# Page 49 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 49 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 49 - Reviews of Clio

## Showing most helpful reviews

Showing 1201-1225 of 1691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Allison S.  
manager  
Law Practice  
Used the software for: Less than 6 months

### "horrible migration"

June 16, 2020

2.0

if you are moving a large amounts of cases into it - choose another program. If you are just starting a business it might be perfect.

Pros

once you are in the software - it is easy to use. Getting there is terrible. It was an over promise and under deliver.

Cons

The migration was absolutely horrible - they promised it would be so easy and they would handle everything - OMG not the case!

Alternatives considered

[ProLaw](https://www.capterra.com/p/35611/ProLaw/)

Reason for choosing Clio

they claimed it was customize-able

Switched from

[Bill4Time](https://www.capterra.com/p/212371/Bill4Time/)

we needed tasks and workflows

Review Source

MS

Meredith S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Great Case Management Software"

November 15, 2018

5.0

Pros

Excellent new calendar feature is similar to google calendar and syncs with gmail

Cons

The timeline feature is not as useful as the Timematters timeline

Review Source

KM

Kenneth M.  
Partner  
Legal Services  
Used the software for: 2+ years

### "Reliape Cloud Practice Management System"

March 24, 2017

4.0

Have used Clio for 5+ years. Solid. Reliable. EXCELLENT support. Integrates through Zapier w/Android and many other data streams. Reliable native integration, too. Very very good value/price ratio.

Pros

Reliable; cloud-based

Cons

Minor: inconsistent labeling (e.g. "Activities" and "Time" are the same dataset.). Makes training novice tough. Would like to be able to switch off unused modules.

Review Source

SD

Samantha D.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Legal Assistant"

November 13, 2019

4.0

Pros

The usability and that you can access and use it anywhere because it is web based.

Cons

There are billing features that are lacking for the big firms.

Review Source

TB

Tayler B.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Clio is Great"

January 9, 2020

5.0

Clio is an amazing program and helps me keep track of my productivity.

Pros

Very straightforward, easy to use and efficient.

Cons

I cannot thing of anything at the moment.

Review Source

AS

Ashley S.  
Lawyer/Mediator  
  
Used the software for: 2+ years

### "Clio has helped me streamline the billing and timekeeping in my practice, and saves me hours of time"

May 15, 2017

5.0

Pros

I like the ease of the timekeeping, the flexibility of the files, and the one-click billing. The billing alone saves me endless time!

Cons

I don't like the billing practices (they don't charge in local currency, unless you're in the US), and I do not like that interest charges result in a new invoice number - it makes my accountant crazy.

Review Source

JR

Jennifer R.  
Lawyer  
  
Used the software for: 1-2 years

### "Awesome!"

July 20, 2018

5.0

Pros

Easy to use and intuitive. The customer support is incredible as I always speak to someone within 2-3 minutes of calling. This level of customer service does not exist elsewhere at this time. With other software companies their support is located around the world and I often have difficulty communicating / understanding the support services.

Cons

As a Canadian company they should charge Canadians in Canadian dollars (so we are not subject to the changing US/ Canadian exchange rate).

Review Source

MS

Matthew S.  
Managing Partner  
Law Practice  
Used the software for: 2+ years

### "It does everything I need"

May 5, 2017

5.0

I don't know that I could operate a firm without it.

Pros

Client management and the notes section. Everyone puts a note anytime the interact with a client or a client file.

Cons

Not being able to see the client's payment history without downloading the invoice. I hate having to always download the invoice to see when a client paid and how much they paid.

Review Source

WD

William D.  
Attorney/sole proprietor  
Law Practice  
Used the software for: 2+ years

### "Clio streamlined our law office"

September 19, 2019

5.0

Billing

Pros

ease of billing, entering data, and keeping all the invoices ready to go.

Cons

seems to take longer to open up client accounts.

Reason for choosing Clio

ease of use.

Review Source

JS

James S.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Clio - Perfectly Simple."

December 27, 2019

5.0

Pros

The Clio Calendaring and Court Rules are great with deadlines!!

Cons

The Clio Billing Themes do not have enough options and are not user friendly.

Review Source

GA

George A.  
Owner Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Clio is poor compared to alternatives like Cosmolex and LeanLaw."

March 11, 2022

1.0

Pros

None of the features were satisfactory in my judgment

Cons

CRM that does not work. Overpriced. Poor customer support. Overly aggressive sales force.

Review Source

RL

Rae L.  
Partner  
Legal Services  
Used the software for: 2+ years

### "Great for a small firm"

July 31, 2019

5.0

Tracking billable time in real time

Pros

Easy to use in the office or on the road

Cons

Sorry, I can't think of anything at the moment

Reason for choosing Clio

Integration with Box

Review Source

KY

Katherine Y.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Clio"

October 28, 2019

5.0

Pros

Easy to learn; somewhat intuitive; many features; good customer service.

Cons

I don't think there's something I can point to that I like least.

