# CLIPitc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CLIPitc the right Lawn Care solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/105509/Clip-Lawn-Maintenance-Software/reviews

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CLIPitc

3.8 (105)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of CLIPitc

Ease of use

3.6

Customer Service

3.7

## Pros and Cons in Reviews

RB

Ray B

Operations ManagerFacilities Services, 2 - 10 employeesUsed the software for: More than 2 years.

“I liked the earlier versions of the program.“

July 28, 2025

steven b

ownerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“also the accounting and sync with QuickBooks is not reliable. Whenever they release an update lots of things are affected they don't expect and things don't work. “

April 16, 2024

JG

Joshua G

PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“It took a ton of effort to set up everything correctly for a larger scaled company, but doing that manually really allowed us to learn the software quickly.“

January 10, 2024

steven b

ownerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“they don't really test anything, and seems like they are trying to patch an outdated base program and extend it beyond its capabilities like happened with DOS operating system..“

April 16, 2024

steven b

ownerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“they really do this well. if you have multiple crews that may have fluidity in who is on the crew it does that great. “

April 16, 2024

JG

Joshua G

PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“I do think there is a large learning curve with out to use this correctly and if you are not tech savvy it will end in frustration, which is why I think there are several negative reviews.“

January 10, 2024

JG

Joshua G

PresidentConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“So far the mobile app and mobile recording work has been reliable and working as intended.“

January 10, 2024

## Showing most helpful reviews

Showing 1-25 of 105 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Zach R.  
President/Director  
Internet  
Used the software for: I used a free trial

### "Amzazing! "

January 29, 2019

4.0

Pros

It was easy to use and simple and very self explanatory...

Cons

Nothing so far, the sometimes the pages were heavy with data etc but overall it was great!

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Zach!

JG

Joshua G.  
President  
Construction  
Used the software for: Less than 6 months

### "Move from CLIP Desktop to CLIPitc "

January 10, 2024

4.0

We have used CLIP Desktop for probably 15-20 years. The original program was fantastic and is one of the reasons our business has been so successful. After computers recently started aging out we realized the desktop version will soon be obsolete once Microsoft stops supporting the script it is written in. So we decided to move into CLIPitc for 2024. I was very hesitant to move over for many reason. We are a larger company running several million dollars through this software and I was nervous to change a set up that has proven to be successful. However, the sales team and staff were incredibly patient with me as I hounded them with questions, hypothetical scenarios, and a list of items I wanted to review several times. Questions were answered immediately and with a great detail of attention. The customer service I was provided during the demo and training was the biggest reason I pulled the trigger and moved to CLIPitc. It took a ton of effort to set up everything correctly for a larger scaled company, but doing that manually really allowed us to learn the software quickly. We have been using the mobile apps on iPads for a couple weeks now and so far it seems to work pretty seamlessly, minus a few issues when mobile editing time stamps. I like being able to see where all the crews are, what jobs are in progress and what has been completed for the day. There \*ARE\* several quirks you have to learn work arounds for. The team is creative in coming up with ideas if the software isn't handling something quite right. I have made several suggestions that they are supposed to discuss on team meetings to hopefully implement this year. Additionally there are several "bugs" in the system I reported and resolutions are pending. I will see how long these take and how the rest of the year goes and update my review later.

Pros

The customer service has been top notch. \[sensitive content hidden\] on sales team and \[sensitive content hidden\] have been fantastic in the set up and training phase. The chat icon has been quick and reliable for quick issues as well. So far the mobile app and mobile recording work has been reliable and working as intended. I was incredibly nervous for the change over but so far I have been presently surprised. I think most people with bad reviews just don't understand the system or how to work it correctly. The big picture is there, they just have to fine tune a few more details to get it up to 100% in my opinion. Additionally, I think the price is fair for what they offer compared to competitors.

Cons

There are a few quirks in the system. One of my biggest complaints is that if you do not want materials to show on invoice separately, and have them just included in the job as one price, the system does not take the hourly rate and combine it with entered material cost. For instance if you did a job at $50 an hour for 10 hours and had $200 in material, the system will only give you a $500 labor charge and the material is not added into the total charge. You have to manual catch the material and physically change this when finalizing the recorded work. I was told this was going to be discussed and added as a new feature, I hope sooner than later. I do think there is a large learning curve with out to use this correctly and if you are not tech savvy it will end in frustration, which is why I think there are several negative reviews.

Reason for choosing CLIPitc

Existing desktop software so client information imported over, pricing was better, and I felt more comfortable one and one with the team.

