---
title: "LawnPro Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about LawnPro Software - reviews, pricing plans, popular comparisons to other Lawn Care products and more."
source_url: "https://www.capterra.com/p/105508/LawnPro/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 LawnPro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LawnPro

## What is LawnPro?

With over 40,000 users and in business since 2003, LawnPro is a cloud-based software for lawn care professionals to automate their business processes and workflows. LawnPro handles job scheduling, dispatch, automatic invoicing, automatic customer text notifications, automatic payment processing, automation of late payment reminders, online booking / client portal; potential client follow-up reminders, and much more!

## What is LawnPro used for?

[Lawn Care](https://www.capterra.com/lawn-care-software/)[Landscape](https://www.capterra.com/landscape-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Top alternative

Featured

Overall rating

Based on 188 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LawnPro?[Manage this product listing](https://www.g2.com/products/lawnpro/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LawnPro

4.6 (188)

VS.

[3.9 (149)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$199

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (188)

Ease Of Use

3.8 (149)

Value For Money

4.7 (176)

Value For Money

3.6 (140)

Customer Service

4.5 (176)

Customer Service

3.7 (143)

## LawnPro alternatives

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (91)](https://www.capterra.com/p/142064/LMN/reviews/)

Starting price

$297.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/105508/LawnPro/alternatives/)

## FAQs about LawnPro

Overview

### What problems does LawnPro solve?

LawnPro solves fragmented lawn-service operations by connecting customer records, property details, recurring schedules, crew routes, estimates, work orders, invoicing, and payments. Lawn care owners, office administrators, and field crews benefit from real-time job completion, time tracking, route changes after weather delays, and faster billing from the property.

Answer based on 133 reviews

Overview

### Which roles and teams benefit most from LawnPro?

LawnPro is most used by lawn care business owners, owner-operators, and company presidents who manage daily service operations. They use it to schedule crews, track customer properties, create estimates and invoices, and organize recurring treatments. Office managers and field applicators also benefit from coordinating administrative records, appointments, and service details.

Answer based on 187 reviews

Overview

### What company size and industries is LawnPro built for?

LawnPro is built for small to medium-sized lawn care and landscaping businesses, with 100% of reviewers representing small businesses and Consumer Services leading at 42%. It also serves Construction companies at 14% and Environmental Services providers at 8%, supporting scheduling, text messaging, invoicing, estimates, payments, and client portals.

Answer based on 188 reviews

Features and Usability

### What are the key features of LawnPro?

LawnPro includes core field service management tools for quotes/estimates, billing and invoicing, scheduling, and customer management. Mobile access lets users view schedules and invoices, track time, and access information in the field. Customer records support client and job tracking, including property history and updates.

Answer based on 15 reviews

Pricing

### How much does it cost and what fees or limitations are included?

LawnPro offers a free plan for up to 50 customers, with paid plans starting at $39 per month. Annual billing is 348 for Plan 2, 948 for Plan 3, and 1,908 for Plan 4; a free trial is available. Reviewers call entry pricing reasonable, though some report costly add-ons and restricted features.

Answer based on 48 reviews

Integrations

### Which third-party tools and platforms does LawnPro integrate with?

LawnPro integrates with 2 third-party tools: QuickBooks Online for accounting-related data management and Zapier for connecting LawnPro with compatible apps and automated workflows. These integrations support financial record coordination and broader cross-platform data exchange without naming additional unsupported connections.

Answer based on 11 reviews

Getting Started and Support

### How easy is it to onboard and train a team on LawnPro?

LawnPro offers webinars, documentation, and videos to support team training. Reviewers generally find daily tasks and the software’s basic workflow easy to learn, especially for small field teams. Admins and users adopting advanced features, accounting, reporting, or full-system setup often need more time and request additional tutorials and guided classes.

Answer based on 29 reviews

Getting Started and Support

### What customer support options does LawnPro offer, and how do users rate the experience?

LawnPro offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. User experiences are mixed: many report fast, helpful replies and quick fixes, while others describe delayed chat responses, weak onboarding, unresolved concerns, and difficulty obtaining clear assistance for complex issues.

Answer based on 52 reviews

Invoicing

### How well does LawnPro handle invoicing and customer payments?

LawnPro makes invoicing and customer payments convenient for lawn care businesses through on-site invoice creation, email delivery, payment links, and automatic status updates. Small business teams value connecting completed jobs to billing, but some users report needing recurring invoice options and describe occasional billing, tax, or payment-management issues that require careful review.