Review Source

LJ

Lindsay J.  
Senior Associate Attorney  
Law Practice  
Used the software for: Less than 6 months

### "One stop shop!"

June 16, 2017

4.0

Pros

Clio has everything our firm needs. EVERYTHING. We recently switched to Clio for time tracking, task management, calendaring, contact management, and billing. We're replacing 4 or 5 different software products with this all-in-one software. The software also allows users to send messages to each other and attach them to a client to create a complete file for a certain matter.

Cons

There's a learning curve with using Clio. It took a little time to understand the language used (i.e. what is a "matter" or an "activity") by Clio. Certain features are a little inconvenient and are difficult to get used to. For example, on the time tracking, if there are multiple timers running, I can't differentiate between two different timers for the same client without clicking into each timer. Our firm may work on different projects for the same client (e.g. two different contracts). It saves time if I can immediately decipher between the two contract timers and click the appropriate timer.

Review Source

AM

Aashma M.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Review"

November 4, 2019

5.0

Good

Pros

\- Easy to use - Easy time recording features

Cons

N/A - Updates can take time to get used to - Sometimes recording time entries can be slow

Review Source

JJ

Juan J.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Very intuitive"

June 30, 2019

5.0

Pros

The software just flows very nicely. You don't need to be too tech savy.

Cons

Sometimes it lags a bit, but it could be internet speed related.

Review Source

DR

Dana R.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Excellent and easy to use product"

April 19, 2019

5.0

Pros

It provides the services and functions I need to run my practice efficiently.

Cons

The taxes in Canada don't work seamlessly with Quickbooks.

Review Source

AW

Arthur W.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Saved my law practice"

March 1, 2019

5.0

This software will save me $250,000 in 2019. For two decades I was using another practice management software that charged me every time I called with a question. I would be on hold for a long time and then when they came on the phone the first thing they wanted to know was how I was going to pay for the call. With clio tech support is free, a click away and the people are WONDERFUL. Could not be more helpful. I am a new user to the software so it takes a few months to figure it all out, but I have lots of help from clio and the software allows me to do so much more than my previous software. I LOVE CLIO!

Pros

Too many to list here. Just a few - tech support is GREAT, heck, everything is great.

Cons

The only criticism I have is that Clio did not contact me years ago and force me to use their software. It would have made me LOTS of money, saved me LOTS of time and would have made my practice a HELLUVA LOT more efficient.

Review Source

SS

Sharon S.  
Legal Assistant  
Law Practice  
Used the software for: 1-2 years

### "The Best "

January 3, 2020

5.0

Clio makes it easier for me to navigate and do the work way faster than the previous program we had.

Pros

I like how user friendly it is. We have had no problem training new assistants. It doesn't take long for them to pick it up.

Cons

I just wish that they have pop-up messenger within the program.

Review Source

RR

Reid R.  
Shareholder  
Legal Services  
Used the software for: 1-2 years

### "Review of Clio"

May 24, 2019

5.0

We use Clio for both front office and back office functions. It's great for document management and organization of client files.

Pros

Very intuitive and easy to use. This product does everything that we need.

Cons

There are a few kinks, but when we discover them and make suggestions, Clio is responsive.

Reason for choosing Clio

Cost, ease of use.

Review Source

MS

Marc S.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Highly recommend Clio"

July 11, 2019

5.0

very favorable.

Pros

Has allowed firm to go 90% paperless. Improved efficiency.

Cons

There is not anything I dislike about the software. All good.

Review Source

KH

Kamau H.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "Great Software"

July 8, 2019

5.0

Great with automation, and really capturing billing in a number of ways that we might normally miss.

Pros

Easy to use, and does everything we need to keep our cases moving forward. Integrates well with Google and G-suite products.

Cons

Have to pair w/ Alphadrive to truly optimize all the functionality and efficiency.

Review Source

KP

Kari P.  
Owner, Attorney  
Law Practice  
Used the software for: 2+ years

### "Outstanding Practice Management Program"

March 23, 2017

5.0

Clio is the best practice management program/software I've used in my 15 years of practice. I love being able to sync other programs with Clio for ease and efficiency as well as access all my case info on the go using their app on my phone or tablet. Can't wait to see who they join forces with next! When I have questions, their customer support team is phenomenal and their webinars are very helpful and informative.

Review Source

AD

Alex D.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Clio is good but could be better"

April 2, 2017

4.0

A couple of pet peeves -- Clio allows posting negative transaction when there are not enough funds on account. Clio is not suitable to keep track of general account and that requires using another software. Both of these could be easily remedied in my opinion.

Pros

Ease of use

Cons

Allows negative transaction when there are not enough funds on account. Not suitable to track general account

Review Source

SR

Shari R.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "Easy to Use!"

January 31, 2018

5.0

EAsy to use and easy to teach to new users

Pros

I love that it is easy to navigate and find what you are looking for. Adding clients is easy, entering time is easy, reports are easy, etc.

Cons

I would like from the "Bills" screen to be able to check a bunch of them and "record payment". Then from there be able to enter the amounts paid.

Review Source

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