# Page 5 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Clio the right Legal Case Management solution for you? Explore 1727 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/105428/Clio/reviews --- Clio 4.7 (1727) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 5 - Reviews of Clio ## Showing most helpful reviews Showing 101-125 of 1727 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Sammy K. Attorney Law Practice Used the software for: 1-2 years ### "Superb law firm specific client service system" December 6, 2024 5.0 Very good overall cloud base service for law firms Pros gets the job done. Document uploading, e-signing documents, and a client communication portal, you name it. Cons Pricey service as you add more licenses within the firm. Switched from [Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) Features were not robust like and they were trying to be cute with appearances and too modern instead of important features like search and categories for files Review Source CO Caroline O. Paralegal Law Practice Used the software for: 1-2 years ### "Clio: Great for what you need" November 22, 2024 4.0 is a great, basic legal site that provides most of what you need. Very easy to use, the scheduling features are top-notch, and they have the best customer service I've ever seen. Only downsides is that it's very basic and does provide a full amount of features, despite the constant updates. Pros \- Clean layout - Straight-forward interface - Friendly Customer Service Cons \- Basic Billing tab - Too many Eservice fees - Not enough features Review Source CV Carolina V. CFO Accounting Used the software for: 2+ years ### "Lots of great add-ons - AND the basics are done well" October 29, 2024 5.0 We onboarded with back in 2014 and we haven't looked back! Sure there were some growing pains, we have seen it grow and strengthen in its offerings over the years, but the immediate tech support available to our staff has been a constant from the very beginning. Now, after so many years and having to pull reports and data on (very) old time-entries and past users, we realize what a smart investment this was. Clio's record-keeping is exact, intact, and reliable. Pros Robust platform that integrates time-keeping, billing, write-offs, and lawyer productivity seamlessly. Conflict checking. Competent, authorized human customer service is truly just a phone call away - no difficult menus and queuing music. Cons Document filing/storage area by matter is a bit clunky, as is the -generated Client email - though it is conceptually a great idea it doesn't work smoothly in practice. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We switched away from a law CRM desktop software (name not found in list). Trust accounting on the old system was counterintuitive and was not being run properly. Review Source WD Wendy D. Legal Assistant Legal Services Used the software for: Less than 6 months ### "Good but can be better & friendly" August 1, 2025 3.0 My overall experience in 3 months that I have using it is good, I like it but as I said it can be more friendly Pros Easy to use, although you have Grow and Clio manage, and it can be sometimes confusing. what is the purpose of both? Cons Not so friendly because It's difficult to find things in it and because client gets lost when they try to use a template Review Source JC Jamie C. Owner Law Practice Used the software for: Less than 6 months ### "Inflexibility at its worst" June 26, 2025 1.0 Cons I don't like at all. They won't let me pause my annual subscription while I prepare my newly acquired law firm to change management software to Clio. Since they do not want to work with me on a subscription that would actually make them more money I think they are simply to stupid to have my future business. Take that annual subscription money and rub it in your chest. I won't renew and will instead get practice panther. Review Source CM Callie M. Paralegal Law Practice Used the software for: 2+ years ### "Clio Power House" October 24, 2024 5.0 We've been a User since 2010 and has evolved throughout the years to meet our needs with the age of modern technology especially and advances out on the market. This allows us to meet our Client's expectations and bill them accordingly. Using the templates and workflows allows you to be more efficient with your day to day. Pros Extremely user friendly. You can tailor the platform to meet your firms particular needs regarding your area of practice. Cons Duplicate Contacts when logging emails. I believe that is being fixed. Alternatives considered [Litify](https://www.capterra.com/p/160393/Litify/) Reason for choosing Clio The product met the needs we were looking for in being able to have it all in one platform Review Source GL Geoffrey L. Managing Partner Law Practice Used the software for: 2+ years ### "Do yourself a favor: sign up with Clio! You will not regret it." October 24, 2024 5.0 We are never going back to other platforms. Other "attorney centric" solutions for document management, client relationship management, timekeeping and billing are LESS intuitive and MORE expensive. Pros is intuitive and provides excellent document management, client relationship management, timekeeping and billing all in one platform for a reasonable price with no long term commitments. Cons On occasion