Answer based on 75 reviews

## Features

AI summary

Based on 484 Lawn Care reviews

Capterra data shows that buyers of lawn care software rank the following features as their top priorities:

-   **Billing & Invoicing** (**64%** of reviewers rated this feature as critical)
-   **Scheduling** (**68%**)
-   **Service History** (**53%**)

LawnPro supports all three of the features reviewers rate most highly: **Billing & Invoicing**, **Scheduling**, and **Service History**. Together, these capabilities help businesses manage appointments, keep accurate records of completed work, and handle customer billing more efficiently, allowing teams to stay organized and deliver more consistent service.

Scheduling

4.2 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.0 (25)

52.00% of 25 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Routing

3.5 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Quotes/Estimates

4.5 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Billing & Invoicing

4.0 (28)

57.14% of 28 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Job Management

3.8 (15)

60.00% of 15 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

LawnPro 130 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Business Operations: Facilitates the efficient and centralized management of earthworks business operations.
- Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace
- Communications Management: Record and track all relevant internal and external communications
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Dispatch: Notifies field service workers of their upcoming assignments.
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs
- Field Service Management: Manages and dispatches work orders, allocates assets and resources, manages contractors, and schedule jobs
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Handyman Industry: Serves handyman professionals
- For HVAC Companies: Software designed specifically for HVAC companies
- For Janitorial Services: For janitorial management, platforms, services, etc.
- For Lawn Care: Specifically designed to meet the needs of lawn care businesses
- For Pest Control Companies: Intended to be used by pest control companies
- For Plumbing Industry: Serving plumbing industry professionals
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Groundskeeping Management: Track grounds activities done in the field
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Irrigation Tracking: Manage irrigation equipment and trends
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payment Processing: Accept, record, and reconcile financial transactions
- Pest Activity Tracking: Manage inventory based on different requirements of individual work orders
- Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs
- Pricing and Cost Calculations: Calculate rule-based prices for a product/service
- Productivity: Monitor driver productivity based on KPIs such as time to destination.
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring Invoicing: Generate recurring invoices
- Recurring Orders: Managing orders that a customer purchases repeatedly and regularly
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Roles: Allows users to see tasks according to permissions and roles.
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (184)

4.5

Based on 184 reviews

## Pricing

Value for money

4.7 (176)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/105508/LawnPro/pricing/)

Free

$0.00

It includes:

-   2 Employee Logins
-   Client Portal
-   Email Invoices
-   Expenses Tracking
-   Invoice Estimates
-   Logo Addition
-   Online Payments
-   Time Tracking
-   Up to 50 Customers

Plan 2

$39.00

Flat Rate,Per Month

It includes:

-   2 Employee Logins
-   Client Login Widget
-   Client Portal
-   Email Invoices
-   Expenses Tracking
-   Invoice Estimates
-   Logo Addition
-   Online Payments
-   Time Tracking
-   Unlimited Customers

Plan 3

$97.00

Flat Rate,Per Month

It includes:

-   5 Employee Logins
-   Client Login Widget
-   Client Portal
-   Email Invoices
-   Expenses Tracking
-   Invoice Estimates
-   Logo Addition
-   Online Payments
-   Optional Items Addition
-   Routes & Backups
-   Time Tracking
-   Unlimited Customers

Plan 4

$179.00

Flat Rate,Per Month

It includes:

-   7 Employee Logins
-   Auto-Charge Credit Cards
-   Client Login Widget
-   Client Portal
-   Email Invoices
-   Expenses Tracking
-   Invoice Estimates
-   Logo Addition
-   Online Payments
-   Optional Items Addition
-   Payment by ACH
-   Quickbooks Synching
-   Routes & Backups
-   Text Messages
-   Time Tracking
-   Unlimited Customers

Value for money

4.7 (176)

4.7

Based on 176 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (176)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (176)

4.5

Based on 176 reviews

## User reviews

Overall rating

4.6

Based on 188 reviews

Filter by rating

5(134)

4(44)

3(7)

2(0)

1(3)

Mentioned topic

Sorted by most recent

JL

Julia L.

Owner

Consumer Services

### "Poor Customer Service and Onboarding"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 17, 2026

My overall experience was poor due to lack of customer support and onboarding. I attempted to make it work for a few weeks but ultimately ended up switching to Jobber due to the excellent support and onboarding they offer.

Pros

Seems to have a lot of functionality such as routing, invoicing, and client management. The price structure was reasonable.

Cons

Customer service is terrible. Onboarding and customer support are very important as a new customer transitions to this platform because as there is a lot of functionality and it isn't self explanitory. They ONLY have chat customer service and in my experience the response time was several hours, up to 1 day, for a response. I also had to nudge them for responses as well. So you get nowhere quickly. Another issue is if you have multiple properties under one client name. The system doesn't play well with that scenario. Additionally, if you want to upload >50 clients you cannot do that during the free trial, so I also had to purchase a paid plan during my trial period in order to see if this software would work. After my experience and needed to go a different route due to LawnPro's poor customer service I asked for a refund since I never actually got to use the platform. They refused any refund.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing LawnPro

Price and integration with Quickbooks and other add ons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Matthew M.