Review Source

sB

steven B.  
General Manager  
Law Enforcement  
Used the software for: 2+ years

### "CLipITC is really buggy"

February 10, 2017

3.0

We are a medium sized lanscape company with a pool service division. Sales are just over $2million a year, so we are i assume a medium sized business. We used clip desktop and it was fine, quirky, but fine. Switching to cloud based ITC has been a real headache. The routing is utterly useless above 22 jobs per day. we have small properties so we service about 30 per day and have to manually route every time, if we are rained out or for any reason cant complete a route, you have to manually reroute every time. The reporting is not very good. it records times on jobs for service (crews use tablets and the mobile app), but it falls short in that it will not calculate any averages, and there is no way to update budget hours from actual past times. When the crew gets their work list only the customers name shows up, no address. they have to open the job to get the address. this is not good with a new driver, or if a crew has to fill in or cover another crews route. There is no way to assign individual billing rated to pattern program jobs, We charge different rates for pruning, mulching, chemical application, irrigation startups and shutoffs, etc. When we set up a pattern program (pattern program is any recurring job done for many customers), there is no where to set up pricing. so after setting up a program (weed control for example) we have to go back into all several hundred customers and open every round and set price on every one... this is a few thousand entries when it should only be one. The make updated and all of a sudden options are no longer available, things no longer work, the way different areas of the program interact change. there is never any notification of this, you just find out when trying to use it and the way you used to do something no longer works. What makes it worse is sometimes it affects the way it exports to quick books. we almost lost in billing one month because it changed the way it exports and required us to go in and change the rounds setup. we didn't find out until the end of the month when statements were supposed to go out,the office manager had to pull an all nighter to fix it and get billing out on time. there is no longer any way to apply or compare employees time to time on jobs. You could do that in desktop clip, and it was extremely useful to find missing punches, times, etc, and saved us from missing tens of thousands a year in missed billing. Feels like it is in beta

Pros

The potential for a great program is there.

Cons

It is quirky and constant buggy issues. The need more thorough testing and input from contractors.

Review Source

AT

Adam T.  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Overall a great value for the money"

February 1, 2019

4.0

My overall experience has been slightly above neutral. The last year of being with clip has been pretty smooth sailing and am glad I stuck it out. That being said I have been with ClipItc for approximately 3 years the first 2 years were rough. Waiting for help and fixes for issues causing horrible billing issues. I was forced to contact tech support for extensive help at the end of every billing cycle and for other issues mid month. They kept helping me along. I didn’t know wether to stick it out with clip or give up on the program . I lost of hours in the office I will never get back. I felt as though I was the only customer having issues with the system. And very well may have been. Though tech support helped I continues having the same problems every month where lots of my past payments would become unapplied to invoices in quickbooks every time i transferred invoices and would spend an entire day reapplying past payments before I could print accurate invoices for customers. This led to customer balance issues in clip as well as in quickbooks. It got so bad to where I seemed to be ignored from tech support and they did not seem to know how to fix my problem. As time continued I decided to open a brand new paid account and reloaded/entered all my information. Though this seemed to be a lot more work for a program that seemed to have a lot of bugs it paid off. After doing this I have had slim to no issues with the program. I feel as though tech support should have been...

Pros

A central program that offers billing, job tracking and routing soulutions. Must haves for the industry.

Cons

While there seems to still be an occasional glitch I haven’t had anything crucial fail or glitch since a major overhaul on my program. The least I would link to lack of written information and help. Most help has to be gotten directly from customer support. Which most of the time answers very promptly. There is some published materials on functions and features but they are very vague. Would like to see a handbook or digital hand book covering the entire program. Formulas on how things are calculated. Definitions of headings. And uses for features and functions. It would be nice to have a complete reference for everything.

Review Source

Response from Fullsteam

February 12, 2019

Thanks for the review Adam!

VR

Verified Reviewer  
Owner  
Facilities Services  
Used the software for: 2+ years

### "Clip"

January 29, 2019

5.0

The service has always been able to solve any problems.

Pros

The ease of use of the software makes the product good clip has a history of proven success in the lawn care industry. The software is taylored directly for the use in the lawn care business

Cons

Customer support sometimes seams to be slow to respond. Usually responds within 24 hours

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review!

BM

Bryce M.  
Operations Manager  
Facilities Services  
Used the software for: 2+ years

### "Still Working Out The Kinks"

January 30, 2019

3.0

I enjoyed working with the customer support. They were friendly and helpful. If they didn't know the answer they would report it to someone else who would get it. However, there were a couple times where it was multiple weeks before we got any responses back about why we couldn't do certain things. I think Clipitc is a good company and is working towards getting more established. Overall, we just need something reliable all the time, and I am not sure Clipitc is at that point yet. Once the bugs are fixed, I think it will be great. I like the setup of the website and screens, etc.

Pros

The best part of this software was the specific design for the lawn care industry. It was usable and functional for routing and scheduling jobs.