will have glitches - connectivity issues. When that happens, we're at a standstill. Fortunately, it doesn't occur often, and when it does it is short lived. Alternatives considered [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) Reason for choosing Clio Abacus was expensive and cumbersome and required long term commitment. Billing was a CHORE. Switched from [Abacus Private Cloud](https://www.capterra.com/p/183454/Abacus-Private-Cloud/) Abacus was expensive and cumbersome and required long term commitment. Review Source MJ Maria J. Admin Staff Law Practice Used the software for: 6-12 months ### "Efficient and easy" December 1, 2024 4.0 compact and easy to use, lots of features, but with it was easier to communicate with clients through it and colleagues within the firm Pros Everything is in one place, and its easy to read. Cons Mixnor bug fixes: sometimes when you go back on a page, it doesn't load. the calendar at the top with the "All Day" matters sometimes is forgetful; it doesn't scream "Urgency." Review Source PT Patrick T. Attorney Law Practice Used the software for: 2+ years ### "I can't imagine practicing without it." November 22, 2024 5.0 Signing up for is probably the best business decision I've ever made. Pros It makes running my law office a breeze. I can't imagine practicing without it. Cons I honestly can't think of anything I would change about it. Switched from [Time Matters](https://www.capterra.com/p/228265/Time-Matters/) Pricing and ease of use with Apple products. Review Source MF Matt F. Managing Partner Law Practice Used the software for: 2+ years ### "Helpful Product" December 12, 2024 5.0 Pros Being able to manage time, billing, documents, and client communication in one platform. Cons The price -- it's really expensive, and it just keeps going up. Switched from [TimeSolv](https://www.capterra.com/p/76730/TimeSolv/) Functionality -- we wanted one system to handle everything Review Source TJ Theresa J. Legal Secretary Legal Services Used the software for: 2+ years ### "Clio is my friend" November 22, 2024 5.0 The customer service and training are excellent Pros Easy to learn and a lot of capabilities if you don't mind "add ons" Cons Some of their solutions were a little unconventional, ie if an atty wants two different rates I was advised to change the rate case by case. I thought there should have been a better solution Review Source KL Katie L. Office Manager Legal Services Used the software for: 6-12 months ### "Switching from PC Law to Clio" October 24, 2024 5.0 Our experience with has been excellent. Their entire team is responsive, they outsourced the data transfer to some excellent referrals also making the transition easier than anticipated Pros Customer service is extremely helpful and responsive, our representative is also very responsive and knowledgeable. Programs are fairly easy to use. Transition from previous software was easier than anticipated Cons We have a different way of inputting payments so it was a bit cumbersome but we have now learned how to work around these issues Alternatives considered [Centerbase](https://www.capterra.com/p/75540/Centerbase/) Reason for choosing Clio customer support, price, delivery, ratings Switched from [PCLaw](https://www.capterra.com/p/228264/PCLaw/) PC Law's customer support deteriorated, and they were not as reliable Review Source AH Angela H. Founder Law Practice Used the software for: 2+ years ### "I'm a Clio Lover" December 3, 2024 5.0 It is the lifeblood of my practice. ClioCon and the community of users is unrivaled in the legal industry as a source of information and forward thinking. Pros I love having everything in one place - not a bunch of extra integrations or connecting apps needed. I also love that is constantly making improvements and listens to its users. Cons The need to sync back and forth between Grow and Manage and the appt booking does not constistently stay up to date with my calendar. Review Source JR Julian R. Finance and foreign trade Retail Used the software for: 1-2 years ### "manages everything better" November 22, 2024 4.0 it is an excellent software for legal procedures that makes everything easier to organize and that clients feel satisfied with quick procedures Pros it has been a software that facilitates daily tasks that could require a lot of time, with it is easier to invoice, appointment reminders and have all the documents in one place to access them from anywhere without having to be in the office with the physical documentation its security and reliability allow you to have all the documents in the cloud with the certainty that nothing will happen to them and they will be protected Cons in my use I have not detected anything that I dislike and I feel that everything has worked correctly without causing any problems Review Source NO N O. Partner Law Practice Used the software for: 2+ years ### "Clio is the best" October 25, 2024 5.0 Excellent. Support is always available and help you with the different products to enhance your legal representation of clients. Pros Can access my client's files from anywhere safely and securely. Cons Not connected to electronic filing system in my state. Alternatives considered [8am MyCase](https://www.capterra.com/p/115613/MyCase/) Reason for choosing Clio Easier to use and more features. Ability to communicate