# LawnPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LawnPro the right Lawn Care solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105508/LawnPro/reviews

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LawnPro

4.6 (187)

[View alternatives](https://www.capterra.com/p/105508/LawnPro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of LawnPro

Ease of use

4.5

Customer Service

4.5

## Pros and Cons in Reviews

JK

Joel K

ownerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years.

“For me this program mostly is great. If the company would make it app field friendly with minus that you can read in a brighter setting and add recurring invoicing so I don't have to make a manual invoice out every month just so my clients have line items.“

March 6, 2022

SD

Stephanie D

Lawn careIndividual & Family Services, Self-employedUsed the software for: 1-2 years.

“There’s no number to call or actual help.“

March 3, 2025

JM

Jeremy M

OwnerEnvironmental Services, 2 - 10 employeesUsed the software for: 1-2 years.

“I dont have time to spend in the office and this software makes my life much easier and even allows me to do things on the go using my laptop or even a phone.“

April 7, 2021

fd

frank d

ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“the accounting portion of the software totally unreliable it makes up its own numbers.“

January 26, 2024

SO

Samuel O

FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months.

“Nice and easy to navigate interface“

February 10, 2024

fd

frank d

ownerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years.

“they have no answers i was told after 1 month just to answer the question“

January 26, 2024

GA

Geoff A

OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely“

April 19, 2022

JH

Jack H

OwnerConsumer Services, Self-employedUsed the software for: 6-12 months.

“i don't like that it does not sync with ANY book keeping software here for the Australian market which really really lets it down, it creates a costly double entering process which is unnecessary for my business.“

September 23, 2021

## Showing most helpful reviews

Showing 1-25 of 187 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Karen S.  
Co Owner  
Consumer Services  
Used the software for: 2+ years

### "This software is awesome! These bad reviews are OLD"

October 15, 2018

5.0

We purchased the lifetime program back in 2016 and we started using it... mostly because it was so inexpensive! The was a definite learning curve and it was difficult to get ahold of anyone. I learned to adjust to the quirks and as the years marched by, I found that they were growing with me. About 2 years ago, customer rep. gave out his cell number for tech support. They have added more programmers and a BUNCH of new edits/options to the software. Right now, he is working on making the software more automated. I can't wait.

Pros

My favorite like how I can text customer rep. 24/7 and get a pretty fast response. I really like the mailing option. They put a color invoice into the envelope along with a with a return envelope. Very professional looking and I don't have to do the busy work. I like how you can select a bunch of services and assign a crew. I like how it sends them an email when we complete a service. I like how it syncs with quickbooks. I like how you can tag the customer/property. The list goes on and on...

Cons

To be honest, the list WAS long in the beginning and tech support WAS nonexistent... BUT not anymore. Every single suggestion and/or problem has been fixed or is in the process of being implemented.

Review Source

KO

Kenneth O.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Powerful System for tracking"

May 12, 2020

5.0

Very positive. It has helped with everyone being able to access and see what is on the schedule and where the crews are in their daily route.

Pros

I like the fact you can track overall time at a specific customers property for the whole season. I like the heads up of the schedule for the week and month. Its also got a ton of great features for tracking customer relationships as well as for tracking maintenance.

Cons

The only downside I have found is for the financials it does not go in as much depth as Quickbooks, but I am still learning so I may have missed something that gives me more information that I am looking for.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)[LMN](https://www.capterra.com/p/142064/LMN/)

Reason for choosing LawnPro

Pricing because I liked only having one payment but I could add other features I wanted based on my personal needs and only pay for the things I need.

Review Source

fD

frank D.  
owner  
Consumer Services  
Used the software for: 2+ years

### "Not for everyone"

January 26, 2024

3.0

if you have any issue at all good luck getting someone, only chat box is available and they have little to no answers, typical corporate stuff like dodge the actual question and make you ask it in 10 different ways to get an answer.

Pros

ability to set up contract payments with customers over the year

Cons

zero customer service, awful. phone number , dont bother trying to call. \[sensitive content hidden\] is non existant and doesnt care about the business. the accounting portion of the software totally unreliable it makes up its own numbers. i have all screen shots as proof if you need that. customer has 10 invoices every single invoice is a different tax rate but i only set up 1. makes no sense. they have no answers i was told after 1 month just to answer the question

Review Source

Response from LawnPro Software

January 29, 2024

HI Frank, you can alway reach us by text and live chat, 365 days a year. No one here dodges questions. We care about the business. We work really hard to make this the best software it can be. We have been in business since 2004. I'm glad to look into your tax rate issue. My guess is, it is set one rate on the customer level but a different rate for that property or the service done on that property.