Manager and Owner

Construction

### "Perfect software for your landscaping business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Excellent overall experience and really looking forward to continuing to grow my small business with them.

Pros

The pricing is excellent, the ability to add-on features I need instead of being forced to pay a higher price for features I wouldn’t use is awesome. Always updates and new things added making the overall experience even better.

Cons

I’ve had a great experience but I did have some issues with the QuickBook syncing, which isn’t a problem for me anymore since I’ve switched to using Sage Accounting.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing LawnPro

Far better pricing for what my small business requires

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

Stephanie D.

Lawn care

Individual & Family Services

### "Please use a different software "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 3, 2025

Very poor, this system has caused me so many headaches.

Pros

This software is horrible, i’ve had so many issues with them. Their systems has charged my clients hundreds and even thousands of dollars wrongly, sent out invoices to people who aren’t even my clients anymore, and changed the price on contracts without me even knowing.

Cons

I don’t like the customer service. The only thing it is is a chat with \[sensitive content hidden\] who barely even responds. There’s no number to call or actual help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Samuel O.

Founder

Information Technology and Services

### "LawnPro - A Good Stuff If You Do Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 10, 2024

Okay, almost one year using LawnPro and it's been all bliss. I could access customer information from any of my devices at any time. The scheduling, invoicing, and estimating tools have been my best friends - I use them a lot. A few times when I ran into some issues on the app, the chatbot just seemed to be equipped with a ton of knowledge - I never had to call human support as the chatbot has always helped me fix the issues, maybe I haven't faced a serious technical problem anyway, but it's cool, and I love it. Seen a couple of users complaining of getting worked up with the interface, but it took me not up to an hour to get acquainted. The interface is just as I'd love it, and the features are all easily accessible. Okay, I don't want to make a long note, but this is just to say that I've been loving the LawnPro app since I got on board. - Good automation - Great connected workspace ...But the many add-ons could be bugging to some persons.

Pros

\- Nice and easy to navigate interface - The features are nicely arranged on the left pane, so you can click and access anyone - Cross-device compatibility, you can access the software from any device you own - Onboarding customers and team members is fast and cool - There are just a lot of flexible features and tools available for use

Cons

\- There are way too many features on the app, and personally, I don't see the need for some of them, but then, those features could be handy for other businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FD

frank D.

owner

Consumer Services

### "Not for everyone"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 26, 2024

if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.

Pros

ability to set up contract payments with customers over the year

Cons

zero customer service, awful. phone number , dont bother trying to call. \[sensitive content hidden\] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2024

HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.

WB

wayne B.

Property Maintenance

Consumer Services

### "Lawnpro Works"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

July 10, 2023

It's very good but has too many functions especially in the quoting and site description area. There is no 3 week frequency which is a pain in winter with slow growth. Currently it is off line without any notification so I can't invoice clients nor change mowing frequency. Being in the cloud means everything is instant which is great and all data is immediately saved. Is there a function to share live with my accountant? Overall very happy.

Pros

It has every feature you would ever need to run a successful lawnmowing business. Using it from my phone allows up to date invoicing and schedule changes

Cons

It doesn't have a 3 weekly mow frequency. It has a customer expiry which is a pain. If you don't watch it, the client will dissappear because your date was to short. The default should be no expiry date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Christian C.

Owner

Construction

### "Terrible "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 11, 2023

Pros

I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. \[sensitive content hidden\] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.

Cons

Customer service. They were terrible. They’re rude and they’re short.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PK

Phelps K.

Owner/ Operator

Marketing and Advertising

### "Lawn Pro: Great Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2023

It has been fantastic. There have been a few questions I have had but i asked \[SENSITIVE CONTENT\] in the lawnpro chat, and she helped out alot

Pros

\- Scheduling- Estimates and invoices- payment use with paypal or stripe

Cons

There is nothing I dont like. It has been great for me and plan to use it until I max it out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Jennifer V.

Owner

Construction

### "LawnPro makes my business run smooth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2022

Amazing

Pros

The product is easy to use. I use it several times a day keeps everything I need to run my business everyday in the office and out in the field .

Cons

Nothing I like everything about it I have no complaints

Reasons for choosing LawnPro

It was easy to use and had all the features I was looking for

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

ricardo S.

Owner

Individual & Family Services

### "Best App on the Market"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 26, 2022

I love this app and I will never switch

Pros

Being able to add my equipment and keep track of tasks and maintenance of equipment

Cons

I need more tutorials. Maybe video demonstrations as well.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reasons for choosing LawnPro

Super simple and i wanted to get with a company that stands behind their products.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/105508/LawnPro/reviews/)

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