with clients. Review Source AM Alania M. Case Manager Legal Services Used the software for: 1-2 years ### "Clio is great! " December 16, 2024 5.0 My overall experience with has been great, especially with the new medical treatment tabs, it helps make my life easier Pros I love how easy is to use and all of the most important information is on the main page of a case Cons I least like the layout of , I think it could be laid out a little better Switched from [Neos](https://www.capterra.com/p/58931/Neos/) Neos just did not meet the needs that our firm needed and it was not very user friendly which is Review Source RO Rolie O. Principal Attorney Law Practice Used the software for: 2+ years ### "Ease of running a law practice" October 25, 2024 4.0 So far, my overall experience has been great. Customer service is always willing to assist. Pros The ease of use and the integrations with third party software Cons The cost per user compared to other legal case management software. Alternatives considered [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Smokeball](https://www.capterra.com/p/133656/Smokeball/) Reason for choosing Clio I was more familiar with using ; the ease of use. The ability to integrate with third party software Review Source VF Veronica F. Client Coordinator Law Practice Used the software for: 2+ years ### "Best legal software I have ever used!" October 24, 2024 5.0 I have had nothing but great experiences with Pros i like that I am able to streamline the intake process in Grow and then pass the baton to my colleagues seamlessly in Clio Manage and Clio Draft Cons There are still some things that need improvement, but i love that the support team is always so helpful and try to find workarounds for me, and then they take our suggestions seriously and send those to their design team to try to figure out how to put those suggestions in action. Review Source BH Brad H. Partner Legal Services Used the software for: 2+ years ### "Extremely helpful for those firms who can maximize it's potential" November 23, 2024 4.0 It has become central to our firm's practice. It's great. Pros Comprehensive and ease of use. It's ability to do drafting templates and communicate seamlessly with the clients. Also, customer support is excellent. Cons Some of the services are not as intuitive as some staff would like, especially older staff. Review Source SB SEAN B. Attorney and Partner Law Practice Used the software for: 1-2 years ### "Awesome product, saved us money and earned us even more. " December 10, 2024 5.0 Pros I have loved how much integrates with other programs. I love how easy billing it and how it's helped us grow as a firm. Cons I would like to see better reports to generate. Switched from [Sage Timeslips](https://www.capterra.com/p/114210/Sage-Timeslips/) was better in every way to put together our billing and calendars and everything else. Review Source LT Lisa T. Partner Law Practice Used the software for: 2+ years ### "Mission-critical software" November 24, 2024 5.0 Ever-evolving and responsive. It the software at the heart of our practice. Pros Ease of use and integration with other apps Cons Grow scheduling functionality and workflows are not refined enough to be helpful to the way I work. Review Source BP Barbara P. Paralegal and Office Manager Legal Services Used the software for: 6-12 months ### "Ford Miller & Blake PA" October 25, 2024 5.0 Onboarding went great and any time I have a question or issue, it is promptly resolved. Pros The ease of having everything in one place and the ability for clients to make timely payments, often the day they receive the invoice Cons It would be nice to pass the credit card fees on to the client automatically when they make the payment Alternatives considered [Amicus Attorney](https://www.capterra.com/p/80199/Amicus-Attorney/) Reason for choosing Clio offers great support and excellent recommendations Review Source CG Curlena G. Receptionist Law Practice Used the software for: 2+ years ### "Product Ratings" November 22, 2024 5.0 The content is very useful, proficient and easy to understand. Pros The features that it offers are extremely helpful ... Cons So far, we are extremely pleased with this product. Review Source LG Laura G. Paralegal Law Practice Used the software for: 2+ years ### "Highly Recommend!" October 24, 2024 5.0 It is a very comprehensive system and I would recommend it to law firms of any size! Pros It captures all of the information needed to work on a file in one place and allows me to be much more productive. Cons does not yet work with Connecticut Probate Courts to be able to upload documents directly to their system. Switched from [Lawmatics](https://www.capterra.com/p/177717/Lawmatics/) does more that the other system did. Review Source VS Valerie S. Office Manager Law Practice Used the software for: 2+ years ### "Clio Review" October 24, 2024 5.0 it is really great the staff is super helpful and fast to respond Pros So many integrations and so user friendly. Cons Trust accounting with Quickbooks Online but we have not started using the newest update to help make this easier Switched from [PCLaw](https://www.capterra.com/p/228264/PCLaw/) Cloud based solution was needed to go paperless Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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