# Page 43 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 43 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 43 - Reviews of Clio

## Showing most helpful reviews

Showing 1051-1075 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DD

David D.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Effective scheduling and billing management"

April 20, 2017

5.0

Clio has been a great add on for our firm for the last several years. We are relying on it more and more each month. I usually have Clio pulled up in 3 distinct windows at a time to facilitate instant navigation. As it updates upon refresh, and instantly within its window, it has been a great way to multitask across client issues such as scheduling, time entries and specific tasks. We primarily use Clio as a task manager and billing, but there are many other functions that we have not utilized, but are looking forward to. We will be sticking with Clio.

Pros

Scheduling and Billing

Cons

Price per user

Review Source

TW

Tina W.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Excellent customer service, easy access, top shelf product"

May 1, 2017

5.0

Pros

The best feature is that it is accessible from anywhere. I like that it is easy to just dive in and use. If I don't know how to do something, I can ask the question or find a webinar on the topic.

Cons

My least favorite are the invoices. I like that I can select what I want to show, but there is not an option for payments from the month to show on the new invoice. Payments will only show on the invoice that the payment was applied to. As a firm, we do not go back and print old invoices so this feature is useless. Our clients want their payments to show they were made even for an older invoice on their new invoice.

Review Source

SR

Sjak R.  
Managing partner/barrister  
Law Practice  
Used the software for: 1-2 years

### "Simple, easy - and made for Oscar-Mike lawyering"

October 9, 2018

4.0

We swapped from a server-based application to Clio approximately one year ago, and have never looked back.

Pros

Clio is easy to learn, easy to set up for the firm - and easy for clients access to matter details, sharing etc. With an app, the software is tailored to use On the Move (Oscar-Mike), as we can add time and expenses while waiting for the train or plane.

Cons

We offer legal services in Norway. For our clients, Norwegian is the preferred language. The software lacks the possibility to tailor cover mails etc in Norwegian. Also, we have asked reps. for an app for client-side communication. Now, they need a browser to log on to the Clio portal.

Review Source

AM

Ana M.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "All in one place"

November 14, 2019

5.0

Pros

I love the Dashboard feature. Where I can see what type of case it is, who the attorney assigned to it is, Plaintiff information and so much more all in one place. I also love the communications tab where you can log your emails.

Cons

the search function could be a little better

Review Source

ER

Eric R.  
Attorney / Owner  
Legal Services  
Used the software for: 2+ years

### "Great for small and solo firms"

September 26, 2019

5.0

Pros

I love that this is an affordable and yet very complete solution for my small law firm.

Cons

I wish the sales tax integration worked better. I need to be able to tax services but not tax expenses, but I have to go in and manually edit every invoice to be able to accomplish that.

Review Source

JK

Jason K.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Great product - not perfect, but best one I've used."

January 8, 2020

5.0

It's been amazing.

Pros

Easy to add time and calendar entries. Integrates with Outlook.

Cons

I had difficult making good use of the email filing function. Wish it would tabulate my share of the billables.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Needed more capability from the software.

Review Source

AB

Aaron B.  
Trial Lawyer  
Legal Services  
Used the software for: 2+ years

### "Amazing Billing System"

October 6, 2018

5.0

Clio is a valuable system with great support. They have listed to customers like me over the years and greatly improved an already excellent system.

Pros

The billing system is really great, and the customer support is excellent.

Cons

The tasks part of the system shows just enough promise to be somewhat useful, but is lacking some final touches which make tasks very frustrating sometimes. The calendar irregularly syncs with Google Calendar and sometimes changes times, which is problematic for court hearings.

Review Source

GM

Greg M.  
Managing Attorney  
Legal Services  
Used the software for: 2+ years

### "Clio is the industry leader, hands down"

September 19, 2016

5.0

Clio is at the heart of my cloud-based immigration practice. It allows our decentralized team to work from anywhere on the planet, seamlessly

Pros

The best think about Themis (company behind Clio) is their commitment to constantly, constantly improving their product. I know that Clio will be better next year than it is today, and it's damn good now

Cons

As an immigration attorney it doesn't do forms. But Clio's open API means that partner solutions are already being created (one came to market ni June)

Review Source

SM

Sean M.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Makes firm adminsitration easy for everyone"

August 26, 2019

5.0

Pros

Intuitive use for professionals and clients. Reliable and functional.

