# Page 46 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 46 - Reviews of Clio

## Showing most helpful reviews

Showing 1126-1150 of 1691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JH

Janice H.  
Staff Accountant  
Law Practice  
Used the software for: 1-2 years

### "review of Clio"

February 14, 2023

5.0

Pros

The ease of use and the ability to organize and then access information.

Cons

This is a great piece of software. The only feature I would like is that the software would allow us to input and track all client-related dollar numbers in the same place.

Review Source

JV

Jose V.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Excellent product"

February 14, 2023

5.0

amazing

Pros

easy to use, lots of product integrations

Cons

texts need to appear in all communications

Review Source

RAS

R. Alan S.  
Senior Associate Attorney  
  
Used the software for: Less than 6 months

### "Happy Camper!"

June 1, 2018

5.0

Pros

I have in law practice for 42 years -- BC (Before Computers). I'm an early adopter of technology. I've tried many packages that purport to do what Clio does - but Clio is way ahead of the competition. It's easy to learn and easy to use. Its pretty intuitive. Ton of YouTube videos that teach discrete aspects of a wide variety of functions. I feel much more in control of my practice. I think I'm capturing more billable time because it's so easy to pop up. I also like the app for my phone so that I can add items to my work calendar from anywhere (too many used to make it onto my Google Calendar but never onto my work calendar) and I can add time when I get home after talking to a client while driving (hands-free, of course). Clio is wonderful!

Cons

I'm not having any luck thinking of anything that I don't like about the Clio software. I'm sure I'll find something, but so far I haven't found any shortcomings.

Review Source

Response from Clio

June 15, 2018

Thank you for the review, Alan! Glad to see that Clio has served you well. We're always improving our product based on customer feedback, and you welcome any suggestions.

AA

Andrea A.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Clio is an all-in-one practice management service. "

February 23, 2018

5.0

Pros

I love the time management feature. I get accurate time on all cases with the click of a button. Also, I like that I can search key words in the search bar to find what I need. Clio is the most valuable program to our firm. Clio is very easy to use so training a new employee isn't a hassle and doesn't take much time.

Review Source

Response from Clio

February 26, 2018

Thanks so much for the kind review, Andrea! We're happy we can help you save time at your office.

KG

Kris G.  
Office Manager  
Law Practice  
Used the software for: 6-12 months

### "Team Clio Rocks"

November 7, 2019

4.0

Pros

It is easy to get around, find information regarding our clients or their matter. I really like the ease of the accounting aspects. Very easy to share invoices via email, make client payments and trust deposits. Uploading and downloading documents to send through a secure client portal has been helpful. My absolute favorite thing about Clio, is the support team!! Tremendously helpful EVERYTIME I have called in or used the live chat!!

Cons

I wish there were more options for creating our own customized reports.

Review Source

JH

Jeffrey H.  
Attorney  
  
Used the software for: 2+ years

### "Clio is the hub of my practice. Prior to clio I had a patch work procedures. Clio streamlined it all"

March 28, 2018

5.0

Saves me time, stress and money!!!

Pros

Ability to track everything (notes, billing, contact information, paperwork....) and keep things together.

Cons

Sometimes the user interface is difficult to use. I know part of it is me but at times hard to complete running reports, adding a contact and small things. Also I save most of my emails to clio and the the way you look them up or the show up is not that clear.

Review Source

YC

Yvonne C.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Great Tool"

July 24, 2019

5.0

Pros

It's easy to find client and case information and history. It helps everyone on the team be on the same page because there's a hub of information we can all access.

Cons

I wish there was more flexibility to set default settings.

Review Source

Response from Clio

September 24, 2019

Thank you for the feedback, Yvonne! Your recommendation has been shared with the Product Team, who may reach out if they require further context for future improvements

MD

Mandy D.  
Marketing Director  
Law Practice  
Used the software for: 1-2 years

### "Good software for smaller law firms"

April 24, 2018

4.0

Pros

This product keeps everyone on the same page. It is a great way to assign tasks, upload documents everyone needs access to and allows you to easily track time between clients. It definitely improves workplace efficiency.

Cons

It doesn't have all of the bells and whistles as some of the more expensive software programs. It is time-consuming to set up the tasks and descriptions. You also need to be sure everyone has a clear understanding of what each task is otherwise you can have difficulty keeping accurate track of billing and conversion rates.

Review Source

MD

Marc D.  
Managing Partner  
Legal Services  
Used the software for: 2+ years

### "Clio Provides A Comprehensive Solution for a growing small law firm"

November 6, 2019

4.0

Clio works for our decentralized (5 locations) team of lawyers and paralegals

Pros

Clio is reliable and continues to innovate

Cons

As the company has grown it has become slightly less responsive to our customer service concerns.

Review Source

EH

Elisabeth H.  
attorney  
  
Used the software for: 2+ years

### "Best practice management software I've used."

June 15, 2018

5.0

Pros

That it's cloud-based and the phone app is easy to use. It's great for tracking time. The calendar is great to see what everyone in the firm is doing.

Cons

The billing. That is a bit confusing. I always have trouble when I want to record that a client has made a payment because it's not right there in their matter.

Review Source

Response from Clio

July 6, 2018

Thanks for the review, Elisabeth! We'll be sure to share your feedback on billing with the product team!

BM

Benjamin M.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Excellent case management tool."

March 15, 2023

5.0

Excellent

Pros

Ease of use. A Comprehensive set of management tools. Makes my office manager happy because it helps her almost as much as it helps me.

