---
title: "CLIPitc Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CLIPitc Software - reviews, pricing plans, popular comparisons to other Landscape products and more."
source_url: "https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/"
page_type: "product"
language: "en"
---

# 

 CLIPitc Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

CLIPitc

## What is CLIPitc?

CLIP is lawn care software that helps you manage your business from anywhere. CLIP includes job costing, scheduling, routing, estimates, billing, and a mobile app. We've been in the industry for over 30 years and created our own lawn care company to test our software. We’re here to help make you more successful. Our seamless integrations with QuickBooks and Google Maps allow you to use your tools better than ever before!

## What is CLIPitc used for?

[Lawn Care](https://www.capterra.com/lawn-care-software/)[Landscape](https://www.capterra.com/landscape-software/)

Overall rating

Based on 106 user reviews

Reviews sentiment

Positive

66%

Neutral

19%

Negative

15%

Starting price

$70

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## CLIPitc Overview

Updated August 2026

AI summary

CLIPitc supports small businesses in the landscape and lawn care sectors with tools for job scheduling, quotes, invoicing, customer management, and job costing. Owners and managers use it to coordinate crews, optimize routes, and track business performance. Its cloud-based platform offers mobile access, QuickBooks integration, customer portal features, and chemical usage tracking for specialized needs.

## CLIPitc alternatives

Highest Rated

[4.8 (100)](https://www.capterra.com/p/183299/Crew-Control/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[3.9 (149)](https://www.capterra.com/p/78106/Service-Assistant/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

70%

of reviewers

rated it above 4 stars

[4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (89)](https://www.capterra.com/p/142064/LMN/reviews/)

Starting price

$297.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/alternatives/)

## FAQs about CLIPitc

Overview

### Which roles and teams benefit most from CLIPitc?

CLIPitc is most used by owners, presidents, and general managers who need visibility into scheduling, job costing, and overall business performance. Office managers, administrators, and operations teams rely on it to manage daily workflows, customer records, billing, and crew coordination, while landscaping and service supervisors use it to track field work and service delivery.

Answer based on 105 reviews

Overview

### What company size and specific industries is CLIPitc built for?

CLIPitc is designed for lawn care businesses of any size, including small, mid-sized, and larger operations. It is built for companies in the lawn care industry that want better organization, less wasted time, and improved profitability.

Features and Usability

### What are the key features of CLIPitc?

CLIPitc includes core scheduling and routing tools like job scheduling, route optimization, and automated scheduling, plus customer history and service history for repeat work. Differentiator features include the mobile app with real-time job updates and time tracking, along with billing, invoicing, reporting, and QuickBooks integration for office workflows.

Answer based on 57 reviews

Limitations

### Does CLIPitc have bugs or reliability issues?

CLIPitc shows mixed reliability, with useful day-to-day tools but recurring bug and stability concerns for some teams. Landscaping companies often mention glitches, slowdowns, crashes, and invoice or QuickBooks sync problems, while others say support helps resolve issues and that the system becomes more workable after setup and adjustments.

Answer based on 30 reviews

Pricing

### How much does it cost and what fees or limitations are included?

CLIPitc starts at $70/month for the Basic plan covering 40 properties and one user, with a 30-day free trial. Plus costs 139/month for 400 properties and two users, and Enterprise 211/month for unlimited properties and four users; extra users cost 20. Reviewers call the price fair, but note a learning curve and some manual work.

Answer based on 11 reviews

Integrations

### Which third-party tools and platforms does CLIPitc integrate with?

CLIPitc integrates with Google Maps and QuickBooks Online, including QuickBooks Online Advanced. These integrations connect mapping and accounting tools for route planning, location lookup, and financial management within one workflow.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on CLIPitc?

CLIPitc offers live online sessions, webinars, videos, and documentation for training. Basic tasks are often quick for field users and teams moving from older CLIP versions, while admins, larger companies, and less tech-savvy users usually need more time. Reviewers describe a noticeable learning curve, with support helping during setup and adoption.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does CLIPitc offer, and how do users rate the experience?

CLIPitc offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as prompt, friendly, and willing to walk through issues, with helpful follow-up. Still, some report slow callbacks, difficulty reaching someone live, uneven training materials, and delays resolving more complex or recurring problems.