Cons

There have been a few periods when the system is down, but very infrequently and they are good about getting it back up and running and keeping us informed. Hard to find problems to complain about.

Review Source

CLM

Chauntel L. M.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best Practice Management "

November 21, 2019

5.0

Great. The LawPay incorporation makes using Clio a no brainer.

Pros

It is very easy to use and makes the operation of my practice run smoothly.

Cons

Nothing Clio is amazing especially for the price.

Review Source

KM

Kelli M.  
Assistant  
Law Practice  
Used the software for: 2+ years

### "Clio"

September 19, 2019

5.0

Prefer the older version better, but overall good program.

Pros

Easy to use, tells what was last done on the file in case you forget

Cons

they changed the "Notes" feature. Used to be able to type a couple of letters and it would auto generate frequently used subjects. it not longer does that.

Review Source

SW

Stephanie W.  
Firm Administrator  
Law Practice  
Used the software for: Less than 6 months

### "The leading practice management system for a reason"

October 10, 2018

5.0

We are constantly learning new ways of using Clio to maximize our potential. Recently at Clio Cloud Conference, we learned about Document Launcher, which will allow us to edit documents within Clio instead of the usual download-edit-upload process. A big timesaver. Document automation is another big timesaver for us. And the Clio Grow and Clio Referral Networks are very promising tools we are looking forward to implementing.

Pros

Clio provides so much customization to data management. It offers so much more than just a static database of client information. We are able to dive deep into data and in doing so, find ways to maximize our firm's potential and provide the best possible experience for our clients. It offers so many integrations to help streamline our practice. Perhaps most of all, I love the support - online webinars and written resources as well as a very responsive phone support team.

Cons

The drawback that leaps to mind is that so much is offered to maximize Clio, one can get overwhelmed by the options.

Review Source

PD

Paul D.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Clio for small firms"

July 29, 2019

5.0

Fantastic overall experience. I should probably be taking advantage of more features than I do, but the ones I use for timekeeping and invoicing are great. Only had one experience with customer service, and it was super helpful.

Pros

Fairly intuitive to use, even for lawyers.

Cons

Editing invoices is sometimes less intuitive.

Review Source

DP

Daro P.  
Vice President  
Security and Investigations  
Used the software for: Less than 6 months

### "Clio, too expensive"

May 28, 2021

4.0

Some of the features were good and it helps that a lot of my fellow attorneys use this system but when you have 20+ people on your team it shouldn't be a small house payment.

Pros

That a lot of attorneys use it. Makes it easy to integrate sharing features.

Cons

Not as customizable as a few others I found. Need more features and integrations with other large software companies.

Alternatives considered

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)[CaseFox](https://www.capterra.com/p/121682/CaseFox/)[TimeSolv Legal Billing](https://www.capterra.com/p/76729/TimeSolv-Legal-Billing/)

Reason for choosing Clio

I didn't, I went with CaseFox.

Switched from

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

Needed a change.

Review Source

TW

Thomas W.  
attorney  
Law Practice  
Used the software for: 1-2 years

### "Tom Walsh Clio Review"

August 9, 2019

5.0

I'm trying to keep all my work organized and keep my billable hours where they need to be.

Pros

I like the way clio allows me to organize matters. I like using clio to organize billing and track billing and to track my hours for different clients and to track my over all hours and see if i am close to my goals.

Cons

Calendar functionality and integration with other software is not great. Tasks assignment function is useful but could be improved.

Review Source

SA

Selina A.  
Legal Assistant/Office Mgr.  
  
Used the software for: 2+ years

### "Product is easy to learn."

March 26, 2018

5.0

Great convenience and ease of access anywhere.

Pros

I particularly like that the program is cloud based so I can easily access it from multiple devices. I'm able to download the app from Google Play and I can customize to each device used.

Cons

Some of the calendaring and task commands could be simplified, but all in all easy to use. The calendar could be bigger on the screen and it would be nice to have an a.m./p.m. toggle so it's not necessary to actually type a.m./p.m.