Cons

This software had a lot of good intentions with the different features and functions. The problem was the bugs were still being worked out with each different feature. One of the most difficult "bugs" we encountered was with the invoicing. There were multiple times where our invoices didn't sync through to quickbooks. From there it was really difficult to find them. If there are glitches with invoicing, we feared that we were losing some of our valuable invoices and we couldn't risk missing out on all that completed work.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Bryce!

VR

Verified Reviewer  
Owner  
Construction  
Used the software for: 2+ years

### "Software"

February 6, 2019

4.0

very professional

Pros

its a great program i have used there software cents 1985 and they have come up with newer and better software and each time i have enjoyed each upgrade and have not regretted it at all

Cons

the time it took to get it going way to long

Review Source

Response from Fullsteam

February 11, 2019

!

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 2+ years

### "Good scheduling software "

January 29, 2019

4.0

Pros

Great for scheduling routes and tracking times on jobs.

Cons

Somewhat difficult to navigate on invoicing and adding materials. To get in depth help there’s a fee unfortunately.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review!

VR

Verified Reviewer  
General Manager  
Construction  
Used the software for: 6-12 months

### "Upgrade from desktop"

February 4, 2019

4.0

The integration with cardpointe/bluepay has been great. Not having to pull bills, run cards manually and then enter payments in has been a time saver.

Pros

Multiple users makes it easy for managers to enter work and accounting to enter payments. The online portal is great for our clients to access their account and manage payments. Integration with a credit card processor has reduced our billing time tremendously.

Cons

We upgraded from an old desktop version where we had more control over invoicing and how payments are applied. The old version was not linked with quickbooks and could handle deposits and would match payments up to invoices but the new cloud version can't handle these requests unless linked with quickbooks, and even then deposits are difficult.

Review Source

Response from Fullsteam

February 5, 2019

Thanks for the review!

VR

Verified Reviewer  
Account Coordinator  
Consumer Services  
Used the software for: 2+ years

### "CLIP Review 2019"

January 29, 2019

4.0

I do like having customer jobs, pricing, and histories that I have easy access to. Reporting jobs and sending invoices to QBO makes my job lots easier.

Pros

It is fairly easy to figure out. The tutorials on the home page were helpful and after I figured out what the system did, adding customers and jobs became instinctive.

Cons

The connectivity between CLIP and QBO has flaked out a couple of times. One time it totally disconnected all of my customer's email addresses, and I had to go back in manually and turn them back on. It did something along that line sometime earlier, but I can't remember exactly what it was right now.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review!

JC

Jeff C.  
VP, Maintenance  
Architecture & Planning  
Used the software for: 2+ years

### "CLIP Review"

January 30, 2019

3.0

We like the mobile app and its possibilities but sometimes miss the CLIPXE and its reliable performance.

Pros

I really like how the program can route the order and optimize the list. I also like the ability to determine whether a job or customer is profitable or not and the mobile app.

Cons

There are many redundant "boxes" that have to be checked or the figures will not be correct, like taxes and putting customers on hold. The mobile app has many glitches and problems. Some problems are two crews cannot be entered into the same truck list even on different dates at the same time and sometimes the phone/program does not take the info entered by the crew. Meaning they punch in their times but does not get back to the assistants desktop.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Jeff!

SH

Stephanie H.  
President  
Consumer Services  
Used the software for: 2+ years

### "Took a while to get used to"

January 29, 2019

4.0

I like it now, I am comfortable with it. I'm glad I don't need support because they make me feel stupid. Tech guys don't know how to communicate with non-tech people. They do try and please you.

Pros

That it meet my needs and does the job for a lot less money.

Cons

That the training videos came with background music and it could not be turned off, so the videos where useless to me and it was hard to get use to Clipitc, but I am use to it now, and I still get frustrated how slow it is and that I have to re-enter stuff because Clipitc just stops working and I am sure the support team would say this is my fault.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Stephanie!

DA

Doug A.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Clip Big Help"

January 29, 2019

4.0

Clip has been a big plus for us. Customer service has been much more responsive than we experienced with the previous program that we used

Pros

Direct communication with Quick Books online.

Cons

Routing is remembered by jobs rather than customer. Even though we set up routes for a spring application, that information is not applied to the summer app.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Doug!

DF

Debbie F.  
Administrative Assistant  
Consumer Services  
Used the software for: 2+ years

### "Not happy"

February 1, 2019

2.0

Pros

We had an older version on Clip and this version is not that much different and was quite easy to get used to and learn.

Cons

We are very unhappy with the new Clip software in general. We are constantly losing information & getting error reports. It has been extremely frustrating to us. We have spent a tremendous amount of time on the phone with support. Very unsatisfied.

Review Source

Response from Fullsteam

February 5, 2019

Thanks for the review and your continued business Debbie! Please reach out to our support team and they will take the time to make sure you're comfortable with your new software.