Answer based on 57 reviews

Features and Usability

### What features does CLIPitc offer for landscaping businesses?

CLIPitc covers core landscaping operations well, especially scheduling, routing, field work, and job tracking. Maintenance teams, irrigation crews, and office staff often like the online access and mobile tools, but some businesses find reporting, project workflows, estimating, and QuickBooks-related features less complete than they need.

Answer based on 31 reviews

## Features

AI summary

Based on 939 Landscape reviews

Capterra data shows that buyers of landscape software rank the following features as their top priorities:

-   **Job Scheduling** (**71%** of reviewers rated this feature as critical)
-   **Quotes/Estimates** (**67%**)
-   **Job Costing** (**60%**)

CLIPitc supports all three of the features reviewers value most: **Job Scheduling**, **Quotes/Estimates**, and **Job Costing**. Together, these capabilities help businesses plan work efficiently, create accurate customer estimates, and track project expenses closely, allowing teams to stay organized, protect margins, and manage jobs from quote to completion.

Quotes/Estimates

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Mobile Access

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Job Management

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

Billing & Invoicing

3.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Routing

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Customer Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

CLIPitc 52 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Contract/License Management: Track, store, and access client contracts or licenses
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Estimating: Estimate expected cost based on various factors before a project begins
- For Lawn Care: Specifically designed to meet the needs of lawn care businesses
- Groundskeeping Management: Track grounds activities done in the field
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- SMS Messaging: Send messages via SMS
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

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Features

3.6 (102)

3.6

Based on 102 reviews

## Pricing

Value for money

3.7 (96)

[View pricing plan details](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/pricing/)

Basic

$70.00

Flat Rate,Per Month

It includes:

-   Chat and Phone Support
-   Job Costing and Customized Reporting
-   Scheduling and Route Optimization
-   Syncs With Quickbooks Online and Desktop
-   Unlimited Email

Plus

$139.00

Flat Rate,Per Month

It includes:

-   Chat and Phone Support
-   Job Costing and Customized Reporting
-   Scheduling and Route Optimization
-   Syncs With Quickbooks Online and Desktop
-   Unlimited Email

Enterprise

$211.00

Flat Rate,Per Month

It includes:

-   Chat and Phone Support
-   Job Costing and Customized Reporting
-   Scheduling and Route Optimization
-   Syncs With Quickbooks Online and Desktop
-   Unlimited Email

Value for money

3.7 (96)

3.7

Based on 96 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (101)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (101)

3.7

Based on 101 reviews

## User reviews

Overall rating

3.8

Based on 106 reviews

Filter by rating

5(34)

4(36)

3(20)

2(12)

1(4)

Mentioned topic

Sorted by most recent

Lisa H.

Secretary

Consumer Services

### "Excellent Software with Outstanding Customer Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2026

Our experience with ClipItc has been excellent. The software makes scheduling our lawn service customers and managing billing simple and efficient. Their customer service team is always responsive, helpful, and available whenever we need assistance.

Pros

ClipItc has been a wonderful tool for scheduling our lawn service customers and managing billing. The software helps keep our business organized and running smoothly. Their customer service is truly amazing—they respond quickly whenever we need assistance, are always helpful, and go above and beyond to answer our questions. We highly recommend ClipItc!

Cons

There is very little that I dislike about ClipItc. If I had to identify one drawback, I would say that, like any software, it can take a little time to learn where every feature is located and how to use all the tools efficiently. However, this has never been a significant problem because the customer support team is responsive, knowledgeable, and patient whenever we have questions. They guide us through each step and make the learning process easy. Overall, any minor difficulty we have experienced has been quickly resolved, and it has not negatively affected our experience with the software.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

RB

Ray B.

Operations Manager

Facilities Services

### "Newer is not always better"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

July 28, 2025

Unfortunately the longer we use it the more issues there are. Also since we have been using it so long its hard to switch to some other program.

Pros

I liked the earlier versions of the program. We go back to about 1989 with Clip. They had some great features early on but lost them in the new version.