Review Source

VR

Verified Reviewer  
Partner  
Legal Services  
Used the software for: Less than 6 months

### "Quick, easy way to hit the ground running when you open a new law firm."

June 11, 2018

4.0

Pros

I love the app and that most of the information is available via multiple devices. We were using multiple platforms which Cio has replaced -- saving both time (fewer duplication of task) and money.

Cons

I wish there was in-app editing of documents so I didn't have to rely on a third party integration (like Dropbox or One Drive) for documentation management.

Review Source

Response from Clio

July 6, 2018

Thanks for the review! Glad to see that Clio has been reliable for you as you're starting a new law firm! Best of luck, and stay tuned on the document front! We've got something exciting coming up that'll help make things easier.

JP

Joel P.  
Owner/Lawyer  
Law Practice  
Used the software for: 6-12 months

### "Perfect Modern Practice Management"

August 29, 2019

5.0

I used this to start my own modern, paperless practice. It has been perfect for what I need. All the other lawyers in my shared office use Clio. We all recommend it to everyone, for practices big and small and in a variety of practice areas.

Pros

It is a simple, easy to use, intuitive web app that just works. The billing and payment processing is a game-changer. Sending all my bills takes just minutes.

Cons

Some features you will probably want rely on integrations from other providers. This can make getting your optimum set up a bit more complicated and add to the price, but the integration capability also provides flexibility.

Review Source

CS

Carla S.  
paralegal  
Law Practice  
Used the software for: 1-2 years

### "Clio with ease"

February 14, 2023

4.0

I am enjoying very much and makes my daily work much better to manage deadlines and to-do tasks.

Pros

I like that all my case information is easy to access and manage.

Cons

no way to search for a specific group of cases.

Review Source

RP

Rachel P.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Product"

July 25, 2019

5.0

Pros

Easy to use, love the document production, clear and concise.

Cons

Seems to have a lot of "down" time or time when part of the software isn't working.

Review Source

Response from Clio

September 25, 2019

Thank you for the review, Rachel! While our goal is to have no downtime at all, we appreciate your patience during the rare times this has happened.

CN

Carrie N.  
Paralegal/Office Administrator  
Law Practice  
Used the software for: 2+ years

### "Love it!!!"

October 27, 2016

5.0

I've been using Clio for almost 3 years, and I think it's great. Love that I can access my calendar, billing records and contacts from one easy-to-use app!

Pros

It's ease of use and access. I only need one app to check my calendar, run bills and keep track of client information.

Cons

No problems here.

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: Less than 6 months

### "Get rid of PC Law!"

February 14, 2023

5.0

Pros

I love how easy it is to use and how intuitive it is. It makes my life so much easier.

Cons

Nothing really so far as I haven't used it for very long. Maybe because I can't figure out how to go back and see my daily docketing?

Review Source

DS

Dolores S.  
Legal Assistant  
  
Used the software for: 2+ years

### "Clio's Customer Service is always available to help and it has never taken long."

May 23, 2018

5.0

Our business runs very smoothly having Clio

Pros

Very easy to use and the fact that you can customize everything is fantastic for the needs of our business.

Cons

Sometimes I can't find certain features that I need. But the representatives are always available for me.

Review Source

Response from Clio

June 1, 2018

Thank you for the review, Dolores! Glad to see that Clio, and our support staff, are serving you well. Incase you haven't explored it already, you may be interested in our support site for some quick answers to questions on Clio. https://support.clio.com/hc/en-us

TG

Tara G.  
supervisor  
Legal Services  
Used the software for: 2+ years

### "Great for small offices"

July 1, 2019

4.0

Pros

I love the ease of the invoicing. They have added a lot of new features that are really making it more user friendly.

Cons

The integration with Lexicata hasn't gone as well as I had hoped. The automation we would like in the system isn't available at this time.

Review Source

VC

Vanessa C.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Customizable functionality"

July 3, 2019

4.0

Clio has made case management efficient. Especially with the ability to sync google applications and quickbooks.

Pros

The custom fields allow me to organize matter information for easy access. I also love tasks. Keeps us on track.

Cons

I cannot edit the rate of a matter once a fee is set.

Review Source

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