# Page 44 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 44 - Reviews of Clio

## Showing most helpful reviews

Showing 1076-1100 of 1691 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AP

Andrew P.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "Managing Partner"

July 15, 2019

5.0

Makes time tracking very easy Great case and office management tool for almost any type of law practice

Pros

Ease of use, Product features, ability to customize Customer service and training

Cons

Nothing, many features with this program. Many features always being updated and new ones added

Review Source

MP

Matthew P.  
owner  
Law Practice  
Used the software for: 6-12 months

### "Discovering Clio has been a pleasant journey"

February 21, 2018

4.0

I am more productive and efficient using Clio. All information can entered and is accessible anywhere at anytime. This software has freed up hours of my time per week which allows me to spend more time with family, friends, or making new business connections.

Pros

Clio is a robust software that excels at overall matter management for the attorney and it provides the ability for the client to have instant access to specific documents, calendars, and a form of secure communications. Clio reduces the amount of unnecessary phone calls, emails, and general office expenses.

Cons

Clio needs to update client billing. Currently clients are unable to pay past due balances from a current invoice. This should be a basic feature and in addition any payments should automatically be billed against the oldest invoice first.

Review Source

KT

Keith T.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "the best out there "

August 28, 2020

5.0

like checking into a Four Seasons Hotel. The service and quality is excellent.

Pros

it is easy to use. very intuitive. very easy to track time. The connection with Outlook is create. Very easy to generate pre-bills and bills. sending bills is very easy.

Cons

reporting is weak. I don't use tasks so comment on that

Reason for choosing Clio

Clio's Management seems really interested in advancing the practice of law.

Switched from

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

My Case's invoicing was terrible. Did not provide sub-totals by timekeeper. Also, it did not handle multiple matters for same client. limited to three timers. interface with Outlook was terrible. Did not integrate with other programs, such as Teams, NetDocs, LawPay. etc., etc., etc.

Review Source

DP

Debra P.  
legal assistant  
Law Practice  
Used the software for: 1-2 years

### "Requested survey"

December 5, 2019

4.0

I do like it

Pros

Fairly easy to use. It has alot more advantages but have not taken the time at this point to learn them

Cons

Still learning its uses so do not have any cons currently

Switched from

[Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/)

Was not my decision. Cost I believe

Review Source

JB

John B.  
Owner  
Law Practice  
Used the software for: 2+ years

### "A very good case management system"

October 25, 2018

5.0

Clio has been a very good experience for me. Just yesterday, after a full day at the office I saw on my I phone that I had a voicemail on my office landline. After listening to the VM, I realized I needed to call a client regarding the contents of the VM. I did not have the file or client's phone number with m. No problem. When I arrived home, I logged into Clio from home and was able to retrieve client's phone number from Clio. Problem solved!

Pros

Cloud based technology which Clio has is the way to go.

Cons

I don't have any cons at this time.

Review Source

FC

Francesca C.  
Accounts payable  
Law Practice  
Used the software for: 2+ years

### "Help Support is Amazing"

August 27, 2019

5.0

We are able to more accurately track our expenses and outstanding invoices

Pros

Easy to use software. Good quality reports. If I ever have a question I can chat online or call. Very helpful friendly staff.

Cons

I wish it would track what day I send and re-send bills to clients.

Review Source

rS

ron S.  
Partner  
Legal Services  
Used the software for: Less than 6 months

### "Clio is a great, intuitive product that does all it should and makes my day easier."

April 10, 2023

5.0

Clio has allowed us to get our firm running with no down time to learn a program or to be saddled with unnecessary tasks.

Pros

The features are intuitive. Its so easy to use, and even a "new" task is easy to figure out.

Cons

Still trying to find a dislike. I honestly have no criticisms.

Review Source

MK

MICHAEL K.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Long-time customer"

August 5, 2019

5.0

Love it.

Pros

It is easy to use. I like the fact that a user can quickly add additional users and sync with other software.

Cons

The servers are occasionally busy and your page will not load. I also wish I could go to the dashboard for other firm users.

