hand. I will admit that there are many of the features of the program that I have never used. I assume that they are equally as effective and useful as the billing/accounting features have proved to be for me.

Cons

I never had a complaint with this program.

Review Source

NW

Natasha W.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "So easy to capture your time "

July 3, 2019

5.0

Pros

As a defense attorney it is paramount to capture your billable hours. This software is so user friendly and easy to use. It took absolutely no time to learn. Because it is available online you can capture time even on the go. Love.

Cons

I wish that the billing codes were personalized per firm. At times we have to correct billing after submission because an inappropriate code that is not accepted by our client was used by an Associate.

Review Source

FF

Fernando F.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "AMAZING TOOL FOR LEGAL PRACTICE"

April 13, 2020

5.0

MY EXPERIENCE WITH CLIO HAS BEEN AMAZING SINCE I CONTROL EVERYTHING FROM A SINGLE DASHBOARD.

Pros

CLIO IS AN EFFECTIVE TOOL TO MANAGE ONE'S LEGAL PRACTICE

Cons

THE INTEGRATION OF THE BILLING MODULE WITH QUICKBOOKS.

Reason for choosing Clio

ORIGINALLY I CHOSE CLIO OVER OTHER ALTERNATIVES BECAUSE IT WAS WEB-BASED AND COMPATIBLE WITH MAC.

Review Source

KL

Kathleen L.  
Office Manager  
Law Practice  
Used the software for: Less than 6 months

### "Clio - GREAT PRODUCT"

February 10, 2020

5.0

I am VERY happy our firm chose Clio!

Pros

I love the support that comes with this software. As a new user, I found myself needing help with a few set up details and with billing. Every time I have called support I am greeted with a friendly very helpful person who works with me until my problem is solved and all of questions are answered. As a new user this is amazingly helpful to me as I become more and more familiar with the software! Overall, I think Clio is a great product for our small law firm and helps keep track of hours with ease.

Cons

I have a few small details with how my invoices look as there aren't options for me to format the top part of my bills as I'd like. Hoping different parameters are put into place soon.

Reason for choosing Clio

Clio was more cost effective.

Review Source

KG

Krista G.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Thank You Clio! "

August 1, 2019

4.0

Clio has been a game changer for my business and I plan to keep using for many years to come.

Pros

Clio is a life saver! Not only has it taught me how to properly and efficiently run the finances of my business it’s easy system has resulted in a 20% increase in billing. All those calls on the go or random emails you forget to log can easily be captured using the Clio app from anywhere you are.

Cons

The email plug could be better and doesn’t always work. I also wish that a pdf of the email was saved and not just the text.

Reason for choosing Clio

The representative who contacted me really sold the differences between Clio and my case

Review Source

RC

Roberto C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "I was able to hit the ground running. Thanks Clio!"

June 4, 2018

5.0

Easy to use case management software and cloud, multi platform use, and with an integrated to billing.

Pros

I can use it on several portals, like my computer, phone or tablet. I can also merge Clio with LawPay and Google seamlessly.

Cons

It's easy to use, but I would like more online training on how to use more of it.

Review Source

Response from Clio

June 15, 2018

Thanks for the review, Roberto! Our library of training videos may have what you're looking for. Otherwise, our support staff are always happy to help you get started on our features. https://support.clio.com/hc/en-us/articles/203666620-Training-Videos

ZS

Zoe S.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Clio Review"

December 28, 2022

5.0

Pros

I like how many features Clio offers, especially the billing aspects.

Cons

Sometimes Clio freezes and does not save my time input as a result.

Review Source

JA

Julie A.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Clio Overview"

February 24, 2020

4.0

Customer support is great. I wish my suggestions for collections and the financial side of the program were implemented quicker.

Pros

It is easy to use. It is evolving; my suggestions are most often implemented.

Cons

Takes a long time for suggestions to be incorporated into the program.

Review Source

KP

Kevin P.  
partner  
Law Practice  
Used the software for: 2+ years

### "Clio - the way to go"

August 17, 2019

5.0

Clio is extremely easy to use, input data/billing, and easy to change any errors. Also, if you run into a bind, their phone support help will guide you thorough any problems.

Pros

The price is good - you can access anywhere on and computer, and they have an app for your phone.

Cons

no complaints at all -

Review Source

BP

Barton P.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Ciol is Easy to Use, Powerful, Law Practice Management Software"

August 8, 2018

5.0

I use Clio mainly to keep track of my client financial data: Time and Billing entries, Deposits into and withdrawals from the client's account. This is the easiest to use software I have ever used.

Pros

The ease of use. When I input data, e.g. a customer payment, or time entry on a matter, it updates in all the relevant places. When I make a mistake it is easy to back out of the mistake. When I call customer service they usually answer my question or solve my issue in a few minutes

Cons

I don't have any issues with this software.