JW

Joel W.  
Owner  
Chemicals  
Used the software for: 2+ years

### "Not the greatest tech support stinks"

February 5, 2019

3.0

We cancelled our online subscription and moved on your currently using jobber tech support is on the spot

Pros

Has good history futures. Pretty easy to use.

Cons

When we used it that crashed a lot. Seem like Monday morning once or twice a month we would have to wait for them to get it up and working this is the online version. Tech support it guys were rude disrespectful short with us took forever to get a call back

Review Source

Response from Fullsteam

February 11, 2019

Thanks for the review Joel. I'm very sorry to hear you had a poor experience.

RB

RICHARD B.  
President  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Time saver"

February 7, 2019

5.0

Been using Clip for almost 20 years. It was great and a time saver when it was just a desktop version, but now with it being mobile, it's even better

Pros

Being able to efficiently route our crews along with all the time saved at the end of the month when billing our maintenance customers. Works seamlessly with Quickbooks.

Cons

Not being able to overlap log times for customers when clearing a route manually

Review Source

Response from Fullsteam

February 11, 2019

Thanks for the review Richard!

CM

Caleb M.  
Maintenance Mangager  
Construction  
Used the software for: 2+ years

### "Clip 2 Go"

January 30, 2019

3.0

Helps with list of work but get frustrated daily with problems.

Pros

Streamlining our daily list of jobs. Easy revolving schedules.

Cons

Difficulty setting up jobs. Have to click too many buttons to do anything. Crashes often and all entered data can be erased if you hit save without entering a number in the job number section of job details.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Caleb!

mR

marta R.  
Office Manager  
Executive Office  
Used the software for: 2+ years

### "Great Lawn Care Program"

November 30, 2018

5.0

Overall I have been using it for 6 years and love how you can route customers and all the data entry you can place into the system. I feel that I learned more at this training of things I didn't know before :)

Pros

Simplicity to use and that it can run detailed reports

Cons

Sometimes will crash in the middle of entering jobs

Review Source

Response from Fullsteam

December 17, 2018

Thank you for your review Marta!

DC

Damon C.  
owner  
Construction  
Used the software for: 2+ years

### "Been using clip for 4 years now."

January 29, 2019

4.0

I've used several different software programs and Clip really is the best out there. Yes there are some glitches in the program at times but nothing is perfect. Overall it really is a good program.

Pros

It's designed specifically for landscaping companies.

Cons

It tends to be a little glitchy at times.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Damon!

SH

Steve H.  
president  
Construction  
Used the software for: 2+ years

### "Clip has help me grow"

September 25, 2018

5.0

Pros

Clip has help me grow and is very user-friendly.

Cons

Needs a purchase order system to track for job costing in projects.

Review Source

Response from Fullsteam

November 27, 2018

Thank you for your review Steve! We'll pass your suggestion about the purchase order system onto development and see if we can't get it on the wish list.

LS

Leonard S.  
President, LSI  
Construction  
Used the software for: 2+ years

### "Clip Upgrade and Continued Usage"

January 17, 2019

5.0

N/A This was an upgrade from CLIP Pro to Clip XE

Pros

The business process behind the software mimics very well with that of LSI.

Cons

Though sufficient, would like to see enhancements to reports.

Review Source

Response from Fullsteam

January 29, 2019

Thank you very much for your review Leonard!

RS

Robin S.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Clip Review"

February 1, 2019

4.0

Pros

Easy to use for scheduling. I miss the quick look up feature that was used in the desktop edition.

Cons

You have to click 10 items to get 1 thing accomplished.

Review Source

Response from Fullsteam

February 5, 2019

Thanks for the review Robin!

LS

Larry S.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Clipitc"

January 29, 2019

4.0

Have had it for years. Really like it more that it is mobile.

Pros

Easy to use. Like being able to access it on the go as long as there is enough internet to support it.

Cons

Needs to have a function to let you look at over due invoices. Needs to print invoices that have a balance even though no new work was performed.

Review Source

Response from Fullsteam

January 31, 2019

Thanks for the review Larry!

HM

Harry M.  
owner  
Accounting  
Used the software for: 2+ years

### "Owner"

December 1, 2018

5.0

routing and job cost tracking

Pros

Usable in the field. Job cost tracking. mapping feature is also helpful

Cons

Slow to process at the shop on the desktop

Review Source

Response from Fullsteam

December 4, 2018

Thanks for your review Harry!

GB

Glenda B.  
office manager  
Translation and Localization  
Used the software for: 2+ years

### "Clip Lawn Maintenance Software Review"

February 8, 2019

5.0

Pros

The staff is very helpful when have questions

Cons

I don't really have a lot of cons, the staff usually helps me

Review Source

Response from Fullsteam

February 11, 2019

Thanks for the review Glenda!

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