# QLess Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about QLess Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/105435/QLess/pricing

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# 

 QLess Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

QLess

## What is QLess?

QLess technology offers a way for customers to join a virtual queue and schedule appointments without standing in long lines or waiting idly for an appointment. It caters to buisnesses across various industries, including government agencies, higher education, healthcare, and retail to deliver what matters most, improving operations, boosting staff productivity, and increasing customer satisfaction.

## What is QLess used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$60

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for QLess?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qless.com&name=QLess)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QLess

4.4 (8)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$60

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (8)

Ease Of Use

4.7 (3,905)

Value For Money

3.9 (8)

Value For Money

4.5 (2,698)

Customer Service

3.8 (8)

Customer Service

4.6 (2,392)

## QLess alternatives

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (255)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

[4.8 (4,005)](https://www.capterra.com/p/213340/Google-Calendar/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/213340/Google-Calendar/)

[View all alternatives](https://www.capterra.com/p/105435/QLess/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Booking

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Confirmations/Reminders

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Calendar Sync

3.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Synchronize with other calendars to view mutual availability and schedules

Reporting & Statistics

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Appointment Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

QLess 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Monitor wait time and abandonment for incoming requests that have not been routed

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the rescheduling of appointments

Send messages via SMS

Reminders sent via SMS/text message

Record, update and manage waiting lists

Get Advice

We can help you find the software with the features you need.

Features

4.3 (8)

4.3

Based on 8 reviews

## Pricing

Value for money

3.9 (8)

Basic

$60.00

Per User,Per Month

Value for money

3.9 (8)

3.9

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (8)

3.8

Based on 8 reviews

## User reviews

Overall rating

4.4

Based on 8 reviews

Filter by rating

5(5)

4(2)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

BS

Brandi S.

Manager

Construction

### "Take back your time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 9, 2025

Was able to virtually wait in line rather than waste time sitting and waiting. You can sign in and than also add more time if you will not make the estimated time for your slot.

Pros

The ease of use and appointment management in your hands. The amount of time you have to spend waiting in line. You can sign in and see how long the wait is and drive over when your time is close.

Cons

I did not actually see any cons. The ease of use and ability to schedule was time saving and super easy to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Marie W.

Clerk

Automotive

### "QLess-RATED "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 18, 2025

Nothing remarkable. I would probably use it again if the need were to arise due to the simplicity of it.

Pros

The versatility of the program and it's functions.

Cons

The limited services they offer for free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Josh P.

Customer service administrator

Automotive

### "Good but not the best"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

January 2, 2025

Pros

Allows mobile access meaning we can access remotely, which is useful.

Cons

Not able to customise as much as I would have liked.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Simona M.

Digital Marketer

Telecommunications

### "A Great Tool For Managing Visitors "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 19, 2024

Pros

We use QLess for managing visitors and it has been awesome. It makes scheduling easy and allows mobile access. QLess is also customizable.

Cons

For visitor management, QLess has not failed us.

Switched from

[Visitly](https://www.capterra.com/p/179358/Visitly/)

[Kadence](https://www.capterra.com/p/229863/Kadence/)

[Appspace](https://www.capterra.com/p/80317/Nexus-On-Demand/)

Since QLess handles both visitor management and scheduling, making the switch was easy and we benefit more with this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sheenah H.

Executive Director

Education Management

### "QLess for Higher Education"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

August 23, 2022

For the cost of the software vs. the benefits, it's definitely worth it, but you need to be patient, and have someone to be the system administrator to save time and energy.

Pros

QLess is simple to use as far as the interface. It was easy to train many people to utilize the system. The reporting is easy to use, as well, and provides good student insight.

Cons

It is difficult to make changes to the queues without involving their customer service teams. They aren't the quickest to get back to issues that are often time consuming.

Reasons for choosing QLess

Price and we did not need all the bells and whistles

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Austin T.

Instrumentation Team Leader

Automotive

### "Check-In Without Physically Being In Line"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2022

Overall I enjoyed Qless because it enabled me to check in at the Secretary of State without having to wait in a 2hour line. I was able to go about my day and arrive at the office once my time was up.

Pros

The ability to check in without actually being in line allows you to do other things with your time. There is an estimated wait time as well so you are able to time when you actually need to arrive. Plus, it's free to use!

Cons

Interface and registration can be a little clunky. As long as the place you are at has clear directions on how to check in, it is pretty simple to use. In the event there are not any directions, it can be a little complicated

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kathryn M.

Customer Service Coordinator

Facilities Services

### "Great Software for Managing High Traffic Heavy Volume Areas."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 26, 2021

Only watched a demo and had a co-worker show it to me who is utilizing. Like the customization, flexibility and interface of the product. Seem's like the vendor takes care of most of the back end development which is helpful for those not as tech savvy. From a front end user perspective, it's as simplistic as it gets.

Pros

The ability to hop in line or make a specific appointment is a great feature that allows flexibility for members. You can also section off your queues at the organizational or department level. Example, in an educational setting you may have one for tution/payments services line and a completely different queue for food services. Offers both browser and mobile abdications and is responsive on both platforms. Also has great customization.

Cons

Nothing not to like but it is expensive. Would only really need if you are a larger organization that processes a high volume of individuals. If your selling ice cream and want to control your line outside your truck. This product is above and beyond what you would need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Evan M.

Technology and Operations Specialist

Information Technology and Services

### "Great Product to Ensure Social Distancing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2020

Really good, In the past we have had lineups of 2 hours plus and this software has cut that down drastically as people know when they are coming and we know what they are coming for making processing ALOT quickier.

Pros

Easy to use queuing software that has a simplistic interface for handling large volumes of people. I like the simplicity of the product where the customer has options to book appointments or jump into pre-excising customer queues. Allows management/processing of large volumes of people without creating long lines.

Cons

Does not have a test environment. You must do your testing in production or call support for changes to your integration.

Reasons for choosing QLess

The product was just a better fit for our business processes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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