# Page 6 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Clio the right Legal Case Management solution for you? Explore 1727 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/105428/Clio/reviews --- Clio 4.7 (1727) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 19th, 2026 # Page 6 - Reviews of Clio ## Showing most helpful reviews Showing 126-150 of 1727 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WC William C. CFO Law Practice Used the software for: 2+ years ### "Clio is Rock Solid" October 24, 2024 5.0 A very intuitive platform. Well-funded and increasingly improving. Pros Very accurate and reliable software. Customer service is very responsive. they appear to take suggestions well for enhancements. Cons Minor complaints about user access/authorizations. However, software roadmap contemplates fixes. Alternatives considered [LEAP](https://www.capterra.com/p/147413/LEAP/) Reason for choosing Clio Better platform. Heavy outside investment Switched from [PCLaw](https://www.capterra.com/p/228264/PCLaw/) PC Law was being twilighted. Not a stable platform. Review Source AE Alexander E. Attorney Law Practice Used the software for: 2+ years ### "solid will keep using" January 20, 2025 5.0 Solid, i like it and will continue to use it. Pros cloud docs and centrlaized note keeping. Cons ai doesnt do what i want and mobile version doesnt have everything. Review Source AA Ashley A. Accounts Manager Law Practice Used the software for: 2+ years ### "Clio - An Ever-Evolving Tool" November 25, 2024 4.0 Overall, our firm has been using for over 11 years and we are pleased with how it allows us to manage our clients and billing. Pros As the person who handles our billing, I like the convenience that Payments adds for our clients and my team. Cons Although they continue to evolve, some features and options could still be improved upon. Review Source FL Fernando L. Managing Partner Law Practice Used the software for: 1-2 years ### "A Solid Start" December 4, 2024 4.0 My overall experience is satisfactory. Nothing to bad to complain about or too great to be excited. Pros What I like most is how versatile the program is and that you can customize and build it out to your needs Cons What I like least is that some of the features are not as intuitive as the competitors. Switched from [Needle](https://www.capterra.com/p/187693/Ecommerce-Live-Chat/) I worked at a previous firm that used it and wanted to try the billing integration Review Source KM Karen M. Administrative Assistant Law Practice Used the software for: 1-2 years ### "Postive Review" January 28, 2025 4.0 Overall, very user friendly and I'm sure there's more to learn. Pros Easy to move around and find clients information. Cons That manage and grow don't automatically sink. Review Source HR Hannah R. Billing Specialist Law Practice Used the software for: 2+ years ### "Streamlined Game-Changer" December 10, 2024 5.0 Pros I love 's ease of use and streamlined platform. It lays everything out beautifully. Cons What I liked least about was the reporting features, but I see them continue to be expanded upon in the future! Review Source EH Erika H. Paralegal Law Practice Used the software for: 6-12 months ### "Highly Reccomend" December 3, 2024 5.0 Pros This platform is a great way to track time spent on a matter and by which team member. Easy to navigate and enter information. Ways to personalize messages and make sending invoices to clients quick and easy. Cons Sometimes the way the bills are displayed can be confusing for clients. Review Source TT Tania T. Law Clerk Legal Services Used the software for: 6-12 months ### "Great Legal Software!" January 13, 2025 5.0 Overall, I have had an incredibly positive experience with . Pros client intake & document management system - billing tool is easily accessible and convenient for time tracking. Cons Tasks and messaging can be more robust - limited reporting capabilities Review Source BS Brenda S. Case Manager Legal Services Used the software for: 6-12 months ### "Clio database organization" January 6, 2025 3.0 is a good overall software that is useful in maintaining a detailed and organized database, however, its limitation in functionalities is not adequate for our field. Pros 's functionalities are useful in the ability to maintain clients information in a organized database. Cons The limited functions that has adapted are extremely limited. Review Source JW Jessica W. Lead Paralegal Law Practice Used the software for: 2+ years ### "Would recommend Clio to law offices. " December 4, 2024 5.0 Good. We use the program everyday. It keeps the our litigation calendar very organized. Pros Has all client information in one place and has an attorney calendar. Cons Not enough custom fields. Would like to be able to add different custom fields for searching information. Review Source AD Ashley D. Attorney Legal Services Used the software for: 1-2 years ### "Great CRM but missing some things" March 15, 2025 4.0 It was great for keeping track of tasks and where clients were in the pipeline. Pros It was easy to see which cases I had open and to keep track of billing/invoices. Cons It was difficult to build out my intake form to send to clients. Once they started to fill out the form, they had to complete it. I also wanted to be able to send newsletters. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) had more features and was easier to use. Review Source EB Edith B. Paralegal Law Practice Used the software for: 1-2 years ### "Good but can use some improvements. " November 25, 2024 4.0 Overall, my experience with is good, and I would love to see some improvements, specifically making Clio Grow and Clio Manage more similar. Pros I like having most of my case and office information in one place. Cons I believe that Grow and Clio Manage should be more a like and their differences can be a bit annoying when they transfer to each other. Review Source ND Nick D. Managing Attorney Law Practice Used the software for: 2+ years ### "Clio for Solo Lawyers" October 27, 2024 5.0 Pros An all-in-one practice management system to run my law office Cons Clean syncing with Email for storage of communications is not there yet and should be included Alternatives considered [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) Reason for choosing Clio It's simply more intuitive and has more integrations Review Source RD Ryan D. Office Manager Legal Services Used the software for: 1-2 years ### "Clio is easy to use and always evolving based off consumer needs. " December 20, 2024 5.0 is easy to use and always evolving based off consumer needs. Pros Easy to use and understand. Quick access to resources for questions. Cons Couldn't figure out how to upload more than one document at a time to our client portals. Review Source JG Jessica G. Legal Secretary Law Practice Used the software for: 1-2 years ### "Easy to use" December 10, 2024 5.0 Pros How easy of keeping track of all matters. Cons Have not run into any issues. keeps us on track. Review Source SB Sierra B. Paralegal Assistant Legal