SF

Sean F.  
Managing member  
Environmental Services  
Used the software for: 1-2 years

### "Excellent CRM software for new landscaping business "

July 20, 2020

5.0

My experience with whoever is behind the chat bot has been exceptional. I’ve never had to call them and can do everything from the app or computer. They even get back to me within a couple hours on weekends.

Pros

It’s inexpensive and fairly simple to use. There are a lot of services on here that I don’t understand and would probably need someone to teach me how to use it. Customer service does get back to me quickly and the software engineers are quick to fix issue when they arise. Overall it’s a fine product for what I need right now.

Cons

It took some time to get used to navigating. I would like to see an estimate button at the top of the dashboard on the mobile app because that’s what I mainly use this software for.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing LawnPro

Expense is less for lawnpro.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Better tracking and less time making estimates.

Review Source

KB

Ken B.  
owner  
Chemicals  
Used the software for: 1-2 years

### "Anywhere access. Very functional."

April 7, 2020

4.0

For the most part, it has been a good addition to the business. Some of the features are probably very good but there is little explanation/training to help me understand how (and why) to use them. ie templates, automatic emails, etc.

Pros

The fact that I can access from my phone, laptop, desktop, anywhere is so convenient. Allows several people to input data at different times with different access. Customer services flow through from input to service to completion, which is not something every software program has.

Cons

Customer support is somewhat lacking. While I am able to get a text back, my suggestions/concerns are never fully answered. It seems like they are always "on a list" but never come to fruition.

Reason for choosing LawnPro

The anywhere access of LawnPro was the main reason for the switch. I had already bought into LawnPro a year or so before and it seemed like the best choice.

Switched from

[Gopher Software](https://www.capterra.com/p/19408/Gopher/)

Online access was the main reason for the switch. We were not locked down to one desktop.

Review Source

DP

Dereck P.  
Manager  
Consumer Services  
Used the software for: 1-2 years

### "Helps My Lawn Business Tremendously"

March 24, 2020

5.0

My overall LawnPro experience has been great. Was not too difficult to learn how to use but it does have a learning curve like most software. Has everything I need for my small 2-4 man business. Makes my office activities way easier and I could not operate without it.

Pros

The scheduling portion is my absolute favorite. Very easy to use and organize. Easy to move clients around, overall a great experience with the scheduling software.

Cons

The cost of taking a credit card is more expensive than quick books and I really want to be able to get customers to sign a maintenance contract online from the software.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

Service autopilot was far too expensive for my small operation.

Review Source

jK

john K.  
Owner  
Building Materials  
Used the software for: 6-12 months

### "Lawn Care Review"

February 1, 2020

5.0

Overall this is a great software and I am happy I switched to it.

Pros

This software is simple to navigate and use. Great scheduling options and time management options is good for employees to be able to start and stop timers.

Cons

Invoices being sent automatically. I can not find an easy way to automate invoices.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

Price point was everything for LawnPro. One time purchase was the best thing in my opinion.

Switched from

[TurfHop](https://www.capterra.com/p/176382/TurfHop/)

I was the first customer for the product and their payment options were just not what I needed to grow.

Review Source

KH

Kevin H.  
Owner  
Mining & Metals  
Used the software for: 6-12 months

### "Lawn Pro is the best "

July 4, 2021

5.0

Pros

The Ease of use and great customer support.

Cons

None so far, any problems that I run into are quickly explained by customer support.

Switched from

[Jobber](https://www.capterra.com/p/127994/Jobber/)

The fee for first 50 customers is a great way to learn the software until you get better acquainted.

Review Source

TT

Thomas T.  
M  
Construction  
Used the software for: 6-12 months

### "Good product but a little bit difficult to learn all features"

February 6, 2021

5.0

Good, I am glad I signed up.

Pros

I like the way that everything is laid out and compartmentalized making organization easy.

Cons

Software education and ease of use can be a bit of a road block. I don't know how to do something basic and have used it for almost a year.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

It was affordable and seemed simple enough for the scale of my business. It will be something we move on from but not until we are a bigger company.