Review Source

SL

Shawn L.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Clio"

August 14, 2019

5.0

We use Clio in a variety of ways for billing, getting notifications of low retainers and client document storage

Pros

I have used Clio since its inception. I am a huge fan. Clio continues to grow, change and make strides to keep up with the needs of its users and innovation

Cons

There is not much I do not like about Clio

Review Source

AD

Andrew D.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Couldn't Run My Practice Without Clio"

November 14, 2019

5.0

Clio allows me to manage payments, keep track of time, bill clients, and manage trust accounting extremely easy. It allows me to keep track of all documents regarding a client, and keep notes on what is going on.

Pros

It's easy to use and keeps all my client information and documents organized and easily accessible. It makes keeping track of payments and trust accounting a breeze and I wouldn't be able to run my practice without it.

Cons

I'd like a more readable notes section on a matter page.

Review Source

JT

Jaclyn T.  
Owner/Attorney  
Law Practice  
Used the software for: 2+ years

### "Extremely Satisfied"

August 6, 2019

5.0

Pros

Easy to use, particularly on PC! I can't imagine using any other case management system.

Cons

I really have no criticisms! I think the PC version is more user friendly than the mobile app in terms of entering billable time easily, but the calendar function is still great on the mobile app.

Review Source

NP

Nathan P.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Excellent."

December 26, 2019

5.0

Exceptional.

Pros

It's very easy to use and it has a lot of advanced features.

Cons

It's a big program so sometimes it takes screens a couple seconds to load which adds time to running bills at the end of the month.

Reason for choosing Clio

N/A.

Switched from

[TimeSolv Legal Billing](https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/)

Heard about Clio from a friend.

Review Source

PR

Pamela R.  
Owner/Attorney  
Law Practice  
Used the software for: 2+ years

### "The best software!!!"

October 22, 2019

5.0

It is the best software I have used for billing and client organization.

Pros

I love how easy it is to use. I love how easy it is to correct or edit. I love love love that I can work literally from any location!!

Cons

I can’t access the accounts to record a deposit or payment on the mobile app, only from the office.

Review Source

jH

john H.  
Attorney/Owner  
Law Practice  
Used the software for: 2+ years

### "Very Good."

March 15, 2020

5.0

Access anywhere from different devices.

Pros

The calendar is easy to use. Appointments link to the matters. Calendar entries have separate space for information. Easy to train new hires.

Cons

Integration is very easy with a law practice.

Review Source

JW

John W.  
Administrative Manager  
Legal Services  
Used the software for: 1-2 years

### "Intuitive design & function"

June 21, 2019

5.0

Very good. Customer service is quick to respond. They have a very large self help platform that comes in handy on the weekends.

Pros

The learning curve for using Clio is very short. Very easy to customize it to how our firm operates.

Cons

We bill on a flat rate but track our time on each case. The tracked time is displayed as unbilled. I wish there was a way to elimante that as a title.

Review Source

LD

Lindsey D.  
Owner  
Law Practice  
Used the software for: 2+ years

### "The best cloud-based system I've tried"

March 9, 2020

5.0

Clio's customer service has been awesome. I had lots of trouble interfacing Clio and LawPay in the beginning, and Clio support worked tirelessly with me to fix it.

Pros

Cloud-based, friendly user interface, easy to learn and teach.

Cons

The Reports section is still a bit difficult for me to navigate, even after 2+ years of use.

Review Source

MP

Melanie P.  
solicitor  
Legal Services  
Used the software for: 2+ years

### "Clio is by far the best case management software I've used in 14 years of working in law."

May 22, 2018

5.0

Pros

The Clio system is intuitive - it works for you rather than the other way around. It can be customised to suit your business needs.

Cons

Occasional problems with duplication of contacts. Although frustrating, this doesn't actually impact on the usability of the system.

Review Source

Response from Clio

June 1, 2018

Thanks for the review, Melanie! Glad to see that Clio is serving the needs of your firm! Be sure to check out this article if you'd like some tips on merging duplicate contacts: https://support.clio.com/hc/en-us/articles/203337800-Removing-Duplicate-Matters-and-Contacts

EV

Elise V.  
Owner  
  
Used the software for: 2+ years

### "Delivers exactly what it says it does. Perfect for a solo practitioner or smaller law firm."

July 11, 2018

5.0

Pros

Very easy friendly. The tech support is first-class!!! Reasonably priced and my subscription hasn't increased in the four years I have had this software. If you don't need all the bells & whistles, you don' have to pay for them.

Cons

They took away the feature where you could bill the client a NO CHARGE and in a separate time entry. You now need a dollar value for the time entry to appear on the invoice.

Review Source

Response from Clio

August 3, 2018

Thanks for the review, Elise! Glad to see Clio has served you well over the years!

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