Cons

The interface with Quickbooks is shaky. Some things work, but most don't. For some reason all our customers get switched to Statement billing and we have to manually set it back to Invoice. When I talk with Clip support the answer is always, "It's a Quickbooks issue not us". Syncing invoices with Quickbooks used to be fast. Now it talks us hours to sync our end of month billing. Seriously it has taken 8 hours or more at times. resyncing over and over and over. Clips answer, "It's a Quickbooks issue not us". They tell us to contact Quickbooks about the issue. I don't think they understand that Quickbooks doesn't care if their software does not work with theirs. They give them the license to write a program to interface with them but if that program does not work QB does not care.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

steven B.

owner

Construction

### "if you just mow lawns and want something to track and record the work it is fine."

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

April 16, 2024

Clip is frustrating to say the least. My wife (office manager at various places for 20 years) was going to take over some of the computer work for me, A few days into clip and she said " nope, not happening". I get calls from customers all the time that are confused with their customer portal and many have given up and wont use it anymore.

Pros

The way it handles crews and "rounds" is great. they really do this well. if you have multiple crews that may have fluidity in who is on the crew it does that great. it also handles jobs you do for all customers at various times (irrigation startups, turf fertilizations, etc) very well and will load all the work to each customer when you activate the round

Cons

Clips reporting is useless. you cant get any useful information in any useable way. also the accounting and sync with QuickBooks is not reliable. Whenever they release an update lots of things are affected they don't expect and things don't work. they don't really test anything, and seems like they are trying to patch an outdated base program and extend it beyond its capabilities like happened with DOS operating system..

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing CLIPitc

i liked the way clip handled crews and "rounds" its routing was adequate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Joshua G.

President

Construction

### "Move from CLIP Desktop to CLIPitc "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 10, 2024

We have used CLIP Desktop for probably 15-20 years. The original program was fantastic and is one of the reasons our business has been so successful. After computers recently started aging out we realized the desktop version will soon be obsolete once Microsoft stops supporting the script it is written in. So we decided to move into CLIPitc for 2024. I was very hesitant to move over for many reason. We are a larger company running several million dollars through this software and I was nervous to change a set up that has proven to be successful. However, the sales team and staff were incredibly patient with me as I hounded them with questions, hypothetical scenarios, and a list of items I wanted to review several times. Questions were answered immediately and with a great detail of attention. The customer service I was provided during the demo and training was the biggest reason I pulled the trigger and moved to CLIPitc. It took a ton of effort to set up everything correctly for a larger scaled company, but doing that manually really allowed us to learn the software quickly. We have been using the mobile apps on iPads for a couple weeks now and so far it seems to work pretty seamlessly, minus a few issues when mobile editing time stamps. I like being able to see where all the crews are, what jobs are in progress and what has been completed for the day. There \*ARE\* several quirks you have to learn work arounds for. The team is creative in coming up with ideas if the software isn't handling something quite right. I have made several suggestions that they are supposed to discuss on team meetings to hopefully implement this year. Additionally there are several "bugs" in the system I reported and resolutions are pending. I will see how long these take and how the rest of the year goes and update my review later.

Pros

The customer service has been top notch. \[sensitive content hidden\] on sales team and \[sensitive content hidden\] have been fantastic in the set up and training phase. The chat icon has been quick and reliable for quick issues as well. So far the mobile app and mobile recording work has been reliable and working as intended. I was incredibly nervous for the change over but so far I have been presently surprised. I think most people with bad reviews just don't understand the system or how to work it correctly. The big picture is there, they just have to fine tune a few more details to get it up to 100% in my opinion. Additionally, I think the price is fair for what they offer compared to competitors.

Cons

There are a few quirks in the system. One of my biggest complaints is that if you do not want materials to show on invoice separately, and have them just included in the job as one price, the system does not take the hourly rate and combine it with entered material cost. For instance if you did a job at $50 an hour for 10 hours and had $200 in material, the system will only give you a $500 labor charge and the material is not added into the total charge. You have to manual catch the material and physically change this when finalizing the recorded work. I was told this was going to be discussed and added as a new feature, I hope sooner than later. I do think there is a large learning curve with out to use this correctly and if you are not tech savvy it will end in frustration, which is why I think there are several negative reviews.

Reasons for choosing CLIPitc

Existing desktop software so client information imported over, pricing was better, and I felt more comfortable one and one with the team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Matthew F.