Review Source

SS

Sasha S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Clio is the best"

July 7, 2019

5.0

I have recommended Clio to many other attorneys. It is easy to use and helps organize your entire organization.

Pros

The customer support is very thorough. It is very easy to use, even for a person that isn’t technologically savvy.

Cons

The transition from browser to app is lacking.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Makes Time Keeping Easy"

January 19, 2020

5.0

This software is easy to use and doesn't require a lot of extra steps to set up timers, start/stop timers, or input time. I no longer have to try to recreate my time at the end of the day because this allows me to record as I go.

Pros

This software is easy to use and doesn't require a lot of extra steps to set up timers, start/stop timers, or input time. I no longer have to try to recreate my time at the end of the day because this allows me to record as I go.

Cons

None. I have finally found a time-capture software that works in real time and doesn't interfere with my day.

Review Source

ST

Sean T.  
Principal  
Legal Services  
Used the software for: 2+ years

### "Keep your foot on the gas!"

November 14, 2018

5.0

Pros

I love the customer service, prompt, attentive, and pleasant. I love the spirit of sustained innovation and constantly improving the platform based on customer feedback. I appreciate that Clio has a vision and is pushing the practice of law into the future. When you guys make improvements, they're the right improvements. Keep your foot on the gas and keep doing great work.

Cons

Nothing that I can recall or care to mention at the moment.

Review Source

BB

Brett B.  
Attorney (self-employed)  
Law Practice  
Used the software for: 2+ years

### "Exceptional practice management software"

October 23, 2019

5.0

This has transformed my practice and allowed me to grow exponentially while still managing my caseload myself.

Pros

Easy to use and loads of functions which are customizable.

Cons

It is internet based, so you'll need a connection to make it work.

Reason for choosing Clio

Ease of use and functionality.

Review Source

SS

Shauna S.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Good program!"

February 14, 2023

4.0

Overall good experience, clio very user friendly

Pros

Easy to use calendar and time entry features

Cons

Sometimes the calendar does not sync right away.

Review Source

MC

Melvin C.  
IT Manager  
Law Practice  
Used the software for: 2+ years

### "Covers most areas of law and good for smaller practices of 2-5 if in the same areas of law."

August 2, 2018

4.0

It's able to get small practices to market really quickly. Setup is quick and support is quite good.

Pros

Easy to setup, pricing structure is easy and integrations to other cloud based softwares. This software is especially good for sole practitioners and basic one or two law types firms. Basically, it can get you up and running if speed to market is a concern.

Cons

The types of billing are rather limited, it doesn't handle flat fee well (but then there's not many that do). The accounting and reporting functions are limited as well. If a firm has more than a few types of law that they practice in, it's hard to have a feeling of integration at that point.

Review Source

CO

Courtney O.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Clio provides easy to navigate billing and contact management."

June 26, 2018

5.0

It has easy processes, easy way to add to bills, great reporting.

Pros

Love the ease of use, the simple processes; otherwise I love everything about Clio! It provides a great system for all attorneys and staff to use.

Cons

I don't love the "new" clio; otherwise I love everything about Clio. It provides a great system for all attorneys to use.

Review Source

Response from Clio

July 6, 2018

Thanks for the review, Courtney! We're constantly improving the new Clio based on customer feedback, and hope this will be more efficient for you soon.

BP

Barbara P.  
legal assistant  
Law Practice  
Used the software for: 1-2 years

### "I use Clio 24/7"

October 10, 2019

5.0

Benefits realized -- TIME SAVER!!!!!

Pros

Portability -- You can use it with the app and record time from anywhere instead of writing down time on a million post it notes. Billing -- I am responsible for the billing of the firm. What used to take days with an old archaic system, now takes only a couple of hours. :)

Cons

I can't say there is anything I like least. Clio is an extremely powerful tool for my office.

Review Source

AM

Aimee M.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Satisfied"

July 17, 2019

5.0

Every time I call customer service they exceed my expectations.

