Sensible Software

Clip Lawn Maintenance Software

3 / 5 6 reviews

Who Uses This Software?

CLIP is for service-based companies of any size looking for better organization, less wasted time, and more profit. With both online and PC-based versions, you can have whatever works best for you!


Average Ratings

6 Reviews
  • 3 / 5
    Overall
  • 2.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    We have desktop and online options available starting at $20 a month.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sensible Software
  • www.clip.com
  • Founded 1983
  • United States

About Clip Lawn Maintenance Software

With job costing, scheduling, routing, estimates, billing, and more taken care of, you can spend much less time wading through paperwork and more time with your family. After being in the industry for over 30 years and creating our own lawn care company to test our software, we know how to make you more successful. Our seamless integrations with QuickBooks, PRO Landscape, and more allow you to use your tools better than ever before! We have a 30-day FREE, no risk trial available.


Clip Lawn Maintenance Software Features

  • Billing & Invoicing
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Groundskeeping
  • Inventory Control
  • Irrigation Tracking
  • Job Management
  • Landscape Design
  • Mobile Access
  • Payroll Management
  • Plant Database
  • Quotes / Estimates
  • Routing
  • Scheduling & Appointments
  • Work Order Management

Clip Lawn Maintenance Software Reviews Recently Reviewed!

NO CUSTOMER SUPPORT

Apr 03, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Value for Money

Pros: User friendly

Cons: Pretty much everything else

Overall: We have used CLIP for YEARS now and have not had too many issues until WINDOWS10 came along. I have purchased the software to be shared on my assistance computer and still after 3 years we are nowhere with this system. CLIP support NEVER EVER EVER answers their phone nor do they return calls. I have major problems printing out numerous zero dollar balance invoices monthly, that I've called in regards to and also go online to their helpdesk and chat session with NO response on this issue as well. Not only does this waste my time but my money as well. I'm looking into a different program if anyone knows of anything let me know! I sure hope I get some sort of response to this review but I'm not holding my breath!!!

Recommendations to other buyers: If I could get answers from anyone from this company I'm sure I'd have a lot to share however since I get no response I don't have anything to share!!

CLipITC is really buggy

Feb 10, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: The potential for a great program is there.

Cons: It is quirky and constant buggy issues. The need more thorough testing and input from contractors.

Overall: We are a medium sized lanscape company with a pool service division. Sales are just over $2million a year, so we are i assume a medium sized business. We used clip desktop and it was fine, quirky, but fine. Switching to cloud based ITC has been a real headache. The routing is utterly useless above 22 jobs per day. we have small properties so we service about 30 per day and have to manually route every time, if we are rained out or for any reason cant complete a route, you have to manually reroute every time. The reporting is not very good. it records times on jobs for service (crews use tablets and the mobile app), but it falls short in that it will not calculate any averages, and there is no way to update budget hours from actual past times. When the crew gets their work list only the customers name shows up, no address. they have to open the job to get the address. this is not good with a new driver, or if a crew has to fill in or cover another crews route. There is no way to assign individual billing rated to pattern program jobs, We charge different rates for pruning, mulching, chemical application, irrigation startups and shutoffs, etc. When we set up a pattern program (pattern program is any recurring job done for many customers), there is no where to set up pricing. so after setting up a program (weed control for example) we have to go back into all several hundred customers and open every round and set price on every one... this is a few thousand entries when it should only be one. The make updated and all of a sudden options are no longer available, things no longer work, the way different areas of the program interact change. there is never any notification of this, you just find out when trying to use it and the way you used to do something no longer works. What makes it worse is sometimes it affects the way it exports to quick books. we almost lost in billing one month because it changed the way it exports and required us to go in and change the rounds setup. we didn't find out until the end of the month when statements were supposed to go out,the office manager had to pull an all nighter to fix it and get billing out on time. there is no longer any way to apply or compare employees time to time on jobs. You could do that in desktop clip, and it was extremely useful to find missing punches, times, etc, and saved us from missing tens of thousands a year in missed billing.
Feels like it is in beta

Recommendations to other buyers: Hopefully it will develop into a great program, but for now it lacks that last 10% to be great, for now is is mediocre.

The desktop installed version is at end of life. You will have to use the online version.

Feb 01, 2016
2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: I've used they base Clip Desktop for years. Support is poor, fixes break other parts of the system and they'll blame your computer. Functionally the desktop version is ideal for a lawn care company.

Unfortunately, it is built on a database that Microsoft is literally going to erase. It was at end-of-life in 2014. And Clip hasn't sent out an update to the desktop product since 2014. Yet they will happily sell it to you. If MS does a security update that stops it from working there is no guarantee that it will ever work again.

If you are looking for desktop software stay away from this!

Did not provide what they promised

Jun 20, 2015
2/5
Overall
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: After thorough research, my medium sized lawn spray and fertilizing company decided to upgrade to Clip software. I loved everything they had to offer...but they never came through. We bought their routing program...two months later they cancelled it ($250 down the drain). They made a huge update first of the year (without telling anyone) and it had a HUGE number of bugs which took one of my staff almost a month to work thorugh (I don't even want to think about how much THAT cost me). Even though I paid more for the desktop version less than a year ago, they just move everything into the cloud (again...without telling anyone). This program may work in some situations, but my advice is to KEEP LOOKING!!

Vendor Response

by Sensible Software on November 19, 2015

Hannah, I am sorry to hear about your experience. We didn't actually offer any mapping software, we connected to Microsoft Map point which Microsoft discontinued. You can still use it with CLIPxe if you own it. We are working on our own software for routing instead of relying on Microsoft Map point. Our support is included in all of the versions that we currently sell, we used to sell a version of our software that didn't provide unlimited support, but that is no longer the case. I'm sorry that CLIP didn't work out for you, let me know if there is anything we can do to help you in the future!

Clip review

Mar 26, 2014
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support

Comments: As you know I was a clip user for many years. Clip was great for lawn maintenance but fell short for irrigation. Especialy for scheduling turn on's and winterization. I started to use another software Hindsite which is great for irrigation but not for lawn maintenance. Clip need to develope a better scheduling program. For example there is no easy way to know if appointment are located near another customer at time of call. Hindsite color code calender days tell you which customer is the closes to the call. This is extreemly usefull. I would love to talk to your developer to explain further.

Vendor Response

by Sensible Software on November 19, 2015

Joe, I would love to hear some of the scheduling features that are important to your company for irrigation. We do have very powerful scheduling for reoccuring jobs, but are currently working on our one time job scheduling features.

Excellent Software with Incredible Customer Service

Mar 13, 2014
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using CLIP for our Landscaping Company for several years now. We are a mid sized Landscaping company offering Maintenance, Landscaping, Irrigation, and Lighting out of Charleston, SC. Overall CLIP has been an excellent software we use for scheduling Maintenance, Landscaping Projects, Irrigation and Lighting Projects and repair scheduling, and Project management. CLIP has been a good fit for the many various aspects of our business. Experiencing rapid growth over the past year our company has created numerous new Management positions as well as constant changes resulting in the need to develop new policies and systems on how we manage our workload. We have found the Technical Support Department to be invaluable as we change and grow and they have been essential in our efforts to find better ways to utilize CLIP in our growing company. There may be other software programs out there that would meet our needs, however, I cannot imagine they would have the level of customer service that is essential to our success. The ability to talk to a live person who is knowledgeable on CLIP and able to assist us in overcoming our obstacles we face as we grow has been a major advantage for us. CLIP has been integral in our growth and success as a company and we strongly recommend them.