Services Used the software for: 2+ years ### "Paralegal Assistant " November 26, 2024 5.0 It makes day to day work so much easier! Pros What I like most about is the accessibility to it all! Cons When it comes to what I liked least about , I do not have any cons! Review Source CB Charles B. Attorney Legal Services Used the software for: 2+ years ### "Great Experience" October 28, 2024 5.0 We had a fantastic experience with , and they're a great company. Pros Customer service is amazing. Whenever you need someone, they're always there to help out. Cons Personal injury is a unique area of law that requires special features, and could improve in this area Review Source Jordan S. Software Dev Legal Services Used the software for: Less than 6 months ### "Game Changer for Our Practice" September 7, 2024 4.0 Transitioning to has been a game-changer for our practice. With working out of office frequently their cloud based platform allows me to access everything I need from anywhere, which is incredibly convenient. Customer support was top notch when we called in, short wait and easy resolution. While I did experience a slight learning curve initially, the benefits far outweigh any minor hiccups. Overall and after trying out other platforms, we're going with Clio there's just no comparison! Pros I was really impressed with how simplifies everything. I was searching for a replacement for my previous legal management software and came accross Clio and thought we'd give it a try. It's truly a breath of fresh air compared to what we're used to. The ability to automate client intake and manage cases has made our work much more efficient. Also the integrations with other tools we already use made it so it wasn't like starting from scratch. Cons The mobile app seems to have limitations compared to the desktop version, which can be frustrating when traveling and accessing information on the go. I called into support and they were able to help me with what I needed though away from main workstation, and hear that the app is being improved currently. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) We switched from MyCase to for several reasons. Clio offered a wider range of integrations and apps, which has greatly enhanced our workflow. The feature like automated client intake and task assignments save us a lot of time on repetitive tasks as well. Review Source AM Alex M. Attorney and Practitioner at law Law Practice Used the software for: 1-2 years ### "Clio: A user friendly practice management solution. " October 24, 2024 5.0 Enjoyed it’s intuitive interface and comprehensive organization, platform is easy to access client information, generate detailed reports and manage cases all in one place. Pros Keeping accurate billing on my desktop and mobile phone. Cons Sometimes it freezes up if I’ve forgotten to stop a timer on my phone. Review Source TS Thad S. Managing partner Legal Services Used the software for: 2+ years ### "Stonewalled by tech support." August 28, 2024 2.0 It can be slow in spite of our high-speed Internet, they changed the names of their pricing levels and then pushed his into a low pricing level so they don't have to provide us with certain product upgrades (the old switcheroo!), and tech-support stonewalls us. Pros It's one of the more widely used software so if you're hiring new legal staff, they might have had some exposure to it. At times they can be responsive to requests make helpful changes to the product but mostly, you get stonewalled. Cons Well, there are several things. We have to pay for an extra license for our bookkeeper to use the product and other software companies don't do that -it's a hidden cost. Necessary product upgrades take long with and some functionality is lacking For example, Clio was far behind the competition to include an effective client portal (they started with one that was not user-friendly at all) and although they are making improvements with it, it's still is not up to par and its functionality compared to other case management software systems. We paid extra for use of their CRM called Clio Grow and its a primitive software compared to Salesforce, Hubs, monday sale CRM, pipedrive, etc. It lacks functionality like texting your potential clients. It only partially integrates with the case management portion of Clio. Worst of all, after setting up a document template in Clio Grow for client intake with our office (30 people), Clio restricted some of the functionality of that document making it even more awkward, to the point where it's unusable for us. It would've been simple to fix it and change the functionality back to the way it was just a few days ago but, I got stonewalled. No one's responding. Switched from [PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/) Previous program was appropriate for smaller firms. Review Source LM Lydia M. Law Clerk Law Practice Used the software for: Less than 6 months ### "Best Legal Service! " January 13, 2025 5.0 Very positive! Very helpful! Pros I like the ease of the user interface, especially in cataloging, finding, and documenting matters. Cons That to open documents you must download them, but maybe they should automatically download. Review Source RC Rachel C. Attorney Law Practice Used the software for: 1-2 years ### "Clio Review" October 24, 2024 3.0 Pros I like that it has a lot of features and not much needs to be outsourced. Cons When there are outages it delays work. I also dislike the edit feature of pending approval bills. It is not user friendly. Review Source EL Elizebeth L. Owner Legal Services Used the software for: 1-2 years ### "Satisfied if I were in some other area of law" December 5, 2024 4.0 Overall I would say has a nice product for certain firms. It is definitely not made with personal injury practice in mind. Pros User interface is appealing. Client portal and messaging is convenient Cons Collab with for Co Counsel is not functional for document share or notating the file properly Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/)[Smokeball](https://www.capterra.com/p/133656/Smokeball/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Amberlo](https://www.capterra.com/p/162674/amberlo/) To find a product more customizable to my business needs Review Source KA Kris A. Managing Partner Law Practice Used the software for: 2+ years ### "I love Clio" October 16, 2024 5.0 Pros is an amazing firm management too they always works Cons is a little antiquated in its features Review Source JF Josh F. Owner Legal Services Used the software for: 6-12 months ### "Clio—good but not great. " November 7, 2024 3.0 Overall, I like but needs too many expensive integrations to do everything I need. Pros Lots on integrations with third party software. Program is relatively easy to use, and support is good. Cons Did not have integrated passive time tracking and document automation. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) MyCase was not robust enough and the integration with word and outlook not good. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.