Pros

Easy to use and the trust funds portion of the program makes it easy to track clients trust funds.

Cons

The back button in the upper left corner does not bring me back to the previous page I was on.

Review Source

JA

Jon A.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "I recommend the switch to Clio"

October 23, 2019

5.0

Pros

It was VERY helpful to have the Clio Team assist me with the set up. It took a lot longer than expected (give it a month if you are transitioning from another system), but their Team was understanding and responsive to all my questions and issues. I specifically thank our rep for his time and effort to follow up and help us. His attention to detail and willingness to explain every thing to me was invaluable.

Cons

I thought there would be field overlap between contacts and matters (so I can see my contact's notes/info on the matter page; and vice versa; so I don't need to review both). I thought recent note/communication entries would be easily seen in an abbreviated screen (so I don't need to click on them to see them). I'm hoping that can be improved in the future. Also hoping they will improve some areas - I wish the invoice set up options and payment areas had more options.

Review Source

JM

Jill M.  
Owner  
  
Used the software for: 2+ years

### "I wish this type of program was available when I first started my practice ."

April 17, 2018

5.0

Pros

The amount of information about a client matter that is at a click of a mouse. It allows us to keep on top of client matters and remember what has been done when a client calls.

Cons

Finding good programs that interface well with Clio. A interface with quick books would cut down on time.

Review Source

Response from Clio

April 23, 2018

Hi Jill! We wish we were too, but we're glad we're able to help now! Great feedback regarding our Quickbooks integration¿I'll make sure our product team sees it! Thanks for being a customer!

TS

Tanya S.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Can't imagine life without Clio!"

February 12, 2020

5.0

Pros

I love how intuitive the software is! It is also incredibly user friendly.

Cons

This is a hard one! I do wish that we could automatically apply tax on bills without having to select that feature upon billing - though really, this is so minor!

Review Source

MF

Marie F.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### "Fantastic Program!"

July 10, 2019

5.0

Pleasant!

Pros

It's so easy to use! It's practically fool proof. I would say it only took me a week to get fully acclimated to the software once I started my new job.

Cons

I honestly haven't found anything to complain about with Clio at this point.

Review Source

cE

claudia E.  
Attorney, Managing Shareholder  
Law Practice  
Used the software for: 2+ years

### "review"

September 12, 2019

5.0

We use CLIO as our time keeper system and our firm software

Pros

It is intuitive; easy to use and navigate

Cons

Clio connect - sharing data with clients - the clients report difficulty; needing to use Law Pay

Reason for choosing Clio

recommended by trusted colleague

Review Source

KH

Kathrina H.  
Firm Administrator  
Law Practice  
Used the software for: 1-2 years

### "great product and customer service"

June 27, 2018

4.0

Easy to use and access via my phone

Pros

Great interface and very user friendly. Easy to have matter information, calendar and tasks in one place. Also like the interface with outlook to submit emails to the matter for good record keeping. Timer is great, and overall just love this product.

Cons

Not great output reports, requires interfaces with other software to provide some facets. Doesn't give an overall picture of tasks/work assignments for the firm.

Review Source

Response from Clio

August 3, 2018

Thanks for the review, Kathrina. Glad to see that Clio is serving you well. We appreciate your concern on the reports front, and are hoping to have improvements on the roadmap soon!

JW

John W.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Very Effective and Efficient"

March 18, 2020

5.0

Exceptional experience over the 10 years I have used Clio.

Pros

It is intuitive and functional. They are constantly updating and upgrading the features. It is a critical component in my legal practice.

Cons

I wouldn't change anyting. Just keep improving!

Review Source

JF

Jessica F.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "We love Clio!"

December 20, 2019

5.0

We can't remember what our law practice was like before Clio. We love it and we recommend it to every attorney we see.

Pros

Clio has made our law practice run so much smoother. We save so much time filing and organizing documents, it pays for itself.

Cons

The updated calendar on the app took a little getting used to, but otherwise everything has been very user-friendly

Reason for choosing Clio

Cloud storage

Review Source

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