President

Construction

### "Was a good program "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 9, 2022

Pros

Invoicing/billing works well. It’s was the best part of the program

Cons

Scheduling , clippay, support, does not work well on mobile devices

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TV

Teri V.

Customer Service & Marketing Manager

Environmental Services

### "battle creek landscape service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2022

They are a very friendly group of people with can do attitudes.

Pros

That it is quick books compatible, has CRM capabilities, and has everything we need to run our company correctly. In fact, I believe we underutilize this program.

Cons

I still am not mapped to the routing for printing and organizing route sheets. I am a bit nervous of the upgrade from xe to itx - Desktop Windows compatible? how many jobs per day can we route? can several person(s) be in the same customer file as once? (all just questions for itc)

Reasons for choosing CLIPitc

Because we are familiar with the older programs (customer loyalty)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lee A.

President

Construction

### "Very poor sales and support "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

October 9, 2019

After months of try updated program had to terminate. Almost put me under due to ack of support and understanding of our software needs.

Pros

Current invoice shows previous or past due balance

Cons

More of scheduling software. Doesn't meet needs of lawn and landscape industry professionals.

Reasons for choosing CLIPitc

With jobber now

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2019

We're very sorry for your experience Lee. Good luck going forward.

MC

Matt C.

Turf Department Manager

Consumer Services

### "Does not meet legal requirements for pesticide record keeping"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

March 18, 2019

Unpleasant.

Pros

The mobile app is really simple, but in saying that it appears the applicator is not able to access customer information other than notes you specifically enter for the applicator to see. Why should I have to go through 200 customers and enter their contact info under their notes for each individual application they have. Yes, best I can tell you have to go to each application for the customer and enter the same thing to ensure the applicator gets the same information all year long.

Cons

We use it to schedule our turf program. During our last routine pesticide inspection, the inspector was not satisfied with clip because we were not able to easily print off the application records if a complaint was ever filed against us. Good thing we have paper copies. It's kind of sad this program is capable of so much, but can't print off an individual application record with the basic information needed. All the information required is in there, but I was told you can't actually print out a report with this particular info. on it. Customer, address, date, area size, material applied, applicator, Someone please prove me wrong.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Ellen D.

Office Administrator

Consumer Goods

### "The "New" Clip"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 26, 2019

We are limping along. Solving problems we be an understatement. However, customer support is good and concise.

Pros

I'm trying to come up with something. For instance, I cannot proceed to the next page even now.

Cons

The "blue screen" is horrific on the eyes! Clip is slowww….and no, it's not our internet. We changed that over in hopes but doing so made a minimal difference with Clip. I sincerely dislike how, when you click on a job and are waiting for the blue screen to clear, the screen returns to the top of the page, not the job you wish to edit. So, more scrolling. Not user eye friendly and headache inducing. Why can jobs not be put into alphabetical order as well?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 1, 2019

Thanks for the review Ellen.

MC

Marlene C.

Vice President

Consumer Services

### "Needs a lot of improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

February 12, 2019

We are long time CLIP customers using the desktop version, CLIPxe. It seems no thought or concern was given to all the existing features that make xe so successful. I was told by tech support, it's best to approach CLIPitc as a brand new software. I love xe but wanted the cloud version so I can work from home easier, and make it easier for multiple users. I was really frustrated after the 30 day trial. I will stay with xe for now and look for a different cloud software. Moving to itc would require a massive overhaul of all my data. If that's the case, I may as well just look for a new provider.

Pros

Like the chat capability for questions.

Cons

It seems this was thrown into production without much testing or improvement. Recording work is a breeze in CLIPxe and very tedious in itc. "once a week" and "bi-weekly" visits do not work the same as xe. There is no way to attach add-on tasks to the main job: there was a "related" field in xe that was very helpful but does not exist in itc. Difficult to add a crew member while recording work. Difficult to calculate charges based on time spent at job. AM/PM shortcuts are not available. Training videos insufficient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 18, 2019

Thanks for the review Marlene. I'm very sorry that we haven't lived up to your expectations so far. One of our people should be reaching out soon to discuss how we can help you take full advantage of the service.

[View all Reviews](https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/reviews/)

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