# Page 60 | Clio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is Clio the right Law Practice Management solution for you? Explore 1691 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105428/Clio/reviews

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Clio

4.7 (1691)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 60 - Reviews of Clio

## Showing most helpful reviews

Showing 1476-1500 of 1691 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Sarah P.  
Paralegal  
Law Practice  
Used the software for: Less than 6 months

### "Smooth Transition"

August 13, 2019

4.0

Pros

Clio is so easy to use, once we moved all of our information over, which they helped with, we were up and running rather quickly. The MailDrop has been great with keeping up on cases and down on inbox clutter.

Cons

Sometimes things get lost, if a task is assigned but you're not notified about it, the task can easily be overlooked.

Review Source

CS

Carissa S.  
Owner  
Law Practice  
Used the software for: Less than 6 months

### "solo attorney"

March 16, 2020

5.0

As a solo setting up my practice, I hesitated to take on this expense. Paper had always worked fine for me, or so I thought. Now finding out how much of my client's retainer is left, how much I've billed that month, or what my progress is on my annual projections is "a click away." I can't believe how much time this saves me so I can focus on building my practice.

Pros

I can run any type of report in a second.

Cons

The font or set up is a little intimidating. Sometimes it takes awhile to figure out how to do the thing you want to do.

Review Source

RH

Regina H.  
Owner  
  
Used the software for: Less than 6 months

### "functional for overall office management "

May 31, 2018

5.0

Pros

easy to use and find all areas of information in one place, one program. i love the app to help keep track of billable time outside of the office

Cons

not user friendly with my retainer style, did not work well with non refundable retainers and therefore had to create a work around to make the billing section workable for my firm

Review Source

Response from Clio

June 15, 2018

Thank you for the review, Regina! We're constantly looking for ways to make our product more efficient, and will share your feedback with the product team!

YG

Yvette G.  
Attorney at Law  
Law Practice  
Used the software for: Less than 6 months

### "Immigration Practice"

September 27, 2019

5.0

Clio staff is very accessible and efficient. They respond immediately to any questions. The software is user friendly and very to work with

Pros

The ease and efficiency How it connect with docket wise

Cons

none at the current moment but i am a new user

Reason for choosing Clio

Best reviews from other colleagues in the same area of law- immigration

Review Source

Response from Clio

October 8, 2019

Hi Yvette, Thanks so much for taking the time to share your experience so farwe're thrilled to have you aboard as a Clio customer and are happy to answer any questions you might have! - Derek

ZL

Zaheer L.  
Lawyer  
  
Used the software for: 6-12 months

### "A great product that is easy to learn."

June 8, 2018

5.0

Pros

Very user friendly. Easy to navigate and docketing time to files with a description is a straightforward process.

Cons

It would be useful is the product had icons for specific tasks like so that when you push a telephone icon, it automatically dockets time to a phone memo for billing purposes.

Review Source

TK

Taylor K.  
Administrative Support Manager  
Legal Services  
Used the software for: Less than 6 months

### "Review "

November 27, 2019

3.0

Pros

Ease of search and options for organization

Cons

Calendaring, the view within Clio. There are no options to view an individual's schedule or to see it in categories to be able to easily view each individuals daily schedule.

Review Source

Response from Clio

November 28, 2019

Hi Taylor, Thanks for taking the time to share your feedback with usI've shared your comments on the calendar with our product team so that they have visibility; please keep sharing your feedback as it will enable us to improve the product. We're glad to count you as a customer! - Derek

dW

diane W.  
Paralegal/Office Admin  
  
Used the software for: 6-12 months

### "Clio's billing functionality is excellent and user friendly."

July 10, 2018

5.0

Pros

The customer service is exemplary. The software is flexible and intuitive. The upgrades are borne out of customer needs and are therefore practical and useful.

Cons

i have difficulty trying to parse the errors in IFF exports to QuickBooks when they occur. i have no other problems with Clio.

Review Source

MH

Michael H.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Couldnt ask for better?"

May 16, 2017

5.0

Pros

Integration makes Clio stand out. No one can do everything the best. Efficiency comes through using the best out of each and combining for powerful results.

