# Magic Members Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Magic Members the right Membership Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/105569/Magic-Members/reviews --- Magic Members 2.5 (11) [View alternatives](https://www.capterra.com/p/105569/Magic-Members/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Magic Members Ease of use 2.5 Customer Service 2.4 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use De I. CEO, Founder Used the software for: 2+ years ### "We have not received any support feedback in months..." May 31, 2018 3.0 Pros It initially serviced all of our client's needs and project requirements. It looked like a great solution. Cons We have had several issues over the last few months and they are not responding to any of our inquiries or tickets. We cannot do business with a non-responsive business. Review Source TG Todd G. Owner E-Learning Used the software for: 2+ years ### "It's useful to accept payments online with subscription" July 6, 2018 5.0 Magic Members solved the subscription payments for my website. I created my membership website within 3 days with their support staff. Pros I sell online courses online with Wordpress and Magic Members. I accept payments via PayPal and 2Checkout payment gateways. Magic Members works with PayPal and 2Checkout payment gateways smoothly. Support team are friendly, thank you team, they solved lots of issues for me. Cons I believe the interface of the plugin could be more user-friendly. Magic Members has a lot of features and it takes some time to get used to it. Review Source RL Rob L. Owner Information Technology and Services Used the software for: 2+ years ### "Off the cliff. Is now a SCAM." September 10, 2023 1.0 Was good.Is now BAD! Pros It used to work well and was well supported until about 2020, when it all changed....... Cons Since 2020 they radically changed from reasonably stable and well supported to reasonably stable and NOT supported. When I initially started using it many years ago, I did need their support quite a bit and that worked well. Since I recently upgraded to the latest version which DIDN'T work, their support gave no-one home for weeks, months, for ever.....$200 down the drain. A feature-rich very usable product became a SCAM. Review Source OB Oscar B. Finance Manager Graphic Design Used the software for: 2+ years ### "Ideal for Membership Websites" June 23, 2018 5.0 It's easy to use and has tons of features. You can accept payments on your site or off-site. It's integrated with more than 20 payment gateways. Pros Magic Members is a great Wordpress membership plugin to create your website on a Wordpress platform. It's easy to use and has lots of features. I've been using it for more than 2 years. Cons They need to add some more payment gateway integration such as braintree. They update their plugin every month. Review Source JL Jared L. Wed Designer Design Used the software for: 1-2 years ### "Magic Members is a functional membership plugin" April 26, 2019 4.0 It helped me to accept credit card payment on my website. Pros I use Magic Members on my 2 websites because it has integrated with Ccbill payment gateway. It lets me charge my subscribers without issues. Cons The plugin has lots of features, it takes some time to get used to it. I had to spend a few days to find out the functions of the plugin. You'll need to contact their support in this process. Review Source SF Sarah F. Owner Used the software for: 2+ years ### "Stay away - No longer supported " February 13, 2018 1.0 Cons I used this software for years. It worked and support was responsive. In 2016, all support completely stopped. I went months without a response. Then one email saying they were backed up. Then months longer till I eventually chose another platform and migrated my site. Even more malicious is the fact that requests for info with the intent to buy, sent to the same suppose inbox (using a friend as the customer) were answered same day. But support requests were completely ignored. Review Source SG Steve G. Publisher Religious Institutions Used the software for: 2+ years ### "Doesn't work, Poor support" October 13, 2018 1.0 It's the only only payment plan I have for my membership site. Right now, I hate it. They just aren't responsive at all to support requests. Pros It seems to work well . . . until it doesn't. Cons I've been waiting for 2 weeks for a response to a service issue. Their lack of a response is killing my ability to re-activate lapsed members. Review Source CL Clay L. owner Accounting Used the software for: 1-2 years ### "Terribe " August 16, 2019 1.0 Terribe customer service. Pros I didn't like the product. Look elsewhere. Cons They have no customer support. I have had tickets in for months with no answer. Save you money and find another product. Reason for choosing Magic Members Believed one of the reviews on the product. Bad decision. Review Source TL Tomasz L. Director of Digital and Development Information Technology and Services Used the software for: 2+ years ### "Magic Members it's a scam! " December 11, 2017 1.0 Magic Members it's a scam! It only frustration. Cons Magic Members it's a scam! We bought unlimited version of MM. Main functions not working correctly. There's no support, they not responding on any email or money return requests. Simply selling not working software. Stay away from that company. Review Source GC Gilberto C. Agronomist Renewables & Environment Used the software for: Less than 6 months ### "Scam! " March 11, 2019 1.0 Pros The software looks good at first view, but isn't. Cons They are SCAMS!! For the love of God, do not buy this product. They say you have 30 days garantee, but it's a lie. As soon as you ask for your money back, they stop to answer you. The product wasn't good for me, I need to use pagseguro, but this method of them sucks. It's hard to set up, it's hard to do modifications, the buttons are small and the check out is bad. It's not worth your money. I used for only 2 days and asked for money back, but with no success Review Source DJ Donna J. Used the software for: ### "Full Function Membership Plugin" February 24, 2017 5.0 I was in the hunt for a good membership plugin for a while. After checking various plugins (some are old, some are new), I ended up using the trial version of Magic Members. Long story short, it was amazing. It has all the features I was looking for. Right now I'm running my site with Magic Members along with Stripe and PayPal payment gateways. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.