Review Source

VR

Verified Reviewer  
IT Support Technician  
Consumer Services  
Used the software for: 2+ years

### "A nice full-featured landscape business management tool"

January 24, 2019

4.0

Pros

The fact that invoicing, credits, payments, and mailing can all be handled in the same interface. Reporting is also good. There are many other great features that don't fit into our business model but are valuable tools for many landscapers out there.

Cons

Ad-supported model detracts from the user experience. The mobile website is functional but usually requires two taps on a button to select something (depending on what part of the UI you're using).

Review Source

EC

Elizabeth C.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great Software"

March 26, 2022

5.0

I have had an over all great experience using LawnPro

Pros

The billing feature is the best feature. When we first started, we were looking for something to bill our customers, but was not super expensive. LawnPro offered a free version. I was grateful for this offer because when we first started we didn't have a large income coming in. It helped us get on our feet without worrying about an extra bill.

Cons

Sometimes I have to figure out how to use the feature. Mostly user friendly, but some times it takes a minute to figure the feature out.

Reason for choosing LawnPro

The first option was free until your first 50 customers. That is why I chose LawnPro.

Review Source

JH

Jack H.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Great Starting Business software"

September 23, 2021

5.0

It is great software i love using it overall , just the lack of australian support still lets this product down for me,

Pros

i love almost all functions of this program it is versitile keeps me organised and easy to use

Cons

i don't like that it does not sync with ANY book keeping software here for the Australian market which really really lets it down, it creates a costly double entering process which is unnecessary for my business. Long term i would love to see a sync opportunity with XERO the leading book keeping software here in Australia, if this was to happen i could see it really taking off over here in Australia as it would be the only option for any user looking to find CRM capable of such great uses.

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

\[SENSITIVE CONTENT\]

Review Source

RS

Robert S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Software Overview"

January 30, 2020

5.0

So far everything has been very smooth and customer service is always available when needed.

Pros

Scheduling is spot on and very easy to maintain or change when needed to keep track of customers and jobs. Customers like the invoicing and easy payment method implemented into this software. Over all very user friendly.

Cons

No cons; Would just like to have an in-depth program that allows you to track (COGS) into the scheduling to determine your overall per job, daily, weekly and monthly business expenses and productivity and profit or (Cost of goods sold) percentage. Used a similiar program when doing residential house cleaning.

Reason for choosing LawnPro

Over all the cost was great for the value of this very user and customer friendly software. Other programs were way over priced and complicated and I researched a lot of them. Especially if your a startup business.

Review Source

CM

Christina M.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Went from creating my own invoices to working with LawnPro and don't regret it at all!"

December 7, 2021

5.0

Overall it has been a great experience and no complaints. Customer support is very helpful and quick.

Pros

The most important factor for me is the capability for our customers to make payments through the link provided in the email with their invoice. This makes it so much easier for me to manage the revenue end of things.

Cons

Keeping track of the monthly invoices that needs to be sent out is a little bit of extra work, but not too bad. I have figured out a system that works for me.

Review Source

ML

Michael L.  
Landscape Owner  
Farming  
Used the software for: 1-2 years

### "Mike Review"

February 7, 2022

5.0

It mainly helps me with cutting time from Invoices to scheduling to expense categorization

Pros

The design of estimates and invoices and the ease of use

Cons

There are not a ton of support videos that i could find available

Alternatives considered

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Reason for choosing LawnPro

Price and simpler

Review Source

JM

Justin M.  
Owner-Operator  
Machinery  
Used the software for: 2+ years

### "Awesome program"

January 31, 2020

5.0

This has been a life saver. Everything is ready and available. Any questions I’ve had the staff and owner has been fantastic. A message away and a reply with very fast response!

Pros

This is a must have program for business owners. I can schedule everything and know exactly what I am doing a year from now. The profit/loss, expense is excellent. I am very pleased with the invoicing. So much I like about this program. Nothing to Dislike. Saves me a lot of time!

Cons

I really don’t have any cons to list. I like everything.

Reason for choosing LawnPro

I was doing everything by hand before this. I researched many programs, nothing does half of what lawn pro does. I have quickbooks, but only use it for payroll.

Review Source

TH

Tom H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Simple yet effective"

February 2, 2020

5.0

Pros

I like the ease of use of LawnPro. I had tried probably about 10 different lawn based CRM/Scheduling softwares and I either didn't like them (overly simplified and not able to be customized to my business) or I couldn't understand and figure them out. LawnPro was simple and had all of the features I had been looking for from the beginning.