Cons

Only used Clio for a few months, but so far, no problems to report.

Review Source

GB

Gabriela B.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "Clio is great for sales too!"

February 10, 2023

5.0

Pros

We are able to track sales efficiently!!

Cons

Clio software has great services for all!

Review Source

NC

Nicola C.  
EA & Office Manager  
Law Practice  
Used the software for: 2+ years

### "A great alternative to traditional legal accounting software in Australia"

September 6, 2019

5.0

Pros

Heaps! Intuitive and easy to reverse/undo actions and duplicate etc. Seamless integration with other software.

Cons

Only little features that are not available on Clio but available on other programmes

Review Source

KP

Karen P.  
Owner  
Law Practice  
Used the software for: 2+ years

### "One stop legal software"

July 10, 2019

5.0

Overall great but billing is very confusing the way it’s done

Pros

I like it links emails to program and directly can email bills

Cons

I do not like individual bills that do not apply payment to all past due bills at once

Review Source

AS

Alex S.  
Case Manager  
Legal Services  
Used the software for: 1-2 years

### "Incredible customer service"

October 17, 2019

5.0

Pros

The customer service is incredible. Having never used Clio before, any time I needed help, the Clio support team was prompt and professional.

Cons

There are a few things that I find to be mild annoyances, such as not being able to see all of my custom fields at once on a matter dashboard, but all of the annoyances are far outweighed by other positives.

Review Source

MN

Mitchell N.  
Attorney at Law  
Law Practice  
Used the software for: 1-2 years

### "Best Client Management Software for Small Firms or Solo Practicioners"

July 2, 2019

5.0

Clio allows me to have online and mobile access to client data and can share information with staff and other attorneys

Pros

The ease of use. Once you get it set up correctly, its a very intuitive program to manage. We are still not even using all of its capabilities.

Cons

The initial learnign curve was a little tough, but now it works flawlessly. Just a matter of proper training.

Review Source

SP

Sahil P.  
None  
Law Practice  
Used the software for: 1-2 years

### "Industry Standard..."

August 15, 2019

4.0

Pros

So far Clio is stable, easy to use and has plenty of add-on's which make customization easy. However there are bugs and tools which are missing but overall a great piece of software for a small to medium sized law firm.

Cons

Customization options for home page and lack of deep search. Reporting could be better and easier but overall its a great tool.

Review Source

CW

Christopher W.  
Shareholder  
Law Practice  
Used the software for: 1-2 years

### "CLIO is a Lifesaver!\`"

December 3, 2019

5.0

Clio has provided an easily accessible all in one practice management tool. From calendaring to document management, it provides the accessibility, reliability, and functionality that our small firm needs to thrive.

Pros

Ease of use, comprehensive coverage of elements of a legal practice.

Cons

E-mail importing into cases should have a better bulk import feature.

Review Source

MO

Matthew O.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Best Legal Software for Small Firms"

September 12, 2019

5.0

Pros

\-Easy client tracking and billing -Integrates with the other software im using

Cons

The trust accounting is difficult, but its always difficult.

Reason for choosing Clio

Clio gave a free trial and I really liked it.

Review Source

AE

Adam E.  
Associate Attorney  
Law Practice  
Used the software for: 2+ years

### "Great for your legal practice"

August 28, 2019

5.0

Pros

Ease of use, practicality and just a simple way to organize your caseload

Cons

On the accounting side, would like to be able to set up tasks regarding payment plans. Otherwise satisfied with product.

Review Source

EP

Eric P.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Clio is Amazing"

February 19, 2020

5.0

Great

Pros

I have used the product for 7 years -- its helped me grow and stay organized from solo by myself to 20 employees -- its truly an amazing product.

Cons

It does not integrate well with Quickbooks.

Review Source

MS

Mike S.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Review"

September 17, 2018

4.0

See above :)

Pros

Ease of Use & the Ability to select the functions I need for my practice; customer support has always been great.

Cons

I am a creature of habit; so when changes are made, e.g., the interface, I am probably not initially enthusiastic about the changes :) With that said, the behind the scenes program updates are so much better than having a desktop based case management program

Review Source

LC

Lauren C.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Great program!"

August 23, 2019

5.0

Pros

Very easy to use and figure out. A lot of features and customizable to your needs.

Cons

What I liked least was the mandatory updates

Review Source

Alexis S.  
Substitute Teacher  
Legal Services  
Used the software for: Less than 6 months

### "Management + Banking = Clio"

September 13, 2018

5.0

Clio has allowed

Pros

Clio is a wonderful case management application. It allows you to manage time and billing. Clio is an all-in-one software package for small firms. It helps manage everything, and it prevents small firms from getting overwhelmed. Clio offers wonderful flexibility for different tiers of subscriptions, allowing for any user to use it.

Cons

Clio can have some server issues due to high traffic volume. Recently, the issues have been few and far between.

Review Source

JS

John S.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Clio is a gamechanger"

October 25, 2016

5.0

Clio is the best. I initially signed up for Clio for the ability to generate bills. When I checked out the features, I immediately went paperless and scan all my documents into Clio under the client matters. I had a couple of issues with the billing, and I called Clio Support. Clio Support handled my issue efficiently and effectively, which is a big plus. More recently, started using Clio Connect as a means of creating transparency with with my clients. This has worked out well with clients complimenting me on being so responsive and informative with their matter.

Pros

It is easy to navigate. I have never had any problems getting done what I needed to ger doen.

Review Source

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