Cons

I would like to see more automation and customization options. I remain hopeful that in Clio's makeover we will see more of this.

Review Source

AJ

Alan J.  
Lawyer  
Law Practice  
Used the software for: 6-12 months

### "Review"

March 2, 2020

5.0

I like it.

Pros

Easy to use; great customer service / help.

Cons

I have no complaints about the software.

Review Source

BH

Brandon H.  
Owner  
  
Used the software for: 6-12 months

### "Great support. Would like to see new features rolled out more often."

December 18, 2017

5.0

Efficiency.

Pros

The billing systems is intuitive and easy to use. I especially like the new ability to finalize and apply trust in one swoop.

Cons

The inability to cleanly set a contact person for each client and have that person receive the bill. The syncing with quickbooks often causes issues.

Review Source

MG

Matthew G.  
Senior Manager  
Construction  
Used the software for: Less than 6 months

### "Clio"

September 13, 2020

5.0

It has been a real time saver doing my time and expenses.

Pros

Clio is great software that makes entering expenses and time entries very easy. The software is intuitive and functional.

Cons

There is not anything I dislike about the software. It is so simple and Informstivr to use. What a great product.

Review Source

VR

Verified Reviewer  
Application Development Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great billing software - Clio Review"

July 22, 2022

5.0

Pros

Most suitable tool for billing and invoicing and offers a list of features such as quick billing and faster processing.

Cons

Sharing receipts over email is a time consuming process and does not work effectively with respect to that functionality

Review Source

KR

Kristin R.  
Owner  
Legal Services  
Used the software for: Less than 6 months

### "Happy so far"

October 3, 2019

5.0

Pros

It is very user friendly, compatible with the app on my phone so I can access it, on a morning run- to plan my day, or in court recesses, when I may need to tackle something before returning to the office. I like the ability to use it everywhere!

Cons

time it took to learn? But that was expected so... not much .The survey wouldn't let me put "N/A"

Reason for choosing Clio

Price and compatibility with Law Pay and existing calendars (Google etc.)

Review Source

TV

Teresa V.  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "Enjoying CLIO"

October 29, 2019

5.0

I enjoy having everything under one software program; our files, our accounts, our clients' contact information, instead of having an individual software program for our files and one for our accounts and one for our clients' contact information.

Pros

The fact that two people can be using the same document at the same time and it uploads everything without having to copy & paste.

Cons

I would like to be able to search a client name or matter on the calendar to easily find and edit an appointment.

Review Source

ML

Morgan L.  
Office Manager  
Legal Services  
Used the software for: Less than 6 months

### "Clio will help bring our firm to the next level"

May 10, 2017

4.0

Cloud-based practice management.

Pros

I like that the software is completely cloud-based and is constantly looking for ways to improve. I like the many integrations and hope they continue to add more!

Cons

Our office hates the upload and download functionality. At some point, we are expecting it to cause a huge problem. We continue to use it because we like Clio's ability to search and filter documents, otherwise we would store everything on Dropbox. If there was a better, more automatic way to get documents to and from Clio, it would be a game-changer. Also, please develop more native integrations with Microsoft Office and Outlook.

Review Source

RC

Raquel C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Clio Review"

July 29, 2019

5.0

Pros

Like the ease of user experience and customer service.

Cons

Do not like that you are forced to change your password so often.

Review Source

LL

Lauren L.  
Student  
Law Practice  
Used the software for: 6-12 months

### "Great for tracking billable hours/projects"

March 15, 2017

5.0

Used this product as a law clerk (i.e. Learned how to track billable hours on this product) Very easy to learn, easy to keep track of individual projects and track progress

Pros

Easy to learn. Easy to add hours/projects/keep track of contact info for clients

Cons

Can be difficult to navigate between clients/projects at first

Review Source

AW

Anne W.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Everything you need when you need it"

April 7, 2017

5.0

I have been using Clio since December 2015 and have found it does everything our small firm needs. Customer support is top notch and it is a great product.