Cons

At first the Mobile version was not as simply used as the desktop version. However I was assured they were working on it. They have had the app out for a few months now and it is just like using it on my computer. Simple and efficient.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

Review Source

AW

Anthony W.  
owner  
Environmental Services  
Used the software for: 1-2 years

### "Fair price with good features "

September 1, 2021

4.0

Overall happy with the experience

Pros

Easy to use billing. Schedule system is very easy to learn.

Cons

quote system needs work. Wish you could quote a potential costumer without having to create a new customer as if they were a full customer

Review Source

JM

Josh M.  
Business owner  
Consumer Services  
Used the software for: 2+ years

### "LawnPro"

January 31, 2020

5.0

Overall LawnPro has benefited my business tremendously. It has been more cost effective for me as a smaller startup. It may not have all the features of some of the more expensive programs but it serves me well and it is starting to offer more of these features as updates come out.

Pros

This software keeps me organized and helps me plan my routes to be most efficient. It also serves as my CRM and helps me manage my customer relations which is a very important aspect of every business.

Cons

Lacks some automations that I would love to have. Setting up templates for automations has proven to be cumbersome as well.

Reason for choosing LawnPro

Price

Review Source

JM

Jeffrey M.  
Onwer  
Consumer Services  
Used the software for: 2+ years

### "Neighbors "

March 19, 2020

4.0

Pros

Cheap. Easy to use. new features all the time.

Cons

Automations have to be repeating over time then stop then when you want theme to. Create a master automation for each section of the company. then set updates thats things were not updated for the end of the year and the beginning of the year.

Switched from

[Service Autopilot](https://www.capterra.com/p/122075/Service-Autopilot/)

to munch money and learning curve

Review Source

TO

Trista O.  
CFO  
Consumer Services  
Used the software for: 2+ years

### "excellent system"

January 30, 2020

5.0

Pros

This system is easy to use, and any questions I have are always answered not just in the same day, but minutes or even seconds after I submit the question. Customer service is unparalleled! This system also allows our customers to see all their information-past payments, current bills, estimates...it is easy to share with them so that they feel confident in the services they are receiving.

Cons

There are some parts of the data entry that get tedious, but that is the nature of data entry for the most part anyway.

Review Source

MB

Matthew B.  
Owner  
Chemicals  
Used the software for: 2+ years

### "Best and Affordable"

February 3, 2020

5.0

This software has allowed for the company to grow smoothly, and keeps up with so much. Any landscaper, lawncare company, or really any service oriented business could use this software.

Pros

finances, scheduling, app, mobile, property calculator,

Cons

This software is still in the process of becoming perfect, but it's close!!! I would say that there is only a few things I don't like and I'm working with the makers everyday to make it even better.

Reason for choosing LawnPro

Practical, ease of use, affordable, the makers are eager to make it the best.

Review Source

CL

Cassie L.  
Managing Partner  
Consumer Services  
Used the software for: 2+ years

### "4 Star"

January 30, 2020

5.0

I have been with lawnpro since I started my company, about 4 or 5 years. Have nothing but positive things to say.

Pros

This software is very easy to use. I love that things are constantly getting added.

Cons

I dont like that it doesn't sync to my quickbooks desktop

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reason for choosing LawnPro

Pricing was a huge factor.

Review Source

DC

Donald C.  
Owner  
Farming  
Used the software for: 2+ years

### "Lawn care/Landscaping Management software"

January 30, 2020

5.0

Before I purchased LawnPro software, I had trouble tracking my schedule from week to week. Especially if I had to reschedule services due to inclement weather. Now, all of my work is maintained on a calendar and it is easy to reschedule client's services.

Pros

Easy to use and keeps myself and crews organized.

Cons

When multiple invoices are completed on the same day for the same customer, it is confusing to manage them if they are repaid individually on different dates.

Reason for choosing LawnPro

It appeared easy to use.

Review Source

GD

Glen D.  
Owner  
Mining & Metals  
Used the software for: 2+ years

### "Good App"

February 3, 2020

4.0

Overall the program does much more than I need and will be good to have options not to enter some details.

Pros

Great scheduling features. Love that you can elect different properties for each customer.

Cons

Sometimes hard to find what I'm looking for. Would be good to have employee time recording feature. Sometimes too man steps to complete. eg if no title for job you have to include... too many "must have" items.

Review Source

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