Review Source

MR

Mark R.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Great Software, Terrific Support"

February 7, 2020

4.0

We're a new firm, facing the chaos of any new business. Clio has been a tremendous help, allowing us to hit the ground running and satisfying about 92% of our needs from scratch. The technology is fabulous. The support is absolutely out-of-this world.

Pros

Ease of use, intuitive interface. It's been super-easy for us to get started.

Cons

Just a few high-level features we'd like to see added.

Reason for choosing Clio

We chose Clio based on a demonstration and recommendations from other lawyers.

Review Source

RD

Richard D.  
Managing Partner  
Legal Services  
Used the software for: Less than 6 months

### "Super easy and powerful!"

July 9, 2020

5.0

I have been pleasantly surprised in how easy and thorough the software is for starting up my own law firm.

Pros

Ease of use, cloud-based and document storage.

Cons

They could add support for multiple client matters.

Alternatives considered

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

Reason for choosing Clio

I did the free trial and never looked back.

Review Source

EJ

Eric J.  
Principal/Owner  
Legal Services  
Used the software for: 2+ years

### "I've been a customer for years. I haven't begun to scratch the surface."

June 17, 2017

5.0

It does what I need, and a lot of things I don't even know I need or want.

Pros

I know it can do so much. I know it has the funding and expertise behind it to make it among the best, if not the best, depending upon one's needs and wants.

Cons

Not really Clio's fault, but the time it takes to get up to speed with Clio so that I can take advantage of its features and power.

Review Source

BT

Brittany T.  
Client Relations Executive  
Law Practice  
Used the software for: Less than 6 months

### "Clio Review"

November 9, 2016

5.0

We have been using Clio since September 2016. Our experience overall has been very positive and productive to our firm. It has allowed us to keep important client and matter information up-to-date and easy to access via the computer or mobile device.

Pros

Clio keeps all necessary data in one spot for each client and matter. The fields are customizable which benefits a firm that handles more than one type of law. Calendar sync keeps all users connected.

Cons

The program lacks thorough lead tracking tools. It is basic and allows us to save information, but we would prefer more features to help track and follow-up with leads - calendar appointments, automated messaging, etc.

Review Source

BW

Barney W.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "Frustrating for the Most Common Tasks"

March 8, 2017

3.0

I used both Amicus and PCLaw prior to Clio. Clio has a sharper look and is better than the others for ease of locating and reviewing documents and prior log entries. HUGE DOWNSIDE is that one of the most common tasks for attorneys, logging and billing phone entries, requires you to enter into multiple screens and fill out the same information twice. You also cannot run a timer on the same screen as the phone log!? You are required to do timer on a separate screen and enter the information all over again. It is also quite obnoxious that you cannot see the phone number of the contact you want to dial on the same screen as the phone log, forcing you to enter the contacts screen, jot down the number, and then go into the phone call screen. Although these things may seem minor, they translate into a great deal of wasted time each day. Even PCLaw, which was quite primitive, had these problems solved.

Pros

Sharp appearance and easy access to your data. Per my assistant, the ease of billing is superior to others. Customer support was responsive and sympathetic, albeit unable to help.

Cons

Far too much time wasted having to enter multiple screens for simple tasks that should be available in one place.

Review Source

RF

Robert F.  
Manager  
  
Used the software for: 6-12 months

### "I have found it to be valuable, though expensive."

April 5, 2018

5.0

primarily billing and keeping track of hours.

Pros

I like the ability to combine communications, calendar, and contacts into a single integrated software bundle.

Cons

Following the money is hard - the flow is not very intuitive; Also, I want to allocate income between expenses and time.

Review Source

SH

Steve H.  
Director  
Human Resources  
Used the software for: 6-12 months

### "Limited reporting function"

April 5, 2019

4.0

Good support.

Pros

Good layout, easy to use, manages data well, logical navigation.

Cons

Reporting function is severely limited and only focused on financials. No customer focused reporting on performance, targets or service. Standards suite of reports with no tailoring. Email integration and document storage is convoluted. Calendar is dated and cumbersome.

Review Source

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